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Verizon Smart Rewards Program Launches, But There’s a Catch



Back in February Verizon Wireless announced a new program called “Smart Rewards” that gives loyal Verizon customers points which can be redeemed for cash, discounts on hotels, and various other things similar to credit card reward programs. After initially launching in a few select markets, Verizon Smart Rewards is officially launching nationwide on July 24th.

While T-Mobile is busy getting rid of contracts completely for its users, Verizon is still gripping to those 2-year contract customers by offering this new program. With Smart Rewards, Verizon subscribers can opt-in and then earn points by doing simple tasks like paying their bill online, or switching to paperless billing.

Read: Google Opinion Rewards Pays You For Your Thoughts

Points are earned based on how much money you spend, how often you sign into your online account, or even for things like using the Verizon Trade-In program to switch that aging Galaxy SIII in for the new Samsung Galaxy S5 or LG G3. In return these points can be redeemed for cash and other things we’ll mention below, but there’s a catch. You’ll want to read the fine print folks.

Verizon HTC One branding is minimal.

Users that choose to enroll in the new Verizon Smart Rewards program will earn points that can be redeemed for cash or discounts from tons of partners. Points can be used for auctions, sweepstakes entry tickets, giveaways, and even discounts on items up to 40% off from over 200 “well-known brands” and over 26,000 select hotels around the United States. There’s even special promotions where those with enough points can enter for a chance to win NFL Football tickets and more.

It all sounds pretty nice right? You’re not doing any extra work. Simply signing into your online My Verizon account, paying your bill on time, or using other valuable Verizon services. That being said, most of these points can’t be used or redeemed unless you also opt into what’s called Verizon Selects.

Here’s where you’ll want to pay attention. Essentially to enjoy all the awesome benefits of the Verizon Smart Rewards program you’ll need to be a Verizon Selects member. But once you sign up for that you agree to some terms that aren’t very exciting. Basically you’ll give Verizon access to track and monitor anything and everything you do on your smartphone. Here’s some of the fine print that states what happens once you’re a Selects user.

To provide you ads and content from Verizon and others that may be more relevant to you, we would like to use information about your use of Verizon products and services (like your devices and equipment, the features and apps you use, the websites you visit, and your location), interests (like shopping preferences), demographics (like age range), and information about the quantity, type, destination, location, and amount of use of your Verizon voice services (known as CPNI).

Basically Verizon will be able to gather what device you use, apps you install, websites you frequent and even your location. Pretty invasive if I don’t say so myself. Privacy is more and more of a concern these days, and Verizon Selects throws all that privacy away and allows Verizon to collect nearly any data from your device they’d like. This is then used to send you targeted commercials and advertisements via email, text, or even phone calls.

There is a little silver lining though. You don’t have to sign up for Verizon Smart Rewards, but if you do, you can enjoy it without agreeing to the data-collecting “Verizon Selects” option. That being said, you won’t earn nearly as much points, nor will you get a point for every dollar spent unless you’re a Selects subscriber. Basically meaning the Verizon Smart Reward program is pretty much useless without Selects.


If users want to trade in their browsing habits and share every location they visit with Verizon in exchange for discounts or coupons, you can do so by signing up for the new Verizon Rewards Program online starting on July 24th. It’s not required and is an opt-in program, but you’ve been warned.

That all aside, the program could be useful and users can enjoy plenty of benefits from the points, as long as you’re willing to give up some privacy in return.



  1. Brian

    08/18/2014 at 6:17 pm

    How do you un register???????? oh btw “discounts” are carp and not worth anything. I would have to spend thousands to use all my points. I think it’s time to find a new cell phone provider!!

    • Chris

      02/18/2016 at 4:30 pm

      You can only cancel or opt out by contacting Verizon support. The lack of transparency on this program and how to cancel or opt out is shady. Contact the FCC and file a complaint explaining the process is burdensome for the user and is not clearly outlined on how to opt out, as is required by the FCC.

  2. Amber

    08/22/2014 at 6:02 am

    Can we use any of these points to pay our bill??? I really don’t have money to spend on discounted products, so I won’t be using my points there. I need something tangible that actually SAVES me money…like cashing in points towards the balance on my bill!!

    • Jennifer

      09/23/2014 at 8:32 am

      The only way you can use your point towards your bill is to somehow by the grace of God win an auction for Verizon gift cards and they have to be money only gift cards. If it says accessories, that’s all you can use it for. I think this is BS. It’s impossible to win one of the auctions!

  3. Emily

    09/05/2014 at 3:46 pm

    This “great rewards” program is ridiculous!!! I signed up, and let’s just say…nice try Verizon, but I’m not elated. Expect to save $5 here or there if you are already pkanning on spending money at a website or restaurant, but otherwise, I’d leave it. I get better discounts using free coupons I get in the mail. It looks like a great way for Verizon to make even more money “advertising” for other businesses.

  4. Jake

    09/22/2014 at 10:22 pm

    To be honest Verizon’s new reward program is totally useless. You have to spend so much money just to save a small percentage on gift cards or misc items. Also you can bid and auction on certain items but you’re going to spend all you points on one item. Waste of my time and privacy for this program. DO NOT SIGN UP!!!

  5. kelly

    01/26/2015 at 4:58 pm

    You can have my points I can never use them basically u lied

  6. Blue

    10/07/2015 at 5:33 am

    It’s really ashamed that Verizon takes these monetary approaches from us, the best customers ever. WOW!

  7. Lisa

    12/10/2015 at 4:59 pm

    I’ve only gotten a few items like dumb magazines for free, and 1 gift card for $10. Have lots of points but not really worth it. Kinda disappointed, should be able to use maybe to buy gb.

    • Chris

      02/18/2016 at 4:32 pm

      And in the meantime Verizon is data mining everything you do and selling that data to companies and is making millions off your personal habits.

  8. Carolyn

    03/02/2016 at 4:16 pm

    as a company that these coupons are for let me tell you this is FRAUD!!! I DID NOT AUTHORIZE THIS COUPON

  9. Ali

    04/11/2016 at 2:53 pm

    Hi, I’d thought you might find this youtube video interesting regarding the Verizon rewards program. I agree the program is quite ridiculous but this lady has a worthwhile suggestion to donate a decade’s worth of points to a children’s hospital like St. Judes.

  10. Schlyn LaVigne

    08/03/2016 at 4:43 pm

    I purchased a pair of “Oakley” sunglasses with my points and paid the 80.00 additional after my points and they are junk!! I am so upset that I paid $80.00 for these and they suck! I don’t believe these are real Oakley’s! If they are going to take our points and make us spend additional money they should at least make the product real!

  11. frank stevy

    08/11/2016 at 11:35 am

    What a scam is right ! I have been with verzion for 12 years and have barely enough point to bid on a $25 gift card , that’s right $25.00 and I spend @ $1000.00 a year ! My wife and daughter have already switched to ‘ FreedomPhone ‘ with no problems ( 10 months ) . You must buy the phone from $99 to $299 and monthly bill is @ $17 per really . Not to good to be true , it is true with no contract . Technology is ridding US of Greedy bastard companies .

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