Over the holiday, the Motorola Droid RAZR and Droid RAZR MAXX Jelly Bean update started rolling out to owners. However, the update was then stopped for many users and seemingly pulled by Motorola or Verizon for rolling out early. Since then, neither company has publicly stated exactly what happened, leaving Droid RAZR and Droid RAZR MAXX owners extremely puzzled.
On December 24th, Droid RAZR and Droid RAZR MAXX owners got a bit of a surprise when their Android 4.1 Jelly Bean updates arrived much earlier than many owners probably expected. The update, for those who got it, brought the devices to Android 4.1.2 Jelly Bean, a vast improvement over what the device’s were previously running, Android 4.0 Ice Cream Sandwich.
Soon after the roll out began, it became apparent that something was wrong. We received several emails from concerned Droid RAZR MAXX owners who claimed that the update failed to download and that they were unable to pull the new firmware. Since then, the update has been unavailable and Motorola and Verizon have not issued any type of an apology or clear explanation as to what happened.
From comments on its Facebook page, it looks like the update may have rolled out early. That seems to be the only logical explanation at this point but it’s one that neither company has confirmed to us or the countless owners of its Droid RAZR and Droid RAZR MAXX smartphones. The update was dated December 11th, so it’s a new piece of software, but it’s unclear if it’s the final version of the update.
That being said, it’s unknown whether those who got the update are using the official version or not and when the updates might start rolling out for Droid RAZR and Droid RAZR MAXX owners.
While we and owners of these devices wait for answers, there is a way to get the update now for those that just can’t wait. We recommend not installing the software until Motorola or Verizon makes it clear that it’s the final version but for those that wish to take the plunge, the option is available.
Android 4.1 Jelly Bean is one of Google’s latest versions of Android and it brings Google Now, a smoother user interface, improved Notifications to the table making it a huge upgrade over Android 4.0 Ice Cream Sandwich.