Connect with us


Walmart Black Friday One Hour Guarantee Extended



The Walmart Black Friday One Hour Guarantee is now extended until Wednesday, allowing shoppers who experienced errors registering their Access Code on the website this weekend more time to get through.

The Walmart Black Friday 2013 ad included 21 items that the retailer promised would be in stock. If the item sold out, Walmart sold an access code to claim the item online and get it delivered to a local Walmart by Christmas.

This includes a 60-inch HDTV and the iPad mini deal which included a $100 gift card — leaving many shoppers frustrated — but the retailer is making good on the promise with a longer deadline.

The Walmart Black Friday One hour guarantee deadline is extended.

The Walmart Black Friday One hour guarantee deadline is extended.

Soon after the Walmart Black Friday event ended users complained on Twitter that they could not register for the item online. We reached out to Walmart and the retailer announced this afternoon that it is extending the one hour guarantee to help shoppers out.

In a statement emailed to Gotta Be Mobile, Danit Marquardt, a Walmart spokesperson shared the details,

“We apologize to our customers who have experienced difficulties in redeeming their 1-Hour Guarantee purchases on our website. We have addressed the issues and have extended the online registration period for the 1-Hour Guarantee until 11:59 p.m. Central time on Wednesday, Dec. 4.”

This is a very good move for shoppers who need additional time to register their access code, and it should still mean delivery by Christmas, as was originally guaranteed in the Black Friday ad.

Shoppers will still need to go to the guarantee website and complete the registration to complete the process and sign up for an in store delivery. If you are registering the Walmart Black Friday iPad mini deal, the following details are important to make sure you get the gift card,

“After you place your iPad order, you will receive several emails. Emails coming from “” ([email protected]) will show status on the order processing for your iPad. Email coming from [email protected] will contain your electronic gift card and will be sent shortly after your iPad has shipped. Please be sure to check your spam folders to make sure you don’t miss these emails!”

The electronic gift card can be used in stores. Shoppers should still try to register as soon as possible to make sure they have adequate time to troubleshoot any issues. Those with any other issues can contact Walmart directly at 1-877-745-0190.



  1. Marlene O'Donnell

    12/01/2013 at 6:45 pm

    I will never do this again, I have been trying for two hours to register my 32 TV

  2. concetta lockard

    12/01/2013 at 8:23 pm

    Bden trying going on 4 days.

    • Barb Faber

      12/08/2013 at 7:34 pm

      What the heck. I want my tv. I can’t even register.was this one hour guarantee just a scam to get you to their store? I found myself waiting in line and then told I didn’t have a wristband so it was to late. And this was the only tv I figured I would be getting.

  3. Sharon Jones

    12/02/2013 at 8:38 am

    What is going on with this site! Walmart can extend the time but if you still can’t get on what do you do now? This is CRAZY!

  4. Beverley Thompson

    12/02/2013 at 9:23 am

    why dose the box’s differ from the numbers on the recite differ I have been trying every number I can find only to be told wrong code???
    this has been going on si
    nce Friday

  5. barbara caley

    12/02/2013 at 9:40 am

    I can’t even enter the numbers off the receipt, how the heck does this work????? I had already paid by credit card, and it would really upset me if I was unable to register both of the 32in tvs I had bought by the new deadline. What happens if that occurs?????

  6. Bill Haselhorst

    12/02/2013 at 12:29 pm

    I cannot enter numbers off the receipt , What the heck is wrong?

  7. Beverly Nelson

    12/02/2013 at 12:50 pm

    I have tried repeatedly. I am unable to enter the access code after many attempts. I have already paid for it by credit card. I do not want a gift card in exchange. I want the 32-inch TV I was promised. I am extremely disappointed.

  8. cindy

    12/02/2013 at 3:48 pm

    I cant get to the site. I got a screen saying ERROR CODE and ‘this site has been moved’…well where the heck did it move to !?? Yep I’m REAL UNHAPPY.

    • B

      12/13/2013 at 12:36 pm

      Could u believe this….?.I too am very dissatisfied, tried to do the same….told site was taken down…..what the hell is this>>>>>>some kinda Black Friday Sale this was….
      I want the 32-inch TV I was promised. I am extremely disappointed.

  9. Randee

    12/02/2013 at 7:40 pm

    It won’t let me enter the access code either!!
    Are we going to get an e-mail notice when this is really fixed??

  10. Acenita

    12/02/2013 at 7:44 pm

    I can’t enter any codes. This site doesn’t have a keyboard to type in the info…… What do I do ?

  11. Ella Redman

    12/03/2013 at 6:32 am

    I couldn’t enter any codes either. Go to and at the top of the computer screen on the top left states in red 1 hr guarantee redemption EXTENDED to 12/04-11:59. click on it and it will bring you to the screen to be able to put in code. set up an email account first with walmart or you can do it in the middle of the process. it will let you add codes there. you will need your receipt with the access code on it. it does have it on there. and you will need to have the gift card available. rub off card number and code with a coin gently. you will need this to place your order. hopes this helps some one! Thanks!

  12. Cathy Mienheartt

    12/03/2013 at 10:12 am


  13. carolyn andrews

    12/03/2013 at 11:57 am

    I am not able to get to the website and tomorrow is the dead line and only get a recording on the help line.

  14. Christina

    12/03/2013 at 12:22 pm

    I can’t register until last Sunday morning. The original 32′ TV was out and they select an alternative TV for me that I don’t like. If they know the demand of TV are higher than supply, why did they still give away so many 1 hour card?

  15. danilo ramirez

    12/03/2013 at 5:02 pm

    i can’t not register to your website what is happened to our tv that we already been paid

    • Lucha Crap

      12/04/2013 at 5:55 pm

      Hey danilo, why don’t you get back across the border, study English, return LEGALLY and then we will tell you where your television is. Or you can just simply give us back OUR money…

      • mental health counselor

        12/04/2013 at 8:12 pm

        Lucha Crap, your comments were grossly inappropriate & irrelevant. But, I guess your signage alerts social media to the level of incompetency & diminished aptitude with which you are performing.

  16. Erica King

    12/03/2013 at 6:15 pm

    I have tried numerous times to get on website to register and receive my 32 inch TV… I even went back up to walmart on yesterday and got a new redemption card and STILL CANT REGISTER on the WEBSITE!!! I am going back to walmart tomorrow December 4th and get my $$ back. I will never shop black Friday at walmart again!


      12/04/2013 at 6:02 am


  17. Roberta Scott

    12/03/2013 at 6:58 pm

    This is not working, yet again!!!!!!! Wal-Mart should still honor what was promised… I want my TV not my money.

  18. Finally

    12/04/2013 at 8:11 am

    Tried for 6 hours last night and did not work. See Ella Redman’s post above from 12/3/13. Worked in minutes. Thank you Ella.

  19. Sherry womack

    12/05/2013 at 7:04 am

    I have been trying for days now and still can’t get my mini iPad… It says I need mt gift card and the Jennings la store did not give them out!! They said they will ship them to us!!!! Really would like my stuff!!!!

  20. Renzhong Qin

    12/05/2013 at 10:46 am

    I tried and can’t get my ipad mini either. Now I was told it’s expired. It’s non-sense that I have been waiting in line for hours and purchased in the walmart store and then it’s expired due to having issue to register online.
    Why should we registe online anyway, should walmart store just order when we purchase during thanksgiving day?

  21. DMorin39

    12/05/2013 at 7:50 pm

    So what happens if you didn’t get a chance to enter your code? Do we get a refund?

    • Cindy

      12/06/2013 at 6:20 pm

      Quite frankly what walmart did was against the law….false advertisement. While I didn’t purchase from them a friend did. Definitely will never shop there for Christmas again. Spread the word. I am sure there is a way to make them be held responsible for their illegal actions.

  22. Cindy

    12/06/2013 at 6:25 pm

    I would add your comments to their Facebook page

  23. Evelia fraga

    12/18/2013 at 10:40 am

    El numero de telefono que dan no responde nadie den otro numero para poder hablar y hacer el pedido de la mercancia que compre

  24. Evelia fraga

    12/18/2013 at 10:43 am

    Que increible que esta cadena comercial internacional me este creando tanta molestia para hacer un simple pedido, tal vez seria mejor si con nuestro recibo ellos pudieran hacer el pedido desde la tienda por favor regresenme la informacion via correo elrctronico gracias.

  25. Nancy

    12/22/2013 at 3:02 pm

    I am still trying to register. What is going on with this site? What do you do now? Had this as a Christmas gift…………….

  26. Jan Lane

    12/24/2013 at 10:51 pm

    Went to go pick up my 32 in tv today, but they have no record of me purchasing one. I have a 1 hr guarantee card with pin and registered it and even bought the 2 yr extended warranty. it said they would send me the receipt email and ask me were to pick it up and I told them. I was gone from town a week and went to day to pick up the tv and they dont have me anywhere. I never got the email. So what now. They shouldn’t give out these things a card guarantee. it don’t work just let us bring our receipt they know how many tv’s were sold they took our money at that store. This was a big blunder… first and last Black friday.. I’d call it a Black eye…

  27. ricardo flores

    01/03/2014 at 10:02 am

    ya es enero 3 y todavia estoy esperando mi 32 inch tv y mi tablet ..sera para las siguente navidad ? PERO NO PIERDO LA ESPERANSA siguire esperando hasta que se les hinchen .y me las manden ,,no sera esto illegal ??no hay nadie que responda ? despues que estuve esperando 3 HORAS EN LINEA no es justo yo creo

Leave a Reply

Your email address will not be published.

As an Amazon Associate I earn from qualifying purchases.