Tablet PC Tech Support Report Card
Barry Doyle at TabletPCReviewSpot.com took a look at Laptop Magazine’s recent grading of tech support from various OEMs, and did a little compiling himself. He’s culled info from Laptop Magazine’s report and focused on Tablet PC OEMs. Laptop Magazine didn’t look at Motion at all, which is why they aren’t in Barry’s list of six Tablet OEMs. In any regard, the results look at Web based support and phone support and a combined overall grade. Remember the results are not just related to Tablet PCs. I have to say, anecdotally, that from what I hear from users and read in forums, the grades line up about right.
Here’s the link to Barry’s article and here’s the link to Laptop Magazines’ Tech Support Showdown.