Here’s the deal: you are at party doing the normal chit-chat, when the topic starts to change to what people do for a living, etc. You hear someone mention that they are starting a new business that will put them on the road a lot more and they need help sorting a bunch of stuff out. They will be buying a new notebook, new phone, new software, etc. They have no idea how how this email syncing stuff works, where will he host his email, where to even begin on the quest to buy a notebook (Mac or PC, and which brand / model?), should they get a Blackberry or an iPhone, what about getting online while on the road, backups, etc. This person is not tech savy at all, and generally will not have access to a “Tech Support Department”
What advice would would you give them?