If you are running into PS5 pre-order problems you are not alone. We experienced a collection of pre-order problems last night and some continue through today.
This is what you need to know about the PS5 pre-order problems and errors, plus what you can do about some of them.
PS5 Pre-Order Errors
Retailer websites broke under the string of PS5 pre-orders this week. These problems included error pages and some checkout systems going completely offline.
This appears to be better right now, but as the PS5 is in stock again at retailers this could flare up over the coming weeks.
There is nothing for you to do since this is on the retailer end. Simply try again.
PS5 Out of Stock
The PS5 is out of stock at most retailers, which is a problem in itself. Supply of the PS5 is low, likely in part to COVID and standard console launch constraints, so it is inevitable.
We have a guide on how you can find the PS5 in stock. We have direct links to check stock and a way to get notifications.
Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that.
Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details.
And more PS5s will be available through the end of the year. pic.twitter.com/h1TaGsGBun
— PlayStation (@PlayStation) September 19, 2020
PS5 Removed from Cart and Checkout Problems
The most annoying PS5 pre-order problem we experienced was not being able to checkout with the PS5 Digital Edition in our cart.
This happened to us at Target because we had to add a new payment method.
If you ran into this on day one, you can make sure that your accounts are up to date and ready for when the PS5 is back in stock.
PS5 Accessories Out of Stock
Another major issue that we are seeing, and that will be a big problem near Christmas, is that the accessories will be out of stock.
Controllers, cameras, and other accessories are already tough to find. If you see one in stock, snap it up. You can always cancel the order if you find a different one that you want.
PS5 Pre-Order Not Coming on Release Day
Amazon sent out warnings to PS5 pre-order holders to let them know that they might not actually get their PS5 on November 12th.
There is still a good chance that Amazon will be able to deliver on time, especially with the recent promise of more pre-orders, but you should temper your expectations.
- Lightning Speed - Harness the power of a custom CPU, GPU, and SSD with Integrated I/O that rewrite the rules of what a PlayStation console can do.
- Stunning Games - Marvel at incredible graphics and experience new PS5 features.
- Breathtaking Immersion - Discover a deeper gaming experience with support for haptic feedback, adaptive triggers, and 3D Audio technology.
Last update on 2020-09-27. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API
This article may contain affiliate links. Click here for more details.