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MobileMe to iCloud Migration “Move Error”



As Apple rolls out updates to OS X 10.7.2 Lion and iOS 5, MobileMe users can now migrate their account over to iCloud and get a free 25GB account till June 30, 2012. Unfortunately, the migration fails for some users. The weight of millions of Apple customers downloading updates and setting up their iCloud accounts seems to be taking Apple’s new data farm to its knees.

If you want to move you can try things out at but here’s the error message I’m getting when I attempt to migrate my account. I recommend that you just sit tight and wait till tomorrow. If you experience other errors, check out the troubleshooting page at Apple, if you can get it to load.

Obsessive Geeks like me don’t like to be told to wait. But that apparently is the only solution, so be patient. This will all pan out over the next day or so. At least we’re not Blackberry users waiting for that service to resurface on day three of the failure –  well at least not yet!


In addition to the migration failing, I tried singing into iCloud with my primary Apple ID. I have that and a separate Mobile Me account. The free account worked well on my iPad 2, but when I started backing up my camera roll, accounts, documents and settings, the progress bar read that it would take roughly 3 hours to complete and it was growing. I don’t have that much content on my iPad.

Living close to their Maiden, NC server farm for iCloud (less than 20 miles), I looked out my window to see if a plume of smoke is rising from the distance. Not yet, but wait till everyone gets home from work and starts updating their gadgets!



  1. Ashleydrollinson

    10/13/2011 at 7:21 am

    Oh great.

    Not only are apply giving away the service Ive paid for (with no refund) I can no longer access my email due to all the demand on their servers. What a joke.

    • CC

      10/13/2011 at 7:44 am

      I keep receiving an error that says my user name and password are incorrect, even though I have JUST migrated the same MobileMe to the new iCloud. Maybe it is a server issue…

      • Jacob Singer

        10/13/2011 at 7:50 am

        Same here, and yet the same username & password work fine for other things – like logging onto iCloud and using other services like iCal & contacts. I hope they rectify this soon, not cool getting locked out of e mail.

  2. Wonfuji

    10/13/2011 at 8:00 am

    How does one enable the MobileMe to iCloud transition.  Upgraded iPhone 3GS to iOS5.  Now have no music or photos.  Cannot locate a “migrate” button in my MobileMe account

    • Cafu

      10/13/2011 at 8:17 am

      Took me a while to actually find the ‘migrate’ option too, use this: – once you log in it will bring you through the migration.

  3. Danny Harris

    10/13/2011 at 8:15 am

    “Canceling your MobileMe subscriptionYou can cancel your service at any time and receive a prorated refund for the unused portion of your paid subscription. The free extension will not be included in the proration. If you cancel after moving to iCloud, all MobileMe services, including Gallery, iDisk, and iWeb publishing will stop and your data will be removed from MobileMe.”

  4. Derekhillier

    10/13/2011 at 8:15 am

    go to your system pref’s

  5. Tdotphil

    10/13/2011 at 9:31 am

    I have a particular Apple ID for iTunes purchases, Apple TV, etc. I signed up for MobileMe last year and received a Apple ID that I use to sync contacts, calendars, etc.

    When I setup iCloud on my devices, should I use my ID, or my iTunes ID ??

    • zb

      10/13/2011 at 9:51 am

      I’m in the same boat as you and kind of frustrated that you can’t just merge your account with your iTunes account. It looks like you can use both, though. I’m going to follow this procedure:

      1. Whenever Apple’s servers decide to let me migrate my account, I’ll move it to iCloud.
      2. On my iDevices, under the iCloud settings, I’ll assign it to look at my account that was migrated to iCloud.
      3. On my iDevices, under the store settings, I’ll assign it to my usual iTunes ID.

      This should keep things set up similarly to how it was under MobileMe — my iCloud ID will handle syncing of contacts, calendars, etc while purchases and everything else will still go under my iTunes ID.

      • Tdotphil

        10/13/2011 at 10:23 am

        Sounds like a good idea. I’m still trying to migrate too. It took me about 15 tries to get iOS 5 yesterday.

        • Melanietan

          11/04/2011 at 3:17 am

          did the above work? i have same problem but after reading all the posts of emails and photos etc disappearing I’m too scared to do anything! I already lost a load of photos when I upgraded to iOS5 :(

  6. Anonymous

    10/13/2011 at 9:57 am

    Well writen

  7. Alex

    10/13/2011 at 6:50 pm

    Apple drops the ball again!

  8. Bill_Burden2003

    11/09/2011 at 10:14 am

    Yesterday when I was upgrading to iCloud, there was mention of Contacts and Calendars no longer syncing once migrated to iCloud.  The main reason I subscribed to MobileMe was so I could count on automated Calendar and Contact updates whether I update my iPhone or MobileMe.  When I am at my desk, I update MobileMe.  When I am away, I update my iPhone.  I am getting the impression that once I migrate to iCloud this will no longer work.  Is this true?  Or is this all about Outlook?  I do not use Outlook at the moment for personal use.  I use Yahoo Email.

  9. Jahird

    12/22/2011 at 2:25 pm

    Not being able to sync icloud calendar with the default calendar in outlook makes the whole icloud thing totally useless – had I known this I would have bought an android phone instead of an iphone! Lesson learnt – follow your instincts – Apple always was non integrateable with the real world – they just proved it again!

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