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AT&T Galaxy Note 4 Lollipop Problems: 5 Things to Know



The AT&T Galaxy Note 4 Lollipop update started rolling out at the tail end of March. AT&T’s version of the update brought a number of big time features though, as we’ve learned, it’s also brought some problems along with it. Today, with that in mind, we want to take a look at the most important things to know, right now, about AT&T Galaxy Note 4 Lollipop problems.

In February, Samsung finally started rolling out the Galaxy Note 4 Lollipop update. We say finally because the Galaxy Note 4 Lollipop update was beaten to the punch by the Galaxy S4 and Galaxy Note 3 Lollipop updates. Samsung typically gets its flagships updated before aging former flagships but that simply wasn’t the case here.

Since then though, the Galaxy Note 4 Lollipop update has made progress and it’s currently available on two major US carriers. Sprint was the first to push out its Galaxy Note 4 Lollipop update and the Now Network was followed by AT&T. The AT&T Galaxy Note 4 Lollipop update pushed out at the end of last month and it should be available for most users right now.


AT&T’s Galaxy Note 4 Lollipop update brings tons of changes to the flagship Galaxy Note including a lock screen tweaks and a brand new look and feel that’s influenced by Google’s Material Design. In addition to those features though, the AT&T Galaxy Note 4 Lollipop update has delivered some Lollipop problems to users.

In the days since the release, we’ve started to get a better read on AT&T Galaxy Note 4 Lollipop problems and today, we want to take a look at five things we think AT&T Galaxy Note 4 users need to know about Lollipop problems.

AT&T Galaxy Note 4 Lollipop Problems Plague Users

We might sound like a broken record at this point but we’ll say it again. Every single Android update brings its own collection of problems. It doesn’t matter how much time it spends in testing, there are always going to be issues that pop up. Mobile software is rarely ever perfect.

Such is the case with the AT&T Galaxy Note 4 Lollipop update. Immediately after the update’s arrival, we started to see some complaints about the software. And over the past few days, we’ve started to see AT&T Galaxy Note 4 Lollipop problems start to pick up as more users get ahold of AT&T’s brand new operating system.

AT&T users are complaining about various Bluetooth problems, issues with private mode files, and battery drain issues. They’re complaining about issues with call blocking, random reboots, and issues with various applications. They’re also complaining about weak cellular signals, problems with the heartbeat sensor, and problems with the device’s GPS. There are a number of growing threads that contain tons of different complaints about the software.


It’s important to point out that while most of the issues are small there are a few, battery drain in particular, that seem to be affecting quite a few people after the update’s release. And this is just right now. Not everyone has updated and bugs have a tendency to pop up in the days, weeks and months after the initial release.

We point these Android 5.0 problems out for a few reasons. One, we want to generate discussion because discussion always leads to potential fixes. And two, as a reminder.

Galaxy Note 4 users, even those of you that have owned a Galaxy devices for a long time, need to be cautious when it comes to major Android updates. That’s why we always recommend preparing for these big Android update releases. You may not be able to completely stop all of the bugs from surfacing but you can certainly try.

Not Everyone Though

While we’re seeing a number of complaints about AT&T Galaxy Note 4 Lollipop problems, we’re also seeing positive feedback from some Galaxy Note 4 users. Some users claim that the Lollipop update actually helped their battery life. AT&T’s change log didn’t list any bug fixes though we know that Android 5.0 Lollipop comes with fixes for KitKat problems so it’s not surprising to see success stories.

We bring the other side up for a reason. There are two sides to every update story. Some users run into problems while others see nothing. It happens after every single Android update. So, you’ll need to do a ton of digging if you haven’t moved up to Android 5.0 Lollipop already. Comb through user feedback on Android-centric forums and decide if the Android 5.0 update’s features are worth the risk. They won’t be for everyone, at least for the moment.

Fixes for AT&T Galaxy Note 4 Lollipop Problems

If you do happen to stumble upon a Galaxy Note 4 Lollipop problem, note that there are some fixes out there that are worth trying. We recently put together a list of common Galaxy Note 4 problems and fixes for those issues. We should also mention that we put together a special guide that will help you get better Galaxy Note 4 Lollipop battery life.

Many of these fixes have been passed down from Android update to update so there are some proven solutions in there. These fixes won’t work for everyone. That said, they are worth a try if you do run into some problems after getting the update on board.


Our fixes are going to be a great starting point but you need to keep your eyes open. AT&T’s Discussion Forums always provide a number of potential fixes for serious issues and the Android Central’s forums are a good resource as well. Keep these in mind so that if you do run into issues with the AT&T Galaxy Note 4 Lollipop update.

You Can Downgrade to Android 4.4.4 KitKat

If none of those fixes work or you absolutely hate all of the white that came with Material Design, you can go back down to Android 4.4.4 KitKat. It’s going to take some time but a downgrade from Android 5.0 to Android 4.4 KitKat is possible. A user on XDA-Developers has put together a guide that will take you through the process. If this is your first rodeo, please be careful.

Lollipop Bug Fix Update MIA

If you happen to run into aLollipop problem or two on your AT&T Galaxy Note 4, you’re going to need to be extremely proactive. That means that you’ll need to actively seek out fixes and research whether downgrading is right for you.


We say that because there’s no guarantee that AT&T and Samsung will roll out another Lollipop bug fix update in the immediate future. If they have one in the works, they’re not saying. And they probably won’t say much. US carriers rarely announce that kind of thing ahead of time.

We’re still not sure if the Galaxy Note 4 will get Android 5.1 Lollipop and Google’s next Android update is probably still several months away at least. So we encourage you to dig in and handle things yourself. By the end, you’ll have gained a ton of confidence and you’ll be ready for whatever is next.



  1. Jim Carter

    04/01/2015 at 6:18 pm

    A factory reset fixed all of my problems.

  2. Bill

    04/24/2015 at 9:34 pm

    Very unhappy with Material Design. The UI It looks childish. Someone answer me this: Why cannot the engineers give us the behind the scenes enhancements without changing the Look??? Answer us that Google? Why are we all not given the choice of staying with our UI of choice? You aka us all angry by upgrading the UI the way YOU think it should be when we have no say and then you force feed us. Very unfair.

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