Earlier this month, Samsung and AT&T rolled out the long-awaited Samsung Galaxy Note Android 4.1 Jelly Bean update to owners which replaced its Android 4.0 Ice Cream Sandwich with a host of new features. Problem is, it looks like the update is causing owners a ton of grief in the form of missing features and issues revolving around lag and battery life.
On May 2nd, just a day after we reported that the AT&T Samsung Galaxy Note Android 4.1 Jelly Bean could roll out in May, AT&T and Samsung rolled out the update through Samsung Kies. The update technically arrived on May 3rd but we heard from several people who were able to pull it a day earlier than the announcement date.
The update had been a long time coming for a number of reasons. Owners of the original Galaxy Note received their update to Android 4.1 Jelly Bean several months prior to the roll out. Android 4.0 Ice Cream Sandwich, while good, has become an increasingly outdated operating system with not only Android 4.1 Jelly Bean but Android 4.2 Jelly Bean out on shelves. Android 4.1, despite being old, brought a lot of new from Android 4.0 and it was those features, along with a few others, that Galaxy Note owners had been looking forward to.
And finally, just a few short days ago, the update arrived with little warning. As expected, Galaxy Note owners started updating to the latest software. However, from what we’re seeing and hearing, the experience has been far from perfect and owners are currently experiencing a number of major issues with the software update.
There is also another big complaint from AT&T Galaxy Note owners, so big, that it has started a petition. Here is what we’re seeing and hearing from AT&T Galaxy Note owners.
No Multi-Window View
Maybe the biggest and loudest complaint from AT&T Galaxy Note owners is about the lack of the Multi-Window View feature that many thought would be arriving with the update. For good reason. The feature did arrive for the international version of the Galaxy Note. However, it seems that, once again, American carriers have chopped off features, perhaps due to performance reasons.
Multi-Window View was one of the big features on the Galaxy Note 2 and it’s one that Galaxy Note owners on AT&T have been looking forward to as it would stand to keep the phone fresh despite its age. Problem is, it’s not there and there is no word from AT&T on whether or not it will be coming in the future.
While this might shock Galaxy Note owners, it’s not shocking. We saw U.S. carriers pull a similar stunt with the Android 4.1.2 update for the Galaxy S3 which arrived with a Premium Suite of features just about everywhere but the United States. Recently, we saw Sprint update its Galaxy S3 with some of those features which means there is a chance that AT&T could roll out Multi-View in a future update but at this point, users are without it and rightfully steamed.
So steamed, in fact, that a petition to include the software has been started. We doubt that it will force AT&T’s hand but it’s a sign that plenty of AT&T Galaxy Note owners are unhappy about AT&T axing the feature.
Battery Life Problems
Another major issue that Galaxy Note owners are dealing with is severe battery drain. Currently, there are a number of forum posts on just about every prominent forum out there complaining about the battery life of the Galaxy Note after installing Android 4.1 Jelly Bean.
Owners are seeing the device drain completely in just a few hours of use whereas it would hold a more steady charge with Android 4.0 Ice Cream Sandwich. One owner says that his battery life dropped to 66% after just 20 minutes of use. There is, of course, no way to verify exactly what this user was doing at the time, but it’s apparent that this is not just an isolated incident.
There, will of course, be Galaxy Note owners that don’t see any significant dip in battery life but right now, for many, it’s a major problem.
AT&T Galaxy Note owners are also complaining about major lag issues with the device after installing Android 4.1 Jelly Bean wherein the device slows down to a crawl. Remember, Jelly Bean is supposed to bring a smoother user interface, not bring the UI to a screeching halt.
This issue actually seems to be a bit more widespread than the battery life issues as many owners are seeing a slowdown from Android 4.0 to Android 4.1. Other owners say that the UI is suffering from a flickering problem as well.
In any event, the interface seems to be unstable at this point and owners are hopeful that AT&T might release a fix to stabilize things.
There appear to be plenty of owners experiencing issues with the AT&T Galaxy Note Android 4.1 Jelly Bean update to go along with the missing Multi-Window View feature. Whether or not AT&T fixes any of these remains to be seen but given the number of complaints about the battery life and lag, we could see AT&T issue a bug fix update at some point in the near future.
In the meantime, owners will likely have to rely on the development community for fixes and answers as AT&T typically is not forthright with information about Android updates.
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