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T-Mobile iPhone 5s Shipments Arriving Early



Users who had to order Apple’s iPhone 5s online instead of picking up a device in store last Friday may have gotten a welcome surprise in their inbox over the weekend: an email from the carrier informing them that their iPhone 5s shipped.

GottaBeMobile received such a notification late Friday evening, with an updated expected delivery date of tomorrow, Tuesday, September 24th. While orders shipping the day they’re paid for isn’t necessarily new to the online retail world, they do fly in the face of the T-Mobile iPhone 5s and iPhone 5c shortages that many users ran into after standing in line at the carrier’s retail locations.

At that time, store representatives informed many would-be T-Mobile iPhone 5s and iPhone 5c buyers that they’d have to order the device online because stock was limited and some smaller markets simply hadn’t been sent any devices to sell. It seems that problem was fixed later on that day, when users in those same markets started reporting that they had now been informed that those same stores had devices in stock.


By then, many had already ordered the devices online, fearing that if they waited, they’d get no device at all. On Friday, anyone who ordered an iPhone 5s received a tracking number and an expected arrival date of September 30th.

Users who ordered an iPhone 5s should definitely check their tracking information to see if they are getting their devices earlier than originally planned.

News of earlier than expected iPhone 5s arrivals comes on the heels of renewed iPhone 5s stock at local Apple Stores. According to the company’s online product pickup tool, users can now reserve iPhone 5s in store for pick up, indicating that iPhone availability is starting to stabilize in some markets.

Read: Buy the iPhone 5s Online, Pick Up in a Local Apple Store Immediately

That’s not true of all iPhone 5s configurations, however. The gold iPhone 5s remains out of stock in most stores in San Francisco, Ohio and New York City, regardless of on-board storage capacity. Users planning to pick up an iPhone 5s in store, should use the availability tool to monitor stock and reserve the device they are interested in before heading to the nearest Apple Store.



  1. [email protected]

    09/23/2013 at 12:13 pm

    Ordered a 5s silver on Friday from my local tmobile store.. still on backorder. guess i’m not one of the lucky ones. =[

  2. ivynoreen

    09/23/2013 at 1:05 pm

    me too .. my order still on backorder .’ :(

  3. ayesha mir

    09/23/2013 at 1:24 pm

    i literally ordered at 8:00am in the store on Friday….how is it possible to not get it this week?

  4. Dan

    09/23/2013 at 8:44 pm

    Ordered from Apple Store app Friday morning and mine is due to arrive TOMORROW!! AWESOME!!

  5. jj

    09/24/2013 at 1:30 am

    ordered online on thursday night, just received it on monday :)


      09/24/2013 at 4:04 pm

      wait how many gigs was your phone!?

  6. Claudia

    09/24/2013 at 5:34 am

    Mine still is in backorder =(

  7. Petri Nauha

    09/24/2013 at 9:35 am

    Ordered two 5s’s at 10:30 AM at the local T-Mobile store in Los Angeles. Still on back order with absolutely no info. No fun being kept in the dark like this!

    • John Shermenti

      09/24/2013 at 12:26 pm

      I ordered around the same time, Pittsburgh PA area. I called today to try to get more info but they couldn’t give me anything. They have no idea when they will be shipping them. I even paid the extra $25 for the overnight shipping. Uggh! I’m going crazy waiting! #FirstWorldProblems

      • Petri Nauha

        09/25/2013 at 10:02 pm

        Thanks for the commiseration. I’d get a refund on that overnight fee if I were you… Still no info here either.


      09/24/2013 at 4:05 pm

      Yeah its annoying!!! they told me two weeks but im not even sure about that its frustrating

  8. Jo Jo

    09/24/2013 at 1:25 pm

    I ordered on T-mobile’s site at 3:20 AM Thursday night. Gold 5s…Still BAckordered.

  9. Rebekah

    09/25/2013 at 10:01 am

    I ordered the silver 16 gb on Friday (the morning they came out) and it is still backordered indefinetely with no info. No one at T-Mobile well tell me a thing.

  10. Kirk S

    09/25/2013 at 11:53 am

    Space Grey 32gig and it shipped right away. Tracking shows it will be here Friday. To bad I live on the other side of the USA. I would have paid for overnight.

    I’m sure this is because Space Grey seams to be the least popular.

  11. John Shermenti

    09/26/2013 at 10:52 am

    Talked to T Mobile today and they said it’ll ship about 2 weeks after the date I ordered it (Friday the 20th) I ordered the silver 16gb.

    This is beyond frustrating!

  12. Jay

    09/29/2013 at 2:54 pm

    Ordered my wife’s online on 9/20 at about 4AM, so before the stores even opened. Hers is a 64GB Gold configuration. Was showing backordred. Last night T-Mobile finally charged our credit card, so we expected them to be shipping it. Then we got a text saying that our order was cancelled. Call T-Mobile and they have no idea what the heck is going on. All I know is that we lost our spot at the front of the line.

    We’ll see if they come through th9is week, but if not, we have an excuse to change carriers. If I want poor customer service, hell, I can go anywhere :)

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