11 Things to Know About the iPhone 5 iOS 9.2 Update
How to Fix iOS 9.2 Problems
If you do run into an iOS 9.2 problem or you want to get ahead before you install the iOS 9.2 update, take a look at our list of fixes and absorb as many of them as you can. That way, if you do run into something, you're prepared with a remedy or two.
Our list of fixes for common iOS 9.2 problems outlines fixes for battery drain issues, Wi-Fi issues, Bluetooth issues and more. These fixes have worked for us and lots of other iPhone 5 users in the past so they're worth a shot.
If you can't find a fix there, take a look at our list of other resources for iOS 9.2 problems and fixes. They should help.
12/12/2015 at 12:05 pm
I had aniphone 5 until this update. It completely fried my phone and the Apple store couldn’t restore it. Phone worked great until this update when it went completely blank. Apple said they could sell me a new 5 for $269.00. I DON’T THINK SO!!!! I’d be careful before updating your phone!
08/10/2016 at 9:17 pm
After the update on phone and Ipad my blue tooth won’t recognize me bose speakers. Worked fine before and now both Ipad and Iphone is not working. Please toss me some ideas to fix this
12/12/2015 at 1:39 pm
I have an Iphone 6 so when I updated the phone it was fine. I fell bad for the people with the iphone 5.
12/17/2015 at 5:27 pm
12/23/2015 at 3:45 am
12/12/2015 at 1:52 pm
To Apple: I bought my first Mac in 1984, and I have 15 desktops and 5 laptops in my attic graveyard. I can’t understand what’s going on with iOS 9. On my 6s it’s great. On my iPad 2 and iPad mini it is so slow I want to cry. I want to hit myself for being so stupid and so naive to irrevocably upgrade to 9 when I was SO HAPPY with 7. And to find myself so unhappy, so disappointed, so LET DOWN by Apple because now my two iPads are so f***ing slow, I don’t know what to do. I don’t usually talk like that. I am a 65 year old clergyman and I teach values like honesty, trust, fairness and faith. But I also use my iPads to do things, things that used to be fast and easy, but are now maddeningly slow because nothing loads without a wait so long I have to leave my desk to get coffee. Do something to help me. Please.
12/13/2015 at 2:01 pm
Sorry to hear you upgraded. That was a mistake and unfortunately there is no solution for your problem. Your devices simply are not fast enough to run IOS 9 without feeling like a slug so you’ll need to upgrade. I highly suggest buying a used iPad Mini 2 and a used iPad Air. You can get these for not a lot of money and they have A7 cpu’s with 1GB of memory which is the bare minimum to run IOS 9 and of course IOS 10 which will be out next year. I went from an iPhone 4s to a used iPhone 5s and while IOS 9 still isn’t as fast as IOS 7 was on my 4s it’s useable by any measure. Even with a 5S I see delays in opening apps and swiping between things that’s how bloated IOS has become. But you’ll be very happy with a slightly newer iPads. You don’t need brand new ones. You can ignore everything else I wrote below here, it’s just me complaining.
Re: IOS 7, it was the last great version of IOS. It ran great on all devices before the feature Bloat of IOS 8 and 9 started crippling devices. The A5 cpu is simply way too slow plus 512MB is not enough ram to run anything past IOS 7. It’s a crappy situatuion but Apple doesn’t allow you to install old versions of IOS and they aren’t in the business or making software that runs great on old devices. They want you to buy a new phone every 12 months so that’s what they gear their releases for.
01/06/2016 at 7:01 am
Quote ‘That was a mistake and unfortunately there is no solution for your problem. Your devices simply are not fast enough to run IOS 9 without feeling like a slug so you’ll need to upgrade.’ I cannot believe what i am reading here, Give me windows any day over Apple. To update an OS and next thing be told your device is too old all of a sudden is nothing short of disgraceful, bordering on robbery actually. How much security updates, patches and features are in an updated OS that requires a device to suddenly become unable to run in timely fashion which in turn forces you to buy newer equipment. The great Apple lie. You just cant justify it. Its just robbing people, forcing them to part with their hard earned cash.
01/06/2016 at 8:00 am
Lets not mention headphone jacks for iphone 7 either, thats landing soon too. another BIG Apple rip off.
12/12/2015 at 2:18 pm
My phone doesn’t work like it did before update my camera isn’t workin , or Savin pictures I should say it freezes and it slow wish I never updated
12/22/2015 at 10:26 am
Same. It acts like it takes a screenshot but doesn’t save the photo. It acts like it takes a photo from the camera app but doesn’t save it to the roll. Also can’t click on a random picture in Facebook or other apps to save to camera roll. Says its unable to. I have an iphone5. Worked perfect before this update
12/23/2015 at 3:58 am
Hey everyone, I really like really need your help… Well my iPhone 5 can’t reset because it comes up with a restriction pass code and that means I can’t reset my iPhone!…. And I got this iPhone off a friend of mine, and she said just delete everything but only the photos can only be deleted not the contacts or the apps! I legit need your help.! also I can’t delete apps cause that ‘x’ doesn’t pop up beside it…. honestly I really really need your thought and help, please please I need your hepl Thanks everyone!
12/24/2015 at 6:09 am
I just reset all settings (not deleting anything) on my iPhone 5c with 9.2—and recovered what I thought were lost family photos from a special weekend with my visiting sons! Woohoo! Suddenly they were all in ‘PHOTOS’
12/12/2015 at 9:35 pm
YouTube freezes a lot, and everything defiantly a lot slower pulling things up on safari… I wish I never updated.. :(
12/12/2015 at 9:56 pm
I have iPhone 5c. No problems so far
06/28/2016 at 10:08 pm
5c as well, not updated from 931, yet putting it off seems to cause screenshot type reload, plus some other minor (for now) issues. WBMA (what burns my ass), is you update and it has told people their device is out of date. No warning. 4S is still a champ. 👍🏻
12/12/2015 at 11:07 pm
my phone is dead . cant do nothing . please recommend
any solutions if possible
12/12/2015 at 11:13 pm
Here is well keeps on freezing
12/13/2015 at 2:01 am
I have lost my make available offline option for any new Apple Music tracks Arghh. Any help please would be appreciated
01/02/2016 at 8:09 am
Hoping over the last couple of weeks you found that the ‘Make Available Offline’ option has now been turned into a symbol.
When pressing the three dots next to a song, both ‘Play Next’ and ‘Add to Up Next’ appear. Above this, on the right of the song information, a little ‘+’ symbol sits. Pressing this will add the song to ‘My Music’.
Once this is done, if the three dots are pressed again, the ‘+’ symbol should have changed into the Appe Download symbol, a cloud with an arrow pointed down.
Pressing this will make the song available offline.
Enjoy your music!
12/13/2015 at 3:53 am
I have i6 phone when updated to 9.2 battery draining problem occurred.
12/13/2015 at 3:54 am
Since the update i can’t get any apps that use the internet to open they just crash and return to home screen. I can’t even open the settings. Very frustrated!!!!!!!!
12/13/2015 at 4:29 am
My iPhone today said 8% battery. I charged it and charged it and it still said 8%! I restarted it and it says 100%… Great I thought. A few minutes later it shuts off by itself. I restart it and it shuts off by itself again and again. Wish I never updated it!
12/17/2015 at 2:24 pm
I am having the exact same problem!!!!!!!!!
01/21/2016 at 1:34 pm
Same exact things just happened to me! So frustrating!!!
12/13/2015 at 5:11 am
0=04 my neighbor’s ex-wife makes $68 /hr on the laptop . She has been fired for 6 months but last month her pay was $18404 just working on the laptop for a few hours.
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12/13/2015 at 5:15 am
1- My iPhone5 suffered terrible battery drain with the update to 9.1 so I put it back to 9. I was really hoping that 9.2 would rectify that but it seems people are complaining about it being even worse, with the only other ios being 9.1 (should 9.2 not prove acceptable) I think I’ll pass on this one too.
2- on page 4 you start with the words “You may of heard”…..Seriously? May HAVE heard, or may’ve but certainly NOT may OF.
12/27/2015 at 11:13 pm
Well done sir for point 2. I only went to read comments to see if anyone pointed this out.
12/13/2015 at 10:28 am
i loaded 9.2 on my iphone 4 and ipad 1 and its working perfectly.
12/13/2015 at 10:50 am
I jut updated 2 days ago…as soon as I was on my music app it started messing think it was just the app..I go onto Apple Music…and it kept on pausing in between the songs, which really stresses me out…then earlier today, I tried out my camera and it’s all fuzzy. I fell in love with the camera before the 9.2 update came out…I wish I never updated
12/13/2015 at 12:34 pm
my 4s no longer functions as a phone. WTF
12/13/2015 at 10:35 pm
my mp3s keep pausing and my camera is out of focus since this update. What’s going on
12/13/2015 at 11:31 pm
I’ve been at 100% all day despite using my iPhone 5 all day! Go figure!
12/14/2015 at 8:26 am
Since I upgraded my iPhone 6 the music does not work in the background it also stops playing after 1 minute it’s very annoing, also in the email the photos overlap the text. (this was suposse to be fixed)
12/14/2015 at 10:38 am
My 4S updated and now will not charge nor even connect to iTunes to do a recovery. I paid Apple $80 to put in a battery in hopes I could bring it back. No luck yet. My wife is convinced it is the Apple “you need a new phone” push and a conspiracy. I’m inclined to disagree being an Apple fan… but I agree— this is their fault and it cost me $600 for a new phone…which I may or may not have gotten. Luckily I was at my upgrade time.
12/14/2015 at 10:41 am
Ihome no longer recognizes iPhone 5 when docked
12/14/2015 at 11:28 am
Updated my 5C 2 days ago, now phone is practically unusable. If I open the phone or imessage, I can’t go back to the main screen without rebooting the phone. It seems the big button doesn’t work. Most of the time. If I can’t get this fixes, it’s my 2nd but last apple device.
12/14/2015 at 5:33 pm
I have made a clean install 9.2 on my iPhone 5, and everything is working great
12/14/2015 at 6:57 pm
After the 9.2 update my IPhone 6plus won’t take pictures, I can’t download pictures from my phone to Facebook!!!
12/15/2015 at 9:09 am
Im not sure if these are trolls or old people trying to work tech in the comments, but my iPhone 5, going on three years old, works fine with this update. We pages load a little bit quicker but not enough to make a difference from 9.1. The only lag I’ve experienced is with the multitasking screen. It freezes for a second before switching to the app you selected. Good thing I don’t multitask much.
12/15/2015 at 1:07 pm
The only advice is to pay ? Buy something else !! It was working fine before.Mine (iPad2) as well, now its a peace of garbage that can’t even be useful for the children. :(
Preventing the possibility to get back to an old OS version in the year 2015 where it is possible to all other devices and computer since the very beginning of computers a couple of DECADES ago for only marketing / greedy reasons is a shame. The worst is the huge number of Apple fans believing its normal and advocating on Apple’s behalf. Shame.
12/16/2015 at 7:57 am
I just started the iOs 9.2 update on a 5S last night and now my phone is dead. Won’t start. Just blank screen. Tried connecting to Mac. Update failed. Tried Restore and that failed. Went to Apple store and was told my hard-drive had died and I needed to buy a new phone. I’ve had this one for 18 months and have used it very little (it’s not my main) and it’s never fallen, no damage, no water etc… I’m dumbfounded by Apple’s approach and inability to help me after pushing 9.2 on me. The guy at the Apple store said the moment I clicked “Accept” at the start of the update, it wasn’t their problem! How are they allowed to destroy our phones with impunity?!?
12/16/2015 at 9:47 am
I have an ipone 5s-only not even 2 years old. updated to 9.2-DON’T DO IT!!! I constantly lose wifi and cant join known networks as well as losing service. I’ve updated carrier settings, replaced sim card, and renewed wifi lease. NOTHING!!!! I WANT MY OLD PHONE BACK!!!
12/23/2015 at 5:40 am
Thank you so much i have not updated my new 5s and it’s only on ios 8
12/17/2015 at 10:04 pm
I updated my 5s 2 days ago, now I can’t send messages and my mail and Facebook app keeps on crashing:(
12/21/2015 at 2:21 pm
I’m having the same problems. Email is completely broken to the point hat it displays that I have no emails and crashes every time when opened. My text messages all get stuck and cannot be sent. This is completely unacceptable!
12/17/2015 at 11:53 pm
Updated a few days ago and now people ring me and they don’t show up to answer. The text tone continues to go off even after I open the message. Its a total shambles Apple
12/18/2015 at 10:10 am
Ford Microsoft Sync has some issues with the 9.2 ios upgrade. Voice commands and text links. Assume Verizon (my network), Microsoft and/or Apple is looking into this. Just spent 3 hours at the Ford dealer trying to find out why MySync and my I5 don’t communicate on incoming text messages.
12/19/2015 at 12:17 am
I have the same problem with my iPhone 5S…after 9.2 ios upgrade it died. After 1 day it came to life but it is dying every time that I am entering an application. I thought that Apple was the best choice forme..well it seems like I was entirely wrong…The same thing with my IPad..I wish I never bought them.
12/19/2015 at 6:56 am
After the newest update, my IPhone 5s won’t notify me of new text messages. Tried changing tones but won’t make a sound at all. Restarted but didn’t help. Anyone know of a fix?
12/19/2015 at 3:58 pm
After the last update I installed, I was no longer able to retrieve voicemails. In fact, I have no notification that I have voicemail. I also dealt with the phone dying and after several frustrating minutes and help from someone online, I was able to get the phone to turn back on. I am in the process of installing this latest update. I pray all goes well and I am able to access voicemail again.
12/20/2015 at 9:20 am
Every since I upgraded to 9.2 my Iphone5 has had battery problems . I changed battteries and now again its is dead and will not charge.. Wish I had an android.
12/21/2015 at 10:05 pm
My daughter just updated her iPhone 5C to IOS9.2 today (excellent condition). Stopped working, tried rebooting, got weird color flickering, blue screen, fading Apple logo, and a plethora of other “gremlins” as folks have stated above. Was working great yesterday, updated today, and now my daughter is very sad because her wonderful baby-blue iPhone 5C is dead. Tried updating/restoring with latest version of iTunes on my Window 7 pro PC (with latest updates). No luck. Firmware update progress bar (under Apple logo in restore mode) completed, then immediately went into blue screen.
This just happened today shortly after I purchased a new iPhone 6s for my wife (I own an iPhone 6 myself, and we have a house full of iPads). I have now told everyone in my household not to update anything Apple sends – I too am convinced they are doing this to force people to buy new products. The fact that there is no option to restore to previous OS and their stock answer of “well, the product is old now” is just sickening… especially when you forked over $550+ two years back. Imagine if that’s how it was in the PC industry? Why is it now acceptable for Apple to offer that as an answer?
I think even avid Apple fans are taking note of the clear decline in customer service/customer advocacy Apple used to have when Steve Jobs was around. Those times are gone and Steve Jobs would be very disappointed in what the greedy folks that took over that company have done… it will catch up with them someday. What a shame.
Yet another disappointed Apple customer of years…
12/23/2015 at 1:14 am
I have just updated to 9.2 on my iPhone 5c everything seems to be working just fine except for my iTunes, they keep on displaying the ‘Apple Music Symbol’. Can I please get assistance asap.
12/26/2015 at 11:39 am
I am not sure who I am more disappointed with… Apple Corporation or Barak Obama. Obama might be better than McCain or Romney but is an iPhone better than a Samsung Galaxy? I’ll be discovering the latter at my next upgrade.
12/29/2015 at 12:57 pm
From what I have read, I Have a power Mac & A IPhone 5s and that’s it for Me & Apple. No More. Apple you keep your “not working proper” Equipment & I’ll keep my money…
01/01/2016 at 4:07 pm
I updated my I phone 5 to ISO 9.2 and it will now only charge with an apple charger! And sometimes it rejects that as well
01/02/2016 at 4:07 am
My wife iphone 5 works great in ios9.1 after I upgraded to 9.2 the battery drain fast it won’t last an hour while surfing the net on full charge.
01/02/2016 at 6:30 am
2=18 my buddy’s step-mother makes $77 every hour on the internet . She has been unemployed for 10 months but last month her pay was $16929 just working on the internet for a few hours.
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never use iphone again
01/04/2016 at 3:36 am
I was using all series of iphones since it was first announced,finally after installing 9.1 my iphone 5 battery wont last anymore so I just started the iOs 9.2 update on a 5 last night and now my phone is completely dead. Won’t start. Just blank screen. Went to Apple store and was told my motherboard had died and I needed to buy a new phone. it’s never fallen, no damage, no water etc…This is really bullshit and i swear i will never buy&use Iphone anymore again
01/04/2016 at 7:42 pm
I had a 5 and updated dec 2015 and now it continually searches for service or says no service. I believe apple has code in the update to “sniff” on the phone and if its been awhile since you have upgraded then a certain line of code is ran. Sounds eerily familiar for what Volkswagen got busted for. The updates are a source of revenue. I will wien myself off apple now.
01/11/2016 at 1:45 am
Hello to everyone my grand mama has an iPhone 5 running on ios 9.1 and its working perfectly. she wants me to update her phone ios 9.2 i’m just confused about this whole thing what should i do please waiting for your responses asap thanks- Kimmy
01/13/2016 at 4:35 am
my mate has an iphone 5 running IOS7, it works much much faster then my iphone 6 on IOS9… shame apple
01/15/2016 at 6:35 am
may i know why my iphone 5s couldnt update to ios 9.2? its had been weeks to download it but they keep showing me “preparing update”…. im still stuck with ios 7 right now…. Could anyone help me with this?
01/16/2016 at 2:14 pm
My 5 keeps getting crappier every day that passes. I updated it to iOS9 a few weeks ago. It was fine til 9.2 was installed. Here are the many problems mine has.
The camera fails to work. It mostly freezes but every now and then it has a black screen. When it freezes it gives the icon saying “flash overheated.”
The flashlight fails to work 9 of 10 tries.
Bluetooth somehow loses connection with any device but show it is connected on phone.
Battery drainage. It loses 10% every hour, on wifi with nothing open. After charging it will drain while plugged in.
Mail doesn’t refresh correctly.
Restarting doesn’t help at all. Everything randomly works when it wants. And the closest Apple Store is 175 miles away.
01/17/2016 at 10:16 am
Bought an iPhone 5s last week. Apple PUSHED IOS 9.2 and it won’t start. Have worked in IT for years and this event has pushed me to vote for Trump.
01/24/2016 at 6:01 am
I just updated to iOS 9.2.1, bad decision. My iPhone 5C does not show any Cellular network or LTE. So the phone is dead. How can Apple sent us update 9.2.1 to lure people into updating for security fix reason. Actually, it will kill your iPhone and they knew it. That is a WORST WAY to get people to buy new iPhone. I think some smart and bright lawyers should take a class action against Apple.
01/29/2016 at 11:36 am
Exactly – CLASS ACTION LAWSUIT!!
I’d feel differently if they said, “We realized there is an issue. We will fix or replace your device. We are very sorry for any inconvenience this may have cause. Your business is very important to us.”
But they made me out to be the only guy with the problem and they’ve never heard of such a thing. And too bad. Just go get it fixed on your dime.
It’s not like they don’t have the money and resources to make this right.
01/26/2016 at 8:42 am
Help. got an I phone 5 and cannot get sirius to switch off despite pressing and de pressing the round button. How can i get back to a normal screen?
01/29/2016 at 11:24 am
Several months ago, I spoke with business that fixes iphones. They said, ” Do NOT upgrade to the latest OS because it’s actually breaking peoples phones.” I didn’t take it too seriously, because I thought – how could software break the hardware??? So I didn’t upgrade at that point because their comments made me nervous. So the 9.2.1 came out recently and I figured – Oh well, Things must be worked out with this upgrade… So I upgraded. Big mistake. So far, my front camera doesn’t work. Neither does my flashlight. Due to my line of work, I use these things every single day. The Apple tech at the hot line ( of course) said he has never heard of such a thing. -Even though it took me all of 2 minutes on Google for me to find dozens of people with the same issues and more. His comment was, Well, everyone online has a problem.” Like we’re all one big pain in the ass. He told me to reset back to the factory settings. Which I did. and if that doesn’t work, then I need a hardware repair ( he said) at my expense. And told me it’s my phone and there are really no problems with the latest update. I’ve been buying apple products religiously for 21 years. Every device I have is Apple. To call them for help in an effort to solve a problem with their product, caused by their software, and be treated like i’m the only one – so clearly I’m making it up- is absolutely outrageous.This post is merely a short version of the time I’ve spent on dealing with this problem. And obviously I am NOT the “only one” with this issue. If there is a class action lawsuit, count me in. And If I have to buy a new phone, it won’t be Apple. And I will spent hours posting this everywhere I can possibly find to post. Thanks Apple for rewarding loyalty with a kick in the teeth.
02/01/2016 at 7:30 am
iphone 5 bttery suck…..
02/05/2016 at 3:56 pm
Iphone 5 32GB working fast as light with IOS 9.2.1
Im afraid that bot trolling has taken over that discussion
Not here to enforce apple at any way but all this seems a little fake and i find it truly hard to believe all these comments,especially since i see such performance on a 3 year old device!!
02/06/2016 at 9:25 pm
iOS 9 breaks iPhone 5 plain and simple by design. This is the lat time I will ever buy an Apple product.
02/06/2016 at 9:29 pm
For all you Apple lovers…I changed the battery twice and had the exact performance. Blackberry and Windows seem apealing until Canocial gets their $hit together!
02/06/2016 at 9:36 pm
Why does the media ignore that Apple is making once perfectly good phones, paperweights?
02/16/2016 at 9:37 am
thanks for sharing this topic, the comments were also very useful