Xbox Live, the service that powers Microsoft’s Xbox 360, Xbox One and Xbox services, is crucial. Without it, users can’t download new games or play online games against other users in titles like Call of Duty: Ghosts and more. Unfortunately, sometimes users overwhelm the service, leaving Xbox One buyers to wonder if there’s a problem with their console or Xbox Live in general. Here’s how to find out if Xbox Live is online.
Go to Xbox.com in your web browser.
Click the Support menu option in the top-right corner of the website.
If there are any issues with Xbox Live, the status indicator on the top of the screen will show a yellow exclamation point and link. Click on that link to discover what issues the service is having.
Scroll down to Apps until you see an exclamation point indicating what things are being affected by a service interruption. For example, below, the National Geographic TV app is showing ‘limited service.’
That’s it. It’s important to remember that Microsoft constantly updates this page with results for all products that use Xbox Live. So if you’re having a problem with Xbox Music streaming not working on your Windows PC or Windows Phone, simply head here to find out that status of that particular service. This page showcases information for content purchases, Xbox Live’s social systems and the Xbox website itself.
Finally, you can check the status of each Xbox One and Xbox 360 application by clicking on the list of apps.
Read: How To Setup An Xbox One
Microsoft keeps this website current with up-to-the-minute updates. The easiest way to tell if Xbox Live is down is to simply turn off your console and then turn it back on. The Xbox One and Xbox 360 will attempt to connect to Xbox Live every time the console starts. It’ll automatically check to make sure that your issues aren’t being created by a weak internet connection first. If the problem is your internet connection, both consoles will guide you through the connection testing process automatically.
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