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Google Acknowledges Problem with Android Gmail App, Promises Fix to Come

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Google has acknowledged a problem with a bug for its Gmail app on the Android app that have locked a few users out of their email program that ties to the search giant’s hosted email service. A few Android users have complained on Google’s forums that the screen on their phones would flicker and then they would be locked out of their Gmail account on the phone. Google has since acknowledged the bug and is preparing a fix so that the issue ‘should be resolved shortly,’ according to the company on its forums:

Beginning this morning, we’ve received reports of a bug causing some Gmail users on Android to experience screen flickering when they open the app.  We are in the process of fixing it and the issue should be resolved shortly.  We apologize for any inconvenience.

Other users have complained that the app tried to keep refreshing.

Google has so far not given a timeframe for when the fix would be arriving. However, given that many Android users–either for personal or work–rely on Gmail, Google’s probably fervently working on a solution and a fix should be arriving soon.

At this time, I have not experienced any issues with the Gmail app on my Galaxy Note smartphone running on Android Gingerbread.

Via: Android Central

Tech enthusiast in Silicon Valley enjoying the possibilities of ubiquitous connectivity, information sharing, and collaboration enabled by mobile broadband. You can contact Chuong on Twitter @chuongvision or search +chuongvision on Google+.

7 Comments

  1. Geehen

    03/23/2012 at 11:57 am

    My gmail app for android has been locking my Samsung S2X since yesterday evening. I wiped my phone and wasted a lot of time before Google acknowledged the issue thinking it was a problem with my software.

  2. Akki786

    03/23/2012 at 12:39 pm

    K9 mail. Good alternative to gmail app

  3. Jerry

    03/23/2012 at 2:20 pm

    Terrible application testing. This issue us more widespread than Google wants to admit.

  4. SG1 Original

    03/24/2012 at 7:56 am

    mines been stuffing up for about a week now. It’s not refreshing right. Keeps saying there is no connection available. First time problem with gmail

  5. M2w

    03/28/2012 at 6:13 pm

    My Gmail app started the flickering last week and would be unresponsive. I stopped using the Gmail app and used the phones stock email app linked to my Gmail account. That worked until today when I get notification that Google was unable to log in. I try logging in and now my password is incorrect or the account has changed it says. So no more email until this is fixed?

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