How to Fix Most Xbox One Problems in 3 Steps
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How to Fix Most Xbox One Problems in 3 Steps



The Xbox One, Microsoft’s new entertainment box, has proven to be both a powerhouse and a fickle beast. Each day millions of users play games, watch live television shows and video chat with friends and family on the $499 device. Unfortunately, it’s still early days and like any other product there are Xbox One problems and bugs that stop users in their tracks. Thankfully, there’s a simplistic and easy way to fix them.

So how do you fix most Xbox One problems? Shutdown, unplug the power cable and all related accessories and wait two minutes.

Shutting down your Xbox One is simple. Don’t use your controller, Kinect sensor or SmartGlass app to shut down the console. By default, these options don’t really turn the console off. Instead they leave it in a low-power state. Place your finger on the glowing power button at the front of your console. It’s shaped like an Xbox logo. Hold your finger there until your console turns itself off.

how to fix most xbox one problems in 3 steps (1)

Now unplug anything you have running directly to your Xbox One. That includes any television sets, cable boxes and the power cord itself.

how to fix most xbox one problems in 3 steps (2)

Wait two minutes before plugging the console back in. Then reconnect everything that was plugged into your console before.

how to fix most xbox one problems in 3 steps (3)

Power the system on and wait for it to boot. This could take some time. In our experience rebooting after restarting everything took about a minute. Be sure to turn your television off, too, if you previously configured your Xbox One console to control your television set.

how to fix most xbox one problems in 3 steps (4)

Now use your controller or to see if the Xbox One problems you were having are still there. So far we’ve used this method to fix the Xbox One Dashboard not loading despite it being connected to a network, the Xbox one not detecting the Kinect 2 sensor despite it being plugged in and some overall dashboard sluggishness after we mistakenly left a game running in the background for too long in earlier software releases.

The hope is that Microsoft will address these Xbox One problems in future updates quickly. So far that seems to be the case; for example the Xbox One Dashboard not loading isn’t a problem in the latest preview version of the Xbox One software.

8 Best Free Xbox Games: January 2018



Many free-to-play games revolve around strategy or civilization building. Warframe is one of the free Xbox games that you can download now that doesn’t. It’s a third-person shooter.

The Tenno have just awoken after centuries of sleeping in stasis. Warframe takes its name from the suits that the Tenno use to do battle with the game’s other races. There’s the Greiner, who are clones of humans. The Corpus belong to a technology company with lots of robotic innovation at their disposal. Sentients consist of an alien race that’s back to do battle.

Warframe features both player-vs-player combat and a single player experience.

Download Warframe from the Xbox Store 



  1. Mike

    04/05/2014 at 2:37 pm

    1) go to the store
    2) buy a ps4
    3) plug it in

    • coral

      07/26/2015 at 6:50 pm

      thank you!!!!!!!!!!!!

    • marijoytolentino22

      03/06/2016 at 10:13 pm

      I just bought an Xbox one….and when I plugged in all…It went to the green startup animation then for a few seconds the black screen that appeared with the E305 followed saying its a system error. What shall I do next?

  2. pete

    04/05/2014 at 4:27 pm

    here is an easier way hold your finger on light logo on the box while hold leave finger on the light area while looking at the power brick it will flash orange quick and go back to white still leave finger where the logo was light. it takes about 30 seconds the light should go orange again and stay that way. after that happens its ready. take your finger off and then touch the logo again. this is called a hard reboot, the screen will stay green for a while because it has to reboot, and your tv may shut off you just put it on manually and then the xbox will the same as before the problem.

    • George

      11/28/2014 at 11:53 am

      Thanks Pete! That worked for me.

  3. tim

    04/07/2014 at 11:40 am

    @mike 4 have nothing to play so visit xb1 articles and troll.

  4. sherenanz

    08/01/2015 at 2:41 am

    Thanks Travis, worked a charm. Will try Petes info next time.

  5. Jack

    09/16/2015 at 8:17 am

    ITS NOT WORKING!!! It’s on the black screen and just says there it doesn’t show the logo or anything I think I’m gonna cryHEEEEEEELLLLLLLLPPPPPPP

  6. Kyle

    09/27/2015 at 7:28 am

    My screen just turns black everyvtime I turn my Xbox one on help!!!!!!!!!!!!!!!!

  7. Poop

    10/11/2015 at 1:40 pm

    Omg thx

  8. johnny

    10/15/2015 at 4:21 pm

    I need help my Xbox one turns on and shows green and Xbox logo then goes to a blank gray screen

    • Michal

      10/23/2015 at 7:26 am

      Have you fixed the problem? I have the same problem.

  9. Michal

    10/23/2015 at 7:25 am

    Our Xbox is also returning green screen, then grey??????????????

  10. Thina

    11/13/2015 at 12:04 am

    HEy I can’t open my xbox one each time I open it shows the logo screen and then a black screen with an error message saying system error E200….tried the hard boot but still does the same thing

  11. Dodgeking18

    03/05/2016 at 10:09 am

    My xbox is having problems connecting to Xbox live. There for a while it would say sorry (person) cannot connect to Xbox live than it would have me Type in my account info and a security code that Xbox would send via email. Some one please help I’ve tried rebooting it the hard reboot and all kinds of different ways. I need some great ideas!…

  12. Cam

    03/10/2016 at 5:34 pm

    every time I try to put a game disc it says do you own this game disc and asks if it’s Xbox one, which it is. what can I do???

  13. Tom

    03/14/2016 at 7:53 pm

    Did all of these talked to the support team and they want 115 dollars to fix it. I will never again switch from PlayStation to Xbox !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  14. Ryan

    04/06/2016 at 11:54 am

    Xbox is the best!!! You just need the right people to ask what’s wrong. Like there was this guy named Rome, he explained everything more clearly than the first person. :C DONT DOWN MICROSOFT, PS4 and MACS are for people who don’t know how to use technology sometimes. If you have any comments or disagreements, please email me. I will not be back on here again unless i need instructions on how to reboot my xbox again.

  15. Ryan

    04/06/2016 at 11:55 am

    Don’t judge me xbox does have problems from time to time but it’s the best gaming platform there is I bet!

    • Nicola

      07/04/2016 at 3:23 am

      hello my xbox one turned off and i cant get it to play dissc can you help me please

  16. Axel Ibanez Hernandez

    05/01/2016 at 11:40 am

    Yesterday I was playing my xbox one and then the game freezed and then I took the disc out and the screen turned black and I turned off the console and when I turned it on back again it started normal like with the green screen but then the screen turned black again,and nos i cant play the only thing i can see is like when you press botton to turn off your control or xbox that is it

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