Samsung Galaxy Note Edge Problems: 5 Things to Know

The Samsung Galaxy Note Edge is a great phone but it isn’t perfect. In the weeks since launch, users have been complaining about a number of Galaxy Note Edge problems. With problems swirling, we want to take a look at five things you need to know, right now, about Samsung Galaxy Note Edge and its issues.

Last year, Samsung started rolling out Android 5.0 Lollipop to the Galaxy S5. In the weeks since, the company’s been rolling out Android 5.0 Lollipop updates to a number of different devices including its curved version of the Samsung Galaxy Note 4, the Galaxy Note Edge.

Samsung’s Galaxy Note Edge Lollipop update, like its other updates, brings a ton of big time features to the flagship Galaxy Note. The Galaxy Note Edge Android 5.0 Lollipop upgrade is working out fine for some users but we’ve also started to hear about Samsung Galaxy Note Edge Lollipop problems.


Not listed in the colorful Galaxy Note Edge Lollipop change log are the Galaxy Note Edge Lollipop problems that are plaguing some owners of the device. Over past three months, especially after the update’s arrival in the US, we’ve seen numerous complaints about the Samsung Galaxy Note Edge Lollipop update. Those complaints have only grown louder as Samsung’s roll out has grown.

With Samsung Galaxy Note Edge Android 5.0 problems mounting, we want to take a look at what we think are the five most important things Galaxy Note Edge users need to know about these problems. This will cover some of the biggest problems and it will also offer some potential fixes for common problems after Lollipop. Here’s what you need to know if you own a Galaxy Note Edge.

Prepare For Galaxy Note Edge Problems

The Samsung Galaxy Note Edge Lollipop release has reached most users in the United States though it’s still missing for Verizon. It’s also missing for a number of international variants and carriers. We expect the update to make progress in the month of May which means right now is a great time to prepare the Galaxy Note Edge, and yourself, for Lollipop.

Verizon and select carriers around the world remain quiet about their plans for the Galaxy Note Edge Lollipop update though that could be a blessing in disguise for some Galaxy Note Edge users.

Android updates are never perfect and the Galaxy Note Edge Lollipop update has certainly seen its fair share of problems. While Samsung and its carrier partners are doing their best to snuff out Lollipop issues, it’s virtually impossible to get rid of them all ahead of release.


There’s also no way to predict whether you’ll encounter Android 5.0 Lollipop problems on your Galaxy Note Edge but there are some steps to take in an effort to minimize the update’s impact on your phone and your life.

We’ve put together several steps that we think you should take before installing the Galaxy Note Edge Lollipop update. These steps are simple, basic tips but they’ve worked out well for us in the past. While they’re aimed at novice users, they might come in handy for veteran Galaxy Note users.

If you prepare ahead of the Samsung Galaxy Note Edge Android 5.0 Lollipop update, then you’ve pretty much done all that you can to prevent Galaxy Note Edge Lollipop problems. You always assume some risk when you make a move to a new piece of firmware so you’ll want to prepare and gather feedback before installing.


Galaxy Note Edge Problems Plague Users

Samsung Galaxy Note Edge problems have been popping up for different models since the release of the update back in February. Most of these problems are isolated to a few users though that doesn’t make them any less important.

Samsung Galaxy Note Edge users are complaining about issues with the camera, problems with photos, issues with data, tons of problems with dropped calls, issues with the weather widget, problems with Android’s Daydream feature, battery drain issues, and more. Complaints aren’t as loud as other devices but that’s probably because the Galaxy Note Edge isn’t as widespread as Samsung’s other phones. It’s a limited concept. Fewer users, not as much complaining.

We point these problems out so that Galaxy Note Edge users will have some idea about what they’re facing once the Lollipop update arrives.

Our Experience

We’ve been using the AT&T Galaxy Note Edge Lollipop update for several days now and so far, we haven’t experienced any noticeable problems.

Battery life remains solid after the move from Android 4.4. Connectivity including LTE, Bluetooth and Wi-Fi are all functioning normally. Apps, both stock and third-party, are performing well after making the jump to Android 5.0. The device is still very fast and we haven’t noticed any abnormal lag or slowdown.



Now, it’s important to note that software can be unpredictable. Problems will often pop up weeks or even months after an update’s arrival. So while our variant is in the clear right now, we could run into some problems down the road. So far, so good though.

Fixes for Common Galaxy Note Edge Problems

In response to these Lollipop issues, we’ve put together a list of common problems and fixes for those common Galaxy Note Edge Lollipop problems. These fixes will work for some people but not for others.

We’ve also put together a list of battery life fixes in case your Galaxy Note Edge’s battery life starts acting up in the weeks after the Lollipop update.

Our fixes are a great starting point for those of you dealing with Lollipop problems though we also suggest digging deep into carrier forums and Android-centric forums for help. The Android community is massive and the Galaxy Note Edge is a popular phone. Galaxy Note Edge users on XDA-Developers and other sites will be helpful as we move forward.

Bug Fix Updates & Android 5.1 MIA

Finally, it’s worth noting that we still haven’t seen any carriers confirm bug fix updates for the Galaxy Note Edge. We’ve seen several Lollipop updates confirmed but we haven’t seen any post-Lollipop updates confirmed. That doesn’t mean that updates aren’t coming, it just means that there could be a bit of a wait. That’s why it’s important to dig into those fixes right now.


It’s also worth knowing that Samsung has an Android 5.1 Lollipop update up its sleeve. It’s expected to deliver new features and bug fixes to the Galaxy S6 and Galaxy S6 Edge but it’s still not clear if it will reach the Galaxy Note Edge.

We recommend keeping an eye on it as we push deeper into the year. Samsung’s Android 5.1 could hit a number of devices including Samsung’s curved Galaxy Note 4.