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iOS 8 Problems Plague Users



Yesterday, Apple released its iOS 8 update for iPhone, iPad and iPod touch, ushering in a new era of its mobile operating system. And while the update delivers a ton of new features, iPhone and iPad users say that it also delivered a number of iOS 8 problems as well.

On September 9th, Apple announced that it would be taking the iOS 8 update out of the beta program and that it would be delivering the update to the public on September 17th. Right on cue, Apple made the iOS 8 update available to iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPad Air, iPad mini with Retina Display, iPad 4, iPad 3, iPad 2, iPad mini, and iPod touch fifth-gen users.

iOS 8 is not as ambitious as last year’s iOS 7 update but it’s a large update nonetheless. Apple’s new software for iPhone and iPad comes with a number of new features including improvements to Photos, iMessaging, FaceTime Audio, calendar, accessibility, and more. The iOS 8 update delivers well over 100 new features to iPhone and iPad users.

In addition to these features, it appears that the iOS 8 update has delivered a number of issues as well. iPhone and iPad users are complaining about a number of iOS 8 issues though the start of iOS 8 problems can be traced back to yesterday and the minutes and hours after Apple first released the iOS 8 update to the public.

After the iOS 8 update, "Why is my iPhone slow?" is a common question.

After the iOS 8 update, “Why is my iPhone slow?” is a common question.

Shortly after the arrival of the iOS 8 update, iPhone and iPad users in the United States and around the world ran into an assortment of installation issues that prevented them from installing the iOS 8 update in a timely manner. Long download times, storage issues, and failed updates were among the most common iOS 8 problems that emerged in the seconds after iOS 8 first arrived.

Those problems continue to plague iPhone and iPad owners 24 hours after the iOS 8 release date though unlike many of these initial iOS 8 issues, the installation issues can be solved right now. (Those links above will take you to proper fixes.)

Those iOS 8 issues have now been joined by several others as more and more iPhone and iPad users install Apple’s brand new upgrade. Apple’s discussion forums are littered with complaints about iOS 8 and the supposed problems that the update has delivered to iPhone and iPad users of all shapes and sizes.

iPad Pro

iPad users are evidently dealing with a myriad of issues after installing iOS 8. And while we’re hearing and seeing a lot of complaints from users with older devices, these problems aren’t limited to owners of the iPad 2 or the iPad 3. iPad mini with Retina users are complaining about bad Wi-Fi. iPad mini users are saying that the experience is incredibly slow after installing iOS 8. And iPad Air users are saying that Safari is extremely slow after installing Apple’s new update. Those are just the tip of the iceberg.

iPad 2 users are complaining about an assortment of performance issues after the iOS 8 upgrade. iPad 3 users have run into similar issues and they say that the performance after installing iOS 8 has taken a hit. Apple’s forums are filled with complaints like these. iPad users are having issues with sound, problems with multitasking gestures, FaceTime issues, and more.

The iOS 8 performance is good on the iPhone 5s.

The iOS 8 performance is good on the iPhone 5s.

iPhone users are dealing with iOS 8 problems as well. And just like the iPad update, the iOS 8 update is being unkind to all kinds of iPhone users, not just those with the iPhone 4s.

iPhone 5 users are complaining about a number of problems after installing iOS 8. It appears that some iPhone 5 users are dealing with poor performance after installing the new software and we’ve spoken to one iPhone 5 user who claims that the Mail app keeps crashing and that he’s seeing random reboots after the upgrade. Random reboots were a huge problem in iOS 7 though Apple seemed to have patched up those memory leaks with iOS 7.1. Not all iPhone 5 users are dealing with issues, however.

iPhone users are also complaining about Wi-Fi issues, a number of problems with the new Family Sharing feature, more Wi-Fi issues, and we’ve heard from iPhone 4s and iPhone 5 users that claim to have abnormal battery drain after the update. Wi-Fi issues and battery life issues are the most common problems after a major iOS update.

We’re also seeing complaints about Bluetooth connectivity, messaging problems, general sluggishness, and a whole lot more. Fixes for many of these issues are hard to come by at the moment. iOS 8 is still very fresh and we’ve only had about 24 hours to digest all of these issues and problems affecting iPhone and iPad users.

Those who are dealing with issues should, for now, consult Apple’s discussion forums or another popular forum, investigate these iOS battery life tips and take a look at some of these fixes for common iOS problems after an update. If none of these fixes work, it might be worth backing up the iPhone or iPad and performing a fresh install.

Apple doesn’t announce incremental bug fix updates ahead of time though the company will almost certainly deliver an iOS 8.0.1 update with bug fixes on board in the future. Historically, bug fix updates have rolled out just days after an update’s initial release.



  1. Redwan Rezvi

    09/18/2014 at 11:43 am

    After my ios 8 update on my iphone 5 i have been facing performance issues and fast battery drain. Wish i could roll back to ios 7. -_-

  2. John Smith

    09/18/2014 at 12:12 pm

    This is a common problem with all new IOS updates, Apple or Other devices. The concern I have is that I have not yet downloaded IOS 8 on my Iphone 5S and yet I am having the same issues lately, in particular with wifi. I tend to think they put out issues for the phones to incentivise some people to buy new ones because their current phone must be broken. But then they put the patch out which stops the problems magically created around this time. Its all a cycle.

  3. Brad flynn

    09/18/2014 at 12:25 pm

    After downloading iOS 8, the data on my iPhone 5s has not been working what so ever

  4. Miriam Campbell

    09/18/2014 at 1:43 pm

    I downloaded iOS 8 to my iPhone 5S today. Now I have no access to many of my apps, including my alarm clock and Facebook. I get the message “Cannot connect to the App Store.”

  5. Moises

    09/18/2014 at 2:41 pm

    Ah ah I’m not updating ios 8 cuz I heard people having issue it’s good I’m in iOS 7.1.2 I’m perfectly fine .until iOS 8 has big fixes and good performences :(

  6. Yeezy

    09/18/2014 at 5:35 pm

    After updating to iOS 8 on my iPhone 5s I can not swipe notifications away when I do try to swipe them away the phone freezes and my data is really slow

  7. Pola Kardashian

    09/18/2014 at 6:18 pm

    After i downloaded that nonsense ios 8 my battery percentage is not showing even though i switch it on i already restart, hit the home and power button at the sametime but nothing happen can someone know how i can fix it pls huhu

  8. Daniel

    09/18/2014 at 7:42 pm

    I’m also having a lot of problems with my iPad 2 after upgrading it to 8 comme on apple release the bug fixes sooner than later

  9. chris9464

    09/18/2014 at 8:11 pm

    so glad i learned my lesson with apple ios updates….stay away from them….

  10. Jam Man

    09/18/2014 at 10:29 pm

    I gave it 13G of unused space to help it install correctly, but the IOS 8 update still went crappy. I had to reinstall all of my movies and lost some movie artwork along the way. No matter how many time I tried copying back the movies with the lost artwork, I only get a blank image. The only reason I attempted at all was that I was hoping the update would fix the distorted sound coming from the speakers on my ipad mini w/retina display. No such luck. I was also hoping they would start reading the audio metadata in movies that gives you a description of alternate audio tracks. You know like ‘Main Audio’ & ‘Director’s Commentary’. All I get is ‘English’ & ‘English’ – how am I supposed to know which is which? What really gets me steamed is that back around IOS 6, Apple devices could read this metadata from videos. Are the programmers at Apple morons or what.

  11. Kat

    09/19/2014 at 1:27 am

    No sound coming our of iPad Air since update.. Can connect to BOSE speaker, but no sound. Lost all artwork on playlists. Dropbox crashes within 2 seconds. I am soo frustrated!

  12. Bob Black

    09/19/2014 at 4:59 am

    Hey.. just buy a new iPhone 6 for a grand and your problems are SOLVED, quote by Timmy

  13. Mike polansky

    09/19/2014 at 5:00 am

    System 8.0 is slow, slow. Reboots often. Apps not responding on 3 attempts. Drops connection at will,

  14. Chris

    09/19/2014 at 7:25 am

    I updated my 4s yesterday at 4:00 p.m. Since then I have had to charge it from drained 3 times – and I have not used it! I have everything shut off, screen at low and no e-mail push. I have made no calls, used no apps and processed no messages.

    The battery has drained from full to <10% in less than 3 hours, 3 times.

    Stay away from it!

  15. Karon Gleave

    09/19/2014 at 7:46 am

    Since the update my battery has been terrible plus my MP3 downloader/player just crashes repeatedly, wish I’d not bothered!!

  16. Laurence

    09/19/2014 at 7:56 am

    No Bluetooth audio streaming, intermittent wifi, massive battery drain. Just 3 of the basic functions of an iPhone 5S that now don’t work properly on iOS 8. Avoid it. Would help if Apple actually tested it before rollout…….

  17. imispgh

    09/19/2014 at 8:24 am

    Apple like most commercial IT companies are a mess. As wild as it may seem they use very few best practices. There is no way a robust test program would not catch most of the common items being seen this close to a roll out. And with so few people actually upgrading so far.

  18. Rachel

    09/19/2014 at 9:20 am

    Since updating to iOS 8 I have trouble with Safari I never had a problem before ughh frustrating

  19. Ames

    09/19/2014 at 11:39 am

    You’d think after all of the iOS Update issues since the iPhone4 came out, that people would learn to NOT run the update until you read the reviews. I’ll stick with 7.1.1 on my 5S – no issues at all – other than the Cartoonish Icons that Apple still hasn’t addressed, and the lack of ability to “Personalize” your phone, of course.

  20. Kate

    09/19/2014 at 4:04 pm

    Great, no access to facebook, whatsapp or Google. All 3 crashing since update. Nice one Apple, want to throw my iPhone 5 up the wall right now. Seriously considering Samsung not iphone 6. Fed up of problematic updates!

    • Imispgh

      09/19/2014 at 4:18 pm

      I get Apple cannot test with all combinations of apps. But it is a closed system. So either their architecture has no real robustness especially for exception handling or their testing is a joke. If this were allowed in planes millions would die or everything would come to a halt. They get away with this because they are the best of a crappy breed. Commercial IT is deplorable.

  21. Jerry J Kane

    09/19/2014 at 8:08 pm

    since I downloaded IOS 8 my ipad won’t download updates. Neat, huh

  22. Kevin

    09/19/2014 at 8:37 pm

    Installed on iPhone 5 and iPad4 . No issues

  23. Sajjad

    09/20/2014 at 4:58 am

    Oh man, so sad , i just updated to ios 8 , and im having problems , when i send a watsapp message , it takes around 3 sec to be sent, sometimes it takes around 5-6 secs shit im so sad about the new update, ,,, i hope and expect Apple will help us out of this :-|

  24. Mike Wilsher

    09/20/2014 at 6:20 am

    Newsstand has issues on my iPad, I can not read my magazines,tried restoring purchases re-downloading the magazine app. Not good. My iPhone 5 now has really poor battery life. My wife’s ipad, drops the Internet connection constantly. iOS8, is a train wreck for sure.

    • Jon

      10/16/2014 at 9:49 pm

      Im in thsame boat and it pisses me off because you have paid for a magazine subscription which is now not readable.

  25. Scott

    09/20/2014 at 6:36 am

    I’ve had no problems with iOS 8 on my iPhone 5S, so far. My iPad 2 is another story – I’ve got the “no GSM” problem that seems to be wide spread among iPad 2 owners at least. Of course I also had to delete apps and data just to install.

  26. M polansky

    09/20/2014 at 8:36 am

    IOS 8.0 How to bury a great idea in one easy lesson. Slow, unpredictable, not friendly. I think this was released by android

  27. sue

    09/20/2014 at 9:47 am

    I can’t upload any pics to Any site since the update…..UGH!

  28. gilbert raynor

    09/20/2014 at 10:12 am

    I cannot type on 5s since installing update. as soon as I start typing in safari search field, it goes to start screen. Messaging works ok but Safari does not

  29. Kate

    09/20/2014 at 11:32 am

    My phone is practically unusable, well apart from when using it as just a phone. I am so annoyed! Almost every app I use crashes and returns to the start screen. If I wanted just a ‘phone’ I’d have bough a cheap £10 Nokia. There is no point in having an iPhone since the latest update. How do they get away with this. Not fit for purpose. I feel like I’m being robbed at the moment with the price plan I pay for an almost useless phone. Shocking update Apple, this should be a trading standards issue if it goes on for any length of time!

  30. Cooper

    09/20/2014 at 11:54 am

    My 5s is slow, almost like laggy. Sometimes when I try to touch it takes like a min. to register. I get no sound sometimes and my wifi is crap. iOS 8 + Phone = 💩

  31. Francisco Tiburcio

    09/20/2014 at 5:27 pm

    I cant finish the intallation because i must have an account in icluod and my id apple is from gmail and i cant change the id
    Iam in a loop that cant break
    Helpme please

  32. Dawn

    09/20/2014 at 7:51 pm

    I had to delete magazine apps, reinstall, download and then if I close the magazine app I have to repeat process, Safari is slow. My iPad is not the same anymore, wish I hadn’t downloaded IOS 8. I have iPad 2

  33. Nick

    09/20/2014 at 9:20 pm

    With ios 8 I can no longer use my mp3 song downloader app anymore. The app itself has been removed from the app store and every time I try to play the songs within the app, it crashes. The app data does not open in iTunes either, leaving me trapped with hundreds of ‘must listen’ songs in the app and no way to access them. =(

    • AJ

      10/02/2014 at 11:28 am

      Hey Nick,

      I am also facing the same problem but couldnt find any solution so far. :(

  34. Jake

    09/20/2014 at 11:48 pm

    The MP3 Downloader app crashes Everytime u get on it and the messages don’t show up

  35. Nemo

    09/21/2014 at 1:49 am

    Because i didnt want icloud, my screen is frozen on the terms and conditions. I cant use my ipad 4 for anything other than a place mat now grrrrrr!

  36. Thomas

    09/21/2014 at 11:20 am

    Network problems after update upgrade to iOS8 on iPad (Retina and Mini Retina).
    Internet via network connection is down!!!

  37. Sally Doulton

    09/21/2014 at 1:33 pm

    All of my passwords and user names have disappeared with this iOS 8 update and the new version doesn’t remember the new ones…

  38. ORFisherman

    09/21/2014 at 1:39 pm

    Check the apple support forum for the truth, def before you update. Thousands of people are complaining that the new update has destroyed their wifi performance, among other less annoying bugs (which there are many as well). The wifi stack by Apple has lost its ability to retain ap passwords and continuity. While you can browse after a reset of your network stettings, it doesn’t help for bandwidth (say goodbye to Netfix or streaming HBO) and it doesn’t last long before the corruption returns.

    Apple has certainly failed in their QA, and allowed management to push for a committed release date to save face, without proper testing.

    • Thomas

      09/21/2014 at 1:56 pm

      The network reset and reconfiguration seems to solve my problems … Thanks for the information!

      • Sally Doulton

        09/21/2014 at 2:13 pm

        I went to Apple Support and I am not alone with my issue of losing passwords and usernames. So far, no reply from Apple.

  39. Dan R

    09/21/2014 at 4:24 pm

    Enough is enough. Farewell IOS and hello ABDROID! steady fall for Apple since Steve Jobs death. Apple isnt the reliable force it used to be.

  40. collie18

    09/22/2014 at 12:04 am

    I have lost my playlists. In my opinion they keep making it harder to make those things and now I have to remake them. Give me a break Apple. I like learning but redoing everything again and again is getting old!

  41. iOS 8 and what a mistake...

    09/22/2014 at 7:48 am

    URGENT MESSAGE… Besides the iPad download situation, there are also problems with using our beloved Gmail account at Google, plus the new iPad keyboard is just terrible to use. So slow plus confusing and not at all workable like it was before. Hey, so turned it off from the settings :-(

    • The worst choice to make is the iOS 8 download, STOP NOW...

      09/22/2014 at 7:57 am

      Yes, experiencing the same horrible problems and really wish that I did not download it -_- SAD…

  42. Kristina

    09/22/2014 at 10:39 am

    My iPhone 5 is having problems. My apps won’t open my photos more than once, which is a hassle when I’m trying to edit and merge them. All I get is a black screen. My notifications at the top don’t go away unless I click them. If I try to swipe it away, my phone freezes. Some settings I click on will cause my phone to crash. My internet is incredibly slow and often doesn’t load. Some apps won’t send me notifications. Didn’t like that keyboard very much. It suggests words that aren’t even close to what I typed, doesn’t recognize many average words, and it can be a pain trying to constantly fix it. A lot of things don’t work on my data, and I have to reset my wifi often. Messages take forever to send, if they send, and ones being received can take hours or over a day to get to me. This update should’ve been tested more

  43. Mattison

    09/23/2014 at 3:22 pm

    The update gave me one plus. I can now see the full size photo of someone calling me. I could barely see the thumbnail on IOS 7.
    Like everyone else, poor battery life and app crashing; especially my MP3 Downloader/Player. I can’t even get through a full song. With the othe apps, I can at least go back in and use it.

  44. A jackson

    09/26/2014 at 8:33 pm

    Apparently I’m in the smartphone stone ages with my iPhone 4s! Haha unfortunatley I can never afford to keep up with the latest equipment. As soon as I finally get a newer one, they release a newer shinier one. -_- Anyways….I upgraded to ios8 the second it became available and now I wish I hadn’t. :( I’ve had a TERRIBLE time with it so far. Random reboots, freezing, lagging something awful, short battery life. It even shuts off around 20% battery and MAKES me plug it back in otherwise it’ll just stay off and show me the “plug in” image. Up until now I have never had a single problem with this phone. So strange. I hope they get it fixed BC it’s making me hate my phone right now. Good thing I warned my husband to just wait.

    • Mike

      09/27/2014 at 8:17 am

      Go online through your computer via Apple connector. Select general on phone or iPad select updates, download ios 8.0.2. After completing download and install select settings, general and select reset all. Should resolve all issues

  45. Irit8ted

    09/27/2014 at 11:51 pm

    A shambles. Some heads need to roll at that company. Utter shyte.

  46. David Isaac C. M.

    09/30/2014 at 4:51 pm

    There is FaceTime bug for all iPhone and iPod touch users including iPad users. Look at my tweet:

  47. Scott

    09/30/2014 at 5:12 pm

    My iPad 2 continues to shut off cellular service (“No Service” in the upper left corner). Version 8.0.2 did not address this issue. The outage occurs at irregular intervals, and, while service can be reactivated by shutting down and restarting the iPad, I shouldn’t have to do this.

    Of course, if you call APPLE support and are out of warranty as I am, you get charged by APPLE for trying to get a solution to a problem APPLE created. I’d guess stockholders aren’t complaining about this unexpected income stream.

    I’d roll back if I could (or switch to an Android tablet).

  48. Troy

    10/02/2014 at 1:40 pm

    Now with ios 8 my alarm songs only play once instead of repeating. Who wakes up to a song the first time it plays??? I need it to repeat at least 5-6 times before I get annoyed enough to get out of bed. Here’s what I did for a fix until this problem is resolved: I used a program to edit a bunch of my favorite songs in to one long mp3 and set that as my alarm song, so now it plays that variety of songs for about 25 minutes instead of one song over and over.

  49. Ray

    10/04/2014 at 6:05 pm

    Sorry apple- I’m moving to samsung. Enough being manipulated by a tax dodging company.

  50. Chris

    10/06/2014 at 2:25 am

    Updated my 4s with iOS 8 and besides a bit of a general slow down and terrible battery life I think the update was the perfect way to make a shiny new paper weight with an Apple logo on it. I was thinking of going back to android and this just pushed me over the edge. Thanks Apple for helping me purchase a Galaxy S5 👍

  51. Jesper Grona

    10/07/2014 at 1:34 pm

    I have performance and WiFi problems with my iPad 3 after update til iOS 8.0.2. All the above comments confirms different problem, but what about tip to fix it? Do anybody know if it’s help to make a fully reinstallation of the iPad or iPhone?

  52. Mark Kaizik

    10/07/2014 at 11:21 pm

    I’m finding the latest iOS 8 update a really poor upgrade.  To make way for new features that I probably won’t use much, my battery life has been decimated by it on my iPad.  I’ve followed as many tips as I could on the subject such as enabling auto-brightness, switching off apps from running in the background, having WiFi enabled, etc, but this hasn’t helped very much to be honest.  My feeling is that Apple is trying encourage us to upgrade hardware too to be able to use their devices as they once used them, with this more draining software.  I would get about 60% battery life from my iPad now, so it becomes a lot less useful when I’m out and about, which is what the iPad is all about for me, ie not having to plug it in all the time or cart around a power cord for it.  It means that I use my iPad 40% less now unless I’m near a power point and have my power cord handy.  I’m guessing you get more battery life out of Samsung and Windows tablets.  Can someone tell me more on this if they know more please?

  53. Foz

    10/08/2014 at 7:33 pm

    Many problems with ios8. 😞 and one I’ve not seen mentioned yet? My auto brightness is no longer workin neither is my girlfriends. Just bought recon iPhone 4s and did update to 8. Should never of bothered or just bought a Samsung instead. Very disappointed indeed

  54. Doug Wilson

    10/09/2014 at 12:39 am

    I Suffer Internet access problems. Shutting down my iPad and then restarting is the only way to regain access. Very, very frustrating. Bug fix quickly please.

  55. Pam

    10/09/2014 at 1:23 pm

    My problem after upgrading to IOS 8 on my IPad 4 is from distorted sound to no sound at all. Been having this problem, going back & forth for 6 days now. Right now the audio Is working fine, but for how long? I’s appreciate any help!

  56. kate Carlylecarlyle

    10/11/2014 at 2:17 am

    The iOS 8 update is an unmitigated nightmare… iPad has to be be rebooted constantly to get connectivity “no service” always showing…..and as soon as I turn off and back on it suddenly finds connection again. The sound on my iPad is horrendous…..I have had problems with the message app….some people RECIEVE others not…….have to load them all over agin constantly………SERIOUSLY UNIMPRESSED.

  57. wazzup4zero

    10/14/2014 at 9:42 am

    ironically, my Apple devices (iPhone 4s, iPad 3 & iPad mini 1) are now slower with OS8 than an older Android phone & tablet, while all the apples keep crashing when using VNP to get around non-US blocks … not sure how i can reinstall OS 7x .. any suggestions?

  58. Tom

    10/19/2014 at 2:09 am

    Never update an Apple device before reading the support forums. This is the hard lesson I learnt from updating my 4S to IOS 8. Now with no WiFi. Resets on network, accessibility and all data have no effect. Apple support can only suggest a visit to their store for repair which will cost £166 for repair of the wifi. They would not admit they have any issues with IOS 8 on the 4S and I have a faulty wifi module.
    After reading several forums this is nonsense but if in fact it is can have only be caused by the 8 upgrade.
    Unfortunately my attached heart monitor is designed for the 4s and the phones above this would not fit or be compatible, besides I can pickup a refurbished 4s with 12m warranty for less than £166.
    The 4s is more than adequate for my needs, anything more is well catered by my iPad and mac pro.
    Apple have certainly created a cash cow with this upgrade fiasco.

  59. Ankit

    10/22/2014 at 10:21 pm

    I have upgraded my iPhone 5S to iOS 8 and now I can’t download songs from iTunes. Whenever I am downloading a song it is just stuck at the later half of download and remains there forever. Please help me out with this issue.

    • Mike

      10/23/2014 at 4:07 am

      Download IOS 8.2 just released

  60. Dawn

    11/11/2014 at 9:20 am

    I stayed with Iphone because of the Facetime quality that I had been using for so long so dedicatedly…. Now I regret staying with this phone.

  61. Lynn lester

    12/19/2014 at 5:17 am

    No sound after ios8 installed

  62. May

    01/03/2015 at 10:38 am

    My iPhone 4s with iOS8 can’t enter in FaceTime or iMessage. I’m so angry!

  63. Kevin

    11/12/2015 at 10:11 pm

    Never download an update until other people have done it first. Then wait for the fixes before you down load. Been doing this since my iPhone 4 and my first iPad. This has worked quite well for me. Don’t work harder work smart. Like my device and have the latest iPhone 6 Plus and mini ipad.

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