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Bitmoji App: 5 Things Users Need to Know



The Bitmoji app for iPhone, iPad, Android, and Chrome lets you create and send your own personalized emoji avatar to others. This is what you need to know about the popular Bitmoji keyboard, Bitmoji on Snapchat, Bitmoji problems, and more.

Bitstrips’ Bitmoji app isn’t new but many people are just finding out about the keyboard that allows you to express yourself with a custom emoji.

If you recently got a text from a friend with an emoji that closely resembles their appearance, there’s a good chance they’re using the Bitmoji app.

If you’re sick of the stock emojis and want to create one that looks like you, Bitmoji is an app that you don’t want to miss.

What is Bitmoji?

Bitmoji is a free app that allows you to send a personalized avatar to your friends and family across various chat programs.

The app features tons of customization options that allow you to nail down your appearance. You can change the look of your hair, your facial hair, eye color, size, eyebrows, even the clothes that show up when you send your avatar to someone.

They also feature expressions for happiness, dread, optimism (see below), and countless others. Yes, Damn Daniel is also included.


Here I am reacting to the 49ers hiring Chip Kelly.

If you are using an iPhone or iPad, you need to be running iOS 8 in order to use the Bitmoji keyboard on your device.

If you are running something older than that, you can still send Bitmoji to people via the Bitmoji application itself.

How to Use Bitmoji

Once you download the Bitmoji application, you’ll need to access it via your chat apps (Android) or your keyboard (iOS).


The Bitmoji app comes with its own set of installation instructions but here’s how to enable it on an iPhone or iPad:

  1. In your device’s Settings, tap “General”
  2. Tap “Keyboard”, then click through to “Keyboards”
  3. Tap “Add New Keyboard”
  4. Under “Third Party Keyboards” tap “Bitmoji”
  5. You will be returned to your Keyboard list. From here, tap “Bitmoji”
  6. Switch “Allow Full Access” from Off to On, and accept Bitmoji’s access to your keyboard

Once you’ve got the Bitmoji keyboard live, you’ll be able to access it quickly via your shortcuts. On iOS, you’ll want to tap the “globe” symbol then tap “ABC” to quickly access the Bitmoji keyboard. You can also hold down the globe button and access it via the pop up menu.

Tap on the Bitmoji you wish to send and it will copy the image to your clipboard. Tap on the message field and select paste. Paste your Bitmoji and hit send. You can also include a message with your Bitmoji if you’d like.


If you prefer to use Bitmoji with Google Chrome you’ll need to download the extension from the Chrome Web Store and enable it.

Bitmoji works with a variety of chat programs including Google Hangouts, iMessage, Whatsapp, and Facebook Messenger.

How to Use Bitmoji in Snapchat

You can now use Bitmoji with Snapchat.

A recent update to Bitmoji allows you to link your Bitmoji account from Snapchat. Once you do this, your Bitmoji avatar will automatically appear in Snapchat. And yes, you can add any Bitmoji you see to a Snap or chat.

To get started, make sure you have the latest version of Snapchat and the latest version of Bitmoji installed on your device. Once you’ve made sure of that, follow these instructions.

  1. Open up Snapchat.
  2. Tap on the ghost icon at the top of the Camera screen.
  3. Tap the gear icon to open up your Settings.
  4. Tap on ‘Bitmoji.’
  5. Tap on the “Link Bitmoji” button.
  6. If you’re logged in, you’ll see a screen asking if you want to allow Snapchat to use your current Bitmoji avatar.

If you want to unlink your Bitmoji from your Snapchat account you’ll head to Snapchat settings and select ‘Unlink your Bitmoji.’

Keyboard Privacy

If you install Bitmoji on iOS it will ask you for full access to your keyboard. While this might be a little unsettling, it’s necessary to use the app.

The developer asks “for Full Access permission so that we can download your custom Bitmoji images from our servers.”

The company also says that at “no time are we reading, transmitting or storing anything you type.”

Theme Packs

The Bitmoji app is free but there are in-app purchases you can make to customize your avatar.

The Bitshop (the little stall icon in the right hand corner of the app) allows you to pay for Theme Packs that bring new expressions for your avatar. Most of these are $.99 and add six new themes for you to send to friends.


The developer is constantly adding new free Theme Packs and notes that “you will never be charged for a Theme Pack without your consent.”

How to Fix Bitmoji Problems

If you’ve already downloaded the Bitmoji application and you’re experiencing problems, take a look at these potential fixes for Bitmoji problems.

If you recently installed a Theme Pack from the Bitshop and you’re not seeing it in the app, try this workaround:

  1. Ensure that you’re logged into the Apple ID that made the purchase on the Bitshop.
  2. Open the Bitmoji app on your device.
  3. Tap the Settings (looks like a wheel) icon.
  4. Tap Restore Purchases near the bottom.
  5. Return to the Star tab and your new bitmojis should be there.

If you recently installed Bitmoji on a device running iOS 9 but you don’t see the keyboard, this fix should help enable it:

  1. First, open up your Settings and head to General > Keyboard > Keyboards.
  2. From there, tap Bitmoji.
  3. Toggle Full Access Off and  then On again.
  4. Open up the Bitmoji keyboard.
  5. Annoy your friends with ridiculous bitmojis at all hours of the day.

If the app you want to use isn’t included in the Bitmoji app’s share list, you can save bitmojis as photos and send them that way. Here’s how to do that:

  1. Go into the app and select a bitmoji.
  2. Save the bitmoji to your device’s photo gallery.
  3. Open the chat app you want to use.
  4. Insert the bitmoji from the photo gallery like a regular photo. (Note, you’ll probably need to give the app permission to access your photos.)

If you run into another issue with the app, be sure to report it to the developer. You can do that by sending an email in with your problem.

Bitmoji iOS 10 Problems

If you upgrade to Apple’s new iOS 10 update and your Bitmoji keyboard stops working, there’s a simple fix.

All you need to do is download the latest version of the Bitmoji app. The developer says the latest update squashes this problem, hopefully for good.

We haven’t had any major problems with Bitmoji since the developer issued its latest bug fix update. The latest comes with several fixes for lingering iOS 10 problems.

iOS 11.4.1 Release Date Tips & Tricks

Start Preparing for iOS 11.4.1

Start Preparing for iOS 11.4.1

With a release on the horizon, you should start preparing for iOS 11.4.1.

If you need to, use this time to cleanup the storage on your device. iOS 11.4.1 probably won't require a huge download, but those of you on the threshold could benefit from a little cleanup. 

Go into your device's storage and delete the files (photos, apps, etc) you no longer need. Cleaning up your device could also improve your device's performance.

Now would also be a good time to start backing up the data stored on your device(s). If you don't know where to start, you'll want to dig into our guides covering iCloud backups and iTunes backups.

Make sure you track down all of your login information before the iOS 11.4.1 update arrives. Have your Apple ID/iCloud login and the login info for your important apps and services ready to go. iOS 11.4.1 could log you out of some of your apps and services. 

If you want to install the iOS 11.4.1 update right when it comes out, and you don't have access to a power source, you'll need a specific amount of battery life to start the installation process. 

Make sure your device has at least a 50% charge (or you're near a charger) around 10AM Pacific Monday-Friday. This also applies to those of you looking to download new versions of the iOS 11.4.1 beta right when they come out. 

This might seem tedious, but a little prep work will help you avoid major problems before, and after, the iOS 11.4.1 update's release. 



  1. Debrasmoffitt

    03/20/2016 at 7:03 pm

    friends…!m­­­­­­­­­y co-wor­­­­­­­­­ker’s m­­­­­­­­­om mak­­­­­­­­­es $86 /hr o­­­­­­­­­n th­­­­­­­­­e comp­­­­­­­­­uter . She­­­­­­­­­ ha­­­­­­­­­s bee­­­­­­­­­n unempl­­­­­­­­­oyed f­­­­­­­­­or nin­­­­­­­­­e mont­­­­­­­­­hs b­­­­­­­­­ut las­­­­­­­­­t mon­­­­­­­­­th he­­­­­­­­­r paym­­­­­­­­­ent wa­­­­­­­­­s $14562 ju­­­­­­­­­st work­­­­­­­­­ing o­­­­­­­­­n t­­­­­­­­­he com­­­­­­­­­puter fo­­­­­­­­­r a fe­­­­­­­­­­­­­­­­­­w ho­­­­­­­­­urs.
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  2. juliuswillis3

    07/03/2016 at 1:05 am

    how do you actually “save” a bitmoji image onto the gallery of the phone? Like, is there a button or something on the app that says, “Save”?

    • Caroline

      02/05/2018 at 8:25 am

      I was hoping to. Find out how to stop it from saving to my gallery. I does it every time and I have to delete them.

  3. Joseph minniti

    07/14/2016 at 12:54 pm

    I’m getting a thing that says update my bitmoji app but I don’t know how to tell me how

  4. sactojoshJosh

    07/21/2016 at 12:13 pm

    Update in the appstore where you update all your other apps

  5. Susan

    08/04/2016 at 2:24 pm

    I’m also seeing a message on my Bitmoji app on IOS 7 that I need to update. When I go to the App Store it does not show an update option. It only shows OPEN and goes back to the message .

  6. Maggie

    08/06/2016 at 10:55 am

    How do o make another bitmoji??

  7. Marlee

    08/13/2016 at 5:14 am

    How do I make my bitmojis hair longer?

    • Alex

      08/17/2016 at 8:06 am

      Did you ever find out?

  8. John

    08/20/2016 at 6:59 am

    check out snapwit app it creates video mojis

  9. L

    09/13/2016 at 5:00 pm

    Why won’t my bitmoji work in ios10? It says to give the keyboard full access, which I did. I also deleted and reinstalled the keyboard with no luck.

    • Crystal Chairez

      09/13/2016 at 5:34 pm

      Same with mine. I’m not sure what is wrong

      • Dianna

        09/13/2016 at 6:52 pm

        I’m having the same issue

    • Alisa

      09/13/2016 at 9:48 pm


  10. Antonio Johnson

    09/13/2016 at 6:28 pm

    If you backed up phone try to restore it with iTunes and see if that works.

  11. Jess

    09/13/2016 at 6:51 pm

    I’m having the same issue with iOS 10

  12. Karen

    09/13/2016 at 7:29 pm

    I’m also having the same issue with iOS 10 and my green light is ‘on’ where it says allow full access.

  13. Lala

    09/13/2016 at 8:15 pm

    Same here with ios10, did anybody find out how to fix it??

  14. Donna

    09/13/2016 at 8:29 pm

    Having the same issue with iOS 10 update. Tried everything and it is not worlinh.

    • Antonio Johnson

      09/13/2016 at 8:34 pm

      Looks like there is issue with program and bitemoji people are working on a fix. They posted that they are aware of it on their Twitter page.

  15. Jessica

    09/13/2016 at 8:41 pm

    I’ve emailed bitmoji and received a dumb response that didn’t help at all so I responded as such:

    “I’ve tried all of those options, which mostly didn’t apply except for the keyboard instructions

    Which are not effective. For some reason with the new download myself and everyone else I know cannot access bitmoji through our keyboards even after granting access. Please re read my original email with info on everything I’ve tried to fix the issue.

    if you would like for this to not affect your clientele you may want to find a way to fix the glitch or whatever is causing the iPhone from recognizing your keyboard access.
    google and you will see many others are having the same issue as of today.

    Sent from my iPhone

    On Sep 13, 2016, at 9:02 PM, Bitmoji wrote:”

    If someone encounters a solution please post.

  16. Zach

    09/13/2016 at 9:28 pm

    Also having exact same issue with OS X. Toggled on and off full access, deleted keyboard and re-added it; restored purchases, restarted phone, no luck.

  17. Scott

    09/14/2016 at 1:38 am

    Found a way to get Bitmoji working with iOS10 until Bitstrips can push out an update. If you download GBoard (Google’s iOS keyboard in the App Store), add it, and give it and Bitmoji Full Access it seems to make Bitmoji work! Magic!!! Let me know if it works for you!

  18. Louise Messik

    09/14/2016 at 8:30 am

    Got a rediculous unhelpful answer from Bitmoji. I am trying to download gboard but hope Bitmoji get their act together soon.

  19. Louise Messik

    09/14/2016 at 8:40 am

    Downloaded GBoard but when I try to add it it is not on the list!

    • Scott

      09/14/2016 at 8:50 am

      Hi, after you downloaded Gboard, do you see it somewhere on your home screen? Can you launch it from the home screen? If not then, perhaps it didn’t download properly. Or if you do see the icon, delete the app and try redownloading it and see if it now shows up as a keyboard option when you Add A Keyboard… Hope this helps!

  20. Lisa

    09/14/2016 at 10:56 am

    I was able to get mine to work by going to the app itself and sending it as a text to a friend and then going back to the text app and it showed up as a keyboard again and I was able to use it.

  21. Melissa

    09/15/2016 at 7:52 am

    Since I have done the update on my Iphone my Bitmoji isn’t working. Is there an easy fix for this?

    • Alisa Mebius

      09/15/2016 at 8:16 am

      I have tried ALL of the above suggestions and it still is telling me “please enable full access” no matter what I do. Any new suggestions that have worked that are not already posted here?

  22. Christina Rutheiser

    09/17/2016 at 6:36 pm

    how can I change the color of my glasses on bitmoji?

  23. me

    09/19/2016 at 12:14 pm

    There should be a search feature in this app! It’s extremely difficult to page through the hundreds of bitmojis looking for one you saw a week ago and now want to use. Frustrating!

    • Antonio Johnson

      09/19/2016 at 12:51 pm

      You can do a search with the keyboard in what ever program you are writing with. Just not in the Bitemoji app.

    • Big Apple

      10/17/2016 at 9:57 am

      I was using this app in Android and there is a search function. I just switched to iOS and I see there is no search function in iOS. Bummer.

  24. Barbara Bayles

    09/28/2016 at 7:09 am

    Does bitmoji truly have access to my credit cards and any online info like the full access warns?

  25. Katie Pie

    10/13/2016 at 5:26 am

    Today Bitmoji keyboard in the iphone messanger shows (null)-bitmoji. I checked to see if there was an update but there isn’t. It still works in FB messanger, just not any texting. Fix?

    • Beth

      10/13/2016 at 8:26 am

      @KatiePie I had the same “null” appear today. I did a hard restart of my iPhone (hold lock and home button until white screen appears) and bitmoji keyboard was back, fully working.

  26. Beth

    10/13/2016 at 8:25 am

    @KatiePie I had the same “null” appear today. I did a hard restart of my iPhone (hold lock and home button until white screen appears) and bitmoji keyboard was back, fully working.

  27. Twyla Louks

    12/07/2016 at 7:32 am

    Can I search for different bitmojis on my app? I don’t see a way to do that.

  28. Andrea

    12/28/2016 at 1:07 pm

    Does anyone know how to partner with Bitmoji to create a custom bitmoji theme/library?

  29. Ken

    01/01/2017 at 11:20 am

    Doesn’t work properly with Galaxy S7 Edge. Every time I try to send Bitmoji to a group message, all of the recipients are removed and I have to manually add them all. If I miss one, it starts a whole new group message.

  30. Brenda

    01/10/2017 at 12:49 pm

    I am also not having any luck after the upgrade. I have upgraded the bitmoji software and also turned on and off again in keyboards, but not luck. Is there another fix?

  31. HAHA

    01/31/2017 at 7:02 pm

    I just downloaded Bitmoji last night and the app keeps getting stuck on the design your avatar page. The smiling face keeps popping out like the typical loading thing you see on every app but thats it. it doesnt go further than that. Its been about a day now.

  32. Joette

    02/09/2017 at 9:42 am

    I downloaded and installed Bitmoji last night, and now this morning I have a $3.24 charge on my visa bill. I at no time authorized apple itunes for a charge during the process, but I’ve done nothing else to incur a charge.

  33. Tanya

    02/09/2017 at 9:51 am

    I get to save & pick outfit and it stops. I keep touching the checkmark, my avatar, the sign and nothing! Very frustrating!

  34. J

    02/17/2017 at 6:23 am

    Why can’t I get the wide brim straw hat with flower design on brim on my iPad bitmoji app??

  35. Alex

    02/20/2017 at 8:06 am

    I love Bitmoji. My friend made me custom coasters of my favorite one it was the best gift ever!

  36. Don Juan

    02/27/2017 at 10:52 am

    My friendmoji doesnt work. I cant put two ppl on one. But i used to do it all the time

  37. V Wan

    02/28/2017 at 10:39 am

    Today my bitmoji just stopped working after I posted one pic on a message – I uninstalled and reinstalled the app, turned the phone on and off – but nothing changed. It doesn’t even show up on my keyboard when I hit the globe button. However it is listed under my Keyboards in the setting with full access. After I mentioned to my friends that my bitmoji died – they checked theirs and theirs weren’t working either. We started using this app just last month so it had nothing to do with IOS on apple that everyone was mentioning as there is no update for the app. I can paste pcitures on my messages through the Bitmoji app but not through my messaging app.

    • Kitty LaCavera

      02/28/2017 at 11:26 am

      I’m having the same problem, just started today, exactly the same as V Wan above. Any solution?Help, please.

  38. Rawley

    02/28/2017 at 1:03 pm

    Just started a few moments ago. The app just crashes. I can’t get in!

  39. JJ

    02/28/2017 at 3:38 pm

    Same thing. App just not working. Says it is there but can’t access it

  40. Thorne

    02/28/2017 at 5:52 pm

    Having the same issue on my Android. I open the app and it flashes briefly then crashes.

  41. bassam

    03/03/2017 at 2:53 pm

    How do you clear recent bitmojis on android?

  42. Elizabeth Dercksen

    03/10/2017 at 1:51 pm

    For a brief moment today I was able to send my friend bitmoji of the two of us together. What was that and where did it go?? It was awesome!!!

  43. Judith Gersten

    03/16/2017 at 3:27 pm

    Is there anything similar to Bitmojo to use from my PC? I miss the Bitstrips on Facebook!

  44. Sharon

    03/18/2017 at 3:29 pm

    Could I get some assistance….I downloaded bitmoji on my 5S iPhone but I don’t have the option to search for pictures….I don’t have the search option. On the SamSung you can search by typing in words like (love, sick, be late etc.) and it will bring up the different images to go with the words you typed. I really don’t want to put the keyboard on my phone is there something that I am missing in my phone settings? Could someone please email me what you think the solution might be to make it easier for me to use the bitmoji app.

  45. Beverly Bell

    04/21/2017 at 6:43 am

    When copy and pasting bitmojis why do they paste so large. Would like to use them smaller like they are shown in their gallery

    • snelleharas

      02/20/2019 at 7:54 pm

      instead of copy and pasting them, access bitmoji through the app icon in the text message keyboard (between the camera icon and the ‘send’ arrow)

  46. Judy Ferguson

    05/11/2017 at 10:40 am

    The BITMOJI that us I swear has a broken right arm to be on the heart with the palm out & thumb pointed down. That’s ridiculous! I love them ALL AND would feel lost without mine, now!! Love the clothes but with their as a wider selection, like fuzzy winter coats or long skirts

  47. Janet Wren

    05/14/2017 at 10:37 am

    May I print my Bitmoji face to add to t- shirts

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