Just a week after Apple released iOS 8 to the public, the company outed a minor update in the form of iOS 8.0.1 in order to fix a handful of bugs and performance issues. However, the update only seemed to have made the issues worse, and Apple has now pulled the update. An update to fix the update (in the form of iOS 8.0.2) will be released soon.
Apple has posted a support document on its website that states that iOS 8.0.2 will be released in the next couple of days, which means it may not arrive until Monday, but hopefully it releases sooner before the weekend begins.
In the support document, Apple also details how users can downgrade to iOS 8.0.0, something that the company usually doesn’t let users do after they update to a newer version of iOS.
The only downside is that the Health app won’t work after downgrading for some reason, but Apple says this will be fixed in the iOS 8.0.2 update.
Once the downgrade is complete, you should be able to make calls again and use Touch ID without a problem, as both of these things were features that became broken with the iOS 8.0.1 update.
iOS 8.0.1 came with a handful of bug fixes and improvements including fixes for the keyboards, Photo Library, unexpected cellular data usage when receiving SMS or MMS messages, and much more. Overall, the update just seems to fix a few problems that have plagued users who installed the update on launch day.
However, the minor update has now created a major problem, with many users reporting that their iPhone 6 can no longer connect to cellular data and the Touch ID fingerprint sensor has quit working. We confirmed this ourselves installing iOS 8.0.1 on the iPhone 6 and iPhone 6 Plus on AT&T and Verizon, and we no longer have cell service on either device and Touch ID will not work either.
Users who are experiencing these issues will see Searching… appear up in the left-hand corner of the screen in the status bar where the cell signal is usually located. When that appears instead, it means that you don’t have cell service in that particular area. However, even while located in a well-covered cellular area, some users are still claiming they can’t get service after updating to iOS 8.0.1.
Of course, while you can downgrade to iOS 8.0.0, you can still make calls on your iPhone 6 even without a cellular signal. All you need to do is connect to a WiFi network and use an app that can make audio calls, such as FaceTime Audio, Google Hangouts or even Skype.
Otherwise, if you want to downgrade, you can do so by downloading iOS 8.0.0 for your iPhone 6 or iPhone 6 Plus. All you have to do is download the iOS 8 install file and restore your iPhone by selecting that install file from iTunes (make sure you turn off Find My iPhone before you begin this process). We have a thorough guide on how to do it if you’re lost.
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