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How to Make VZAccess Manager Work With Mac OS X Lion



If you try to connect your Verizon MiFi, USB modem or other 3G and 4G access device to your Mac with OS X Lion on it, you’re in for disappointment.

The VZAccess Manager is not compatible with OS X Lion, and Verizon has no firm date on when an update will be available.

Thankfully, you can work around this issue to overcome two limitations of the current VZAccess Manager software that comes with your MiFi or USB modem.

This fix will help you with the following errors, allowing you to use your modem and hotspot with VZAccess Manager before Verizon has an official release.

OS X Lion VZAccess Manager Errors

Error 1:

VZAccess Manager can’t be installed on this computer.

VZAccess Manager does support OS X 64 bit kernel.” (Yes, it really says “does” in the message.)

Error 2:

VZAccess Manager installation requires administrator privileges

Please log in as a member of the administrator group to install.  VZAccess Manager must be run once in an administrative  account.  It can subsequently be run in a user account.

We’ll have to get past both of these errors to get VZAccess Manager working on OS X Lion.

How to Make VZAccess Manager Work With Mac OS X Lion

1. Download the right VZAccess Installer. We need to get an installer with the latest version. This is VZAccess Manager 7.3.1. You can download it direct from Verizon. Even though it is not compatible with all Verizon modems and hotspots it worked with our MiFi 2200. Your results may vary.

2. Double click the new VZAM_7.3.1_2673e_LTE.dmg file so it is mounted in Finder.

3. Open Terminal – Applications – > Utilities – > Terminal

4. Run the program as adminstrator.  Type the following command,

sudo /System/Library/CoreServices/

5. Enter your system password.

6. Use the window it opens to click into the VZAM_7.3.1_2673e_LTE mounted folder and double click on the VZAccess Manager package.

How to make VZAccess Manager Work on Lion

Special installation is required to make VZAccess manager work on OS X Lion.

7. Allow the installer to finish, enter your password when prompted and restart your computer.


This installer is not made specifically for every modem and hotspot, so you may see some issues. If you are unsure of these steps, wait for Verizon to release the updated software for your device. Unfortunately, Verizon forum employees indicate no known timeframe for the update.

Compatible installer via JB510



  1. Darren

    07/25/2011 at 9:30 pm

    I had a different problem that your readers might be unaware of like I was. It kept coming up during the “connecting” phase after it had switched locations. The message said something like “…could not connect, reconnect or contact administrator…” The solution was a simple oversight on my part, but i never had to do this before to make it work with snow leopard. Try going to the network preference pane, then with the VZ access selected go through to the advanced panel to the WWAN. There you’ll see the vender and model information. I simply looked on the modem for the information and it solved my connectivity issues. 

  2. HappyNewbie

    07/25/2011 at 10:47 pm

    Thank you so much!!  This worked perfectly….and you are a lifesaver!

  3. Michael

    07/26/2011 at 2:17 pm

    DUDE!  You are awesome…I can now use VZ Access on my new Macbook Air!!!  Thanks!!!

  4. Gmazer1

    08/01/2011 at 2:22 am

    With cap limits on Verizon’s data usage, having the VZAccess Manager working with Lion is a 
    BIG help.  Thanks you, it worked perfect.

  5. Alex Kassabov

    08/01/2011 at 5:07 pm

    There’s a new version of VZAccess Manager that is Lion-specific.  

  6. jsg26

    08/02/2011 at 12:37 am

    Agree with Alex – Verizon has begun rolling out VZAccess Manager builds for OS X Lion. On, the system requirements explicitly mention OS X 10.7, and the download page offers new build goodness – specifically, 7.3.6 (2704a) compatible with the 4G LTE modems.

  7. Guest

    08/30/2011 at 11:39 pm

    Thank you so much, very helpful.  Wouldn’t even recognize my Verizon Mifi with MacOS X Lion, now it works great.  Thanks again!

  8. JoeCrimando

    09/19/2011 at 9:29 pm

    When I try to access the DMG file content, Finder hangs (spinning rainbow beach ball) and I have to restart finder. I can’t get through step 6 above. Any ideas?

  9. Zingology

    11/23/2011 at 12:58 pm

    I ran into the finder hang issue on lion and driver download VZAM_7.3.6_2704c.dmg from verizon.   I was able to get around it by doing this:
    1.  Mount the disk image but don’t try to open it in the finder.
    2. open a terminal (shell) and copy the installer package to another disk by running this command:
       cp -r “/Volumes/VZAccess Manager 7.3.6/VZAccess Manager.pkg” ~/Desktop/
      if you want the manual too, also run the command
       cp “/Volumes/VZAccess Manager 7.3.6/VZAccess Manager User’s Guide.pdf” ~/Desktop/
    3. Double-click the VZAccess Manager installer package on your desktop to install the software.
    4. E-mail Verizon and give them a stern scolding for neglecting to fully test their installer packages before deploying them.

    • EbnOzn

      02/02/2012 at 6:47 am

      Super big help – thank you!

  10. Rob Gates

    11/29/2011 at 7:48 am

    big help -thank you

  11. sgins123

    01/12/2012 at 1:13 pm

    I have a Mac Book Pro running Mac
    OS X Lion (10.7.2) and I just purchased the MiWi2200 Intelligent
    Hotspot. However, when I open VZ Access Manager, it says: VZ Access
    Manager installation requires administrator privileges.  Please log in
    as a member of the administrator group to install. VZ Acess Manager must
    be run once in an adminstrative account. It can subsequently be run in a
    user acccount. Even though I am on the admin account! Apparently, it
    says this because I’m running Lion.  I want to be able to run my software and use this MiFi!This is what it should be or similar to this! l Please help!

  12. Sfountain

    02/16/2012 at 10:12 am

    Thanks sooo much!!  It worked perfect

  13. Arti

    07/25/2012 at 3:25 pm

    It doesn’t work for me :( i wanted to connect my USB modem but its like asks me to reopen the application over and over again

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