Connect with us


AT&T Moto X (2013) Android 5.1.1 Lollipop Update Released



As of this morning the 1st Gen Moto X (2013) Android 5.1.1 Lollipop update is officially rolling out to owners on AT&T, and we’re expecting Verizon to be up next as well as other carriers and unlocked models. Yesterday we learned the AT&T Moto X was in the final update stages, but they didn’t take long because it’s available today.

Motorola was one of the first manufacturers to offer Android 5.0 Lollipop when they delivered it to the 2nd Gen Moto X from 2014, as well as Android 5.1 Lollipop, but those with the original Moto X 1st Gen from 2013 didn’t get the same treatment However, the last two weeks we’ve seen a lot of movement from Motorola, and the update is finally here and making progress with other carriers as well.

Read: Moto X 2015 Release: 5 Things to Know

Near the end of June Motorola told us the original Moto X Android 5.1 Lollipop update was nearing the final stages for two carriers in the United States, and just yesterday they confirmed AT&T was doing a final “soak test” to ensure everything was ready for the actual release.


As we said above, yesterday AT&T and Motorola confirmed they were in the final testing phase of the Moto X 2013 Android 5.1.1 Lollipop update, and that it would be here soon. That said, it looks like that soak test and final testing phase didn’t last long, because this morning AT&T announced the update is ready, live and available now, and will begin hitting handsets soon.

Oddly enough it appears that the final soak test to make sure the update is stable and ready for millions of owners is still going on, but both AT&T and Motorola have also opened the update to everyone that wants to manually pull the update, rather than wait for the over the air software update notification to arrive.

What this means is over the next week or so we can expect an over the air update and notifications to hit AT&T Moto X (1st Gen from 2013) devices and deliver the latest Android 5.1.1 Lollipop software full of new changes and fixes. However, if owners want it right now, they can simply check for updates on their device and get the software today.

Screen Shot 2015-07-08 at 9.49.15 AM

AT&T is instructing owners to head into settings > about phone > and tap check for updates while using a WiFi connection, and the Moto X Android 5.1.1 Lollipop update will be available. This takes the device from Android 5.0.1 to Android 5.1.1 Lollipop and delivers tons of bug fixes, new features, improved battery life, general stability and much more.

Read: Android 5.1 vs Android 5.0 Lollipop: What’s New

AT&T states this update will deliver all the changes in Android 5.1 as detailed in the link above, and much more. Some of the changes include software updates to Motorola Assist, Moto Migrate, NFC, Active Notification improvements, touchless control features, SmartBost audio updates, Moto Care, and finally “other planned fixes, updates, and enhancements.”

The update is a relatively small 152MB file but a WiFi connection is required, and users are recommended to have at least 50% battery life before starting the download, install, and reboot for the software upgrade.

It’s also worth noting that the Verizon Moto X Android 5.1.1 Lollipop update is also in the final approval and testing phase and could arrive by the end of the week, or early next week for millions of other users. Stay tuned, and let us know if you have any problems with the Moto X Android 5.1.1 Lollipop upgrade.



  1. Kylie

    07/08/2015 at 11:29 am

    So I just updated my first generation Moto X and after the update I went to send a text andnoticed that the update has somehow completely wiped my phone contacts. The only contacts I have are ones who also have a google email saved to their contact profile. I never set up my ATT online address book either. So I guess this may be why. However, at the same time this update never warned me of this occurrence nor articles talking about the new update did. I just don’t get why an update would erase all of my phone contacts. It didn’t erase my photos, notes, or videos so why these?

    • Brian O'Shaughnessy

      07/23/2015 at 11:05 am

      I have the 2013 Moto X (XT1058) I updated to Lollipop 5.1 and it deleted a majority of my contacts. This is a screw up on a pretty major scale. A phone update that deletes all your contacts, what a brilliant idea! Nice job everybody.

  2. test

    07/09/2015 at 11:40 am

    I am facing the same issue; no official link to confirm the error and it’s remedy

  3. Jess

    07/20/2015 at 4:42 pm

    I lost all of my contacts too. Really hoping for a fix asap!!

  4. Erin

    07/20/2015 at 11:39 pm

    Mine did the same thing. Talked to a Motorola guy for probably about an hour and a half and he ended up escalating me to level 2 tech help because all of his resources failed. Still no contacts at this point

  5. Will

    07/22/2015 at 2:53 pm

    Same issue of losing all my contacts. Luckily I had some text messages from some contacts that I could use to start adding to my contact list again but I’m still missing so many! Would really appreciate a solution to this.

  6. Kevin

    08/01/2015 at 6:09 am

    It delete my contacts too. And didnt let me sync them back from Gmail.

  7. verbalrender

    08/04/2015 at 4:54 am

    First of all to the writer: It is an UPGRADE to 5.1 not to 5.1.1 as wrongly reported for Moto X 1st Gen. Please see David Schuster’s twitter message pic in your own article above. I understand Android fragmentation is all over the place but you as a tech writer should verify facts before publishing an article. To my point: I am ten days into 5.1 upgrade and must say it is smooth going so far. Didn’t lose my data, the battery life seems slightly better than that on KitKat’s but now am eager to see if we get the small but important “5.1.1” UPDATE. That’ll be neat :-)

  8. Brett Lewis

    08/25/2015 at 5:03 pm

    Yup. The “up” date destroyed my phone. All kinds of bad behavior and unexpected freezes and shut downs…. But the straw that broke me was it Lost all contacts and simultaneously locked me out of any accounts where i could have recovered some of them. At&t wasted a week of time running me in circles and blaming Motorola. Motorola did the same, blaming at&t. Both companies representatives had, or pretend to have, no knowledge of this colossal Fail. Customer service denied it’s existence each time i called and i had to make them Google it. Then both companies , after saying they were “working on it” and all sorts of other placating runarounds simply stopped replying.
    The kid at the at&t store that set up and sold me the phone, this 400 dollar brick, along with all its false guarantees , perhaps said it best: “that’s why i have an iPhone on t mobile!”

    When i told att that apps like twitter still seem to have ability to access the missing contacts and could they help get them out or help me delete the lollipop update, The best advice at&t had was… “Try not to use the phone until another update is announced”
    It’s been a friggin’ month. I’m supposed to be without a working phone.. How long do they think a person will wait??

    Meanwhile Not even publicly acknowledging a problem that rendered my phone useless and no update from company at all? That says it all about how they plan to actually deal with this.

    I’ll be taking t mobiles next offer to buy out my contract.

    Goodbye Motorola. Goodbye at&t. Goodbye Android.

  9. wasiq sheikh

    09/22/2015 at 2:18 am

    My phone isnt update till now I want to update my motox gen 1 at&t kitkat 4.4 to lollipop 5.1

  10. Maulida Arbaningsih

    10/06/2015 at 12:54 am

    I update my moto x 5 times, but the update always error and my phone still kitkat till now. how to update my phone?

Leave a Reply

Your email address will not be published.

As an Amazon Associate I earn from qualifying purchases.