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11 Common Spotify Problems & Fixes



This guide will show you how to fix common Spotify problems so you can enjoy your music faster. While you can contact Spotify support to find a fix for your Spotify errors, it is often faster to take action on your own.

“Are Spotify Daily Mixes removed?” is blowing up on Twitter. If you can’t play Daily Mixes on Spotify in October 2019, you aren’t alone. The Daily Mixes are completely missing for most users. This problem started in late September and continues. Spotify is asking users to vote on the issue, but there is no timeline for restoration.

If you wonder, “Is Spotify down”, or “Why do I always have the same Spotify problems?” this is the guide you need to use to get some satisfaction from your musical service.

Whether you pay the $9.99 a month for a Spotify premium account or use Spotify free, we can help you fix the issue so you can get back to listening to Spotify.

We’ll cover frustrating Spotify problems and annoying Spotify error codes and help you fix the issues on PC, Mac, iPhone, Android and on PS4.

Learn how to fix Spotify problems in minutes. Denys Prykhodov /

Learn how to fix Spotify problems in minutes. Denys Prykhodov /

We don’t normally see Spotify down for a long time for all users, but it is fairly common to hear complaints from small groups of users each day. Some Spotify problems and errors will leave you unable to stream music even when other apps and programs can connect to the Internet just fine.

We’ll walk through a collection of Spotify problems and fixes for those issues that you need to try to get back to your music.

Missing Spotify Daily Mixes

The Daily Mixes in Spotify are missing in October 2019. This is a widespread issue that is on the second day. There is a thread on the Spotify Community Forums about the issue.

Spotify Cares suggests re-installing the app. In another Tweet the support team suggests logging out, restarting and logging back in. Users don’t report success and Spotify Cares asks for a DM.

As of Tuesday afternoon, Spotify says that developers are looking into it.

Is Spotify Down?

Is Spotify down?

Is Spotify down?

We regularly see people asking if Spotify is down because the service will not stream music or they see the “You’re Offline” error. Common problems that prompt users to ask if Spotify is down include;

  • Streaming problems
  • Log-in problems
  • Website issues

The best place to go to see if Spotify is down is DownDetector. This service tracks user reported Spotify issues and will help you know if the service is down or if it is just you.

Another place to check is the official SpotifyStatus Twitter account. This account will tweet when there are issues and problems with the service.

System wide issues are fairly rare, so it is more likely that you have a Spotify problem with your account, your device or something going wrong specific to your experience than it is that Spotify is completely down.

How to Fix Spotify Streaming Problems

If Spotify streaming problems stop you from enjoying your music you can take some steps on your own to fix the issues.

How to fix Spotify streaming problems and errors.

How to fix Spotify streaming problems and errors.

In many cases these Spotify streaming errors come form an issue with your home network or with your device. Sometimes you will see the Spotify error “Can’t play the current track” and other times you are stuck in “You’re offline” when you are clearly connected to the Internet.

  1. Turn on Airplane mode on your device and wait 30 seconds and then turn it off.
  2. Restart your iPhone, Android, Smart TV, Game Console or whatever device you are using to stream Spotify.
  3. Restart your Router. Unplug your wireless router from power for 60 seconds then plug it back in.
  4. Restart Your Modem. Unplug the modem from your Internet company for 30 to 60 seconds.
  5. Check the WiFi Router Location. If your router is hidden behind something, move it to a higher place and out from behind items.

If none of these fix your problem, you should make sure that you can use other web services on that device. You may need to try connecting an Ethernet cable from your modem to a computer to see if that works. You can also contact your local cable company for support.

You can use this guide to configure your router for Spotify. We don’t often find a need for this at home, but if you are at work you may need to ask your IT department to change some settings to let you stream Spotify.

How to Fix Spotify Connection Problems

If you cannot connect to Spotify at all you can use these tricks to get back online and streaming. These work best if you are still able to use other apps and visit websites.

Learn how to fix common Spotify connection problems.

Learn how to fix common Spotify connection problems.

If you are on your iPhone, iPad or Android you should first try turning WiFi off to see if you can stream on cellular data. This will help narrow the problem down.

You can also force close the Spotify app on your device and restart it. If that fails, restart your computer or device. If you are using the Spotify app you may need to try logging out and back in or even uninstalling the app and re-installing it.

How to Fix Spotify Shared Account Issues

If you share a Spotify account with another person in your house you may see a message that if you play music it will stop the other user from playing.

This is a frustrating position to be in, but if you are willing to spend $5 more a month you can solve this by signing up for a family account. For $14.99 a month you can each have your own Spotify account so that you have separate playlists and can both listen at the same time.

How to Fix Spotify Stuttering

Sometimes when you are listening to music Spotify stutters, making listening to anything a pain. This is almost worse than not working at all because it means you can almost listen.

Here’s how to fix Spotify stuttering problems on Windows and Mac.

First off, make sure you can visit other websites. Next, log out and back into Spotify. If that doesn’t fix it, restart your computer.

If stuttering continues, open Spotify settings and go to Edit -> Preferences -> Enable hardware acceleration. If that fails you need to uninstall Spotify and perform a clean install.

Here’s how to fix Spotify Stuttering problems on iPhone, iPad or Android.

Try logging out of the app and back in. If that does not work iPhone and iPad users should hold the home and power button for 10 seconds to reboot the device and try again. If that fails, or if you are on Android, you need to delete the app and reinstall it.

How to Fix Spotify No Sound Problems

Sometimes you will open the app and start playing music, but there is no sound coming from the Spotify app. If this happens you should check the volume in Spotify on Mac or Windows and then click on the speaker in Windows and then on Mixer to make sure Spotify is not muted there either.

Spotify Problems No Sound

Fix Spotify sound problems.

On Mac, hold option on your keyboard and click on the speaker to make sure the output device is the one you want to use.

On iPhone or Android make sure your system volume is up and that you don’t have Bluetooth headphones connected. You should also try plugging some headphones in and taking them back out or cleaning the headphone jack with compressed air.

How to Reset Spotify Password

Reset your Spotify password if you cannot login.

Reset your Spotify password if you cannot login.

A very common Spotify problem is that you cannot log in. This may be due to an issue with your Spotify password.

If this happens you can use this link to reset your Spotify password by entering your username or email. The company will send you a password reset email.

Wrong Facebook Account on Spotify

When you log in to Spotify for the first time with a username and password instead of Facebook you may see the wrong Facebook account linked to your Spotify account.

How to fix Spotify problems with Facebook accounts.

How to fix Spotify problems with Facebook accounts.

If that happens click on Spotify then on Preferences. Go to Social Network then click on Disconnect from Facebook. You will need to click Disconnect again to confirm the change.

You can then click on Connect and log into your Facebook account if you want to link it to Spotify. It could take a day for the changes to appear.

How to Recover Deleted Spotify Playlists

Very often we accidentally delete a Spotify playlist. You can use the website to recover deleted Spotify playlists.

Recover deleted Spotify playlists easily.

Recover deleted Spotify playlists easily.

Log in to Spotify on your computer and then click on Recover playlists. If you just deleted a playlist it may not show up here, but it will appear on this page in the near future. When you see it, click Restore to recover it to your account.

Remove Spotify Offline Devices

You can only keep music offline on three devices with a Spotify premium account. If you no longer have the device you can go to your account page and click Remove to take a device off this list and free up a new space.

Control Spotify offline devices in your account settings.

Control Spotify offline devices in your account settings.

If you try to play offline music on a device and it will not play you may need to renew your Premium subscription, the device may not have connected to Spotify in 30 days or you added a fourth device and knocked that device off the list. If the Spotify app says your offline access is withdrawn you will need to re-setup the offline listening on that device. You can only keep 3,333 songs offline while using Spotify.



  1. Mariagberman

    02/11/2016 at 8:35 am

    12=22my co-worker’s sister makes $74 /hour on the laptop . She has been without work for six months but last month her payment was $19962 just working on the laptop for a few hours.
    visit their website…. See More

  2. Steve

    03/08/2016 at 8:32 am

    I signed up today. Spotify doesn’t search. Got rid of it. Spotify is crap.

  3. Lisa Harper

    04/29/2016 at 5:18 pm

    The only problem I have encountered began this week. That is an error message when attempting to share music on FB; however usually on second attempt music does share even though the error message pops up again. I only use app on my IPad.

  4. Chloe Luvsya Maree

    07/06/2016 at 5:01 am

    Spotify disk almost full warning keeps coming up everytime I press ok it just re appears I’ve done what it says to do on the warning and it’s still there what do I do it’s really annoying and it’s only happening on my Telstra phone works fine on my iPad help please asap

  5. Amanda Hugill

    09/14/2016 at 6:00 am

    You are very vague and nothing get$ solved

  6. Maru

    12/15/2016 at 7:42 am

    I have an issue which is, when i open up my spotify in my window. The advertisement appears and i cant delete it from my desktop as its disturbing my view at the side. So how can i solve this matters?

  7. rowena

    02/23/2017 at 1:04 am

    Can someone help me? I pay for a family account but my sons are not able to access.
    What do we have to do?

  8. MARTYy

    03/17/2017 at 3:26 am

    all song that I’ve downloaded won’t play on free subscription , , and keeps playing other music

  9. Ron Cooley

    04/15/2017 at 4:18 pm

    Nothing is a Spotify problem. I like Spotify but the stuttering is awful, and it’s on all of our phones. We have Apple Music and we don’t have that issue. Long time user is Spotify but I’m super aggravated with your product, and it’s not my phone or my router or my network ….it’s spotty

  10. Anthony Kynaston-Pearson

    05/12/2017 at 7:24 am

    I have an ongoing problem with downloaded tracks being “un-downloaded” and requiring good internet to restore. It has been going on for about two years, ever since I started my subscription account. I suspect it is a common problem that goes un-noticed by most users because they almost always have access to fast internet. We travel a lot and often have slow or nil internet. Spotify have been responsive to my complaint, but failed to solve it. I only have Spotify on my iPad. The same problem has happened on my first and then my replacement iPad. I think it is their system. I doubt they will resolve it.

    • BethJ547

      07/16/2017 at 9:22 am

      Hi, Anthony. I recently downloaded the Spotify app because of its offline capability, but only a few of the songs in the playlist are available in offline mode. This is very frustrating because the point of choosing Spotify was to have access to music offline without needing WiFi and without using a lot of data. Have you figured out a solution yet?


  11. Marijke Mascas

    02/04/2019 at 4:13 pm

    Every time since the last update i have trouble logging in. It says” you can only use Spotify abroad for 14 days, update your location at to continue using it”. I have changed password and i can’t find where I can change location, please help. I am in Australia and used Spotify sort some time now without any problem until this happened

  12. Meredith Halweg

    06/07/2019 at 8:26 pm

    Hi, so on my Spotify, I’ll click shuffle play on my playlist. Then it plays one song on the playlist then changes to a random rap song every time I change the song. I’ve already turned off the auto play (the one that gives you recommendations) and it still plays random songs after the song I want is played. What do I do?

  13. Falt

    08/17/2019 at 12:12 pm

    Have the same prblm….

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