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Data Issues Plague Sprint Galaxy Nexus



It appears that some new Samsung Galaxy Nexus owners on Sprint have been greeted with a nasty little surprise on their brand new 4G LTE smartphone. It appears that some owners are experiencing data connection issues and while it’s unclear just how widespread the issue is, Sprint and Samsung are both aware of the issue.

The complaints were first noticed by Android Police, and it seems more than a few Sprint Galaxy Nexus have taken to Sprint’s forums in order to vent their feelings about the issue.

It seems some owners are not able to connect to Sprint’s 3G network, Sprint’s 4G LTE network isn’t live yet, and instead are left to Wi-Fi.

Sprint Galaxy Nexus Owners Experiencing Data Issues

That’s not a good start for Sprint’s flagship 4G LTE device.

Fortunately, it seems Sprint is aware of the problem as a forum administrator had this to say to users:

Sprint/Samsung are aware of this problem and will be releasing a software update to resolve the issue.   Can’t commit to a date yet, but they are trying really hard to get it released early next week.  Sorry for your troubles.

While it’s nice to see Sprint and Samsung acting quickly, it’s probably not the start that either company had hoped for for a device of the Galaxy Nexus’ caliber.

Thing is, Sprint’s 4G LTE network hasn’t even launched yet and it will be interesting to see if Galaxy Nexus owners experience similar problems when the network goes live.

The issue doesn’t appear to be affecting all Galaxy Nexus owners but for those that own one, are you seeing any data connection issues?



  1. C236

    04/27/2012 at 11:27 am

    yea returned mine today

  2. John Habs

    04/28/2012 at 8:21 pm

    They have until next weekend, May 5, 2012, to fix this problem or this ten plus year Sprint customer with a Family Plan will be moving to AT&T.  Don’t really have any other option.  I bought to Nuxus to solve a voice problem with the EVO 3D.  Voice now works and battery life is good, but no data.  I bought a Hot/Spot and can connect through the Hot/Spot to WiFi, but this is crazy.  Several hours on the phone.  More than three hours in the store.  I’m done.  

  3. naish

    04/30/2012 at 9:54 pm

    I go through hours at a time where I cannot get anything to load properly. It takes minutes for a standard webpage to open. Problem is I love the phone but do not see myself keeping it if Sprint doesn’t resolves the issue.

  4. Janine

    05/09/2012 at 2:31 am

    This is my 3rd Nexus in 14 days. The phone gets extremely hot so that you cannot hold it to your face to talk, the battery life doesn’t hold up to even half of what it purports to, and of course, on the 3rd phone–the tech guy couldn’t even get a data connection after activation. After an hour of him piddling around with it, I told him to cut on the WiFi and download the software Update. Duhhh. We installed it–the internet worked for 2 hours, and that’s all she wrote. The update does NOT work on all phones. I am a new customer to Sprint. Soooo sorry I EVER changed from Verizon. Dropped and blocked calls are excessive–4 trips to the store–each time taking over 2 hours–and the guy replaces my phone with a phone he KNOWS has a glitch????? BAD BUSINESS!

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