Verizon Galaxy Nexus Suffering from HTC ThunderBolt Syndrome
That date though isn’t just a rumor. No, in fact, it was confirmed by Google who says that the phone will be launching “pretty much everywhere” on that day.
Way to clear it all up for us Google.
Anyway, the 21st isn’t the only date that we’ve heard about for the Galaxy Nexus’ launch on Big Red. We also heard November 3rd. We heard November 10th. We have heard somewhere around Black Friday. And we’ve also heard December is a possibility because of bugs that Verizon has apparently found in the testing process.
Translation: this is getting ridiculous and very reminiscent of the debacle that happened with the HTC ThunderBolt before it launched in March earlier this year.
If you recall, the ThunderBolt also had about 50 rumored release dates before it launched which led to the same frustration, same annoyance, same disappointment, same everything as this Galaxy Nexus launch.
I like to call it HTC ThunderBolt Syndrome.
And it’s very clear that the Galaxy Nexus has it.
Luckily, I’ve found a cure for Samsung, for Verizon, and for every single manufacturer or carrier out there that chooses to announce phones without clarity.
It’s called communication.
Verizon’s only communication regarding the launch of the Galaxy Nexus has been that it’s coming “later this year.” It was just as vague with the launch of the ThunderBolt and it got worse when Verizon pretended that pre-orders for the T-Bolt at Best Buy, which had started in February, didn’t exist.
That silence was unacceptable then, and it’s even more unacceptable with a phone of the Galaxy Nexus’ caliber.
This is a phone that is not only supposed to take on the iPhone 4S, which has sold millions upon millions of devices. This is a phone that is supposed to deal with two heavy hitters on Big Red already in the Droid RAZR and the HTC Rezound.
This is a phone that many believe has the potential to be the best Android phone yet. Myself included.
Verizon might be trying to build a buzz here (the novelty of this game wore off a long time ago for me) but really what it’s doing is shooting itself in the foot. On a business level and on a consumer level.
I get that there are all sorts of factors here. Other phone launches, bugs, etc. I get it. But what I don’t get is the fact that these carriers think its totally acceptable to treat their loyal Android customers like this.
Not when they continually bungle software updates. Not when prices for flagship smartphones are $300 on a contract. Not when the device will cost thousands of dollars over the course of those two years.
I do realize that the HTC ThunderBolt and the Galaxy Nexus are unique situations. One was the first 4G LTE smartphone. One is the first smartphone with Android 4.0. So it’s easy to see why it might be having issues that are delaying the phone’s release.
But what I don’t understand is, why not just come right out and say this stuff? Why not offer folks a little transparency? I’m not saying for every single phone but for phones like these, where people are chomping at the bit, why not just go above and beyond the norm for once and let people in on the process.
“December is looking good for launch, folks.”
“Yes, we have a few bugs to iron out and then we should be good to go.”
“I can confirm that the Galaxy Nexus will not be out on November 21st for Verizon customers. Sorry for the delay. We’re working as hard as possible to ensure a seamless experience for our customers.”
“We’ll try not to announce a phone two months before its release date. We should of learned our lesson with the ThunderBolt launch and we’re sorry.
I think these companies would be surprised to see how far a little transparency would go.
So, am I being unreasonable?
Or does this sound about right?
I’d love to hear from you.