10 Common iPhone 5 Problems & How to Fix Them

Apple recently released its iPhone 5 iOS 9.3.1 update, a bug fix update for Apple’s former flagship. The upgrade fixes many iOS 9 problems but iPhone 5 users on iOS 9 (and other versions of iOS) continue to complain about various issues. With that in mind we want to show you how to fix the most common iPhone 5 problems.


In September, after a lengthy stay in Apple’s beta program, Apple released iOS 9 for the iPhone 5 and others. The iOS 9 update brought tons of features and enhancements to the iPhone 5 but it also brought problems.

We’ve detailed many of these iOS 9 problems in the months since the release and the list continues to grow as more iPhone 5 users install iOS 9 and the iOS 9.3.1 upgrade.

iPhone 5 users need help and today we want to share some fixes for common iPhone 5 problems. These fixes will cover the most common issues found on iOS 7, iOS 8 and iOS 9. Take a look at them if you run into something.

How to Fix iPhone 5 Battery Life Problems

Some iPhone 5 users are experiencing battery life woes after making the move to Apple’s iOS 9.

There’s also a good chance that the battery drain on the iPhone 5 isn’t being caused by iOS 9 or whatever operating system you’re currently running. Third-party apps have a way of wrecking havoc on an iPhone’s juice.



If you start to notice a drain on battery, take a look at our list of fixes for bad iPhone 5 battery life. They should help.

How to Fix iPhone 5 Wi-Fi Issues

Apple’s iOS Wi-Fi issues date back several years though the company still hasn’t rolled out a cure all fix for them.

iPhone and iPad users have complained about a wide variety of issues from grayed out Wi-Fi to unstable connections. Those issues persist after the iOS 9 update and we’ve heard from a few iPhone 5 users who’ve seen issues with the latest version.

There is no guaranteed fix for iPhone 5 Wi-Fi issues but there are a few things that users can try before performing a factory reset, replacing a router, or taking the iPhone down to an Apple Store.


The first thing you’ll will want to do is reset your network settings. To do this, open up the iPhone 5 and head to Settings > General > Reset > Reset Network Settings.

You will need the passcode and again, a few minutes of time because the phone is going to reboot itself to complete the changes. Those performing this fix will also want to track down commonly used Wi-Fi passwords because this process will force users to enter them.

If that doesn’t fix things, you can also try turning off Wi-Fi Networking. To do that, head to Settings > Privacy > Location Services > System Services. After that reboot the phone.

How to Fix iPhone 5 Bluetooth Problems

Bluetooth problems are among the most common iOS issues as users continue to complain about problems when using the software in the car.


While there doesn’t appear to be a cure all, we’ve heard about a few possible fixes that iPhone 5 users. Users have singled out “Reset All Settings” as a solid fix. To do this, head to Settings > General > Reset > Reset All Settings.

How to Fix iPhone 5 App Issues

We’ve been hearing a lot of complaints about applications crashing and freezing in iOS 9.

Apple’s not going to be fixing these issues and it’s going to be up to third-party developers to take care of these problems. This means that fixes, permanent ones, could take awhile.

First, make sure applications on your iPhone 5 are updated. App updates with support for iOS 9 have been trickling out since launch. Many iPhone users are horrible about updating apps and that’s a habit that can, and should, be broken immediately.

iPhone 5 users who are forgetful or lazy will want to turn on automatic App Store updates because it will keep apps automatically updated and ensure that they are always on the latest version with the latest bug fixes. To do that, head into Settings > iTunes & App Store > Toggle Updates on.

How to Improve Performance on iPhone 5

Our iOS 9.3.1 experience on the iPhone 5 has been fairly stable and the phone is as fast as it was in iOS 8. That said, we’ve heard from some iPhone 5 users who are noticing a drop in performance.

There are some ways to speed up the performance on the iPhone 5 should it get a little choppy. We’ve outlined a number of different strategies including reducing animations and pretty effects, resetting settings, or restoring back to factory settings. These fixes are for the iPhone 4s but they will help with the iPhone 5 as well.

Keep in mind, there is no cure all for performance issues on the iPhone 5 or any other iPhone. If nothing works, users will want to try these before performing a factory reset.

How to Fix iPhone 5 Landscape Issues

The iPhone 5 can sometimes get stuck in landscape mode. This is a huge problem, especially when using the camera app.

If this happens you can lock the orientation of the phone in portrait. This way, when the iPhone 5 is utilizing an app like camera, it won’t shift to landscape mode, get stuck, and potentially ruin the footage that is being shot.


To lock it in portrait, pull up Control Center from the bottom of the phone, look for the lock in the top right corner, and hit that. This will lock it up so that it won’t move out of portrait mode.

If that doesn’t work, try a hard reset. Hold down the home button and power button for 10 seconds until the iPhone 5 reboots.

How to Fix iPhone 5 iMessage Problems

iPhone 5 iMessage problems are extremely common and users continue to complain about issues after the iOS 9 update. Here’s how to potentially fix those issues.

First, try toggling iMessage off and on. If that doesn’t work, try rebooting the phone. If neither of those work, it’s time to reset the device’s network settings.

To do that, head into Settings > General > Reset > Reset Network Settings. The phone will reboot, and while the stored Wi-Fi networks will be lost, reentering a Wi-Fi password is a small price to pay for working iMessages.

How to Fix iPhone 5 Random Reboots

We’ve heard about occasional random reboots on the iPhone after the arrival of iOS 9. It can be difficult to fix these but here’s what to try.

First, try restarting the iPhone 5. This helped us when we encountered random reboots on the iPhone in iOS 8.

We also recommend resetting all settings. To do that, Settings > General > Reset > Reset All Settings.

It also might be worth it to uninstall recent apps if the problems just started. If nothing works, iPhone 5 users will simply have to wait for the next iOS update.

How to Fix iPhone 5 Keyboard Lag

We’ve encountered the occasional keyboard lag on the iPhone 5 when shooting off an email or iMessage. There are a few things iPhone 5 users can try to solve these problems should they pop up during email or messaging.


First, try turning off Documents & Data in iCloud. To do this, Settings > iCloud > Documents & Data. If everything returns to normal, it should be okay to flip that back on.

If that doesn’t work, try resetting all settings. To do that, General > Reset > Reset All Settings.

How to Fix iPhone 5 Cellular Data Issues

We’ve heard complaints about cellular data issues on the iPhone 5. Slow connections, no connections and other random problems have plagued some iPhone users in the months since the iOS 9 release.

To try and fix these, first try restarting the iPhone 5. This has worked for us in the past. If that simply fix doesn’t work, try toggling cellular data on and off. This also has had a positive effect on our connectivity. To do that, Cellular > Cellular Data > Toggle Off.

Finally, if none of that works, try flipping Airplane Mode on, waiting 30 seconds, and then flipping it off. This, like the other fixes, has worked to dislodge cellular data issues in the past.

How to Fix iPhone 5 Problems If Nothing Else Works

If none of this works and Apple’s discussion forums aren’t helping, we have two recommendations. First, take the iPhone or iPad to a Genius Bar at the local Apple Store. They’ll help diagnose the problem.

If you don’t want to leave the house, you can get in contact with Apple’s customer support on Twitter for help.


If neither help, it’s time to consider a factory reset. Factory resets will wipe the iPhone 5 clean though it has worked wonders for devices in the past.

To do that choose Settings > General > Reset > Erase All Content and Settings. Again, this will wipe everything from the iPhone or iPad, so make a back up before doing this, even though we recommend not installing from a restore.

4 Reasons Not to Install iOS 9.3.5 & 5 Reasons You Should

Install iOS 9.3.5 If You Want to Improve Your Security

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Install iOS 9.3.5 If You Want to Improve Your Security

Apple recommends iOS 9.3.5 for all iPhone and iPad users. Here's why.

The iOS 9.3.5 update delivers three security patches that take care of serious security problems that expose calls, contacts, texts, and emails. If you value your privacy, and you should, it would be a good idea to move to the iOS 9.3.5 update right now. 

If you failed to make the move to Apple's iOS 9.3.3 or iOS 9.3.4 update, you'll also get their security patches with iOS 9.3.5. 

iOS 9.3.4 patches up an exploit discovered by iOS jailbreak developers. The iOS 9.3.3 update brings several patches for potential security risks and these are going to be important if you store sensitive data on your device.

Apple's website lists 26 patches for potential security issues. This is a huge number, particularly for an update of this size. 

If you skipped the iOS 9.3.2 update, iOS 9.3.1 update or iOS 9.3 update, you'll get a lot more than the patches listed above. 

If you value your security and privacy, you'll want to think about installing the iOS 9.3.5 update on your device(s) today.

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