GameStop Call of Duty: Advanced Warfare Release Problems

The Call of Duty: Advanced Warfare release is here and at midnight easter many gamers found a nasty surprise in the form of GameStop Call of Duty: Advanced Warfare release problems including missing codes. Here’s what’s happening and where you should look for your Call of Duty: Advanced Warfare code, although it’s not s sure bet that it will be there.

The digital Call of Duty: Advanced Warfare release started at 12:01 AM Eastern o November 3rd, as shown on Microsoft and Sony markets, but users who bought the game through GameStop digital downloads immediately ran into problems.

Read: Call of Duty: Advanced Warfare Reviews

As #AdvancedWarfareDAYZERO trended on Twitter we spotted many users complaining to GameStop about missing Call of Duty: Advanced Warfare download codes for access to the DAY ZERO version which promised 24 hours of early access and double XP. Many users waited up late for the codes to arrive, and are left with no code and no refund.

There are many GameStop Call of Duty: Advanced Warfare release problems.
There are many GameStop Call of Duty: Advanced Warfare release problems.

The Call of Duty: Advanced Warfare release is odd due to the day early access and it’s also one of a growing number of games arriving at 12:01 AM Eastern, after many digital downloads started on Pacific time, making them an unattractive option for any gamer in the Midwest or on the East coast.

The earlier download time and the day early access likely combined to deliver these GameStop Call of Duty: Advanced Warfare release problems for the digital downloads.

You can try to check the purchase history, using the guide on this GameStop help page, but even then some users see an error.

GameStop Call of Duty: Advanced Warfare codes are missing and still "Verifying for some users.
GameStop Call of Duty: Advanced Warfare codes are missing and still “Verifying for some users. Image via @NexusWaves

The common problem is,

“Your Download Code is unavailable until your order review is complete. You will be notified via email with further instructions.”

The order page shows, Call of Duty: Advanced Warfare Status Verifying. Instead of offering gamers the code they need to download Call of Duty: Advanced Warfare on their consoles.

Read: Call of Duty: Advanced Warfare Release – What to Know

While many shoppers purchase the digital Call of Duty: Advanced Warfare direct from Microsoft or Sony, GameStop also sells codes that users can buy to gain a download code. The codes are supposed to arrive in time for the release, but that is not the case for many buyers who are still waiting for their GameStop Call of Duty: Advanced Warfare codes to arrive.

Many users are still waiting for their GameStop Call of Duty: Advanced Warfare codes.
Many users are still waiting for their GameStop Call of Duty: Advanced Warfare codes.

Here are just a few of the complaints about missing Call of Duty: Advanced Warfare codes from GameStop customers.

https://twitter.com/ZackTowns/status/529141947341238273

https://twitter.com/Le7Zins/status/529141513435901952

Some users suggest refreshing your order screen and the GameStop Call of Duty: Advanced Warfare code will appear.

Throughout this all, GameStop replied to one user, suggesting they email [email protected] for help.

If you are able to access your GameStop Call of Duty: Advanced Warfare code, let others know how in the comments.

15 Comments

  1. KoVertWolf

    11/02/2014 at 11:05 pm

    So apparently people are getting codes for their 360 pre orders, but the code is only 60 dollars of ms credits, not enough to buy the game after taxes

    Reply

  2. aaron marr

    11/03/2014 at 4:01 am

    I physically went to gamestop a week ago, and pre-ordered my code for COD AW day zero edition. Came home and installed game to my hard drive from xbox store with code. Waiting anxiously for midnight on Nov. 3rd to launch the game only to find out that the game wouldnt lauch. After hours of trying to figure out the problem, MICROSOFT tells me to uninstall from my hard drive and redownload the game. Which takes about 5 hrs depending on internet speed. So thats where I am right now reinstalling the game and keeping my fingers crossed that it works. So maybe I can salvage something from this bismal unsuccesful launch so far. I think players should be rewarded with something for their misfortune.

    Reply

  3. bo bo

    11/03/2014 at 4:35 am

    still no code? ive been waiting all damn day!!!

    Reply

  4. Eric Thompson

    11/03/2014 at 4:54 am

    I pre ordered COD Advanced Warfare for PS4 from Gamestop back in July. My order said Codes will be available 11/02/14 11pm CST. CST is one hour behind EST. I checked at 2 pm EST and still no codes and the ETA had changed to 11/03/2014 9 am CST. Its 752 am and I still cant download or play. The last time I get anything from Gamestop!!!

    Reply

  5. Eric Thompson

    11/03/2014 at 5:17 am

    I sent an email to gamestops website. Below is the response. Wow! 24 to 48 hrs later? Really? Oh did I metion how they say they dont take the money from your account until the download is available? Pure manure. They hit my account before 5pm yesterday.

    Dear GameStop.com Customer,

    We have received your email message with the subject:

    “COD Advance Warfare download codes”

    Thank you for contacting us. Please allow 24-48 hours for a response.

    Reply

  6. tony

    11/03/2014 at 6:54 am

    Still no code. No email or proper download code placement under order history

    Reply

  7. Melvin powe

    11/03/2014 at 7:18 am

    I waited 6hrs for advanced warfare to download… i got to play one match then it cut me off saying “package content is no longer available” so i tried playing the campaign and get the same msg… wtf???

    Reply

  8. Mike

    11/03/2014 at 10:59 am

    Funny story…

    I went to the GS release last night, got my copy of the game, took it home, and began installing it. Thinking I would be proactive, I took out the little slip of paper with the codes on it for the Day Zero stuff to enter it while the game was installing. And low and behold, the code on the slip of paper is 24 digits, not 25 like every code has been for XBox for years. I try entering it anyways, and it doesn’t accept it. HA HA HA, so damn funny, isn’t it?

    Reply

  9. Lamont

    11/03/2014 at 11:54 am

    Yeah I finally got my code 12HOURS LATER and its not even enough to get the game with taxes and all. WTF!

    Reply

  10. Mike

    11/03/2014 at 7:37 pm

    I have the code but it’s not working

    Reply

  11. Calvin

    11/03/2014 at 8:27 pm

    Ha ha for you guy that got the crappy digital version of the game I bought the physical copy of the game and put the day one codes in and they worked for me and I am a ps4 owner so everything works out for me

    Reply

  12. Rachel

    11/04/2014 at 5:26 am

    Usually I buy physical copies of games, but since my brother has a 360 and I have a one we figured we should do the free game upgrade. He bought and downloaded it just fine on his 360, but when i go to the xbox one store (on the account the game was bought on) it says unavailable and for the day zero edition (the only one thats available for me) it doesnt recognize he bought it… What the hell do I do?!

    Reply

  13. Woodchuck Red4

    11/04/2014 at 7:29 am

    Same issue as Rachel. Purchased the digital version so that I could play with my buddies that haven’t upgraded to the One yet. Works fine on my 360 but won’t allow the install on One without paying again.

    Reply

  14. Ruth

    11/04/2014 at 2:03 pm

    > Preordered the digital download for 360 from GameStop.
    > Didn’t get the code until 7AM on the 3rd. > Redeemed code, now I have a $60 credit on my MS account.
    > Okay, a little weird, but I can work with this.
    > Attempted purchasing the game, turns out I don’t have enough to cover the taxes.
    > Way to go, everyone. All I wanted was to play Day Zero on my birthday.

    Reply

  15. Russell

    11/05/2014 at 10:15 am

    So I got my hard copy downloaded it , and then I download the bonus content and I never got it. So I uninstalled it and redownloaded it and still no bonus content. WTF do I do?

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *