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Droid RAZR and RAZR MAXX Ice Cream Sandwich Bug Fix Update In the Works



Motorola Droid RAZR and Droid RAZR MAXX owners were excited that Motorola and Verizon hit the Q2 release date deadline for the Ice Cream Sandwich update roll outs. However, many owners are now dealing with software issues, issues that should be taken care with a bug fix update that’s in the works.

According to a source, Verizon has begun work on an Ice Cream Sandwich bug fix update for both the Droid RAZR and the Droid RAZR MAXX. The software will apparently squash some of the bugs that users have been having after installing the new Android 4.0 software.

However, owners of both devices should remain patient. Our source says that the updates won’t be rolling out for awhile which means that those who are experiencing issues are just going to have to make due.

A bug fix is in the works for the Droid RAZR and Droid RAZR MAXX.

Read: How to Fix Droid RAZR and Droid RAZR MAXX Ice Cream Sandwich Issues.

The fact that the Motorola Droid RAZR Ice Cream Sandwich updates are plagued with bugs isn’t surprising. It’s clear that Motorola and Verizon came down to the wire as the companies managed to push the update out just shy of the Q2 deadline that Motorola imposed on the software.

Verizon had originally announced a June 22nd roll out date for the updates but it became clear, soon after, that a majority of users were without the update to ICS. It also became apparent that it was a soak test rather than a full roll out that began shortly after June 22nd.

Most Droid RAZR and Droid RAZR MAXX owners saw the update roll out on the last day of June. Since then, we have heard from numerous owners who have been dealing with issues caused by the update.

Earlier today, we provided users with a fix that should take care of some of the app crashes and instability issues going on with ICS but that likely won’t take care of all the bugs that users are facing right now.

So again, work on a bug fix update has begun Droid RAZR and Droid RAZR MAXX users, just don’t expect the update to roll out over night.

What, if any issues, are you guys seeing?



  1. Ashlie

    07/05/2012 at 2:59 pm

    Loss of signal strength seems to be our only problem and i just downloaded the update last night.

  2. Jay

    07/05/2012 at 3:18 pm

    Battery drains faster on my MAXX. Phone is “laggy” & freezes occasionally. Apps tend to freeze and force close

    • kevin

      07/06/2012 at 10:06 pm

      My razr dies within 2-3 hours without being on it at all! Signal strengrh has gone to shit as well. ICS sux atm

    • danielle

      09/25/2012 at 10:39 pm

      My same problem on my Razr

  3. Michele Reniff

    07/05/2012 at 3:31 pm

    not sure I like Ice Cream Sandwich yet… it has been over two hours and the phone is still overheating, draining the battery and downloading email messages for my corporate account.

  4. jacob f.

    07/05/2012 at 4:02 pm

    So don’t install the update I’m currently downloading on my maxx?

    • Ashlie

      07/05/2012 at 4:35 pm

      If i were you i would cancel it and give it a couple months for them to work out the bugs.

  5. Larry

    07/05/2012 at 4:32 pm

    Updated 2 razrs, and one xoom. All have major problems. severe loss of battery life, and overheating. Several apps malfunction and freeze. Xoom freezes,

  6. dave

    07/05/2012 at 4:58 pm

    Had some bugs and forced closed some apps after i downloaded ics. Called Verizon. Had to do factory reset. Everything works great now but make sure to backup.

  7. Bill McGinley

    07/05/2012 at 7:12 pm

    Severe overheating and battery draining.

  8. aaron

    07/06/2012 at 12:07 am

    Phone goes from 4g to 3g loses signal all together. Tells me I’m over my data usage and asks if i want to re-enable my data. Won’t reconnect to internet service until i reset my phone. Not happy. Worked better before ics.

    • Sandi

      07/31/2012 at 8:08 pm

      Having these same issues!!!! Can’t stand ics. I wish I would have known before I downloaded it… Not happy at all!

    • Kris sandholm

      09/17/2012 at 8:16 pm

      Did you find a fix to the data usage problem? I am having that problem now.

  9. Alexis Crute

    07/06/2012 at 12:16 am

    Battery draining fast on RAZR Maxx since i installed ICS. Also you cannot turned off the 4G. Phone is very buggy.

    • Joshua

      08/03/2012 at 4:02 am

      You can disable 4G by going to your dialer and typing in ##PROGRAM and hitting send. A screen will pop up saying to enter a password. The password is 6 zeros, as in 000000. Hit verify. Now “Test Mode”, now hit “Next” twice and you’ll see “Preferred Network”. Change it to EVDO and CDMA only. Now just hit home. 4G is disabled until you go back in and change it. I made the number a contact and made it a quick dial shortcut on my home screen for quick access.

      • Robert

        08/06/2012 at 6:22 pm

        Thank you so very much! My wife has been struggling with the ICS update.. she could not turn off 4G thank you again. .

        • Joshua

          08/06/2012 at 6:31 pm

          No problem. Glad to help. Hopefully Google and Motorola realize what idiots they were with some of these changes they made.

  10. Chris Eilersen

    07/06/2012 at 6:13 am

    Like everyone else…weak/fluctuating signal. Why rush something to market that isn’t ready? Now we’re stuck. Have purchased my last Motorola device.

  11. gary r

    07/06/2012 at 7:01 am

    I would wait til all bugs are fixed. Update mostly sucks. No adobe flash support and it is laggy and battery life isnt as good. Browser freezes up alot. Just wait. I am getting a replacement! Phone with gingerbread on it til the bugs are fixed. That is how disappointed i am with it.

    • John

      07/31/2012 at 5:26 pm

      Hey folks! Been stuck with my Maxx and no Flash for a while now. Was in a meeting watching my neighbor with his iPhone browsing with no issue. He was using Puffin. Looked it up and installed their free version and VIOLA everything works!!! They enabled Flash during the summer olympics on their free version. If it continues like this I’m getting their paid version… No it does not look like our droid stock browsers but they don’t work either!!

  12. Marybeth @ Alarm Clock Wars

    07/06/2012 at 7:37 am

    I just downloaded the update to my new RAZR, but haven’t installed it yet. After reading some of the issues people are having, I don’t think I want to install ICS until the bug fix update is ready. Is there a way to delay installation of ICS, other than telling it every 24 hours “not now”?

    • Tonya

      07/06/2012 at 9:44 am

      I would like to know the same thing, it’s downloaded, but not installed. How can I get the download off? I don’t want to chance it. I will wait and read reviews after they update the update :)

      I had my Droid Incredible ruined from an update, and I don’t want to chance it with my brand new Razr Maxx.

  13. Larry

    07/06/2012 at 7:49 am

    after a week of progressively worsening performance, my razr abruptly stop taking it charge last night and slowly drained battery down to zero.completely dead and unresponsive this morning. Verizon was unable to restore it. They’ve ordered a replacement. Out of 3 devices in our family, all 3 have had severe ICS problems. I would strongly urge anyone who has not downloaded the ICS upgrade to resist it for the time being, orpossibly indefinitely

    • Mugs

      08/13/2012 at 4:01 am

      I had the same problem with it draining power plus a host of other issues. Verizon sent me a “Refurbished Phone” …same issues. I am about to go and demand a different phone

  14. sunbabe

    07/06/2012 at 8:54 am

    My battery dies way faster than the old one. I don’t get email notifications anymore., that really sucks. Other than that it’s pretty cool, feels like I just got a new phone. :)

    • Brent

      07/08/2012 at 2:25 am

      You need to go into System Settings – Accountas & Sync – And turn on up top left. That will turn all your emails to a green sync icon to the right of each account. I was having the same problem with the stock email app. I did the above, and BAAM! Worked like a charm, I know get my emails pushed to my phone with the email notification on the notification bar. Make sure you have your settings for that email account set to push emails and set it to however often you wish to have them pushed to your phone. Those settings are within each individual email accounts. Hope That helps.

      • GAIL

        07/19/2012 at 10:40 am

        I cannot get any of my emails. I have called Verizon 3 times. I have gone into the store and have to go again. I have checked all your instructions and everything is what?? If someone sends me a email I do receive it but when I go home and check my computer I have twenty emails missing. I am disgusted!


  15. Blake

    07/06/2012 at 1:26 pm

    Ics for my Razr has been pretty good all In all, but I am upset with the fact that ics doesn’t have flash support

  16. Chris

    07/06/2012 at 2:39 pm

    Installed ICS update on rooted Droid RAZR. Worked like charm. Was working fine but felt it was too slow. Did hard reset, wipe cache and factory reset.
    Everything is lighting fast now.

  17. Edgar

    07/06/2012 at 2:44 pm

    After updating to ICS, my DROID RAZR maxx is having issues. When I the browser, if i check a text and go back to the browser. The page will refresh but not load. I will open up a new page and that will not load either. The same thing happens after getting off a phone call and back the the browser, it will go to refresh but not load. Also, after getting off a phone call, me signal status goes white and I have no reception. It takes at least 30 seconds to re-connect. Is anybody else having this issue?

    • Donald Hansen

      07/08/2012 at 7:41 pm

      If the page you are visiting has Adobe Flash Player elements ANYWHERE within it, your browser (regardless of which one you use, stock or 3rd party), will freeze up it’s data connection. The only way to fix this is to force close the browser, or use a 3rd party app, like Fast Reboot.

  18. Daniel

    07/06/2012 at 2:44 pm

    All of your problems are a result of taking an OTA update and not wiping application data and cache.

    I side loaded the update weeks ago when the soak test started, BUT this required me to wipe the phone.

    I haven’t had ANY of the problems you are describing. Quite the opposite ICS has DRAMATICALLY better battery life for example.

    I suggest a hard reset, and if that doesn’t work a factory reset.

    • Matt

      07/06/2012 at 5:58 pm

      I did a hard reset followed by factory data reset. My battery life and overheating actually got worse.

      ICS itself us great, though. I’ll be really happy when I get the bugs worked out.

  19. cameron

    07/06/2012 at 6:56 pm

    I don’t know if anyone mentioned this but does anyone know of a fix for the in browser flash player? It no longer works since ICS. Have verified this with multiple sites and RAZRs. Still works on RAZRs running gingerbread.

    • Donald Hansen

      07/08/2012 at 7:46 pm

      Flash died with ICS. It’s a finger pointing game, now. Adobe swares in its literature on Play that it will work on phones up through Android version 4.0.x, which is Ice Cream Sandwich. Unfortunately, the ICS build released by VZW and Motorola has screwed something up royally. you would think, Motorola Mobility now being pwned by Google, that this senseless CRAP perpetrated by MOTOBLURing and tweaking for network happiness would end by now. With ICS, a lot of MOTOBLUR died, but there’s still some B.S. BLUEBLUR left over, especially in the data connections.

  20. Beau S

    07/06/2012 at 9:24 pm

    I’m having the same problems with my RAZR Maxx as well. Battery drain, overheating, loss of signal. Really pisses me off that flash isn’t supported with ICS! I did have the best smartphone on the market BEFORE June 30th . What a major let down this update is. I want my Gingerbread back! Keeping my fingers crossed that the bug fix update will correct some of these issues. I will definitely think twice before installing another major OS update. Good job Motorola and Verizon! :-(

    • Donald Hansen

      07/08/2012 at 7:49 pm

      Every time Motorola promises a fix, VZW spends 2 months screwing around, behind the scenes, and rejecting every build Motorola throws at them. I hope, now that Motorola Mobility is owned by Google, that this crap-flinging contest will end. If we all had vanilla Android, like the NEXUS line, we wouldn’t be dealing with this horse crap. It’s about time Google stopped the fragmentation of Android by getting its new house in order and blasting MOTOBLUR off the map, and out of our vocabularies.

    • Donald Hansen

      07/08/2012 at 7:50 pm

      Every time Motorola promises a fix, VZW spends 2 months screwing around, behind the scenes, and rejecting every build Motorola throws at them. I hope, now that Motorola Mobility is owned by Google, that this crap-flinging contest will end. If we all had vanilla Android, like the NEXUS line, we wouldn’t be dealing with this horse crap. It’s about time Google stopped the fragmentation of Android by getting its new house in order by blasting MOTOBLUR off the map, and out of our vocabularies.

  21. Nate W

    07/07/2012 at 6:28 am

    It may be that I installed the update myself instead of waiting for the OTA, but my battery life seems greatly improved on my RAZR. I have noticed, though, that Flash seems to freeze on ANY browser that I use.

  22. Lee C

    07/07/2012 at 7:27 am

    Having same battery problem. Also phone calls (I still make them) end up being dead airtime. Was hoping for a good update. ICS is already an “old” update with JB coming out. Am not to happy with Verizon Wireless (really like FIOS) for several reasons. Thinking I will look to another smaller carrier when contract runs out in 18 months :(. By then things will have shaken out and should be able to buy Win8 phone off contract. Been with Verizon since day 1 with old giant Motorola phone.

  23. bryce31

    07/07/2012 at 7:28 am

    I have a razor max and when I got this I c s update I have the same battery problems. I let the battery drain down turned it off and charged it . I turned it on the next morning and it works great! battery last 2 days off full use with wifi on and gps. Please give it a try i was About t o give up

  24. Tom

    07/07/2012 at 8:20 am

    A nice large screen is no good if you can’t use it because it drains your battery like blood sucking vampire.

  25. Le

    07/07/2012 at 3:08 pm

    I haven’t had any of the battery issues or overheating problems. The issue I have is wifi takes a long time to connect and sometimes drops connection.

    Other than that I’m happy. All these people complaining about all the problems need to shut up. Just 2 weeks ago the same people were dissing motorola and say what a crappy company it was for not releasing ics sooner.

    • steve

      07/18/2012 at 1:51 pm

      why should the people complaining shut up about something that completely jacked up our phones with no way to go back?

    • Mugs

      08/13/2012 at 4:06 am

      Why dont you shut up moron. I pay for a phone is essentially now a brick.

    • steve

      09/05/2012 at 11:36 am

      I didn’t know what ics was until I had foolishly clicked OK to update. My last phone updated with no apparent signs. Battery life cratered and heat buildup was horrible. Cache dump helped but I still have a parade of symbols down the right side of my screen

      I will gripe all I want about this Charlie fox.

  26. Jess

    07/07/2012 at 10:51 pm

    The Battery Life is horrendous, after the update. The swiping between screens lags and or freezes. Several Apps, are unusable since the update. It’s crap lol

    • Tom

      07/08/2012 at 8:22 am

      I hear you Jess, for me its the fact that 4G in my area is not that great and it constantly toggles between 3 and 4g killing the battery. In the previous software version I could turn off 4G not now. Does anyone have a fix for this? The Ice cream sandwhich software is killing by battery, help!

      • bobby

        07/08/2012 at 1:17 pm

        I found a fix for the 4g toggle press phone then dial star pound star pound 4636 pound star pound star. Click phone info click lte/cdma/evdo then scroll up to cdma auto (prl) works for me

        • Tom

          07/09/2012 at 7:40 pm

          Bobby, your a genius! Thanks!

      • Donald Hansen

        07/08/2012 at 7:52 pm

        There are several toggles in Google Play that will shut off 4G at a single click.

        • Tom

          07/09/2012 at 7:36 pm

          Don here is the problem, the new software does not have the option of selecting CDMA Only. So if I turn off 4G it also turns of 3g

  27. anthony

    07/08/2012 at 5:44 am

    Love ICS, at first I felt my battery life wasn’t as good so I did a Factory Data Reset and now everything is working just fine. Just put my phone on the charger after 2 days of use.

    • Rhythm's Maxx

      07/08/2012 at 8:05 am

      U said u did a factory reset…wouldn’t that wipe all DL’d apps and put Gingerbread back on your phone?

      • Donald Hansen

        07/08/2012 at 7:53 pm

        That would be correct. Another user unaware of a change in OS.

        • Dave D

          07/09/2012 at 11:41 am

          Incorrect! It would wipe all of your data and apps, yes. However, it does not roll the system back to Gingerbread. Once ICS is installed, you are restoring that OS.

  28. scott

    07/08/2012 at 7:08 am

    Horrible move on my part to update. Battery life is half what it was before. I also experience random reboots when I never did before as well.

  29. UsedToLoveMyMaxx

    07/08/2012 at 8:58 am

    Ditto : Battery life is 1/2 of what it used to be after the ICSm update. About to try the factory reset; if that doesn’t help I’m taking the phone back!

  30. franci

    07/08/2012 at 1:06 pm

    I hate ICS! Voice recognition doesn’t work at all anymore. The phone lags horribly. Have trouble making calls now. The wifi randomly turns on. Resetting to factory defaults does get rid of downloads, so back them up first. It did not help with my problems at all and it does not get back to gingerbread. Verizon and Motorola and whoever else is responsible for this update suck. The really should have perfected it first.

    • Donald Hansen

      07/08/2012 at 7:54 pm

      This is where Google needs to cut through the crap, stop the fragmentation of Android by carriers and manufacturers (including their own), and just keep everything as vanilla as can be.

  31. Dave

    07/08/2012 at 1:53 pm

    Wonderful SFW updae! NOT! I have two email addresses, one for business & one for personal. ICS wiped out one. Calles tech support @ Verizon who couldn’t reload the email; they called in Motorola tech support. No one could fix it. Give me bac the old droid, it worked fine!!

    • Donald Hansen

      07/08/2012 at 7:55 pm

      Have you considered using a 3rd party e-mail app, like K-9 Mail?

  32. Rhythm's Maxx

    07/08/2012 at 4:56 pm

    I happen to like the ICS look…I also liked the last OS (Gingerbread, I believe,) this being my first Droid phone, am always looking to improve on what’s good already. HOWEVER…after ICS update, not only have I noticed a decrease in battery life, but when I push “Apps” button, the screen will not rotate into landscape view…Gingerbread did, and I LIKED being able to scroll in either portrait or landscape, as I was in the habit of going back and forth between apps. Are these both bug issues? Or just things to get used to, as part of this new OS?

    • Donald Hansen

      07/08/2012 at 7:57 pm

      I think it’s the new OS and the app pages’ layout, myself. The items are now tabbed between widgets and apps, the scroll through is no longer linear (it’s page driven), and things are starting to resemble the Samsung 3-D cube… BLARPHF!

  33. Donald Hansen

    07/08/2012 at 7:36 pm

    The new ICS brings a lot of cool new features, but the one I use and miss the most, Adobe Flash Player, is toast. No embedded videos in Flash will play. They all worked fine in Gingerbread. Adobe says it will still support devices running 4.0.x, which is Ice Cream Sandwich. So, why the hell isn’t Flash working now? Every update VZW has EVER promised to go smoothly across their network has been an EPIC FAIL for me. Numerous issues with the Droid X made me want to chuck it, then the death of unlimited data upon upgrade REALLY made me want to leave VZW. After they gave me a free upgrade to the DRAZR MAXX, and let me keep my umlimited for another 2 years, I was rather content, but now, I see why they made such an offer. I, once again, am a guinea pig. This sucks!

  34. Brandon

    07/08/2012 at 9:30 pm

    Try wiping the phone cache and disabling bloatware and unused apps that will help. My battery is a little worse but my phone has been running extremely well I’m not sure what bugs this article is refering too

  35. robert

    07/09/2012 at 5:03 am

    Battery drain and everything you try to do sucks now. To many glitches to even list. Im going to fix the bugs, just switch to another phone. Very disappointed the ICS updated!

  36. scott B

    07/09/2012 at 5:58 am

    This update is SH*T!!! Absolute garbage. I loved my razr, now I hate it worse than the Droid Eris it replaced. Here is the off the cuff complaints:

    SLOW – multiple swipes for functions that used to be taken care of with one.
    SLOW – screen lag
    Sound intermittently works on youtube, games, etc.
    Alarm clock is complicated to work. you can no longer just whack the phone to hit snooze if you didn’t leave it on the alarm setting.
    turning the phone on is a three step process now. hit side button, hit unlock, then select the area you want to open..or drag to it.. IT SUCKS!
    Contacts are no longer listed in the active phone window, they are separate. HELLO DUMB_A55E5! put contacts with the phone! if i cant remember the name of a business i saved and have to look it up, i have to exit the phone interface and open the contacts interface. I cant access that directly through the phone interface.

    the battery dies in about 7 hours of not much use.

    the screen brightness settings don’t save.

    cripes…the list goes on and on!

    I hate this so much I’m seriously thinking of giving up on droid. This is such a huge step back…I truly HATE my phone now..

    • John

      07/10/2012 at 11:54 am

      I couldn’t have said it better myself. Without the ability to play embedded video I might as well re-activate the eris I have sitting in a drawer that this phone replaced. This was the one and only reason I chose the razr. I could go to any website and it was just like being on a desktop pc, everything played. I have also noticed when trying to scroll it takes multiple swipes instead of one long swipe. The internet browser setup sucks, on GB when you closed all windows a new window would pop up with your home page, now when you close them all it closes the browser and you have to restart it. Not a huge deal but a matter of convenience for me. Face recognition is terrible if you don’t have your face in the same light as when you took the picture it doesn’t work and you have to put in the code anyway. I was using the sense flip clock with weather widget, cant use that anymore if I do the phone constantly searches for GPS, kills the battery, and makes the phone hot enough to feel like my pants leg is on fire when its in my pocket. If they can get the embedded flash video to work, I can probably deal with rest. I wish I would have done more research before i updated. I was looking forward to this update, but again Verizon and Motorola failed. The only positive I have noticed is the browser seems to run faster.

  37. Larry

    07/09/2012 at 6:52 am

    Brandon, how to you disable bloatware? I agree w comments above. many of the “enhancements” are annoying at best. Renaming contacts people and removing it fr phone app was empty headed. Eliminating rotation and landscape in many area makes no sense. Google needs to quit hiring engineers and hire more humans. It’s too geek oriented eg worse than worthless Google TV. Becoming more like Microsoft we’ve all suffered with for 30 years. Both of our family 2 razrs and xoom are profoundly screwed up, and 1razr bricked! Still waiting 3days for “overnite replacement”.

  38. Samantha

    07/09/2012 at 10:08 am

    I really was looking forward to ICS on my Droid RAZR, but I have to say my one and only complaint with the update is my BATTERY LIFE IS TERRIBLE!!! I was at 10% with my phone only being off the charger for 6 hours!!!!! Before I could at least get 13-14 hours at most, but usually it was around 12 hours. My phone will be off the charger for a half hour and I will already see some of the battery bar missing. I’m super disappointed in this soley. At this point I would rather go back to Gingerbread just for the better battery life. This is truly the only issue I am having.
    My other complaint would be the fact that I can’t switch to 3g CDMA only. I don’t have strong 4G at my house so my phone is constantly connecting to each back and fourth killing the battery worse. How can you change this?

  39. MikeV

    07/09/2012 at 12:14 pm

    I’m very happy with the ICS upgrade. Is it perfect? no, but I like the direction and innovation they built in with this revision. I have not experienced the lags that users have mentioned here and while I noticed the battery life has diminished somewhat, I am looking to turn 4G off (since I only have 3G in my area) and I maintain a low screen intensity level, because this seems to be the main culprit. Battery Saver Apps exist and do a decent job of managing resources for the technically challenged. I only call them this, because that’s what they call themselves, you know if you are in this category.
    Have a nice day!

  40. LyraCupcake

    07/09/2012 at 2:06 pm

    Mine is horrible, It worked fine, and I was excited to get the ICS update. Since I’ve installed it, I get about a two hour battery life in standby, Google+ won’t stop running even when I stop it and is attributing to that issue, and it is over heating, it is constantly hot, I’m worried my phone is going to be ruined if it keeps running like this.

  41. benB

    07/09/2012 at 4:30 pm

    So I am experiencing the low battery life and the app crashes but my main problem is my gallery will not open now. I click it and when I open my library it says “my gallery has stopped working” no other option just click ok and the message closes. Any ideas please!?!?!

    • estewart

      07/18/2012 at 1:58 pm

      I had a lot of issues too, but I have worked through most of them, however my main problem is the same as benB…my gallery will not open now. I click it and I can view the camera roll, or my online pics, but if I click to open my library I get the message “my gallery has stopped working” with no other options than to click ok which just closes the message and takes me back to home screen. Does ANYONE know what the fix for this is??? Any ideas please!??!!

      • Mike s

        07/18/2012 at 2:06 pm

        For the last time. I had all your problems. I did a hard reset ICS
        runs perfect now and has for over a week.

  42. dlooe

    07/09/2012 at 5:20 pm

    I have the same complaint as Donald Hansen in regards to the loss of playing video dependent on Adobe Flash Player (Amazon Prime Instant Video) with my Razr. Im ok with the other enhancements, but i really miss streaming my video on my phone.
    If i could roll it back, i probably would. I hope Motorola comes up with a fix soon. Or, anyone have any solutions?

  43. jamesfic

    07/09/2012 at 9:15 pm

    I like the look. However, battery life is about 4 hours, the phone is always very warm. I can’t get into my picture library and can’t get into my song library. Haven’t gone any further, so there may be other problems. Taking the phone back to Verizon tomorrow.

  44. Billk

    07/10/2012 at 6:17 am

    I was stoked about getting the ICS upgrade, now I want it gone. No battery life, apps crash. This is why testing the software before releasing it helps. Didn’t we all learn that with MS Vista?

  45. Steve

    07/10/2012 at 12:02 pm

    Did the update. the phone looks cool to me. but now I keep loosing the network so I cant use it as a phone…IT keeps turning the screen on every once and a while, I couldn’t use it so I don’t know about the battery. tec support couldn’t fix it so they are sending me a new one and told me don’t do the update yet… they must know something. also still waiting so they must be backed up sending out new phones..
    I’m back with my buggy fascinate witch I can’t stand. next phone will probably be a iphone.

  46. RachZak

    07/10/2012 at 4:59 pm

    My Droid RAZR was super hot today for the first time since I bought it months ago. I’m not happy with the fact that I can’t view my AOL emails through the INSTALLED email app. I can’t find an AOL email app in the Google Play Store, either. I can see who email is from, date and time, but nothing in body of email is there (even from emails that I received days/weeks ago). I’m also unable to find out where to go to clear the CACHE and what area they moved the “end apps” to. OMG. I’m going to call my husband and tell him NOT to do the upgrade to Ice Cream Sandwich!

    • john

      07/10/2012 at 5:51 pm

      If you long press home it acts like a task manager and you can swipe all running apps closed. One of the only useful features I’ve found on while on ics. To clear the cache hit menu>settings> privacy& security> and you can clear it in there.

      • john

        07/10/2012 at 5:53 pm

        You have to do that while in the browser

  47. Debbie

    07/10/2012 at 10:25 pm

    I am having so many problems since this update. Runs slower for one, eats battery juice for another. Major problem is I can’t access the camera. It will take a picture of a screenshot but otherwise will not open the camera. All camera apps don’t work. I uninstalled all of those on the off chance there was a conflict, no such luck.
    Battery life is horrible. Went from 22 hours to 5 if I don’t use the phone, 2 hours if i open any apps or talk. What good is this phone now. Factory data reset only helped stop phone from freezing up every 5 minutes. Now it only freezes once or twice a day.
    RE above comments: If I long press home it does not act like a task manager and allow swipe of apps to close as stated above. Very frustrated.

  48. Bert

    07/10/2012 at 10:45 pm

    The battery life on my RAZR has always been crap and I haven’t noticed a difference since the update. I think it looks great and everything still runs smooth. The only problem I’ve had thus far is that the video recorder and player aren’t working.

  49. PWilliams

    07/11/2012 at 5:48 am

    WOWSERS. Everyone, THANKS for the cautionary tales.
    Two Questions:
    1) Could people PLEASE include the version of ICS you have? I’ll need to know a better version is out before *I* update! (My phone says it’s ready to update to
    2) Does anybody know a way to “downdate” back to Gingerbread?

  50. Miek

    07/11/2012 at 7:40 am

    ICS is UGLY and keeps getting worse. Downloaded yesterday thinking it was a ‘standard’ update not a full version I’m going to screw up your phone update. After the update BATTERY LIFE WENT INTO THE TOILET. Charged the phone all night and the battery was dead by 10AM, not conducive for work or getting in touch with the kids.

    Text messaging kept coming up when not asked for, swipes are confused and keep calling the wrong app, i now have 2 work email accounts which can’t make up their mind as to which has the right emails, personal email is confused and reports the same email twice.

    REALLY BAD decision on Google and Verizon’s part to release such an abomination to bunch of technophiles who understand usability and clearly recognize ‘UN-USABILITY’!

    And to think we actually pay these people on a monthly basis for screwing up our devices.

  51. RPine

    07/11/2012 at 7:52 am

    I can’t agree more with most of you. I took my first Razr Maxx back and they gave me another one. told them everything it was and wasn’t doing. It also would get SO HOT that I couldn’t touch it with my finger let alone hold it up to my ear to talk on it. The new one doesn’t get AS HOT but it is just as slow and buggy. Battery lasts 6 hrs MAXX???? to me it should be called Razr MIN… :-(
    I have installed Data disabler and CMDA to run in 3G
    What in the world good is it to have a SMART PHONE when you have to DUMB it down????
    Either come up with Bug Fix or tell us how we can go back to Gingerbread. ICS really stinks

    • Jerry54935

      07/11/2012 at 5:31 pm

      When I got my 1st Max after buying it online I could not power it up afer transfering all contacts and apps. I had to take it to a store for a “strait up trade”. Their Max would not power up either. Then they downloaded the ice cream sandwich and since then everything has been going good. ( knot on wood). The phone is GREAT and I am getting to love it. It has more and better features on it then my Droid II . I just love the way it works and I really need the battery life it is giving me.

  52. mried

    07/11/2012 at 8:27 am

    I put ICS on my Razr Maxx and don’t like the way it has changed contacts and notifications. I contacted Verizon and Motorola to see what I had to do to restore GB and Motorola support claimed that it was “not possible” for technical reasons — as though the upgrade had somehow changed the hardware on the phone so the old OS could no longer be installed. I don’t know if they are simply telling a bold-face lie or really the support techs really are that clueless. In any case, I received no satisfaction from them.

  53. Matt

    07/11/2012 at 10:17 am

    Ok, so I just uploaded this morning and downloading and installing ICS brought my battery life down to 80% now it is just after lunch and I am already less than 20%. I usually leave the office and go home with at least 50-60% depending on usage. What gives? I love the new features but the main reason I bought this phone was for the battery life. Hopefully they fix this immediately!

  54. Matt

    07/11/2012 at 10:17 am

    Ok, so I just updated this morning and just downloading and installing ICS brought my battery life down to 80% now it is just after lunch and I am already less than 20%. I usually leave the office and go home with at least 50-60% battery left depending on usage. What gives? I love the new features but the main reason I bought this phone was for the battery life. Hopefully they fix this immediately!

  55. Devin

    07/11/2012 at 11:43 am

    Just downloaded and installed ics this morning. Love the new look and features, no problems with the battery life so far (RAZR maxx) only issue I’m having is the failure to use GPS. Waited a good thirty minutes for it to find a GPS signal and it couldn’t locate a single satellite… what gives? That’s the main thing I use considering I just moves to a new state and now the Google navigation and vzw navigator are unreliable due to the ics update.

  56. Jjoe

    07/11/2012 at 1:02 pm

    How long did it take for the ICS upgrade to install? On my RAZR it took close to a half hour to download on 4G, then my phone has been stuck on the Dual Core startup screen for more than a half hour now. Should it take this long? I’m afraid to touch it since OS software updates crashed three of my old Androids in the past.

  57. jpbell

    07/11/2012 at 1:19 pm

    After “factory data reset” as several have recommended, my battery is better than before ICS update. Make sure your contacts are backed up on Google or Verizon back-up assistant and select option to keep doc files. Like any OS upgrade on PC, tablet or phone, things break and best way is clean install. Take advantage of the following link to push apps back on your phone:

  58. Richard

    07/11/2012 at 4:11 pm

    I downloaded ICS on my Droid RAZR 3 days ago and have had no problems so far (I’m not a power user though.) I like the new interface and battery life is much better than with Gingerbread. Download took about 30 minutes over 4G and install was trouble free. Started day @ 100% charge, a few phone calls, a few youtube videos and web surfing and a few games of Angry Birds and 9 hours later I’m @ 80%. I’d be interested to know what issues others are having. My only complaint is that I can’t choose between 4G and 3G like I could before.

  59. michael

    07/11/2012 at 6:46 pm

    I have Maxx and ICS and I’m not having any problems with my phone. The battery seems to last a tad longer, contacts are fine just a different feel. I use my phone a lot and have put it through the paces to see how the battery would respond. It’s been fine.

  60. bret

    07/12/2012 at 4:13 am

    This stupid ICS update has screwed up my phone (Razr). Battery hot, crashes, facebook not working, can’t get phone to ring out loud (only vibrate), locks up when going into some settings (e.g. volume), eats my battery, can’t find bluetooth when plugged into power supply, and in general pisses me off. I can’t believe I am actually considering going back to an Iphone. I hate the way they control things so tightly (can’t use phone as a hard drive, must use itunes, etc.).

    • jay

      07/14/2012 at 12:02 pm

      I had these exact same symptoms after upgrading to ICS on that last day in June. Took my MAXX to Verizon who was going to give me a replacement, but for kicks, decided to call technical support from the store. After going through 2 levels of service, we finally did a factory reset (after backing up contacts). The phone works great now. Seems faster all around, battery doesn’t get hot, and seems to last a bit longer on a charge even with 4G LTE. It seems a factory reset is a good solution to try.

  61. Rhythmic's Maxx

    07/12/2012 at 8:14 am

    Just leaving an update : Droid Maxx is now cruising fairly well, had to factory reset and clear cache. Battery life is MUCH better so far, installed Battery Left. Widget from Play to confirm. Will let y’all know tomorrow if this is truly the case.

    • PWilliams

      07/14/2012 at 5:25 am

      So what happened, Rhythm Maxx??

      I’ve managed to keep ICS’s OTA update off my phone so far.

      • Rhythmic's Maxx

        07/14/2012 at 5:20 pm

        Battery life definitely isn’t what it was with GB, though it’s much better since the factory reset. Folks complaining about wifi turning on by itself didn’t have the savvy to go into their settings to turn off the “alert me to new wifi”… LoL…otherwise it’s just like a computer getting new OS software…get used to it & it’s just fine. There’s def some things I would have left the same, but overall, I happen to like the new stuff. Other than the battery issue, no complaints. Out with the old, in with the new…way of the world, breddeh…

  62. brack

    07/12/2012 at 12:12 pm

    Horrible. My phone (RAZR) now only last about 6 hours if I’m not doing anything on it at all and that’s using Juice Defender. My corporate email won’t push; it will only update after 9:00 at night which is causing major productivity issues since I’m in outside sales. And it is slower than anything I’ve ever used in regards to Smartphones. Never been more frustrated in my life. My old OS was GREAT!!!

  63. Chuckster

    07/12/2012 at 1:20 pm

    ICS sucks… it took away everything I loved about my Razr. Please give us an option to revert back to Gingerbread!!

    I hate my phone now.

  64. Jim Glennon

    07/12/2012 at 1:43 pm

    ICS on RAZR MAXX issues. Battery life went from exemplary before to just barely OK after. It lasts less than half the time before the “upgrade”. Signal strength is a maximum of 2 bars regardless of where you are. Previously only saw the 1 or 2 bars when I was inside a concrete and steel building at work. The phone does get noticeably “warmer” at times. There have been times when the phone would not let me answer an incoming call. It’s not as lightening fast as before the upgrade, but so far at least I can live with that. Still finding and trying to work out some app issues, but all of my critical apps have worked fine without any tweaking. Bottom line – I enjoyed the phone before ICS and hopefully they will come up with some “Fix” so I will enjoy it again!

    • phone guy

      07/17/2012 at 12:48 pm

      DITTO, Your phone is acting just like mine. I don’t understand what the reason is for the reception drop????????

  65. joe

    07/12/2012 at 4:01 pm

    I’ve been a loyal customer to Verizon for over 10 years. I’ve had issues with my RAZR since I got it and now this update is making my connection even worse!! How are they still charging full monthly price for phones that are not doing what they’re supposed to do!! Ice cream sandwich looks great but battery is crap and so is my connection :(

  66. deniece

    07/12/2012 at 5:28 pm

    ICS has screwed up my phone! I take photos and even though it is set to save to the SD card, it claims there is no media on my phone. My email does not push. My phone will revert to the start up screen with the red circle and lightning when I just try to get it out of sleep mode. Very annoying! And to top it all off my battery life has shrank in half!! So frustrated with Verizon right now!! Grrrrr!!

  67. mikki

    07/12/2012 at 5:42 pm

    my camera doesn’t work at all. at. all. it won’t come up when i hit the icon. it just sits there. at least it didn’t lose all the photos that are stored on there…

  68. David

    07/12/2012 at 7:07 pm

    My wife’s Droid Razr Maxx just received the official ICS upgrade to her phone.

  69. pwngsd

    07/12/2012 at 10:31 pm

    My battery life dropped significantly after the ICS upgrade. My battery lasted at least 24 hours before the update. I would come home from work around 5pm with still over 50% now, it drops below that at around 2pm. I actually have to charge it in the middle of the day now!

  70. rolltodd

    07/13/2012 at 3:40 pm

    Stuck in “Android is upgrading…Starting applications” What the heck?

  71. Larry

    07/13/2012 at 4:02 pm

    After having 2 different razrs and xoom screwed up by ics, I’m looking forward to bug fix.. I’ve heard rumor that fix is going to be 4..1, jelly bean. Have no idea how reliable this is, but may be true.

  72. Rick Freeliving

    07/13/2012 at 8:22 pm

    Upgraded my Droid Razr Maxx to 4.0 ICS and now my bluetooth earpiece loses connection and re-acquires connection every 1-2 minutes while on a call and tethered to my laptop. It never had this problem before I upgraded. My co-worker also has the Razr Maxx and he confirms his phone never had this problem prior to the upgrade. Sucks. Definately a downgrade that I can no longer use the Internet and talk at the same time. Also,the fact that there is no way to toggle between 3G and 4G is another downgrade. I knew I should not have upgraded, but my phone kept prompting me to upgrade which in essence was a downgrade. “I’m never flying United again.” “I’m not shopping at Walmart” “I’m not buying Microsoft” “I’m not upgrading Android” -Big business has us by the balls and nothing we can do unless we want to say one of these stupid sayings that are impossible to really do.

  73. Tara

    07/14/2012 at 8:13 am

    My battery life SIGNIFICANTLY drains w/out even using it…and if I use it it’s all over. I’d say 5 hrs if using it tops. Another EXTREMELY irritating thing is that I can’t adjust my notifications with the volume keys anymore….only the call volume. In order to adjust your notifications you have to go into the settings. SO IRRITATING! No app can fix this yet (other than making it a little easier by putting a volume adjuster [best app so far is Volume control] in your notification bar which still takes a few steps). It does feel like a new phone, but I’d much rather have my battery life back and be able to adjust my texting volume in one step opposed to about three. Oh gingerbread how I miss you!!

    • Nicole

      07/25/2012 at 12:59 pm

      COULD NOT AGREE MORE WITH THIS! I HATE THE NEW VOLUME CONTROL SETTINGS FOR TEXING! (and yes, I’m yelling this because its irritating)

  74. Gary

    07/14/2012 at 12:02 pm

    Navigation has not worked correctly since the upgrade. Was great before – terrible after. Voice changes like its having a stroke! Then the navigation is off so the turn instruction come too late. For the patch just load the GB version back into ICS and it will be fine. The patch can’t come too soon!

  75. michelle

    07/14/2012 at 6:20 pm

    Downloaded ICS by accident,couldn’t stop download.Called Verizon and Motorola.They said you can’t go back to GB. In the world of technology today I think anything that has been installed can be UNINSTALLED.I hate the app give us the option to go back to GB.

  76. Christian Jay Marshall

    07/15/2012 at 1:05 pm

    After the ICS update on my droid razr maxx. The camera wouldn’t work, The voice commands keep saying “out of memory”, The volume controls randomly stop working so I have no ringer or sound control. The battery life has reduced, Apps crash more, Contacts were in an odd place or harder to navagate to from the dialer. Signal was reduced. I want to thank Verizon and Motorola for trashing a perfectly good phone with your untested updates. At least Verizon was nice enough to send me a Samsung Galaxy S III 32gb in white. I done with Motorola.

  77. Jeff Thompson

    07/15/2012 at 1:51 pm


  78. matt

    07/15/2012 at 7:08 pm

    Let’s see…
    The button shaped->| now functions as a spacer as opposed to a “next field” function. The most problems are with the browser. I go to my bank account, and to view any account I have to open in new tab. The hyperlinks do not open.
    The keyboard is different and not in a good way
    You cannot see your list of contacts from the Dialer.
    There are many more things but I’m writing this on my phone and its pissing me off.
    Bottom line is ICS was released far too early for RAZR. I wanna downgrade!!!!!!!

  79. Tom

    07/16/2012 at 2:53 pm

    Almost every time I move from one application to another, the Razr hangs for about 20 – 40 seconds, then performs a reset.

    Ice cream sandwich is a POS!

  80. Allan

    07/16/2012 at 3:11 pm

    My battery now drains…..i did a hard reset as suggested with no improvement

  81. ashlee

    07/16/2012 at 8:23 pm

    Volume button will not work! No volume for anything :(

  82. Evelyn

    07/17/2012 at 2:14 pm

    My GPS no longer works on workout apps like CardioTrainer and MapMyRun.

    • steve

      07/18/2012 at 1:55 pm

      same here, i can’t get mapmyride to work longer than 5 minutes.

  83. Ken

    07/17/2012 at 2:47 pm

    My, My Library closes every time I try to look at the pics on my camera, but if I go to camera roll I can see them but not in the individual albums I made up.

  84. marty

    07/17/2012 at 4:19 pm

    This is the biggest mistake they could have made I want gingerbread back this completely sux. If it works don’t try and fix it and don’t force us to use this worthless operating system. I say boycott Motorola

  85. tricia

    07/17/2012 at 5:02 pm

    What an awful upgrade and I usually like changes. My email is all messed up and back to sending me 1969 dated emails that happened when we used froyo!! Unbeleivable.
    Calendar is really bad now and hard to input. Takes several more steps. Made changes to time zones that were already in calendar. Battery life is awful. The droid razr mazz used to be the best phone that I ever had. Im very disappointed.

    • Mike s

      07/17/2012 at 5:17 pm

      It took you longer to type all that than it did for me to find a solution an fix the problem. As much as you may want to avoid it. Do a factory reset. It cures all the problems. My razor maxx is back to normal an working great running ICS..

  86. josh

    07/17/2012 at 6:08 pm

    A factory reset is the cure. At first ics was great on my razr but about 2 days in i started noticing lots of bugs a little bit of everything people complained about. I did a factory reset and back up assistant downloaded most of my apps and stuff back afterwards. It was a little time consuming but it fixed my problems. Clearing the cache is like a sissy reset. To really fix the problem get rid of everything.

  87. Guy

    07/17/2012 at 9:46 pm

    Flash Player now says it’s not installed when touch the icon. The National Weather Service web site I use no longer works. Thanks Motorola, you screwed up a good thing. People say a factory reset fixes some of the issues, but when did it become our job to do their job? Maybe if they just did the job right the first time…

  88. Johnny Weaver

    07/18/2012 at 12:49 pm

    Very disappointed with ICS. After download, do not receive all calls. No record of missed calls on phone Droid Razer. Battery life shortened. If you have a droid razer and have not downloaded Ice Cream Sandwich, don’t.

    • Mike s

      07/18/2012 at 1:26 pm

      Good Lord you bunch of whinners. What part of DO A FACTORY RESET after you down load ICS don’t you understand? It fixes it trust me. Or you can just complain since your so good at it. Your choice.

      • tara

        07/18/2012 at 2:13 pm

        I’m not sure why you’re being so rude…I did a factory reset and it didn’t help very much. That might have fixed yours but it doesn’t mean that it’ll work for everyone.

  89. steve

    07/18/2012 at 1:54 pm

    it would be nice if you could hide apps in ICS like in GB, considering all the garbage bloatware motorola/verizon put on the razr

    • Rhythm's Maxx

      07/20/2012 at 3:01 pm

      Apps>menu button>manage apps>(find the app)>disable. Not sure if this is what u’r looking to do, but it works for disabling bloatware and apps ya don’t use

  90. Ernie

    07/18/2012 at 7:10 pm

    Signal is very weak , and cant play video off of websites shows a blue lego piece like needs an additional plug in installed

    • mike s

      07/18/2012 at 7:30 pm

      Ok I was accused of being rude. sorry but my only point is everyone that seems to be having problems with ICS just seem to be posting them here. Is anyone reading what is here first? I don’t see anyone posting the fact that they did the factory reset an it didn’t work I am going to ask did anyone do the actual factory reset ( Not the recovery trick ) an not have it work? Don’t you think its worth a try before you start complaining ? the way I see it you got 3 options try the factory reset .. wait for the Update fix sometime next month or send your phone back so they can replace it with someone else’s refurbished piece of junk.. I did the reset along with many others an ICS and my Razar Maxx Rocks now.. Good Luck !!

      • kidjef

        07/19/2012 at 4:21 am

        (Several) Factory reset(s) didn’t do s**t for me. So here’s probably the reason why so many STILL complain about those issues…

      • Felipe

        07/22/2012 at 3:52 pm

        Adam Mills originated this post not primarily about fixes. The whole point of this page is to hear “What, if any issues, are you guys seeing?”

        It’s useful to hear about all the possible things that people see, regardless of whether the reset will help. It helps to know what is an ICS problem versus something else.

        Say I dropped my phone in nacho sauce… is that why my phone’s soft keys hang after about 50 keystrokes and then the power button stops working? Or is that something other people see after upgrading to ICS. And so on. (Funny thing is that I did drop my phone in nacho sauce a couple months ago, but it caused less, nary any, problems than the ICS upgrade.)

  91. James

    07/19/2012 at 9:02 am

    When I try to watch anything that has to do with flash player, the video never plays, and then when I try to change the website, the browser just locks up and doesn’t load to the website. Ex: and the video never plays and then try going to a different website then the browser just locks up. By the way I have the Droid RAZR, with the new ICS update, every thing use to work good on the Gingerbread and I loved it that way but now ICS is like a downgrade to my phone.

    • Mike

      07/21/2012 at 9:14 am

      I have the exact same problem on my Droid RAZR MAXX and the only thing I can find out is that Adobe is no longer going to support Android devices with an OS of 4.0 or above. Apparently they are going to focus on something called Adobe Air, but I can’t find anything that actually says what Adobe Air is supposed to do.

      I think we got screwed with this ICS “update.”

      • mike s

        07/21/2012 at 9:31 am

        I left a comment today. it’s not here anymore could it be someone deleted it? all I said was I don’t know why people are blaming Motorola ..last time I checked they didn’t develop ICS they just make hardware. my Razar maxx is still working fine after the hard reset.. battery life is excellent. no issues at all so far.

  92. Max

    07/19/2012 at 10:00 am

    I so excited when Ice Cream Sandwich came out but now I regret to upgrade it. My screen flicking on and off when I move from one screen to another. Can not hangup my phone sometime and have to do a soft reset. I should wait. I use to like my Android Razr a lot now I hate it.

  93. Andrew

    07/19/2012 at 6:48 pm

    The only issue I have had is my phone would freeze and then restart about once a day. Wiped the cache and have had no problems since. Battery life is amazing, flash works fine. Have the Maxx, unplugged it Tuesday at 330pm and today at 330pm (48hrs) still have 40%… no problems here…

  94. That Guy

    07/19/2012 at 7:16 pm

    Lol, i was thinking i was the only person who was having problems. I just read all the posts and its dead on. my problems consist of..

    *Overheating when in standby.
    *keyboard not working at all at completely random times
    *Battery will last an hour in standby
    *Slow, sluggy, and glitchy to un-usability
    *Confused key presses
    *Poor reception, dropped calls and wifi disconnects

    … Im very displeased by this update. I almost threw my phone at the wall last night and still want to because of how confused the thing is. I do like the look but its anti-user at this point. I have not tried the factory reset yet.. (my only option at this point) so ill give it a shot and get back to you all asap…

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  96. Razr??

    07/20/2012 at 9:49 pm

    So I am reading all the comments and most seem bad. Can anyone explain to me how my phone automatically downloaded ICS? I was sitting in a meeting today and my phone in my pocket started to get really hot to the point where I pulled it out. I came to find that ICS was downloading and installing on its own even though I had auto updates turned off. Now I am experiencing a lot of the same issues and I didn’t even know what I was being saddled with.

    • rachel

      07/22/2012 at 11:13 am

      Mine auto uploaded ICS, too. If there was any way to reverse it, I would. The problems are numerous and it has made using my phone miserable where I once enjoyed it. So much for turning off the auto updates, huh?

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  98. mike s

    07/21/2012 at 9:34 am

    ok why won’t it let me post here?

  99. April

    07/21/2012 at 1:15 pm

    My battery life is draining a bit faster, but it’s no big deal since I have a Maxx and was able to go 3 days before charging. Now I just have to charge every other day. The BIG issue I have been having is in my texting. Since ICS downloaded, when I get pics texted to me, they take forever to download (as in 30 minutes to an hour). It is really getting old!

  100. Rhythm's Maxx

    07/21/2012 at 4:00 pm

    Quick update: after reading several comments on this site, I did a cache wipe, then factory data reset TWICE, and my Maxx seems to be back to normal, or at least close. Charged it up last night, took it off around 2am,and I’m just now having to put it back on charge, so I got about 16 hours. This seems to do the trick, though I agree with the folks saying we shouldn’t HAVE to do this, much less have to go and SEARCH for remedies to fix what shouldn’t have been a problem to begin with. On the flip side of that….ya gotta be smarter than the machine, people. Education is the key.. LoL

  101. Jane

    07/22/2012 at 10:15 am

    I hate the update. My battery drains to almost nothing by the end of the day and the phone gets very hot. Damn, I wish I could go back to the previous version. I saw no reason whatsoever for the update, everything was perfect for me. Now I want to throw my phone in the lake!

  102. rachel

    07/22/2012 at 10:52 am

    I HATE this new update!! I avoided it until it automatically updated, now there are so many bugs that it’s a nightmare to use the phone I once loved.

  103. madz

    07/22/2012 at 1:21 pm

    I hate the new update! It looks so old school. Texts are so giant, and look like crap. I miss the old version :(

  104. Felipe

    07/22/2012 at 6:01 pm

    So in the spirit of what are all the bugs people are seeing, here is my list. I’m in the process of doing a factory reset so maybe I’ll reply to myself to say what happens. Not sure how long till I know if all things are OK though.

    –PC no longer recognizes phone via USB, USB icon does not appear in phone’s notification bar (so can’t control USB mode between Charge Only, Mass Storage Mode etc.) THIS IS THE WORST SINCE IT MEANS NO BRUTE FORCE OLD SCHOOL DRAG’N’DROP BACKUP.

    –Phone does charge though.

    –At least 25% of calls are not received (I’ll never really know how many) and do not show up in the missed call log. Another 25% may show up in the log two hours later (if the phone has not died yet)

    –Gmail on my phone used to refresh and indicate messages received FASTER than on my PC. At this moment my phone says I have 118 emails, 12 new messages. Really there are 115 emails, 1 new message. The others were read/deleted a couple of hours ago.

    –Phone freezes in typing mode during texts and emails. (Maybe this would happen with any use and these are just the most common ones)

    –Once it freezes no buttons of any sort work. Phone then sleeps in normal time but cannot be woken. Within a couple of hours the battery will be totally dead, which can only be ascertained by trying to boot the device.

    –Occasionally the stylized word “droid” appears in the center of the screen on the way to its batteryly death. This only ever occurs when the phone is not being used and it apparently freezes.

    –Once the phone has frozen the only recourse is booting as follows: Power+DownVolume held for at least 10 seconds. This leads to the usual animated boot sequence, which does always succeed. Probably 7 out of 10 times the phone will freeze again within a few minutes of attempting to text/email/surf.

    –Phone is always at least a little more than snuggly warm… downright sweaty if in my pocket.

    –When picking the phone up randomly the battery is usually so low that the boot will only work if the phone is plugged in.

    –Even without freezes (so without any use by me I mean), the phone battery dies in about 6 hours maybe as many as 9 hours and as few as 2 vs. my usual day and a half with fairly light usage (No netflix or extended Music playing)

    –Battery usage always shows the OS to be using >85% of the battery. Granted the display isn’t working much, but still… an OS alone running a phone down in 6 or fewer hours?!? (forced 3G only, no WiFi, 30second display sleep)

    Just annoying, though not necessarily bugs:
    –No more caps lock :-(

    –Camera shutter does not go off any faster, maybe slower, than before (ICS claims instant shutter response)

    –The whole thing with there being no easy NATIVE way to switch to CDMA-3G only. (LTE OnOff is a good free workaround app)

    • Felipe

      07/23/2012 at 10:44 pm

      This is the reply to my own post to note the effects of a factory reset.

      It doesn’t seem that the reset did much of anything. MAYbe I had a few hours of fewer crashes/hangs, but I doubt it. So here’s the list of problems still present (briefer but pretty much encompassing all the the problems I had before).

      –USB icon not appearing when I plug in to my PC
      –Thus PC doesn’t see phone as a valid device
      –Battery life is between 6 and 8hrs (sleeping the phone had no effect. Might have even made it worse)
      –Phone hangs during any keyboard input. Seems to do it around 50 characters, but it is not consitent
      –Phone has hung a few times during incoming and dialing phone calls. Recent calls does not record any inbound call while the phone is hung.

  105. Bob

    07/22/2012 at 6:05 pm

    After ICS was downloaded I am getting emails pushed to my phone that are weeks old and can’t get it to stop. Please help!!!

  106. wes c

    07/22/2012 at 9:37 pm

    mike s — agree with him, if you got here and did not follow instructions above, please do.
    i too was anxious, 30 minutes after upgrade…oops! but then i took a deep breath, cleaned my caches, and performed a system reboot.
    after 2 full discharge/recharge cycles battery life is approaching 24 to 28 hours, better than the 16 to 18 i had on GB.
    in the last 4 days i have noticed home seen lag like on Sony and LG phones. i am still digging around to see if there is an easy fix besides the reboot. longest uptime on ICS is just gt 9 days; GB longest uptime was 34 days. all other updates and features seem to be good on VZW (minus the over zealous 3G/4G switching…

  107. jake quinten

    07/23/2012 at 9:16 am

    Worst thing to happen to this phone was ICS. I CANT STAND IT NOW!!! the browser freezes and will not play videos. Then i have to restart the phone. I want a rebate for a free galaxy nexus. This maxx blows.

  108. James

    07/23/2012 at 10:15 am

    The ICS doesn’t play videos anymore that use flash player which makes me mad PLEASE FIX THE FLASH PLAYER SO I CAN BE ABLE TO WATCH MY TV SHOWS ON MY BROWSER.

  109. Roman

    07/23/2012 at 1:25 pm

    I used to be able to connect my phone to my car radio via USB and play music off my phone while it charged. After upgrading to ICS I now get a message on the car radio that says “format not supported”.

  110. Felipe

    07/23/2012 at 2:24 pm

    Roman, I wonder if what you’re seeing is the same problem I have with the USB connection. I used to transfer files over the USB cable, but now my PC “does not recognize the connected device”. The phone also does not show the USB connection symbol in the notification bar up by the symbols for 3G, WiFi etc. Before the update, I selected the symbol to define the USB behavior (Charge Only, Windows Media Sync, USB Mass Storage, PC Mode). Can’t do that now since there’s no symbol, and I’m pretty sure that your car and my computer don’t recognize the phone because the phone is not presenting itself in the correct mode.

    Likely it is stuck in charge-only mode. Have you tried to connect to your computer via USB?

  111. Cheryl

    07/23/2012 at 5:50 pm

    ICS sucks. Freezes, lag, and now my battery on Maxx is horrible. Just got the phone a month ago. Loved it now I hate it and Im stuck with it. Who cares about a freaking deadline? Get it right before rollout.. I want my caps lock back too.

    • Claudia G

      07/27/2012 at 7:25 pm

      Cheryl. If you continue to hold the caps button down for a second it will show an underscore and will be in caps lock.

  112. Marco

    07/24/2012 at 10:45 am

    I have the following issues:

    1. The battery over heats ramdomly
    2. GPS signal wont work the way it use too before the upgrade (location takes a while to came up and only cames up when I put a to and from points)
    3. The battery won’t last as long as before.

    Hope it gets fixed

  113. Bianca

    07/25/2012 at 7:29 pm

    After the ics update on my razr my battery only lasts about 4 hours. 4g and 3g date cut out all the time. Called verizon about 3 weeks ago and was told to do a factory reset. Didn’t solve the issues. Called again and was told they were going to check my area for problems with the signal strength and they would get back to me in less than 10 days. After no call, i called again yesterday and was told they were aware of the issue and they would have an update by the end of the month. This is happening to both razrs on my account. Why pay $60 for data a month if it cuts out 80% of the time. Verizon should give us some kind of credit.

  114. Happy Razr ICS user

    07/26/2012 at 11:16 am

    I can honestly say that I haven’t encountered any of the problems that everyone has received. After the update, I did a reset on my phone and wiped everything. I reloaded my apps from the Play store and reloaded my pics/videos.

    I suggest running these 2 applications and in no way is this Spam or an attempt to advertise.

    1. Download Juice Defender Ultimate for $5 from the Play Store. It will be the best investment for your phone. The App doubles my battery life on Gingerbread and has worked flawlessly in ICS with the same results, if not better.

    2. Download the 4G toggle from the Play Store – It is called LTE on/off – HTC Thunderbolt. I know that is says Thunderbolt, but it works flawlessly on the Razr and will allow you to keep a 3G connection until you manually restart your phone. Even then, its a simple click of a button after a restart.

    Between these 2 Apps, I have fantastic battery life. I’ve never experienced any lag or notification errors either. I would attribute that to the reset though. Give those 2 apps a shot because if you do, you will be as happy as you were before the update.

  115. Rob

    07/26/2012 at 11:40 am

    Jeez, where to start…took my taks manager so now I have to force close apps individually…sapps battery in half a day after full charge…apps crash all the time, lags, web is slow and crashes…this ICS is GARBAGE!

  116. Larry

    07/26/2012 at 12:06 pm

    I’ve mentioned earlier that ICS screwed up both razrs and a xoom on our account. One of the razrs was bricked, and couldn’t be restored by Verizon and was replaced. I know stuff like this happens… But verizon/Motorola lack of response is worse and inexcusable. Like the airlines, and they’ve left us on the tarmac with no info and no help. They should have promptly acknowledged the problem, and publicly stated when and how they’d correct it. Their posture is reminiscent of suffering thru 30 years of Microsoft dog crap, and their inability or unwillingness to correct anything.

  117. Dale

    07/27/2012 at 8:20 am

    After the update to my phone (Razr MAXX) it would no longer communicate with my bluetooth in my X5 BMW to show the phone book from my phone. I could still answer incomeing calls (by hearing the phone ring and not car system) but could not make any outgoing calls through the bluetooth steering wheel controls. So I tryed several differant things but now after I have removed it from the cars system completly and trying to reinstlling into the cars system .. I can’t even get them to pair !! So I now have NO Connection of the phone to the cars bluetooth system. I can’t beleave they would roll out an update just because of a release date with problems. $65000.00 BMW or $300.00 phone .. which one do you think I will be getting rid of ????????????

  118. Matt M

    07/27/2012 at 4:16 pm

    When I first upgraded, everything was broken. I did a factory reset, which was certainly annoying but it solved all problems.

    Now my biggest issue is with text prediction. On the old OS there were five or six options presented to me for the next predicted word. Now there are only three, and the phone NEVER guesses a word without my giving it the first letter. The old phone made great guesses all the time. Anyone know what’s up with this?

  119. james

    07/28/2012 at 7:40 am

    ADOBE 11 ISSUES? FIXED!! it took a while but I finally figured out how to get videos to play heads are still have adobe 11 installed so I don’t know if that helps or not but I downloaded adobe air from google play. and it is working great with all my videos on all my web browsers no freezing issues so far please reply to this post if you try this or have tried this and had the same result but I’ve had.

    • Mike

      07/28/2012 at 2:00 pm

      Tried Adobe Air + Adobe Flash Player 11 before, didn’t work. Trying them again, still doesn’t work. I’ve done 3 factory resets since having ICS inflicted upon my phone. It still sucks, swishes and swallows. If this imaginary “fix” ever materializes I’ll be surprised if it doesn’t just cause new and/or different issues.

      Seriously thinking of testing the bullet resistance of the RAZR MAXX.

  120. Leisure suit Larry

    07/28/2012 at 4:22 pm

    I upgraded to ics and my teeth fell out. Then I got the runs. Now I have bad breath.
    That darn icd and Verizon! Oh my, now my front Tire is flat! Grrrrrr

    • Fred

      07/28/2012 at 4:26 pm

      Apparently it turned you into an asshole as well. Or maybe that is your natural state of being.

  121. Andy

    08/01/2012 at 8:05 am

    I noticed the battery dying more like the rest of you on my razr maxx. The battery is the very reason I bought the phone, so to have this capability ruined is very frustrating.

    However, I have a side effect that no one else seems to have. The moment I downloaded ICS, I no longer can connect to motocast USB to sync with my windows media player. It used to work like a charm, now it just won’t recognize my phone. It charges, but I get the motocast usb error saying it won’t recognize my phone. I went to the motorola link it gave me and followed the steps like making sure my device was selected as a media device, that it was unlocked, and that USB debugging was disabled. I am using the usb cable that came with the phone. I tried uninstalling the device manager and motocast and re installing, but no dice.

    Anyone have any idea? I am using Windows 7 home premium.

  122. Adrienne Moore

    08/02/2012 at 8:23 pm

    I can’t say I love the feel of ICS, but its doing OK, with one exception. I live Mountain time zone, no where near a zone change. When I enter a calendar event, then go in to edit it, it switches to Pacific. My home and calendar time zones are set to Mountain, so it alarms at the correct time, but shows the pacific time slot in the daily view which is no good when I’m trying to plan my day by overview.

  123. Russ Hoefer

    08/03/2012 at 7:33 pm

    Ready to cancel contract – gingerbread was excellent, ICS horrible!

  124. ACV

    08/08/2012 at 12:01 am

    Not a big techie but whatever this update is my browers freezes when trying to open video, movies. Brower totally stops working – very annoying. Battery heats up and does not charge very well. I am also ready to give up on the Android and leave Verizon. Paying up the wazoo for a phone that doesn’t even work :-(. Very sad been a customer for over 10years and this really bites. Can you tell I’m not patient.

    • Joshua F.

      08/08/2012 at 12:19 am

      The reason your browser crashes or just won’t play video is because for whatever stupid reason Google and Motorola decided to do away with Adobe Flash support. Some people have had luck downloading Flash Player on their phones from the Play Store, me not being one of them. The YouTube app is the only way I can watch videos. Unless the video is in HTML5 format, which ICS supports. Apparently HTML5 is the new thing and is going to make Flash obsolete.

  125. Anish

    08/09/2012 at 1:04 pm

    I just got my update yesterday! My music player and gallery don’t work! Play music and 3rd party mp3 apps are failing to recognise that I have music on my SD card! My phone freezes quite alot! The battery gets used up quickly and the phone overheats! I wish i had read all these before I updated it =/

    • Joshua F.

      08/09/2012 at 1:48 pm

      I would recommend trying to do a factory reset. Save all the things that you can such as pictures on the internal storage. Also it doesn’t hurt to remove the sd card while you’re doing it. Sometimes phones don’t upgrade operating systems well.

  126. Tara

    08/09/2012 at 4:11 pm

    A factory reset, clear the phones partition/ cache/ (google the directions), letting charge run all the way down then charge all the way to full before turning it on worked out most of the glitches for me. I now only have to restart my phone once every few days/once per week or so cuz my notification bar gets stuck….but that’s worth it for me!

  127. Frank

    08/10/2012 at 6:44 pm

    The whole thing is buggy!! They need to update to the next release and not waste time with ICS anymore. 4.1 (i forget the name) is much improved. They are the worse people I’ve ever seen on bugs and getting updates completed. This is a perfect example of why Apple thinks Android is a joke.

  128. AJ

    08/12/2012 at 7:58 am

    The problems I’ve been having is phone overheating, lagging on text entry, & deletes whatever i download within 1 or 2 days (pics, videos, & music)

  129. ELISE

    08/18/2012 at 5:26 am

    Accidentally hit install last night after avoiding the update for a couple of weeks. The number one thing I most hate about Droid is the forced updates. I want to be able to update when I want to without being badgered to do it.

    So far battery life is about half of what it used to be. A lot of this has to do with the display. It used to make up aprx 40% of battery usage, now it’s 70-80%.

    My phone gets hot which can lead to locking up. I had that happen several times before the update so I’m worried it will happen more often now.

    I don’t like the new Google screen. Can anyone explain the reasoning behind moving the search icon to the bottom of the screen and putting the delete icon in it’s place??? Is that so people will get pissed and smash the phone so they have to buy a new one???

    Taking contacts out of the phone app is just stupid.

    Its more difficult to delete apps. Instead of deleting them right from the app drawer I now have to go to manage apps. Another pointless change.

    I don’t like the new start screen that takes an extra step to open. However I did find that I can turn off the boot screen completely.

    I also miss the ability to hide apps. I can disable some apps but there are many that can’t be. Previously those could be hidden but no more.

    There are some new features i like so overall it doesn’t suck but I still regret installing it and i would revert to Gingerbread if possible.


    08/22/2012 at 2:29 pm


    this morning at 7 AM, I was in bed checking e-mails, and social web sites. This is common for me. At about 7:10, I got a message from verizon I need to up date my new softwear…like always I hit “accept” THIS WAS AN VERIZON MESSAGE NOT A FAKE ONE….I went in and left the phone on the night stand as it did “it’s thing”…I come out and my phone was totally LOCKED UP!

    This phone is the NEW DRIOD 4 G and I have only had it since April of 2012.

    I drove into work and the phone was nothing but a brick! I took it to my local Verizon store and the guy said, “OH YOU DOWN LOADED ICS HUH”….I said, “I have no idea what that is but yea I downloaded the new softwear verizon sent me..” He explained that this softwear has been a problem for several phone types in the verizon inventory (this was also confirmed by a sprint sales person-more on him later!).

    The verizon tech mess with my phone for an hour-I lost two highly important calls in this time. Then he called Tech support- and they looked at it for another period of time-In all about 2 hours! The soultion was to be without my phone for 2 or 3 days. I have been a verizon account holder with the same number since the mid-1990′s and never had a late payment or issue. I am the customer they want!

    Verizon was not only inflexable, I was going to loose business becuase my cell phone is for work! When is became apparent that Verizon was NOT GOING TO GIVE ME A NEW PHONE, THEY COULD NOT FIX THIS PHONE-MY PHONE WAS NOT EVEN CHARGING BECUASE OF THE INTERNAL PROBLEMS,I walked down to sprint.

    I told the guy my phone had “crashed” and he laughed, “oh you down loaded the ICS softwear..why they forced that on customers is beyond me”-SO THIS IS NOT ME-IT IS VERIZON! I explained my problem and I needed a phone.

    Sprint’s charge was 85.00 once I gave them my verizon phone and I got a new phone on the spot! I walked back down to Verizon-got my junk phone-took it to Sprint and he looked at it and said, yea your phone is not even holding a charge now.

    Long story short, after a long history with Verizon, I dumped them and ended my service with them becuase of their new soft wear-ICE CREAM SANDWHICH! My phone was so trashed they could only get my contacts- my music, and photos were all gone and the phone was not even charging at a reasonable rate.

    I expaect to get some nasty letter from Verizon now for ending my contract with them-but that is fine! I am able to handle that.


  131. Chris

    08/22/2012 at 10:22 pm

    ICS update has killed my battery life, crappy signal strength and overheats phone to where you can barely even hold it! Bugs? Hardly. Developers had their backs against the wall to meet a deadline to push ICS out and screwed users into believing they were getting a sweet update. Instead we got a horrible update that is ruing a $600 phone. Motorola and Verizon need to pull head out of backside and square this crap away!
    Most, if not all users of smart phones rely on it for everyday use. When you mess with how it operates by pushing out an update that f** ks it all to hell, don’t be surprised when floods of calls come in wanting explanations or money off their bill for crappy service!!!
    Get it together! Really….this aint rocket science!

  132. Tonah Milton

    08/25/2012 at 9:35 am

    I’m not too phone savy so maybe all of my experience doesnt’ apply, but I seem to have lost sound for playback of video recordings (youtube & such). Many settings change, some I can’t locate to change back. Bat life & signal strength extremely shortened,lowered. Lag time between press & screen reaction. Sadly, I typically DON’T load updates until much later (after everyone has identified issues & dev has fixes.) Not sure why I handled this differently… but I am not surprised at my unhappiness. To me, that last statement says everything.

  133. Tony

    08/27/2012 at 10:12 am

    I am using a Motorola Razr Maxx running ICS and it is the worst OS I have experiences since the release of Android. My device worked great before ICS update. I not only have terrible battery life with a 3300 MHz battery but it over heats. Signal strength is terrible. I cannot believe they changed the notification of missed calls from red to gray. They made the icon for Exchange emails the same color as the POP email. The notification for Exchange email is the same color as POP email, Gray. Can it get any more boring? It was nice to be able to tell the difference as to what email has mail as well as tell the difference between the icons without having to double check because they look exactly the same. I think the worst part for me though is the fact to place a call sometimes can take over 60 seconds. When I dial a phone number and hit send, it just sits there and will not call out. I have had to power cycle my device once 50 percent of the time and sometime twice before the device will place a call. I have even tried to use voice dialing and I have the same results. This is completely unacceptable. I also cannot go back to my previous OS. I am stuck with ICS no matter how bad it performs or doesn’t perform. Android has taken three steps backswords with ICS. Then Google has the nerve to say, be patient. Motorola wants me to reset my phone back to factory settings and set it all up again. They don’t seem to care that it takes me over six hours to do this because none of my apps are backed up like in iTunes so I have to write down what I have and re download them. I have be anti-Apple but the iPhone 5 4G LTE cannot get here soon enough. Screw Android!

  134. cbro

    08/31/2012 at 12:01 pm

    I guess there’s still no bug fix update? I have not installed ICS to my razr maxx yet. I heard there was to be a bug fix update in mid august, but can’t find any reports of one. Guess I”ll keep waiting. I don’t really care about having the most recent OS, I just want a fully functioning phone. :)

  135. brad

    09/05/2012 at 7:02 pm

    My issue is with aol mail after update attachments don’t work right only half pictures shows or says file currupt but works fine if I open aol in my browser I’ve called aol, Motorola, and Verizon no help k-9mail works but font like the layout of it reinstalled aol 15 time did factory reset also no help, also the same mail attachments work fine if sent to my Gmail. Any ideas???????!

  136. Sonny

    09/30/2012 at 5:09 pm

    It absolutely does what it spent have is the “AUTO SRTTING”. You can put it on Ltd/coma and leave it and 4 g is then off. Want it back on do same procedure in reverse. I can’t say if this is a fix for battery life but you can setit to 3g only.

  137. Bill Anderson

    10/01/2012 at 2:14 pm

    Droid RAZR – battery life sucks, have to charge it a couple times a day on average. Basic phone functions are unreliable, like pressing ‘ANSWER’ and immediately having the call disconnected (nice feature, eh?). Good way to turn Android users into IPhone users.

  138. Pissed Off

    10/10/2012 at 11:14 am

    ‘make due’??? FU! My ice creme sandwich has melted! This software is SHIT!!!!
    I’m getting the S3!

  139. JW in DC

    10/22/2012 at 6:18 pm

    like many of you I also did the download…. what a big mistake ……don’t don’t don’t do it!!! I have most of the same symptoms everybody else is having with the slow screens , the screens lagging, intermittent sound issues NO Flash Player, contact list missing from phone, keyboard issues, swipe screens freezing, can’t open multiple windows, connection drops, WiFi disconnects, diminished battery life and who knows what else I haven’t discovered yet. I’ve also read most of the comments posted on here that date all the way back to June. today is October 22nd and the piece of shot download is still happening and Verizon have no clue when and if it can be fixed. I use to love my razor now I hate it and want to smash it against the wall. shame on you verizon!!

  140. WJ

    12/18/2012 at 2:53 pm

    I updated mine when I first saw the new version. I expected it to be even better, but am very, very unhappy with it. I have the same issues other people are talking about. Especially with lag/lockup issues and the battery life being the worse. Went from the battery lasting a few days idle/active to maybe 8hrs idle/active.
    I want ICS off my phone or a patch! It is now Decemeber and have not yet seen a fix. About to factory reset.

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