Mysterious Software Support
Slow updates aren't the only thing we hate about Samsung and the Galaxy S6. We also hate the fact that Samsung's notorious for passing along bad information or no information at all about its Android software updates.
The company's plans are never laid out for you ahead of time. It typically confirms an update for a few devices and then leaves the rest up to carriers. Most carriers don't like to communicate with their customers ahead of time so more often than not, you're left in the dark wondering when or even if an update will roll out. It's frustrating.
Even worse is that Samsung has failed to set a standard when it comes to the duration of a device's software support. Sometimes its two years, sometimes not. It's not consistent and there's no official policy, at least a public policy, in place to guide potential buyers.
When you buy an iPhone, you know that you'll get at least three years of software support. Apple doesn't say this on the box or in the manual but we know it will get three years or more because it's set a standard over the years. It's why the iPhone is such a solid investment. You know that you can hold onto it for a long, long time. Not the case with the Galaxy S6.
If you buy the Galaxy S6 today, you have absolutely no idea how long support will last. Maybe it'll get two years, maybe one and a half, maybe three. Only Samsung knows. Or does it?
With the iPhone 6 you get 3+ years of support. With the Galaxy S6, you'll be lucky if you get two. With an iPhone, you typically get most of what an iOS update has to offer. With Samsung's updates, you sometimes get scraps.
Remember, these two phones cost the same.
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