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Nexus 7 Owners Report Touchscreen Issues (Video)



With any big product launch there’s at least a few units that have some significant problems, and the Nexus 7 is no different. Some users are experiencing issues with the touchscreen on their new tablets, especially after playing games.

According to, some Nexus 7 units have issues where at times a portion of the touchscreen won’t wonk, or only work sporadically. The issue is most common after the user plays a game or any other processor-intensive task. After a few minutes a portion of the touchscreen becomes unresponsive and won’t register the user’s finger for more than a second if at all.

In the video, writer Ryan Whitman shows about half of the screen on his Nexus 7 after playing a few minutes of Puddle. The section is on top when held in landscape, and on the right when held in portrait mode. Because the same section is always affected, it sounds like more of a hardware issue than a software issue to us.

Whitman speculates that heat from the processor can contribute to the issue, but we don’t know for certain.

The issue resolves itself after the user turns the screen off an on again. It’s nice that it doesn’t require a full restart, but it makes us wonder exactly what the problem is. If heat does cause the issue, turning the screen off for a second shouldn’t fix it, and yet it seems to.

This doesn’t look like a common issue, nobody on the GottaBeMobile team has reported the issue yet, but there are other reports on the web of an unresponsive screen in the tablet. With any luck the next shipment of tablets won’t have this issue.



  1. Ramhawk123

    07/20/2012 at 8:57 pm

    “Resolved After Turning Screen On And Off”.
    Funny, because part of my touchscreen on the tablet is dead…

    • ammnel

      10/03/2012 at 6:37 am

      Mine aswell. This is the most useless article I’ve read. You gotta do some research aswell as writing you fat fuckface.

      • hgvbhhn

        06/22/2013 at 9:51 pm

        Grow up

  2. jose

    07/22/2012 at 9:04 pm

    I also have the same problem with my nexus 7 tab that i preorderd from gamestop

    • Nick

      07/30/2012 at 8:02 pm

      Does it still happen if you have your headphones plugged in? I made a video of my issue and also of it working when the headphones are plugged in. Perhaps it’s some kind of grounding issue?

  3. mike

    07/28/2012 at 3:22 pm

    I have the same problem with an 8 gigabyte from staples.after being gone for awhile, the screen will not register tOuches well at all.

  4. james greer

    08/09/2012 at 3:38 pm

    my nexus when every time im not touching the screen it will just act like there is a finger on it and it wont stop and I’ve tried reseting and everything and its not working.

  5. Steve

    09/04/2012 at 2:52 pm

    Mine seems like the screen loses contact with my finger while swiping Web pages. Also on-screen game controls randomly lose contact with my fingers.

  6. Machevans

    10/01/2012 at 5:51 am

    This issue has a video on it, as long as you don’t have your finger on the device when you come out of sleep its fine. The issue takes place when you have your finger on the Nexus 7 screen before coming out of sleep. Returning them will not fix this, its a software bug that needs to be addressed. Dont believe me try it for yourself.

    This is the issue that is proven to be the problem. Some of you people crack me up. Its a bug in the software. Stop returning your device just keep your finger off the screen when turning it on and coming out of sleep mode until they fix it. If its to much for you to do then then return the device. Otherwise stop the madness.

    • hgvbhhn

      06/22/2013 at 9:52 pm

      Wrong. It is a grounding issue fixed by plugging in the tablet. Proven. Stop being so rude.

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