What to Do If Your iPhone Gets Stolen

If your iPhone was stolen from you, here’s what you need to do in order to keep your information safe and maybe get your device back.

Millions of phones get lost or stolen constantly, and usually there’s not much you can do about it other than to try and go back and find it. If it’s stolen, you’re kind of out of luck, unless you can find a way to somehow locate it and get it back from the perpetrator. Luckily, phone manufacturers are adding ways for owners to track and manage their phones if they ever do get lost or stolen, giving users a fighting chance at least.

There are a handful of things that you’ll need to keep in mind and make sure that you do whenever your iPhone does end up stolen. Many users simply resort to tracking their stolen device using Find My iPhone, but don’t spend too much time trying to track down the device and the criminal, as there are other tasks that you need to do if you’re iPhone gets stolen.

Here’s a list of tasks that you should do (in no particular order) when you discover that your iPhone has been stolen.

Track It With Find My iPhone

Find My iPhone is a service that comes free with every iOS device and Mac computer, and it allows you to track your iPhone, whether it was lost or stolen. Of course, it only works when the phone is on and it has a signal, so if your phone gets stolen and the thief was smart enough to turn off the phone or put it in Airplane Mode, Find My iPhone won’t work, but it’ll at least give you a fighting chance. Here’s how to use it.

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Head to iCloud.com and log in using your Apple ID information. You’ll be greeted with a handful of apps arranged similarly to how your iPhone home screen looks like. Click on the Find My iPhone icon and you’ll be taken to a full-screen map with dots representing where your various Apple devices are located (including Mac computers, if you have any).

You can click on Devices at the top to view all of your Apple devices, and when you select your stolen one, you’ll have the same three options as the Find My iPhone app: Play Sounds, Lost Mode and Erase iPhone.

Personally, using Find My iPhone would be the first thing I do, but again, don’t spend a lot of time fiddling around with it. Instead, quickly log on and see if you can track your iPhone, if you know it’s location, close out of Find My iPhone and move on to the next step.

Call the Police & File a Report

Be sure to call the police and not only file a report, but also tell them that you know the location of the stolen device if you know where it is from Find My iPhone. If that’s the case, they’ll usually send an officer out to help retrieve the stolen iPhone and catch the perp. Under no circumstances should you pursue the perp on your own, as you have no idea what they’re capable of. Let the police handle it.

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Otherwise, there is very little that the police can do, but filing a report can help when dealing with Apple, your carrier, or insurance company.

Remotely Erase Your Stolen iPhone

At this point, if you can’t locate your stolen iPhone and the police can’t help you find it, you’re probably at the point where you’ll never see it again, which is why it would be a good time to remotely wipe your stolen iPhone if you can using iCloud and Find My iPhone.

iPhone-6

Like before when you logged into iCloud.com to try and locate your stolen iPhone, there is an option to remotely wipe your device, called Erase iPhone. Clicking that will remote wipe your device so that the thief can’t access any personal information. This is ideal if you have sensitive information on your iPhone.

However, keep in mind that erasing your stolen iPhone will prevent you from using Find My iPhone to locate the device in the future. At this point, it’s officially time to say, “bye bye.”

Call Your Carrier

After you remote-wiped your iPhone, be sure to call your mobile carrier to cancel service on the iPhone, that way if the thief can access your device, you won’t rack up any charges for text messages and calls made by the thief, and will instead shut down service and prevent him from making calls and sending text messages.

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Plus, if you have a police report that you can show the carrier, they’ll be more likely to work with you and take action quicker than they would normally. You usually have to prove it was stolen anyway in order for the carrier to take action, and the police report you filed will do the trick.

17 Comments

  1. Larry

    02/12/2015 at 9:10 am

    This site G2BM is so stupid now why post topics that most people know?? Go to gsmarena.com for real helpful topics

    Reply

  2. Tapple

    07/09/2015 at 7:20 am

    An iPhone six got stolen in Vietnam and Find My IPhone hasn’t been too much help. The stolen phone wasn’t connected to the internet, and was turned off when stolen so the passcode wasn’t unlocked. We haven’t been able to track it down. We’ve erased it from Find My IPhone to make sure the thief didn’t use the information and money. Is there anything else me or/and my family should do to get it back?

    Reply

  3. love dhawan

    08/02/2015 at 1:10 am

    Really a good job. this will shows your great hardwork man :) Also check this alternate way -How To Find Lost iPhone – http://www.besthackingtricks.com/how-to-find-lost-iphone/

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    08/30/2015 at 11:24 pm

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  5. herbert

    11/27/2015 at 2:09 pm

    hi. . my iphone 6s Plus has stolen . . . but i dont have a FIND MY IPHONE app . . . is it possible to find my iphone and get it back to me??? please help me . . .

    Reply

  6. Dawn

    02/14/2016 at 4:01 pm

    Good bye iPhone. Hello 200 to get back with the luck you have ins.

    Reply

  7. Mark

    02/25/2016 at 10:59 am

    First off all u all stupid find my phone? I am really first off it only works on iphones it does not work with androids, So now wth am I suppose to do my #_:;*%\$ iphone is gone so yeah that is helpful! NOT!!!! How am I suppose to find it if I can’t run the website off my tablet???? Huh this is BS! I should be able to run that website off any device. This is ridiculous.

    Reply

  8. Nicole

    03/03/2016 at 2:35 am

    This is so stupid because find my iphone is a piece of crap. My phone has been stolen and the person has turned it off so using find my iphone is a waste of time until they turn it on which could be ages

    Reply

    • Sean

      03/18/2016 at 10:15 am

      Same here

      Reply

  9. Leon

    03/23/2016 at 4:14 pm

    Apple, ATT & law enforcement could do more for us. Show’s they don’t care. Apple only wants to sell another. ATT only wants another contract and law enforcement laughs at anything less than $5000.

    Reply

  10. camilaparker

    05/10/2016 at 2:23 am

    Your article proved beneficial to me. Last week I lost my iphone and find my iphone helped me in locating my it. I always keeps it on and it is always with signal. If you feel any problem you can also contact Apple customer service here http://qwikfix.co.uk/apple-contact-number/.

    Reply

  11. Paul Ivery

    07/17/2016 at 10:32 am

    My iPhone 6s plus was stolen from me yesterday I’ve tried find My iPhone app and couldn’t find it, it was turned off.

    Reply

  12. Scouse

    08/29/2016 at 12:53 pm

    Any one know if I can track my stolen fond find my done says it’s turned off pleaseee

    Reply

  13. Miosha

    09/04/2016 at 6:39 pm

    I reported my iPhone stolen and I found it and now my phone says no service

    Reply

  14. Sophia

    10/07/2016 at 6:08 am

    Likewise :(

    Reply

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