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Motorola Droid 2 Global Gingerbread Update Temporarily Suspended



The Gingerbread problems for Motorola and Verizon continue and this time it’s the Motorola Droid 2 Global’s update that’s in the spotlight. According to a Motorola forums manager, the update, which began rolling out earlier this week, has been temporarily suspended while engineers address an Exchange Encryption issue that popped up within the software.

Sadly, no timetable was given for when the update might start rolling out again but we think it’s safe to say that it will likely be a couple of days at the very least before the companies are comfortable rolling this out to the masses again.

Droid 2 Global

Here is Motorola’s full statement regarding the update:

We’ve looked into this Microsoft Exchange encryption issue with the recent software update, and we know what’s going on. The update has been temporarily suspended to allow us to address this. We anticipate the update to be available soon when it is ready, and it will take care of this. Sorry for the hassle, and thanks for reporting this.

Not good, not good at all.

We’ll let you know when the update comes back online. In the meantime, try not to go crazy.

Via: Droid-Life



  1. Lanijeremy52

    09/09/2011 at 1:21 pm

    What about us poor folk that already installed the update? My calendar runs my life and it hasn’t worked right since the update.

    • Reikoinaz

      09/13/2011 at 7:16 am

      I noticed with new update my phone ran hot and battery drained quicker.I really liked the new setup. I just got a replacement phone due to other issues and was not able to update. I know why now

  2. Rich

    09/16/2011 at 8:38 pm

    my phone re boots every hour my calender wont alert me

  3. Guest

    09/23/2011 at 6:12 pm

    Anyone know if there’s been any progress?

  4. Guest

    09/23/2011 at 6:12 pm

    Anyone know if there’s been any progress?

  5. Anonymous

    09/25/2011 at 5:21 am

    Motorola has really dropped the ball lately. The Droid 2 Global is a slow, buggy phone that has horrible battery life. The update is months overdue and now they pull it. I won’t buy another Motorola phone after dealing with this one.

    • Jsmith

      10/04/2011 at 3:00 pm

      II agree 100%. I’ve been through 4 Droid 2’s and finally demanded a Droid 2 Global. Now this one crashes when I have no CDMA signal like at work in my hospital. Even with wifi it will crash and reboot. My friend has been through 3 Droid 2’s and my other friend is on her 2nd. My other friend’s Droid 3 has Gps problems up the yin yang and a host of other issues. Its well know the Bionic is bug ridden as well. I was a total Motorola fanboy for years and they ruined me. I will NEVER EVER buy another Motorola unless its proven they suddenly learn how to design and program a deppendable device…

  6. Sarah Lash1993

    09/26/2011 at 9:05 pm

    This is bullshit !!! GIVE US THE FUCKING UPDATE ALREADY!!! I LOVE THIS PHONE AND REFUSE TO GET RID OF IT ! give us the fucking update ! I’m so fed up with verizon and motorola ! damn!

  7. Vaagen_10

    09/28/2011 at 3:55 am

    This is bullshit! give us the FUCKING UPDATE!!!!!!!!!!

  8. Rajesh Kumar

    09/30/2011 at 11:31 am

    Well, I was able to get the GB update after a long time early this month and was very happy.
    I was using a Fission custom rom which had better features and believe me was very stable. It had all the features that GB offers on other phones.

    Whereas the update provided on D2G is full of bugs, the display behaves unevenly, icons will disappear and would come after some time no matter what you do. Probably using huge system resources. While receiving the calls the speakerphone gets on and off automatically.

    I don’t find any changes in the launcher or in any other application’s functionality. Just few days back the Market got updated with new look that’s it. The dialer, the Keyboard remains the same, no choice to choose the 2G/3G data connection.
    What I believe that they have changed the version info only along with putting some real resource intensive bugs.

  9. Andrew_w_18

    10/06/2011 at 3:19 pm

    Might explain why my phone suddenly started bugging out on me. Lost all 3G permanently and then suddenly no one could hear me unless i was on speaker phone. kinda sucks cause I loved GB. but if its broke, fix it please.

  10. Anonymous

    10/08/2011 at 8:14 pm

    Okay, I like using Google for the email, contacts and calendar…is there an Android based phone that doesn’t suck? The Droid 2 Global w/ Android 2.2 keeps saying there is no SIM card inserted and its switching to CDMA mode, usually if I let the phone run out of batteries, which it is always low on. It even did it the first time I turned it on, have to restart 2-3 times to get it to clear and has also been freezing up and running slow. This is my second replacement. I am seriously considering an iphone.

  11. TJ

    11/24/2011 at 8:17 am

    My Droid II has had a number of serious problems since the software update. The worst issues require a re-boot to temporarily correct. Phone calls, incoming and outgoing, will sometimes connect, but with neither party able to hear each other. No solution works for that – except to re-boot the phone. In addition, I have text messaging and e-mail lock-ups when trying to type out either. Again, the only temporary solution is to re-boot the phone. Verizon has tried to assist, but all efforts have been fruitless. I’ve had two replacement phones with the same exact problems. Until the software update, I loved this Droid II Global. It was the best smartphone I’ve ever owned, and I’ve owned several since 2003.

  12. Jamie

    11/28/2011 at 6:31 am

    In response to your complaint TJ, I have had the exact same problem with sound incoming and outgoing.  It doesn’t even sound like the phone is connected when I call or answer.  And all I can do is turn my phone off and back on to fix it.  I was hoping to find an answer to fix it for good but sounds like I am out of luck…especially since I can’t upgrade/change my phone until Sept ’12 :(

    • Prootwadl

      12/16/2011 at 2:02 pm

      My wife has had this happen to her as well. She loved most aspects of her phone before the update, but now this is really souring her on both Android and Motorola.

  13. PissedOffCustomer

    12/20/2011 at 10:36 am

    3 months and they still haven’t fixed this crap.  Are they trying to drive people to go and get an IPhone.  I have a Droid X and it has all sorts or issues since I downloaded Gingerbread.

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