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Samsung Galaxy S II Hard Reset [How To]



So you want to sell your Galaxy S II or return it but you don’t want to leave your data for others to find? Here’s how to ensure that it’s gone.

Don’t laugh, I’ve been reviewing smartphones for years and I could write a short book telling all the funny goodies I’ve found on phones because people didn’t take the time to remove their personal data.  I had one that must have been used by the PR rep that sent me the unit since they left their contacts on it and the contents read like a who’s who of mobile blogging. I had the personal data of a financial analyst from the Wall Street Journal a few years back. I also found a memory card full of music, photos, and even some NSFW video. These are people that should have all known how to protect their data. I never used any of this data for evil, I’d just wipe that data for them.

So, that said… On to the show.

Here’s a quick video I did to demonstrate how to do a hardware hard reset on the Samsung Galaxy S II Skyrocket. This same method works for all of last year’s Samsung Galaxy models like the Fascinate and Captivate. It also works for this year’s Galaxy S II models.

If you have any questions on how to do a reset on other models, feel free to contact me.



  1. Postal Jim

    12/07/2011 at 8:10 am

    Why go thru these steps when you can just factory reset from sttings menu?  Is there some sort of advantage? I don’t get it.  If there is an advantage, it wasn’t explained as far as I could see.

    • Chris Leckness

      12/07/2011 at 6:07 pm

      In the video, I explained. Maybe someone hosed it up where it won’t boot. Maybe someone forgot their password or security swipe and can’t get back in. Sure, it’s easier if you have access to the software method. The end result is the same.

      • keith p

        04/01/2013 at 3:20 pm

        hi i have the s2 lte it boots up to frist two screens vibrates and i get black screen ive taken it apart checked blue wire and put back together but i get same thing it will not hard reset it dose nussing when i try do u have any suggestions thinking on attaching some fireworks to it and fixing it the easy way

  2. Ginombei

    01/07/2012 at 10:14 pm

    If it asks fo confirm password???? The thin is I bought
    It for my wife an she put a password on it an now she
    forgot… I went through the steps you showed and they
    worked but it asks to confirm password and thats the

  3. edita

    06/03/2012 at 12:38 am

    hi my phone just stuck on first samsung galaxy screenand even if i press volume up+down+on it is still the same. How can fix the problem

  4. raj

    07/09/2012 at 10:08 pm

    i tried to do hard reset but then get a screen saying
    –copying media files…
    Successfully copied media files

    E;failed to mount/ preload (invalid argument)
    E; install_application _for_customer; Cant mount/ preload
    your storage not prepared yet, please use UI me nu for format and reboot actions.
    Copy application failed.

    –Applying multi-CSC…
    Installing Multi -CSC
    Cant access to ‘/system/csc/h3g/system/’
    Succsesfully applied multi -CSC
    –wiping data…
    Formating data

    then i pressed reboot and phone just stuck on saMSsung screen .

    please help

  5. anonimous

    07/14/2012 at 9:37 am

    omg, your a life saver

  6. madmike1017

    07/20/2012 at 6:18 am

    is there any other way to hard reset because my up volume button does not work.

  7. maira hedge

    09/10/2012 at 10:48 pm

    gud, i liked the video most. its making things much easy to understand. you know friends i also had an issue on my SG2 which was resolved by hard reset only. so i would its a great trick to get rid of plenty of problems on a phone, here is the trick that i performed on my phone i hope it help many of us.

  8. cashcow

    10/13/2012 at 10:50 pm

    Bloody marvelous. Worked a treat on GT-I9100 Australian model

  9. Arsie Organo Jr

    11/16/2012 at 8:22 pm

    I really just can’t get it done myself properly. Thanks for the video I’d be able to see it in action and compare it.

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