Apple recently began a recall program for a select number of iPhone 6 Plus units that have faulty camera modules. Here’s how to tell it your iPhone 6 Plus camera needs replaced or not.
The iPhone 6 Plus comes with the same camera as the iPhone 6, but comes with optical image stabilization as an exclusive feature. This is probably why the iPhone 6 Plus is the only iPhone model affected by the problems, but Apple says it only affects a small number of units.
The problem that some users are having results in blurry and out-of-focus pictures when the photos shouldn’t be blurry in the first place. Luckily, users who are having this problem can get their camera modules replaced by Apple for free, just as long as a couple of criteria are met.
Furthermore, if you’re not sure if your iPhone 6 Plus is having this problem, there are some things you can look for when you take your pictures that could point to a problem with the camera itself.
Here’s how to tell if your iPhone 6 Plus camera needs replaced.
iPhone 6 Plus Units That Could Be Affected
On Apple’s support website, the company posted details about the iPhone 6 Plus camera recall and which units that could be affected by the problem.
First of all, Apple says that the affected units “fall into a limited serial number range and were sold primarily between September 2014 and January 2015.” On the support page, you can enter in the serial number of your iPhone 6 Plus and see if your unit specifically is affected. If so, then your iPhone is eligible for a camera module replacement.
However, your iPhone must also show signs that the camera isn’t working properly. If your serial number is eligible for a replacement camera module, it really just means that you’ll get a free fix if you experience blurry photos.
The good news here is that this new replacement program is good for three years from the date that you bought your iPhone 6 Plus, so you have plenty of time for your camera module to fail.
What Should You Look Out For?
If your iPhone 6 Plus is eligible for a camera module replacement, how do you know if your iPhone is producing the blurry photos that Apple describes?
One easy to find out is to take some steady shots of a stationary object and see if they come out clear or out-of-focus. These are some great example photos of what Apple is talking about. These are stationary shots, but they come out really blurry and out of focus, which means it’s probably a good bet that it’s a faulty camera module.
If your iPhone 6 Plus is affected by the problem, there are a few things you can do. You can take your iPhone into an Apple Store or call Apple support to set up a shipment to send your phone to Apple to get it repaired. You can also go to an Apple authorized service provider to get your iPhone repaired. You can find one here.
The iPhone 6 Plus camera is one of the best cameras on the smartphone market currently, thanks to the optical image stabilization technology, but some users may not be having the best time with it. Luckily, there’s a free fix for those having problems.
If you have an iPhone 6 Plus, it might be a good idea to go to Apple’s support web page on the topic and see if your iPhone unit is eligible for a free replacement, but if it’s not having problems at the moment, don’t bother taking it in to get replaced, as Apple will only replace units that are exhibiting blurry photos.