Consumers who have purchased the CDMA version of Apple’s iPad 2 for Verizon’s network are reporting that Apple is recalling its popular tablet mid-shipment from China before they reach their doorsteps. Various customers account that upon tracking FedEx’s system, they found that delivery exceptions were listed in the system and that the courier is stating that packages are being returned to sender.
So far, Apple has not acknowledged the situation or confirmed any problems with the iPad 2 tablet. When the CDMA tablets launched earlier, Apple had acknowledged connectivity issues with Verizon’s network and had promised a fix. It’s unclear if the new batch that was being sent out to customers were later recognized to have those connectivity issues or other issues.
One customer accounts, “Apple may be having problems with Verizon iPad 2. I was supposed to receive my ipad2 64gb today but all of a sudden fedex sent it back to apple and said that apple requested it\’s return. Apple\’s customer care seems to be unaware or unwilling to acknowledge the problem. I went on the discussion boards on apple.com and there are a number of people discussing the same thing and all posters so far have all ordered Verizon ipad2\’s.”
There are many more accounts of shipments of Verizon iPad 2 being yanked mid-shipment and being returned to Apple on 9to5mac. Apple has so far not released any information as to the cause of the incident, and whether this is a more contained incident or is affecting all new iPad 2s for Verizon that’s coming off the production line.
As Apple’s iPad 2 inventory is already constrained, and many stores are frequently out of stock, the latest recalls may be another blow to consumers who are already waiting for their tablets.
Though Verizon Wireless had offered the first-generation iPad in its retail channels, those models were sold bundled with Novatel’s MiFi mobile hotspot routers and did not have native 3G mobile broadband access. The new iPad 2 are the first models to support the carrier’s 3G network utilizing Qualcomm’s new Gobi chip, which can theoretically support worldwide roaming capabilities on GSM/UMTS networks. However, Apple did not implement a SIM card on the Verizon model, unlike the AT&T model, so it won’t be possible to roam with the CDMA iPad despite the Gobi’s chipsets capability to offer that feature.