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Samsung Galaxy S6 Edge Problems: 5 Things You Need to Know



The Samsung Galaxy S6 Edge is one of the best smartphones on the market, but it isn’t perfect. After almost a month of use we’ve discovered a collection of Galaxy S6 Edge problems that users need to know about and some potential fixes.

Samsung confirmed a serious memory bug for the Galaxy S6 Edge and the basic Galaxy S6 model, but that’s not the only problem that users are facing. We are taking a look at what owners and buyers need to know about the Galaxy S6 Edge problems a month after the release.

Read: 65+ Galaxy S6 Tips & Tricks

For the most part the Galaxy S6 Edge owners report a good experience with the device and in our Galaxy S6 Edge review we discovered just how impressive this new phone is and were surprised how much we liked the curved edges of this phone. The bulk of the Galaxy S6 Edge problems are related to battery life and to WiFi or Bluetooth issues.

Galaxy S6 Edge problems that buyers need to know about.

Galaxy S6 Edge problems that buyers need to know about.

As more users buy the Galaxy S6 Edge we wanted to take a closer look at the Galaxy S6 Edge problems impacting users. In this roundup we look at bugs, issues and problems and when possible will help you solve the issue.

Samsung Galaxy S6 Edge Problems

Any new smartphone release brings problems and issues as the device makes it into the hands of millions of users instead of the testing hands of Samsung and parter employees. We routinely see small and large issues occur during this phase and updates or bug fixes may be needed to solve the early Galaxy S6 Edge problems that some users run into.

In April and May we’ve heard complaints about some galaxy S6 Edge problems including battery life, which is important because there is no way to swap in a spare Galaxy S6 battery when the phone is dead. Although there are definitely some legitimate problems, we have not seen widespread issues outside of the one that Samsung confirmed in the last week.

While a common Galaxy S6 Edge complaint is battery life, there are other problems frustrating users. We’ve heard from Galaxy S6 Edge owners who are dealing with Galaxy S6 Edge Bluetooth problems in cars, problems rotating the Galaxy S6 Edge screen, signal problems, the Galaxy S6 Edge not turning on and others.

It is important to remember that although some of these problems come from vocal users, most of these do not appear to be widespread Galaxy S6 edge problems.

By calling attention to these problems other users can discuss the performance and issues and Samsung can get a better idea of the overall list of Galaxy S6 Edge problems that need fixed in an upcoming update.

Our Experiences

So far the Galaxy S6 Edge is great, but our Galaxy S6 lags slightly.

So far the Galaxy S6 Edge is great, but our Galaxy S6 lags slightly.

After using the Galaxy S6 Edge for a month I have yet to run into these annoying Galaxy S6 Edge problems. The Verizon Galaxy S6 Edge review unit that we used for our full Galaxy S6 edge review and out Galaxy S6 Edge tips and tricks, performs just as expected.

The Galaxy S6, without the edge screen, lags slightly compared to the Galaxy S6 Edge and I plan to wipe the phone and start over from scratch to see if that fixes the problem.

Read: Galaxy S6 Edge Settings to Change

One annoyance is that the AT&T Galaxy S6 Edge doesn’t include a personal hotspot shortcut and no hotspot widgets that we found work with this device yet. On the Verizon model you can turn the hotspot on and off from the Notification drawer.

The biggest problem I ran into was an occasional app crash, but after updating apps and weeks of use these are not as common as during the first week of using the phone.

Samsung Confirms Major Galaxy S6 Edge Problem

If you experience Galaxy S6 Edge lag after using the phone for a period of time, your phone may be victim of a Galaxy S6 and Galaxy S6 Edge memory problem. Last week Samsung confirmed on the Samsung Mobile UK Facebook page that there is a problem with the Galaxy S6 and S6 Edge memory management.

There is a confirmed Galaxy S6 and Galaxy S6 Edge problem with memory.

There is a confirmed Galaxy S6 and Galaxy S6 Edge problem with memory.

On some devices the Galaxy S6 or S6 Edge will not release the memory in a timely manner and this leads to poor performance. We experience lag on the Galaxy S6, but not on our Galaxy S6 Edge.

If you run into this problem, you can try closing all apps or rebooting the device. Samsung is rolling out micro updates to fix the problem. You can check for a software update.

Galaxy S6 Edge Android 5.1 Update

We are already seeing some movement on the next Android Lollipop update for the Galaxy S6 Edge. The Android 5.1.1 update delivers a collection of bug fixes, rather than new features, and one report suggests the T-Mobile Galaxy S6 Edge Android 5.1 update is already rolling out.

The Android 5.1 and Android 5.1.1 updates bring al;ready delivered a good number of bug fixes to other devices and on the Samsung Galaxy S6 Edge it will bring back Guest Mode so you can share your phone briefly with someone else.

How to Fix Galaxy S6 Edge Problems

Learn how to fix some Galaxy S6 Edge problems.

Learn how to fix some Galaxy S6 Edge problems.

You don’t need to wait for an update to fix every Galaxy S6 Edge problem. You can fix many of them on your own with the right steps and solutions.

You can use our guide to fix bad Galaxy S6 Edge battery life and be sure to check out our Galaxy S6 problems and fixes collection where you’ll discover solutions to many Galaxy S6 Edge problems. We have a Galaxy S6 Edge specific version coming soon, but for the basic issues, the solution is the same across the devices.

7 Best Galaxy S6 Edge Cases

Speck CandyShell Grip Galaxy S6 Edge Case

Speck CandyShell Grip Galaxy S6 Edge Case

If you want to protect the back of the Galaxy S6 Edge and still enjoy the curved edges you should look at the CandyShell Grip Galaxy S6 Edge case that uses rubber ridges on the back and sides to make the Edge easier to hold and protects it from drops.

The Speck CandyShell Grip for the Galaxy S6 Edge is $34.95 and on sale soon through Speck.



  1. Cynthiana

    05/14/2015 at 7:29 am

    No signal or service majority of the time. Horrible phone

  2. Emilly

    05/16/2015 at 1:13 am

    I bought samsung s6 edge last 3 weeks ago. I dont believe that s6 edge easy crack his front screen and me so disppointed with it. And i dont know where should i get the spare part of the front screen because in Brunei this phone just release 1 month ago

  3. ryan

    05/27/2015 at 5:37 pm

    I switched,from the iphone. Three weeks in and I’m disapointed. The edge looks cool but its very easy to ass dial and activate apps unintentionally. I cracked my screen pretty bad a couple days,ago and,now my phone is all jacked up. The processor also doesn’t recognize my touch instantlu. Sometimes there is a 3-4 second lag between when i touch the screen and the phone recognizibg. Don’tget the edge.

  4. Faustin

    06/17/2015 at 2:22 am

    4th weeks that I bought the S6 edge. I was enjoying until 6 days ago! I am not able to play video on youtube and facebook apps neither make call over the internet! So I have to restart the phone every 6 hours to fix the problem. I even tried a factory reset but, always the same problem!

  5. Nick

    06/28/2015 at 9:59 am

    5th week and it shut down..wont start!!

    • Alistair

      07/15/2015 at 10:58 pm

      Same problem. 3 weeks since I purchased it and it has shut down and wont restart

  6. JDL

    07/16/2015 at 11:58 pm

    Worst piece of crap ever, permanent! Bluetooth connection is shity, Wifi troubles all over the place and the interface of this is most unlogic and full of small little bugs..

    What a complete bunch of idiots!

  7. Linda Hoffart

    08/07/2015 at 3:26 pm

    This phone is junk don’t work right an they don’t care we r stuck with it till we pay it off I phone sounds good right now an I need to leave tmoble for not working with me either

  8. Linda Hoffart

    08/07/2015 at 3:27 pm

    Don’t buy it

  9. Fred w.

    08/14/2015 at 1:01 pm

    People can’t hear me through the mic. Why!?

  10. Abdo Ibrahim

    08/27/2015 at 2:15 pm

    I’m using it since 1 month, it’s all really cool except 2 problems i’m facing.
    1- i have to swipe more than one time when i answer a call unless i get lucky.
    2- when i record a video (even lowest resolution), after let’s say the third second, i get time lagging when i play it or out off sync audio, i tried once to reset to factory settings and it worked then like charm, but then the problem came again by time and when i use the camera for shots or video, although there’s a lot free space and nothing is running in the background.
    if anyone have a solution plz tell…thanks

  11. junjun

    01/04/2016 at 5:32 am

    anybody here had problems with the fingerprint sign in….mine just completely went out so i was locked out from my fon until i remembered my back up password, such a nuisance!!!! and the 3 shop wouldnt help cause apparently, its personal for you have to key in your personal password. but my point shouldnt come to it had the fingerprint didnt disappear…..but no, its not their case. And i’m, WHAT????

  12. Brian

    01/07/2016 at 1:55 pm

    I had mine 1 day and plugging in my RCA jack in car to hook up music, well the plug was snug and i wiggled it and the back glass cracked– a phone made of glass really anyway, cracks are not covered under warranty so I ma being told I am out of luck 1 day really

  13. Katie

    01/13/2016 at 8:31 am

    I like the phone for the most part. Sick of the battery life issues and problems with automatic updates. Turned that off but some apps you cannot turn that off. Why would FB messenger need to update almost every day?? Can’t turn off that auto update. But the most recent problem is the charging port on the phone came apart in pieces. Samsung said my warranty is now void because of it. All I did was unplug my phone from the charger and pieces came out of the phone! Real flimsy. So now I have to get a phone repair place to fix it. $60! like the phone isn’t expensive to start with. Until then to keep the charger in my phone at night (or during the day when my battery starts to drain) I have to tape it to the phone! How stupid is that? That should be a recall.

  14. John

    01/14/2016 at 8:36 am

    I see people in YouTube play GFX BenchMark app really smooth.. In their edges, i just don’t know why its so freaking lagged in my S6 Edge!

  15. Shaun Beckford

    06/15/2016 at 3:57 am

    thought I was alone after 87 days of purchase the samsung 6 edge shut down and wouldnt start 02 refused to fix relace or refund my £665 including case

  16. Victor Mwachibutu

    08/31/2016 at 6:30 pm

    A minor drop of s6edge left a shatterd glass behind the phone

  17. Joany sohayda

    05/24/2017 at 4:19 am

    3rd times a charm. The galaxy S6 edge plus is garbage. Ive had 3 of them and they all crapped out within 3 months after replacement. (Which I guess is kind of a good thing.) I’m going to T-mobile tomorrow and I’m gonna tell them I want a free upgrade and I’m done with the S6. Three strikes, its outta here! The first two were glitchy, and the third one froze up on me, and if they try to give me the same phone I’ll gladly tell them where to send it. Back to he’ll where it came from.

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