It seems that the storage woes of users who recently purchased the Samsung Galaxy S4 is starting to gain the attention of those who wouldn’t normally be clued into the latest tech issues of the day.
In a newly posted trailer for an episode of Watchdog, Journalists from the BBC are preparing to air a detailed look into some of the claims Samsung makes about the Galaxy S4’s memory, with host Anne Robinson noting that “[Samsung] claims its new Galaxy Phone has an extra-large memory –what did it forget to mention?”
While the program hasn’t aired yet, it’s most likely referring to the very-real, very problematic, storage space issue that’s become a sort of mini-controversy for the device.
At its lowest price point, the Galaxy S4 ships with 16 GB of storage, which is standard for most smartphones who aim for a price to consumers at around $199 with a two-year service agreement. What isn’t standard is the sheer amount of storage the software innovations like Air Gesture costs Galaxy S4 users.
Our own Galaxy S4 only had around 8GB of storage out of the box, meaning Samsung’s software enhancements and the operating system image take up half of the device’s storage –and that’s before a user has had a chance to take photos or recorded any high-definition videos using the device’s 13 megapixel camera.
This problem is exacerbated by the limited availability of the higher capacity versions of the Galaxy S4. Of the four largest wireless carriers in the United States, only AT&T offers the 32GB version of the device for a $249.99 -$50 more than the 16GB variant which costs $199.99. Users on every other carrier will have to settle for the 16GB version of the device and then purchase a MicroSD card to deal with the lack of storage space.
While we found the Samsung Galaxy S4’s new software features to be truly unique in our review, the fact remains that those with storage concerns will either need to look uninstall many of the software utilities included on the device, factor the cost of a microSD card into their buying decision or look elsewhere.
Microsoft came under fire for an issue similar to this with its Surface Pro tablet. Users who purchased the 64GB variant of the device were only left with 19GB of usable storage on the device.