Apple Vision Pro Problems: 5 Things Users Need to Know

Apple Vision Pro users are complaining about a variety of bugs and performance issues.

This shouldn’t come as a surprise given that the Vision Pro is indeed a first-generation product and it will experience growing pains as Apple works to perfect the hardware and software.

Below we cover the most common Vision Pro problems, places to find fixes for problems, places to find feedback about the Vision Pro’s performance, and a look at what’s in the visionOS pipeline.

The list of Vision Pro problems will grow. Many of the initial problems will get resolved by Apple via software updates, but we’ll continue to see issues emerge as people put more mileage on the device.

Vision Pro Problems

Thus far, we’ve seen complaints about battery life which is expected given that the battery pack can only supply 2 to 2.5 hours of battery life.

We’ve also seen users complain about the following Vision Pro problems:

• Installation problems
• Issues with first and third-party apps
• Various issues with Safari including web pages not opening
• Lag, freezes and lockups
• Audio issues
• Bluetooth problems
• Persona issues
• Charging problems
• Excessive glare
• Various UX bugs

Reports about cracked Vision Pro’s are starting to increase as well. Users are saying the glass has cracked for no apparent reason with one user saying he “polished the front of the headset, packed it away with the cover on” and when he woke up, there was a crack.

He didn’t drop it and the device didn’t shuffle around in the case. Other Vision Pro users have also seen the issue though it doesn’t appear to be widespread at this time.

We’ll continue to add to this list as issues popup throughout the year.

Where to Find Feedback

If you’re currently using a Vision Pro, or if you’re planning to buy one down the road, you’ll want to dig through feedback from early adopters.

Feedback about the product’s hardware and software will alert you to the bugs and performance issues users are seeing on their device.

We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like X/Twitter and Facebook, and the MacRumors forums for additional feedback about the Vision Pro’s performance.

We’ve also released a guide that covers the latest version of visionOS which, for the moment, is visionOS 1.1.1.

How to Fix Vision Pro Problems

If you run into a major problem with your Vision Pro, you may need to contact Apple for help. That being said, you may be able to fix the problem(s) on your own.

In many cases, rebooting the Vision Pro will fix an issue. This can also iron out performance issues like UI lag.

If you’re having issues charging your Vision Pro, make sure the cords are properly situated. You may also want to try a different cord and/or outlet to see if that resolves the issue.

For more potential fixes, you should head over to Apple’s discussion forums or the growing Vision Pro Reddit. If the users there can’t help you, you might want to get in contact with Apple via the company’s website.

If you still can’t fix your issue(s), you might want to schedule an appointment to see a Genius at your local Apple Store as they should be able to diagnose your issue(s) relatively quickly.

visionOS Downgrade

Users can downgrade the Vision Pro’s software to an older version in an attempt to fix bugs and issues.

The process is fairly involved, and it requires the $300 Vision Pro Developer Strap, but it’s an option if the latest software is causing problems.

What’s Next

If you’re running into problems with the Vision Pro’s visionOS software, you’ll probably be on your own for a bit.

Apple will continue to refine the software with bug fixes, enhancements, and security patches throughout the year. The next major release is weeks away.

Apple’s put a new visionOS 1.2 update into beta testing and we expect it to stay in testing through the month of April. Look for it to arrive in May.