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The Pink HD7 Camera Problem



Early in the HTC HD2’s career, it was plagued with a camera problem. The images had a pink tint to them. This was before the HD2 even came to the US on T-Mobile. I posted a sample of my HD2 with this issue over on my old site and HTC patched this issue within 2 weeks. Now we are seeing this same issue with the HTC HD7 that is releasing Monday.

The image on the left is default, without any software enhancement. The one of the right has the “candle light” setting turned on.

Here are a couple videos I shot with the HD7. One is shot in default VGA (640×480) and the other is in HD mode.

I decided to check into based on a conversation I had with Matt Miller last night. I had commented on Twitter to a photo that Kevin Tofel had taken, but my comment was on the overall quality of the photo. I had not noticed the pink hues. Matt also replied to Kevin and said he was seeing it too. When I spoke with Matt last night he asked me if I was seeing them too. I hadn’t taken any photos at that point, but I said that I would check and sure enough. Pink. I have no doubt that HTC will patch this pretty quick.



  1. Xavier Lanier

    11/07/2010 at 6:59 am

    There’s nothing wrong with the hardware since you can take a decent looking photo with the ‘candlelight’ mode switched on. This is just yet another example of a cameraphone/point and shoot camera sucking at automatic white balance. It’s simply selecting the wrong color temperature, or the engineers at HTC set its default incorrectly. The second video has a yellow tinge, which means the camera’s not adjusted for the tungsten light in your office.

    • Chris Leckness

      11/07/2010 at 8:02 am

      I agree, the same thing happened with the HD2 and was patched to fix quickly. In point and shoot mode, it shouldn’t have that pink there at all.

  2. Willem Evenhuis

    11/07/2010 at 8:54 pm

    I have an HD2. The pink hue issue is all too familiar. There was a patch, but it only worked on a specific ROM.
    Before the patch I noticed a pink reflection glare from the lens/sensor to the glass plate.
    When you look carefully at both photos that Chris made you can still see a pink ring in the middle of the photo on the “candlelight photo”. I think the patch is some kind of software tweak of the jpg. I think it still is a hardware issue. The HD7 specs are almost identical to the HD2’s. Seeing that the issue of the pink hue is still there in the new phone, I can only conclude, unsurprisingly, that the HD7 is an outer shell tweak of the HD2. Very disappointing!

  3. George Patrick Collins

    11/08/2010 at 12:11 am

    i played with one yesterday at tmobile it was there stores demo phone for everyone to play with that they got after taking a class on the new windows phone os and it did not have this problem in the least it shot great pictures and the video was great i dont know if these people have like an old like test version of the phone or what but it worked wonderfully when i played with it cant WAIT TO GET IT TOMORROW WEEEEE!!!!!!!!!

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