Xbox One Release Date for Day One Isn’t in Danger Says Microsoft
Earlier this week we saw an Xbox One Day One pre-order slip past the November 22nd Xbox One release date promised by Microsoft, but Microsoft claims it will deliver all Day One edition consoles on release day as planned.
We contacted the retailer to find out what was going on, and Best Buy stated that we would get one as long as the store got them in stock, but it might not be the first shipment.
While we previously assumed the Xbox One Day One bundle’s biggest feature was the ability to play it on release day, but we couldn’t find any mention of this promise on Best Buy, the Xbox website or the Microsoft Store.
After asking Microsoft for comment behind the scenes and officially, we did not hear back in a timely fashion and ran with the report, including one report from another user who says his Xbox One Day One edition might not arrive until December. In the comments of our original report, a reader states that his Xbox One Day One pre-order is scheduled for Delivery on November 30th.
Additionally, 53 readers answered our poll saying their Xbox One Day One pre-order is not set for delivery on the Xbox One release date.
There is still a significant amount of time between now and the Xbox One release date, which means retailers and Microsoft can figure out some of these bugs, but in the short-term retailers like Best Buy, Walmart and Target are still telling users that the Xbox One Day One Edition is not on track for delivery on November 22nd.
Microsoft says this is not the case and that it will be able to deliver the Xbox One Day One edition in time for gamers to play on the release date.
Despite the abundance of reports of late Xbox One Day One edition dates, Microsoft provides the following assurances through a Microsoft spokesperson,
“All Day One pre-orders will be fulfilled as planned at launch.”
This is good news for gamers who can’t wait to play Call of Duty: Ghosts and other Xbox One launch titles, and who want to catch up on Madden and FIFA after skipping the Xbox 360 version.
It’s clear Microsoft has a communication breakdown between the Xbox team and the retailers that sell the console. Hopefully order dates will update to the correct time at Best Buy, Target and Walmart in the coming weeks.
10/04/2013 at 2:06 pm
I dont know who you asked but Microsoft is sending all pre-ordered day one out for Day one delivery it is on their web site and you can chat and ask them also. I have heard that other retailers have had some issues with shipping for day one delivery but not Microsoft. That is not to say that the release date may be changed but with the amount of publicity I dont think so.
10/05/2013 at 6:14 am
My amazon ship date is dated Nov 30. WTH. I would say this is a delay
10/05/2013 at 9:01 am
It’s a delay with your retailer not ms it’s an estimated delivery date how stupid are you people? Ms says it’s being officially released nov.22nd so you all expect it to be delivered the same day? Get off your asses and go down to your local retail store and pick it up! If you can’t or don’t want to do that then don’t complain!
10/05/2013 at 12:24 pm
Now that’s real talk.
10/05/2013 at 12:45 pm
I ordered mine through MS and there are not delays on their end so it must just be secondary shippers taking their time on turn around. I don’t know why anyone would pre-order anything from a secondary supplier, issues like this are going to happen they may have even sold more than they have to sell. And you think your complaining now what is going to happen if you dont get it. I worked in retail for years and I know that they dont handle pre-orders the way they should. I feel for you but you picked your store and you should of did more than look over the fine print.
11/08/2013 at 7:53 am
This is what I don’t understand. In the past on previous systems there was never a retail delay like this. The supplier always got the systems in the stores well before release date. If MS is stating they’re on schedule than why are the retail giants behind schedule? I just got an email from Target stating my delivery date is Dec 12th. That’s nearly 3 weeks later…