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Clash of Clans December Update Promises Fixes



Earlier this month Clash of Clans received a huge game-changing update. It delivered Town Hall 11 to players, a third hero, loads of changes, and along the way introduced a few problems. Today the developers, Supercell, have confirmed two more updates are coming to make additional changes, fix multiple problems, and give players one gem resource boosts.

Clash of Clans is one of the most popular mobile games in history, and has millions and millions of daily players. The huge Town Hall 11 December update added a lot of good content, but has frustrated many players to the verge of quitting. We have good news though, and gamers will want to read on for all the details.

Read: Clash of Clans Update Problems Frustrate Players

Since the update arrived the official Clash of Clans forum has been smothered in complaints ranging from users not being able to play, the game crashing, loot (in game money) being hard to find and other small things. For a traditionally rock-solid and stable game, this is unusual. The company is working hard to fix the problem, and an update is coming tomorrow with loads of fixes.


First things first, starting next week Supercell is bringing back the 1 Gem resource boost for the holidays. So get ready to attack all day, and makes loads of cash.

Supercell just confirmed that tomorrow, December 17th, another large update will arrive that looks to fix most of these problems and make other in-game changes related to the most recent update. The big one is making the personal break timer four hours, instead of three, and other changes. Of course this is just one of many future updates, and the company is one of the best at making small changes or tweaks after an update, to balance gameplay, make things fair and fun, and keep players interested. Which is why people have been enjoying the title for three years and counting.

The biggest problems since the update earlier this month appear to be related to players not being able to click on their Town Hall, which is huge. This is where we re-arm traps and bomb, or even moving it, since the latest update makes the Town Hall extremely important. Then there is a new “Personal Break Timer” where users can only play for three hours total, before being kicked off until they are attacked, and get a shield. Yes, they are preventing people from playing their game, which sounds absurd, but it’s to prevent cheaters who are “always online” and can’t be attacked.


However, users are getting kicked off for the Personal Break Timer (PBT) after minutes, users aren’t able to donate to Clan Castles in war, the game won’t install for some, there are game crashes, and other things. This and more looks to be resolved starting tomorrow. Here’s the full list of what’s coming tomorrow, and in another future (and optional) update.

Clash of Clans Update

• Fixed a bug in the Personal Break system that could force players into Personal Break even after being offline for a while
• Personal Break online-time limit has been increased from 3 to 4 hours
• Personal Break limit now fully resets when being 15 minutes offline without Shield or Guard (was 30 minutes)
• Personal Break limit extensions increased to 30 minutes (was 15 minutes) after taking a defense without shield or getting kicked out without being attacked
• Free Guard when Shield expires has been increased for all Leagues:
– Titan I / Legend: 4 hours Guard (was 3 hours)
– Titan II: 3 hours Guard (was 2 hours)
– Titan III: 2 hours Guard (was 1 hour)
– Champion (all levels): 1 hour Guard (was 30 minutes)
– Below Champion: 30 minutes Guard (was 15 minutes)
• Clan War matchmaking parameters have been updated for Town Hall 9 through Town Hall 11
• Fixed a bug that could allow exceeding the limit of donated Clan Spells
• Skeleton hitpoints have been slightly decreased
• Grand Warden ground/air mode is now always correctly saved
X-Mas tree is now spawning

As shown above, the company is making some rather quick changes to this entire shield and personal break fiasco. Users can now play for four hours without getting kicked, which should be long enough for some, but before the update it was six hours.

Read: Clash of Clans December Update: Tips & Tricks

The most notable change is the personal break timer will be fully reset after 15 minutes. Meaning if you play for four hours and get kicked for playing too long, just wait 15 minutes, and you’ll have four more hours to play. Making this a non-issue for most.


Clan War matchmaking is getting improved, finally, which should take into consideration spells and some other changes for TH9, and the fact that there are Town Hall 11 players now. Clans have been extremely outmatched in wars since the update, and this should fix that problem.

Optional Update

The personal break timer has been a big topic of discussion at the forum, and users would like a timer in-game so they know when they’re about to get kicked. Allowing players to know exactly what’s going on, and do attacks in war and such before the timer runs out. This and more is coming in another update (not on the 17th) that will be optional.

• Added Winter theme along with an option to disable snowfall in Settings
• Added an info screen when tapping the Shield icon that shows exact Personal Break timer status
• Added a Clan badge icon for donated Spells in the deployment bar
• Fixed a crash when trying to tap the Town Hall while all elixir-recharged defenses are under upgrade
• Fixed a crash when fighting Lava Hound and Pups near the edge of the map
• Fixed a crash when trying to donate to the war map while a troop or spell production building is under upgrade
• Fixed the request/full/timer tips not showing correctly above the Clan Castle in certain situations
• Fixed player profile bug where Level 1 Grand Warden could be incorrectly shown as unlocked
• Various UI cleanup and fixes

From what we’re seeing the update tomorrow will mainly be to fix the personal break timer, add Christmas trees like the game has done every X-mas for three years now, and other things, while all the actual problems won’t be fixed for at least a few more days.

Above you see the Town Hall crash bug, donations bug, issue with Lava Hound, and other issues being listed for coming soon. Meaning most of the problems won’t be fixed tomorrow, but will be fixed in the near future, most likely sometime this weekend.

What gamers need to know is that likely tomorrow morning around 3AM ET the game will go into maintenance mode, an update will become available, and some important changes will be addressed. Stay tuned for more details.



  1. Olivier

    12/16/2015 at 7:03 pm

    Guys im not alone but i think you should put the old sheild system and put farming back and theres not kore loot !!

  2. Lotrofanatic

    12/16/2015 at 7:20 pm

    I laugh at these news reports that are COMPLETELY MISSING THE POINT!!!! 80% of players WILL leave: Not because of the PBT, Crashes, etc….. But because of the SHIELD RULE CHANGES!!!! You cannot farm anymore. No shield = no protection of your resources. It also = no one leaving their TH outside their village which alot of players ‘snipe’ in order to get easy loot.
    This system has, intentionally or not, WORKED for over 3 years!

    Does anyone actually GET THAT??? A mistake in the game design made it the most popular game! Which years on they are ‘fixing’….???

    And so millions will leave….Duh

    • Steven

      12/18/2015 at 5:19 am

      You’re kind of ridiculous buddy. The game is still very farmable, I do it on a regular basis. I barch over and over and over again and have no issues whatsoever.

      How many towns do you know where the main building is outside of the city walls? It makes sense needing to attack a base fully. If anything, this will make people infinitely better at war. Also means if people stop playing it, there will be more dead bases…so please stop playing then and thank you for your dead base! :-)

      • yomama

        12/18/2015 at 4:10 pm

        not really asswipe.

      • Aboodz

        12/18/2015 at 11:32 pm

        Its been a week and im not finding anyloot and im searching on different times in the day and still zero recourse the game is just messed up after the update

      • bob

        01/01/2016 at 11:45 pm

        The game is no longer farmable for players who might sign on once a day.

        Some of us have lives, jobs, family and cannot raid all the time. So this segment of players basically is screwed over by the new shield system.

        It used to be I could have a farm base raid once or twice a day, and slowly build resources, now it is basically raid over and over again, or lose loot.

        This group of semi active player that might war once of twice a week got screwed with this update.

        That is why the reviews for this update in the clash store is like 30% 1 star, and many players are just quitting.

  3. scott

    12/17/2015 at 12:40 am

    Definetly need to bring farming back heaps harder to get loot making the game less enjoyable!!!!

  4. Random

    12/17/2015 at 4:34 am

    this doesnt address the real problem. TH = full league bonus and shield. Until that is fixed, I (and MILLIONS like me) quit.

  5. Matt

    12/17/2015 at 5:19 am

    I quitted a few days ago…no shield = no me! They loss as I spent money in the past…greedy buggers!

  6. JimS

    12/17/2015 at 5:20 am

    They have to change the shield problem. It’s deal breaker for me and I’m sure it’s a deal breaker for many other players.

  7. Random

    12/17/2015 at 5:52 am

    Apple is refunding purchases for gems. Talk of a class action lawsuit is gaining ground on the clash forums. Supercell is in deep doo doo

  8. Todd Nakamura (@toddnakamura)

    12/17/2015 at 6:38 am

    Every single one of these posts above is hilarious to me. Did your strategy within the game really consist of doing nothing but sniping defenseless townhalls sitting outside? How about developing some skills and actually learning how to attack? The real essence of the game is chess, and you’re playing checkers.

    I can agree that loot seems to be slightly down, but they can easily make a couple of very small tweaks here and there and improve the overall economy of the game.

    Things change, evolve with the times.

    • Lotrofanatic

      12/17/2015 at 3:50 pm

      No you are missing the point. And when millions leave because of the point you have missed…Will you get it then?

      I warred, I trophy pushed, I sniped, I also farmed to upgrade – Both by 4hr sessions AND hiding behind a shield via the TH outside my village. Now I am restricted. And I don’t like it. And apparently 80% of the population don’t either. So we will take this game with us. The only real losers here will be players like you that end up playing in an empty game….

    • Tristan

      12/18/2015 at 1:53 am

      Your missing the point. I’m with you about being against people that push far with just TH sniping. That being said it didn’t stop me from farming. It only makes sense. It gave me the opportunity to add an extra 11 hours of shield to obtain resources. It also was only unique to COC. But now all those people are forced to use a majority of their troops and more than likely you loose a good chuck of your loot. This makes it near impossible to save up for the super expensive upgrades. This is where the problem comes full circle. In order to get that loot and keep it you are forced to buy shields and we know that that takes jems. Which is why you see this big outrage with iOS on the ammount of in app purchasing going on. If you’ve paid attention to supercell over the last 2 years you will have seen how far COC has fallen from the graces it was once at. It’s no longer in the top of highest grossing apps of the year and people aren’t making all these in app purchases anymore, that’s why this update was essential for them. They can no longer exploit all the niave newbies to the game because there aren’t very many so all they have going for them now is their loyal fan base. So what do you do? Easy get rid of the easy loot obtaining system so they are forced to spend money to reach the high level players, until they start getting close again and than guess what. Another new update. Like honestly now you think everything that’s happened recently is a couincidence. There’s a convention for this game now, there’s a professional tourney team system in place, and now there is a update that completely restructure the game that only benefits the top 1% of players…..sounds fishy to me.

  9. Antoniopreed

    12/17/2015 at 7:46 am

    1=06 my roomate’s ex-wife makes $65 hourly on the laptop . She has been out of work for 9 months but last month her pay check was $19510 just working on the laptop for a few hours.
    why not look here… See More

  10. Kyle Chetti

    12/17/2015 at 7:59 am

    Sign this petition.

    Guys show your support, sign this petition to bring back the old shield system. This update does not work. Share with friends.

  11. shortydoggg

    12/17/2015 at 12:04 pm

    Being a good attacker isn’t the issue, it’s getting attacked more than you have time for to get the loot back, especially when you have expensive upgrades to make, plus a life away from clash of clans. You lose hundreds of thousands, go to work or whatever, your shield runs out, then you lose hundreds of thousands more again. And building better defenses doesn’t work, because usually only the ones who know they can beat you are going to attack good bases.

  12. Sarah

    12/17/2015 at 3:29 pm

    I get more loot now with people who still have th on outside. Only issue is im a new th 9 and either get matched to th 7, high 9 and 10 and a few high 11’s.

    • Mrunal

      12/18/2015 at 11:10 am

      Sarah I have the same problem… I am a new th9 and my troops and defenses are still of th8. Without farming theres no other way for me to gain resources.. But this update has banned farming… I always get max th9 and th10s as my opponents and I cannot collect very less resource from them also…. The worst thing is that, the more I raid , the more I get raided, I am trying to save 6million for my archer upgrade but since 3 days I am not able to collect more than 3million elixir as max th9s raid me and take all my elixir even if I have no gold or de….. This is frustrating and annoying

  13. mopar

    12/17/2015 at 7:06 pm

    I agree with the majority it WAS a great game now I pop on check to see if raiding is impossible try and donate to who’s trying g to stick it out then pop out looking at other games want new updates and changes that are fun in game not based on greed for share holders who probably never play the dam game
    Sad but true all good things must come to a end!! To bad it’s greed related

  14. Don Reest

    12/18/2015 at 9:35 am

    this article needs to be updated as the update didn’t fix things noted. I can’t believe Google allows a game to kick people off for playing too much. I’m currently seeking a refund to my last in game purchase. if I’ve bought gems I shouldn’t be kicked off.

  15. Michael

    12/18/2015 at 8:15 pm

    Multi Accounts and plenty load of money I had in this game periodically , you missed with shield , all bye bye I swear I will not log in on any account any more nor spend or support this app any further by my money. You probably do not realize it yet but you lost serious players and serious ratings. First time of my life I see such a success goes down the drain in matter of days.

  16. Dennis Smith

    12/19/2015 at 3:09 am

    I was an everyday player.My clan members and I warred often a clan of 28 players. Since the update I no longer play everyday have not even entertained the idea of going to war, and watched our clan drop to 11 members. I didn’t start playing this app to donate lots of money I would rather not play than be forced to purchase my upgrades.

  17. Meow

    12/19/2015 at 4:33 am

    lol people complain about the shield, well this new system is better than the old.. You wanna attack and you have shield you will lose few hours of it, not all.. how’s that bad system? …. you got attacked with 30% destruction you get a shield!! the only thing good about the old system is your town hall gives you a shield.
    and about farming well drop to 500 trophies haha.. I’m sure you will farm as much as you want!!

    • shortydoggg

      12/19/2015 at 7:51 am

      It’s not the shield itself that’s the problem. It’s getting enough loot now for expensive upgrades and clan war castles in the very limited amount of time that most people have that is the real problem. Most people have lives outside of clash, and don’t have the time EVERYDAY to make all those attacks to make a profit in this new system. That’s the real problem.

      If you have the time, and not much else to do, then sure no problem. If time is limited, then it’s a big problem, a bigger problem than it was before.

  18. Ldj Pachanguero

    12/19/2015 at 11:25 am

    I don’t know why supercell I making people believe that the PTB is the main problem. They have to say that the real reason why many people is quitting is because now it’s not possible farm as before and now they want us to pay for upgrades few words pay to play and if we don’t pay we will be just feeders I’df the big players who are able to spend thousands of dollars to make big and strong bases.

  19. Derek

    12/19/2015 at 1:40 pm

    Interesting thread, but it was predictable prior to the update that loot would get very difficult to find. Anyone who has pushed into champ or higher leagues already knew this because the costs to do raids and the losses from getting raided pretty much offset the gains from successful raids and collectors. And constantly pushing for cups gets boring after a while, part of the fun of the game was pushing for cups and then dropping to farm upgrades that you think will help you the most for the next push. With the current th 11 version of the game after the splash effect of the release ripples clear all leagues will become push leagues and loot balance between wins and losses will be pretty much a wash. With that said, it is a game after all and the developers need a profit from players that feel they can progress in the game. If you don’t like what the update has done to the game then put your energy and disposable income into other activities that don’t include profits for Supercell. Personally some of the update was needed and welcomed by me, changing the entire basics and fundamentals of the game (again)very un welcome by me. For those of you newer to the game since its inception Supercell has been spotting sources of easy loot for upgrades and eliminating them, my confidence in supercell has dropped drastically over time and this update pushed me over the edge. I am a die hard clasher so I will continue to play for a while to see if they address the economy of the game issue and have spent real money on clash over the years but as protest to the greedy changes supercell has implemented with latest update they will never get another dime of my money…for ANY game/app they develop.

  20. mopar

    12/19/2015 at 3:59 pm

    Well well said Derek I am at a loss as well don’t get it!!! Still checking in ..less often now and same with other clan members!!! I can not say enough about but enron fell fast I wonder is supercell will out pace it to the bottom?? To bad I really really thought they we great!

  21. Charlie

    12/21/2015 at 5:40 am

    This update sucks. I have been from silver 3 to crystal 1 and there is absolutely no loot available for anybody who is a th9 or below. All this update did was give th10 and th11 the upper hand and th9,8,7s are suffering.

  22. Charlie

    12/21/2015 at 5:43 am

    If I were supercell and I was trying to fix this I would increase the production rate per hour of collectors because that is where most loot is gained.

  23. Wallum Butchar

    12/22/2015 at 5:52 am

    Well it’s December 22nd & I’ve updated cofc as much as I can. When exactly is this “tomorrow” you speak of in this article supposed to arrive? Don’t see the fixes. Nobody in my clan has seen the 1 gem boost. Come to think about it, none of us saw the 1 gem boost that was supposed to be here for Halloween. For a company that makes so much money off one game, you would think they can manage it better.

  24. P

    12/22/2015 at 10:09 am

    I’m quitting if they don’t do something about shields. I lost almost a million today and I still don’t have a freaking shield.

  25. john

    12/22/2015 at 12:44 pm

    now its p2w. No money no uprades simple

  26. nelson (@voxn4)

    12/23/2015 at 9:11 am

    When i attack i loose, when i don’t play l loose. 2/3 players who attack me loose. Yesterday i lost 1 mil on gold and elixer. Because i keep won and keep loosing loots. Does it make sense? ????

  27. soundofbrew

    12/24/2015 at 1:52 pm

    Join the Revolt! Rate clash of clans 1 star in the App Store! Hit them where it hurts! We have raised over 10, 000 new 1 star ratings in the last 24 hours.

  28. iceed

    12/24/2015 at 5:59 pm

    Ill leave my base a dead base so noone will attack me…hehehe…

  29. ABC-123

    12/28/2015 at 9:06 am

    Hello everyone. Guyz, i m facing a lot of issues in looting after the update. I m not getting loot at all. I have never left my builders free. But, now they are free from almost about 10 days. There are friends of mine & many people I know who are having the same issues.
    My Town Hall is 9. I am in Gold-II right now. I have upped & Downed my trophies many times to solve this issue. But its not solved.
    Please help me out. Thanks.

  30. Alan traoile

    12/28/2015 at 3:15 pm

    Straight to the point
    -you cant keep any loot coz stronger people always attack you
    -Coc think all players are children with no responsibility and quality time for family.
    -only people with no job can play all day long.
    -80% of my friends already uninstall the game.
    -lost too much money for gems.
    -the new update is the last big update until they give back the old shield system.


  31. nas

    01/01/2016 at 1:22 am

    bring on back the old shield system….its because we’re hardly finding loot on that kind of shield….bring on back the farming base rules

  32. Jo Marasigan

    01/02/2016 at 7:03 pm

    i have 6 accounts on clash of clans 1 th11 4 th9 and 1th8 and i quit playing all my accounts after the update

  33. Above60

    01/03/2016 at 11:13 pm

    I loved the game played it religiously for a year.then the new update comes into effect and I farm for three hours gem my barracks and maybe get an extra little of elixer. There is no way on earth that most people will be able to do any upgrades that require elixer. I’m the leader of a clan and I’m going to have to pack it in because I can’t get enough elixer to make an army to form with let alone war with,and now I can’t wait the elixer I have to make troops for the people in my clan. I don’t want to quit playing but you have left me no choice. Very disappointed in the brain trust in supercell if its not broke don’t fix it. You should have left it alone.

  34. justin

    01/05/2016 at 6:13 am

    This game has turned into crap. I cannot find a good raid anywhere. I spent almost 500k of gold yesterday looking and still nothing. This really upsets me as i have 3 accounts. After this war im in i am done. Ill just walk away beofre i invest more time and money into this

  35. Master Frodo

    01/05/2016 at 6:48 am

    I’ve been playing the game for more than 2,5 years, having a descent TH10, fully equiped.
    The last Shield-update is plain crap!!!

    You CAN;
    – find loot pretty easy
    – practice war attacks, since you need to fight smart and strong

    The main problem is fair and easy, no shields by TH sniping makes it near impossible to keep loot for high level upgrades, forcing you to either play the entire day or putting money in it.

    PLEASE Supercell, don’t be such a money digger and listen to the extreme group of loyal and addicted players, before you’ll lose m all.

  36. Grace

    01/09/2016 at 7:50 am

    New TH9. Agree with the comments suggesting new update makes saving for upgrades difficult. Used the TH snipe strategy to get shields and save. Saving is now very hard. Will not spend real money on this game so when I’m back at work after current holidays finish I prob won’t play anymore. Shame as I’ve really enjoyed this game over the past 1.5 years. My clan is currently warring with less players as fewer have disposable loot to find war armies and donations.

  37. Akatarus le Rus

    01/27/2016 at 6:14 am

    I write this comment to denounce this game and the behavior of the company supercell which makes it.

    I am a high-level player. Titan 1. And I spent time and spent some money to get to this point.

    Since their update of January 26th, inadmissible bugs which waste all this progress are noticed. The protection (VG) which allowed to leave the game from eyes without being attacked and lost his advance and stars does not work any more. Clash made a maintenance today and announced that the problem was fixed but it is a lie. It continues. Affecting dramatically the game.

    Many of the other bugs are noticed.

    All this was indicated in supercell. I have write several emails to ask for an answer as a matter of urgency. But no answer are provided. They just don’t care of us.

    In fact, now they earn 10 millions dollars a day, we are just credit card numbers for supercell.

    A this very competitive game level this is unacceptable.

    So I can just advice you not to spend a dime anymore for a game that treat us like that.

    Akatarus le Rus – Drake’s Team

    J’écris ce post pour dénoncer ce jeu et le comportement de la société qui le fait.
    Je suis un joueur de haut niveau. Titan 1. Et j’ai passé du temps et dépensé de l’argent pour en arriver là.
    Depuis leur mise à jour du 26 janvier, des bugs inadmissibles qui gâchent toute cette progression sont constaté. La protection qui permettait de quitter le jeu des yeux sans se faire attaquer et perdre son avance ne fonctionne plus. Clash a fait une maintenance aujourd’hui et a annoncé que le problème était réglé mais c’est un mensonge. Il perdure. Affectant dramatiquement le jeu.
    Beaucoup d’autres bugs sont constatés.
    Tout cela a été signalé à supercell. J’ai écris plusieurs emails pour demander une réponse en urgence. Mais rien… le service assistance se fou de nos remarques et demandes.
    En fait, maintenant que supercell génére près de 10 millions d’euros par jour de profit sur notre dos, ils se fichent bien de nous. Nous ne sommes plus que des cartes bleues pour eux.
    A ce niveau de jeux où la compétition est forte, ce comportement est intolérable.
    Je vous invite à ne plus jamais rien payer sur ce jeu qui n’en vaut maintenant plus la peine.
    Akatarus le Rus (Drake’s Team)

  38. Wallum Butchar

    01/28/2016 at 4:05 pm

    War matching still sucks. Update was useless. Our opponent is at least 40% stronger. Stronger troops, bases, walls and even higher levels. They really have no clue what they are doing. IMO at best it is guess work. And they seem to be to stubborn to ask for outside help. To be 10 or 20% off is one thing, but to receive an opponent in under 5 minutes that is over 40% stronger is clearly the mark of a programming team that is sadly under qualified for their job. An embarrassment.

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