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iOS 8 Crashing Frustrates iPhone Users

As we move further away from the iOS 8 release date, we’re starting to hear more about key iOS 8 problems including iOS 8 crashes that continue to frustrate iPhone and iPad users around the world.

Last week, after a stint inside its beta program, Apple released the iOS 8 update for iPhone, iPad and the fifth-generation iPod touch. iOS 8, which was first announced at WWDC 2014 in June, arrived alongside the iPhone 6 and iPhone 6 Plus at Apple’s special media event on September 9th and there, Apple tagged it with a September 17th release date. On Wednesday, Apple made good on that promise.

iOS 8 for iPhone and iPad was first released around 10AM PST. Almost immediately, iPhone and iPad users around the world started installing its fixes, enhancements and its new features which include changes to iMessage, Photos, the camera application, and more. In all, there are over 100 new features tucked away inside iOS 8. There are also a number of iOS 8 issues on board as well.

Many iPhone and iPad users have discovered iOS 8 problems lurking inside of Apple’s new update, problems that have, over the past few days, begun to pile up. Shortly after the iOS 8 release date, we pointed out a number of iOS 8 problems plaguing iPhone and iPad users and yesterday, we detailed a few more including random app crashes and general instability.

In particular, we’re seeing frequent iOS 8 app crashes on the iPhone 4s, Apple’s oldest iPhone running iOS 8, and we’ve also seen occasional crashes and instability on the iPhone 5 and iPad 3. Newer devices like the iPad Air, iPad mini with Retina Display and the iPhone 5s appear to be doing a whole lot better than Apple’s aging former flagships. And it appears that we’re not alone.

In addition to the users complaining on Apple’s discussion forums, Crittercism has released new data that backs up these claims. According to the mobile application performance management firm, app crashes are up from iOS 7. The data, shared by BGR, suggests that apps are crashing at a far higher rate (78% to be exact) than they were inside iOS 7.1.

This matches up with our current experience inside iOS 8. Applications, including Twitter, Spotify, Chrome, and others continue to crash at abnormal rates. In iOS 7.1, we saw the occasional crash, but applications seem to be plagued with issues inside iOS 8. What’s interesting is that apps seemed more stable inside iOS 8 beta 5. It’s not clear what Apple might have changed in the GM or public release but the public release appears to be a little less stable.

In addition to iOS 8 app crashes, we’re seeing general instability plague the iOS 8 update. The iPhone 5, iPhone 5s and iPhone 4s all occasionally get stuck in landscape when switching from portrait to landscape. This is something that we noticed with the iOS 8 beta ahead of release and it appears that its transferred over to the public iOS 8 release as well. At the moment, we haven’t found a permanent fix.

iPhone 6

On the iPhone 6 and iPhone 6 Plus, we’ve run into unresponsive camera shutter issues and some issues with third-party applications wherein they don’t properly transfer over to landscape mode. Apps like Facebook still only allow iPhone users to shift when turning the phone to the right. It should work both ways.

We’ve also discovered unresponsive home screen issues where the display goes through extended periods of unresponsiveness, crashes in Safari, random screen glitches, and freezes and stalls.

These iOS 8 problems have led to calls for an iOS 8.0.1 update from Apple and while we’ve seen iOS 8.0.1 testing pick up in our analytics, Apple still hasn’t confirmed an update for arrival. It’s also not clear what an iOS 8.0.1 update might entail though there’s a good chance that it won’t fix every iOS 8 problem and perhaps, not even iOS 8 crashes.

iOS app developers will continue to roll out fixes and iOS 8 compatibility updates and for many iPhone and iPad users, especially those with older devices, they can’t come soon enough.

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18 Comments

  1. Brian Varnas

    09/24/2014 at 10:00 am

    Typical Apple

    Reply

  2. Megan

    09/27/2014 at 12:17 am

    I own a 5S; my phone worked perfectly until iOS 8 update. Now, my phone freezes on the lock screen and won’t ‘restart’ when I hold down the buttons to do so. its glitching as I type this. Apps will work for a few days then suddenly won’t open again at all; even if I power off and restart. Battery drains quickly but that’s the least of the new problems. I wish I waited to update, and will do that in the future.

    Reply

  3. Megan

    09/27/2014 at 12:18 am

    Also forgot to add this is WORSE with the 8.0.1 update released yesterday

    Reply

  4. Gretelgiraffe

    09/30/2014 at 7:09 am

    I have an iPad 2. Apart from issues with iBooks everything was functioning well. Since the iOS 8 update my apps crash, apps that I have bought to use. Yesterday I ran the so called fix, but it didn’t ! The apps still crash and the response speed to commands is still much slower than pre ios8 . I wish I had not run the update. Apple should not have released the update until all these issues were sorted. I’m really disappointed and feel that Apple should refund the cost of the apps I can no longer use.

    Reply

  5. Dogan

    10/06/2014 at 3:15 pm

    when you slide up home screen several times, it crushes so bad:) and lock up home screen get back to apps it works for a while, when you do same thing, it happens to crush for good till you lock up the screen. I go to apple store and get new one and it does same thing..

    Reply

  6. Ron

    10/06/2014 at 5:45 pm

    I can’t send a text message with out it freezing or kicking me out as well in other apps and as in matter in fact it’s FRIGGIN freezing WHILE I TYPE THIS!!!!!
    Apple fix this problem or I’m leaving the roost with all my 8 phones in my account!!!!

    Reply

  7. Cristen Freeman

    10/17/2014 at 12:43 pm

    iOS8 update is horrible!!! Is there anyway to uninstall the update and go back to iOS7? I have an Iphone 5. Everything is much slower especially facebook. Yes I’ve updated facebook app. This is so very annoying. Damn you Apple!!!!

    Reply

  8. Elizabeth

    10/23/2014 at 9:20 am

    The new update has left me pissed off all day using my phone. It closes out of my apps all the time and continually switches my text language to Chinese without. E doing it. I loved my phone before and now I hate it!

    Reply

  9. Mike humphries

    10/27/2014 at 8:09 am

    Totally feed up with this update please sort it out or I think android it will have to be

    Reply

  10. Kim

    10/29/2014 at 10:18 pm

    What a mess. I’m lucky if I finish typing this !!!! Everything crashing ! Everything. Getting rid of my I phone. Use to like it until iOS 8. Need new phone. Thanks apple.

    Reply

  11. Gerry

    11/04/2014 at 4:27 am

    No I phone for me next time should never of installed iOS 8

    Reply

  12. Debbie

    11/05/2014 at 10:04 am

    My phone is barely usable now! Even Apple maps crash and I count I my map apps to get around when traveling! My most used apps all crash constantly redering my phone as a “dumb phone”. Now. So angry and sad.

    Reply

  13. James

    11/19/2014 at 10:46 am

    Next time I buy an Apple product it is going to be a test of will but I am not going to update ever again. Ios8 has totally f*cked my iPhone 5s. Either a very clever ploy by a massive business to force me to upgrade to a new phone or inept development hidden under the guise of a very clever ploy. Either way, thanks Apple.

    Reply

  14. Florian

    12/19/2014 at 6:06 pm

    I cannot run the Camera app anymore since I installed the IOS 8.1.2 update on my Iphone 5. Everything worked fine until then. Any ideas?

    Reply

  15. Samantha allan

    05/17/2015 at 11:13 pm

    My photos can’t be deleted as whenever I try and delete them the app just closes and I try and do it again but it keeps closing. My iPhone is a day old and only just got the iOS update.

    Any ideas on what to do ?

    Reply

  16. Darre simmonds

    07/01/2015 at 8:09 am

    anyone upgraded to new iOS yet

    Reply

  17. Sandy Young

    08/13/2015 at 6:53 pm

    I didn’t update the new 8.4.1, but somehow my phone decided to do it for me. Has been crashing hard ever since. Deleted update, still having huge problems with battery life and crash probs. Effing sucks!!! Pissed off beyond belief!!! Phone worked great before automatic update, hang up calls on my end. Phone crashes, this is beyond an annoyance. Arrrrrgh!

    Reply

  18. Collin

    09/06/2015 at 9:07 pm

    APPLE SUCKS.
    iPhone 4s with 8.pos update issues:
    1. Battery sucks
    2. Safari crashes constantly
    3. Apps won’t open
    4. Camera crashes

    Why is it so hard to get stuff that actually works. Very disappointed in Apple

    Reply

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