10 Things to Do Before Installing iOS 9.3.5

The iOS 9.3.5 update is now available and it brings an important security patch to the iPhone, iPad and iPod touch. If you plan to install it today there are some steps you’ll want to take to prepare your device for the iOS 9.3.5 update.

Apple recently released its iOS 9.3.3 update for the iPhone, iPad and iPod touch. We thought iOS 9.3.3’s reign would last until the release of the company’s iOS 10 update in the fall.

Three weeks ago, the company rolled out an iOS 9.3.4 upgrade with a security update for the iPhone, iPad and iPod touch. The update delivered a single patch for the exploit used by the iOS 9.3.3 jailbreak tool. We thought this would be it for iOS 9. We thought wrong.

Today, the company replaced iOS 9.3.4 with an iOS 9.3.5 update that delivers another patch for a serious security exploit.

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If you’re coming directly from iOS 9.3.4, iOS 9.3.5 is a small update with that one security patch. For instance, it’s a mere 39.8MB if you’re installing it on an iPhone 6s running iOS 9.3.4.

If you’re coming from something older than iOS 9.3.4iOS 9.3.5 will be bigger because it’ll bring the features and fixes you missed.

iOS 9 updates, even tiny ones like the iOS 9.3.5 update, can cause major headaches. Problems can and will slip through the cracks and that’s why you’ll want to be prepare before you install it on your device.

We’ve put together an extensive game plan for you. These are the steps that we take before every iOS update and they’re the steps we’re taking before we install the iOS 9.3.5 update on our iPhones, iPads and iPods.

Learn About iOS 9.3.5 and Its Changes

Learn About iOS 9.3.5 and Its Changes

Before you install the iOS 9.3.5 upgrade on your iPhone, iPad or iPod touch, it's important to get familiar with its changes.

iOS 9.3.5 comes with three security patches that plug up serious security problems that expose calls, contacts, texts, and emails

We've put together a comprehensive guide that will take you step-by-step through this change and the key differences between iOS 9.3.5 and Apple's previous iOS 9 updates.

If you're coming from something older than iOS 9, now would be a very good time to brush up on all of these changes so there aren't any surprises when your download finishes up.

58 Comments

  1. John king

    03/21/2016 at 10:46 pm

    This did not cover the issue I was looking for I was redirected again

    Reply

  2. jeff hassinger

    03/22/2016 at 10:35 am

    my ipad wont start since update

    Reply

  3. siska

    03/24/2016 at 9:54 pm

    My ipad 2 wont star since installing

    Reply

  4. Christine Padron

    03/25/2016 at 3:44 am

    Gives me an error that I’m not connected to the internet but I am. Can’t verify update to install.

    Reply

    • William Smierciak

      03/27/2016 at 5:20 pm

      if your device is an iPhone 5s or older, they are pulling the updates from you, because of the ‘activation/password’ problem.

      Reply

  5. GREENFIELD KATHRYN

    03/25/2016 at 6:30 am

    Gives me an errot that I’m not connected to the internet (but I’m obviously am!) so it can’t verify the update to install. . . been trying since 9pm March 24/16 when I first got the update notification.

    Reply

  6. Robert Stradling

    03/25/2016 at 8:17 am

    Error says not connected to Internet but I am. Says unable to update because of this. Why?

    Reply

  7. Paula

    03/25/2016 at 3:10 pm

    Can make or recive calls

    Reply

  8. B. Ann Clark

    03/25/2016 at 3:11 pm

    I’m hvn the same problem as the above community while tryn 2 install the latest update, 9.3 O.S., we nd some answers!!!!

    Reply

  9. Matthew S. Pollack

    03/27/2016 at 4:27 am

    I also get the error message “not connected to the internet” when trying to update my iPad 2 to 9.3.

    Reply

  10. C Miller

    03/27/2016 at 10:14 am

    So why are we getting the not connected to the internet message…we are clearly connected…Why is no one getting any answers????

    Reply

  11. Trandlude

    03/27/2016 at 10:24 am

    My safari is not working anymore. I can’t open the pages that I’ ve searched for..

    Reply

    • AmazonAl

      04/01/2016 at 1:22 pm

      9.3.1 fixes that issue. I had the same issue before upgrading but now seems to be ok..

      Reply

  12. Lisa

    03/27/2016 at 4:36 pm

    My links in mail freeze the screen. I have to quit the App in order to get back to mail. When I go directly to safari and google something…it totally freezes. So pissed.

    Reply

  13. Joanne

    03/27/2016 at 11:29 pm

    Trying to install on my ipad but keeps telling me am not connected to internet! But I am!

    Reply

  14. Sally Pinkas

    03/28/2016 at 8:44 am

    Still on 9.2.1, iPad mini with retina (2.5 yr old). Links in mail do not work, safari links do not work, Notes links do not work, even chrome malfunctions. Thought to upgradeto 9.3 but get same s—t of ‘no internet connection’. Seriously considering ditching apple.

    Reply

    • MP

      03/28/2016 at 1:10 pm

      Careful what you wish for, we just got involuntarily upgraded to windows 10 on our PC, and it has been a disaster

      Reply

  15. Allyia Lewis

    03/31/2016 at 2:57 pm

    My iPhone won’t even update. So I can’t even use my phone because all my apps close out in 15 seconds . Everything’s slow now too

    Reply

  16. Brenton Read

    03/31/2016 at 4:55 pm

    updated my 2 x I pads to iOS 9.3.1 and now both I Pads have lost Telstra signal both have no service ? only working on WiFi

    Reply

    • Leesyloo

      04/08/2016 at 5:38 am

      I am having the exact same problem – bloody annoying. The SIM is fine – I tested it in my android mobile and it works there – can connect to telstra and use data. I get NO SERVICE message since the update. Wifi is good.

      Reply

      • Khalid

        04/09/2016 at 7:02 am

        Same problem guys :(

        Reply

        • Leesyloo

          04/09/2016 at 7:58 am

          I have an iPad 2 – I wonder if it’s specific to that. I have googled this problem but can’t find many other complaints so even though it’s happening it us it doesn’t seem to be widespread. I literally recharged for the year ($180) the day before updating.

          Reply

  17. Jameel

    04/01/2016 at 12:36 am

    I have problem after update to 9.3
    Uneble to chke for update
    I can’t i access all the app from http://www.icloud.com

    Reply

  18. Joseph

    04/02/2016 at 10:01 am

    I can’t stand the site, it gets worse and worse with every day that passes. I will make it a point to exclude gottabemobile from my search results. So many ads, so much useless information spread across 10 pages. Sum it up into 1 paragraph, be done, save the space for more useful and helpful stuff.

    Reply

  19. Wilfred Aaron

    04/02/2016 at 11:20 am

    Download is completed successfully but installation comes up with error message “Unable to Install Update. An error occurred installing iOS 9.3.1” on iPhone 6 Plus.

    Reply

    • Chelsea

      04/04/2016 at 2:43 am

      I’m having the same problem with my iPhone 6 Plus. Did you find a solution?

      Reply

    • Kena

      04/06/2016 at 5:02 am

      Mine does the same on my 6 Plus, I’ve tried installing 5 different times.

      Reply

    • PRINCE RISHI

      05/13/2016 at 12:01 pm

      Same problem with my iPhone 6… What can I doo

      Reply

  20. Bailey yankee

    04/02/2016 at 7:31 pm

    Do not update! After I did my iPhone 6s says no service.

    Reply

    • Kaylee

      04/07/2016 at 10:52 am

      Mine gotten no service after update too. Is your problem solved? If soloved you.able to teach me how?? Thanks

      Reply

      • Bailey Yankee

        04/07/2016 at 12:17 pm

        I called AT&T and they did something on the backend that required me to reboot. Then I spoke to Apple. But I only set up an appointment to work on it with them. The next morning, the phone was working. I don’t know why. Sorry!

        Reply

  21. Mayank Khajanchi

    04/02/2016 at 8:19 pm

    Should I update my iPhone 4s keeping in mind that I have an 8 GB model

    Reply

    • Bailey Yankee

      04/07/2016 at 12:18 pm

      I think your 4s will only go to a version of 7. At least my mom’s phone did.

      Reply

      • David

        04/16/2016 at 1:10 pm

        Thats not true. The iphone 4 is limited to 7, the iphone 4s should be good to go for 9.3.1. I’m running 9.0 right now on a 4s, works great. Wife uses a 4, no more updates available for her.
        They say on a few sites I checked that 4s should take 9.3.1 … no promises, havnt done it yet, researching now.

        Reply

  22. Lydia

    04/05/2016 at 1:55 am

    Hi Everybody! You May Know:
    How to Set up iOS 9.3 on iPhone and iPad Easily
    http://besttechfree.blogspot.com/2016/04/how-to-set-up-ios-93-on-iphone-and-ipad-easily.html

    Don’t Miss it….!!

    Reply

  23. carmen borbon

    04/05/2016 at 6:55 am

    My I phone has been updating for 13 hours I don’t think k that’s normal in the 9.3.1 update

    Reply

  24. Eddie

    04/05/2016 at 8:08 am

    Does this newest update work on iPad 2? As of now all of my apps crash. I didn’t upgrade to 9.3. So I am thinking of upgrading to 9.3.1. Will this fix the crashing issues with my iPad 2?

    Reply

  25. Shirley

    04/09/2016 at 9:07 am

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    Reply

  26. Poiter

    04/14/2016 at 7:09 am

    I upgraded my iPad2 to IOS9.3.1 and got the “No Service” message. I took it into the Apple Store and the guy there Reset the network settings (Settings/General/Reset) and it restored the service after some time. Later the iPad started running slow so I powered it down and restarted it and got the “No Service” message again. This time, the Reset has not worked.

    Reply

  27. Poiter

    04/14/2016 at 7:40 am

    Further note – I tried powering down and on again – no change but then turned Airplane Mode on and then off. It went searching and reconnected the Service.

    Reply

    • Leesyloo

      04/14/2016 at 9:15 am

      Thanks Poiter. I had actually tried that reset before but it didn’t work but this time I did. I haven’t restarted yet so don’t know if I’ll get the No Service like you did if I do (not game to try!!) I just hope it stays OK.

      Reply

  28. Tom

    04/14/2016 at 3:55 pm

    How about Apple allow users to “downgrade” to whichever iOS they prefer? I since have sold my iPad 2 after “upgrading” to a newer iOS. I was totally happy and content, with what I think was iOS 6 or 7. (It was the old look iOS.)

    Anyways, with the older generation tablets and phones, why not allow for users to choose what version of iOS they prefer to run on their device?

    Reply

  29. Phumzile

    04/18/2016 at 3:58 am

    I was happy to update to IOS 9.3.1 till I used data of more than 1 gig in less than 24 hours on whatsapp only. I had to change from 3G to 2G. On 2G information takes a while to load.I think the software makes the phone to be tooooo fast and eats a lot of data. I think when updating anything cost effect should be taken into consideration.

    Reply

  30. Naik irfan asad

    05/05/2016 at 6:07 am

    Errors occur during installation of 9.3.1

    Reply

  31. SadwikA

    05/06/2016 at 10:12 am

    Hi I am getting an error that I am not connected to the internet . My present version is 9.3 .my FaceTime is not working

    Reply

  32. Branko

    05/08/2016 at 5:46 am

    My iPad 2 is after upgrade to 9.3.1 almost not possible to use! Very annoying. All apps like LinkedIn, Netflix, etc. but also any web site I visit including Outlook for emails will give an error message and after automatic loading the page again it will close Safari by itself. So basically I can not use iPad anymore! I need 9.3.2 asap!

    Reply

  33. Katherine

    05/08/2016 at 7:04 pm

    wish I read these comments before I started updating my phone!! Too late now…

    Reply

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    05/16/2016 at 7:56 pm

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  35. Dude

    05/21/2016 at 10:43 am

    Right there with ya, Katherine… :) Hope all will be good :/

    Reply

  36. Mimiee

    06/27/2016 at 12:30 pm

    Thnk u guys for ya comments. Maybe i shuld just stick to my version rather than upgradx n having major problems

    Reply

  37. Jonas Bohlin

    07/30/2016 at 2:42 am

    Solve the Mail / Exchange bug by doing this:
    Tap on Settings > Mail, Contacts, Calendars > tap email account name > Mail Days to Sync and then increase the time limit.

    Reply

  38. Ema

    08/04/2016 at 1:52 am

    I habe Iphone 6. I want to download ios 9.3.3, but I can’t, bacause when I want to update it, it says that I’m no longer conected to the internet, but the thing is that I am on my wifi. Then I though that I shoul try with the mobile data, not wifi, and it doesn’t work either, ther was popping the same table as sooner. I really need to update my ios, because my phone is glitching, but I can’t because of the table. Can someone help me? Thank you

    Reply

  39. manish bhardwaj

    08/08/2016 at 5:00 am

    my 15s swicth of every after 15 min and wont turn on 30 to 40 min

    Reply

  40. bijay

    08/19/2016 at 10:29 pm

    i am also update my iphone4s 9.3.4, but it’s showing now charger connecting symbol and itunes symbol

    Reply

  41. Shaun

    08/29/2016 at 2:16 pm

    Tried to install iOS 9.3.5
    message I got was UNABLE TO INSTALL UPDATE – ERROR OCCURRED

    Reply

    • Kim

      08/29/2016 at 4:50 pm

      I got that too… I have downloaded it more than once and still getting that issue… have you found a solution yet?

      Reply

  42. Alisha

    08/31/2016 at 2:59 pm

    My iphone won’t open since I updated it. I charged it but still, nothing’s showing up on screen. How do I make it to open again?

    Reply

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