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13 Common Galaxy S6 Edge Problems & How to Fix Them

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How to Fix Galaxy S6 Edge App Problems

We routinely hear about Galaxy S6 Edge app problems that may include crashes, poor battery life and odd behavior.

The first two things to try are restarting the phone and updating your apps. In most cases, this will solve problems. If you still run into issues, try uninstalling the app and then re-installing it.

If none of these solutions helps, you can contact the developer and let them know about your problem. They may need to deliver a fix for more than just your phone.

Update, uninstall and contact the developer to solve Galaxy S6 Edge app problems.

Update, uninstall and contact the developer to solve Galaxy S6 Edge app problems.

How to Fix Galaxy S6 Edge Charging Problems

If you cannot charge the Galaxy S6 Edge there are several steps to take. The first is to make sure that you use the charger that came with the phone. You should be able to use any charger, but we’ve found that with some Android phones the device is picky about the charger you use. This can be especially true when the Galaxy S6 Edge is completely out of power.

Try a an alternate charger if you run into issues.

Try a an alternate charger if you run into issues.

You can also try using another Galaxy S6 Quick charger. If you continue to run into problems charging the Galaxy S6 Edge, try a different outlet, charger and cable. Sometimes plugging into the USB port on a computer can help.

If you have a wireless charger, try adjusting the placement of the phone on the charger. On some older chargers the glass back is too slippery and the phone will slide out of alignment before it chargers.

Finally, make sure there is not a lot of pocket lint or debris in the charging port. This can prevent the phone from charging. Blow it out with canned air if possible.

How to Fix Galaxy S6 Edge When All Else Fails

Sometimes you need to do a factory reset and start over.

Sometimes you need to do a factory reset and start over.

If none of these solutions fix your Galaxy S6 Edge problems, you should attempt a factory reset. This will take at least 30 minutes, and you will need to make sure  you back up your files and information before you start. You will want to make sure you have your account login information and any two-factor security codes needed to get back into your accounts.

This action will completely erase your Galaxy S6 Edge. Go to Settings -> Backup and reset -> Factory data reset -> Reset device. If prompted enter a passcode.

7 Best Galaxy S6 Edge Cases

Speck CandyShell Grip Galaxy S6 Edge Case

Speck CandyShell Grip Galaxy S6 Edge Case

If you want to protect the back of the Galaxy S6 Edge and still enjoy the curved edges you should look at the CandyShell Grip Galaxy S6 Edge case that uses rubber ridges on the back and sides to make the Edge easier to hold and protects it from drops.

The Speck CandyShell Grip for the Galaxy S6 Edge is $34.95 and on sale soon through Speck.

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43 Comments

43 Comments

  1. Kathy palmiter

    06/15/2015 at 5:07 am

    My s6 edge keeps dropping my calls .

    • Beatrice

      07/02/2015 at 4:35 pm

      Same thing here I get drop calls they cant here me during calls this is the 2nd phone already they changed the unit. Still does the same problem. Im going to verizon and switch to something else.

    • don

      01/02/2016 at 6:33 am

      backup your data on one cloud storage then reset your phone

  2. Thomas

    07/07/2015 at 1:44 am

    Same here…I don’t know what’s going on but my phone keeps dropping as well. Samsung s6 sucks. Do not buy!

  3. Abdul jaleel

    07/07/2015 at 11:04 am

    The phone is beautiful but not trust worthy. After 2 week I got troubles from this phone. Some time it blink only light no display! If I want to use phone I must carry another unit.

    My advice don’t buy this unit!

    • Sarash

      10/16/2015 at 5:00 am

      Im currently experiencing this same issue and im worried. Will the display come on?

  4. Steve

    07/09/2015 at 4:42 pm

    I don’t know anyone had this issue but I have had my galaxy s6 edge replaced twice because no can hear me when I call someone or receiving calls

  5. luis trujillo

    07/10/2015 at 5:55 pm

    i just experienced that even with my phone on around 60 percent today it just blacked out and does not want to power back on at all, has anyone else experience this? i tried everything to try and power it on but nothing works….

    • joel

      07/16/2015 at 10:52 am

      i have also experience the same problem to my S6 edge phone suddenly powered out. does your phone power it on again ? kindly let me know the solution

    • DAYNA

      05/24/2016 at 9:14 am

      Mine just did this today
      Did you find a solution? Because I have not and cannot get my phone to turn back on

  6. Manish

    07/12/2015 at 8:46 pm

    My S6 Edge not responsive but thanks by providing the trick of Press & Hold Home,Power & Volume Down button I rebooted the phone and now its working good…..

  7. Karen

    07/20/2015 at 5:15 pm

    Callers are saying they can’t hear my. The phone is breaking up really bad.

  8. Lisa C

    07/23/2015 at 5:40 pm

    I have evereverything set up to get emails txt & missed calls on edge screen. It says “unable to show notifications”. Help please!!!!

  9. Greg

    07/24/2015 at 7:29 pm

    I cant use the swipe feature on my s6

  10. Adelaide

    07/27/2015 at 9:03 am

    Every now and then, my phone screen flashes a bright white and then won’t show me the screen. When I try to turn it on it shows a flickering screen. I tried rebooting it with the Home, Power, and Volume Down button but it didn’t work. It turned off, but when I turned it back on, the same blank screen came on. Heelp!

    • Ishita

      10/21/2015 at 10:16 am

      I have the same problem. Have you got any solution? I am freaking out!

  11. Brian

    07/29/2015 at 8:45 pm

    My edge when making phone calls I get interupted by static and white noise. Also get where people can’t hear me but I can still hear them.

  12. Lulu

    07/30/2015 at 1:05 am

    My phone screen become black and not respond to any thing please help

  13. g.pulfer

    08/05/2015 at 9:54 pm

    Quite simple…DO NOT BUY…if you take out the people cant hear you when you make a call…cant here it ring…cuts you off mid call….loses reception for fun…takes forever to load half of youtube…claims its got full 4g but wont access the internet….i could go on…it would be alright…DO NOT BUY….oh and with samsung customer care being useless…another reason to stay away from it

  14. Vivian Hoover Beshires

    08/22/2015 at 7:04 am

    I’ve been having dropped calls on mine and yesterday my screen went black. Had to reboot it. Also at times its not responding to apps. I hate this phone. I want to go to a different phone now.

  15. Philicia

    09/04/2015 at 4:50 pm

    Today I got my second S6 Edge. That 2 in the last 9 days. Both give “Network Error Occurred” errors when sending pics over text either on or off wifi. Both drop calls. Both are staticey at times. Glad to see that I’m not the only one experiencing the same issue. I’ll be returning this device tomorrow as I’ve already spent to much time troubleshooting with AT&T with no resolve. Doesn’t look like it’s their fault. Not acceptable.

  16. david

    09/28/2015 at 1:33 pm

    My S6 edge has twice recently become unresponsive. The blue light flashes at the top but it won’t respond to any commands just a black screen. The first time it corrected itself, the second time I used the hold home button together with the power & volume down button to reboot the phone which brought it back to life…. until the next time but at least i can get it working again.

  17. John

    11/01/2015 at 1:53 pm

    I returned mine a after 3 days of frustration. Shutting off, edge not worming and worst of all the notifications go off litterally every 30 seconds.
    Got a lg4 fired right up no problem. Its too bad such a beutiful phone was such a disaster.

  18. Rudy

    11/19/2015 at 11:36 am

    I can’t access my phone even when I enter red my SIM card unblinking code it stats on emergency calls only non further move please help

  19. odis fred

    12/06/2015 at 1:38 pm

    i tried scanning my phone with the anti virus but i was ask to start the fone which i did but since den nufin seem to be function apart from displaying SAMSUNG GALAXY S6 EDGE it keeps blinking need some help

  20. tayla

    01/11/2016 at 11:26 pm

    My galaxy 6edge keeps closijg apps and taking me to recent apps help!

  21. lyoh

    01/28/2016 at 2:48 pm

    Regarding your instructions to clear the cache:
    “The first thing to try is clearing the Galaxy S6 Edge cache. Clearing the cache requires a short procedure that we outline below.

    Turn the Galaxy S6 Edge off.
    Press and hold Home, Power and Volume Down buttons simultaneously until the device vibrates.”

    When I did this, it did a factory reset and I am very unhappy about this. I’m currently re-installing everything.

  22. Tammie

    02/04/2016 at 7:49 pm

    My edge is unresponsive, black screen tried turning on the power button and the volume button to no avail. Blue light just flashing. Phone is to expensive to not be working. I only had it 6 months.

  23. Judy

    02/06/2016 at 4:04 pm

    My Samsung edge 6 plus just suddenly wouldn’t open, won’t take my finger print and back up pass word. Brought it to the shop after 2 days of hoping it will resolve. They reset the phone but now the touch screen just wouldn’t work. It’s stressing me out!

  24. rhonda

    02/07/2016 at 1:26 pm

    Uh oh….I bought my schedule edge Friday. The notification edge doesn’t work. Also I have a Moto360 watch and if doesn’t send notifications to it. I think I am returning this. I can only forsee problems.

  25. Rob Ricci

    02/21/2016 at 1:06 am

    My problem is my phone becomes unresponsive. After a few minutes I get a “Process sytem is unresponsive” error. What is going on???

  26. Danii

    02/25/2016 at 12:25 am

    Does anyone that has the edge have the problem when your on the phone you can hear a loud fuzzing noise it’s louder than the person I’m taking to can barely hear them . Please help I love my phone don’t want to have to get rid lol

  27. Christine

    03/01/2016 at 2:32 am

    I am having the same problem as July. Suddenly it won’t recognize my fingerprint or backup password. I really cant afford to have a complete reset as I have so much information that will be lost. Are there any other options or someway of getting data off before resetting?

  28. surendra beniwal

    04/08/2016 at 7:30 am

    hi. this morning i updated my samsung galaxy s6 to marshmellow. there seems to be a problem with calls. whenever i call someone , the speaker is already on. then i have to switch on and switch off the speaker to get to normal mic. does anyone know about this issue and how can i fix it ?

  29. di

    04/21/2016 at 11:24 pm

    what is the solution to fixing drop out or I can hear them but they can not hear me

    • Jess

      04/28/2016 at 5:44 pm

      I am having the same problem, very frustrating!! How do I fix that?

  30. Will

    05/20/2016 at 3:24 pm

    My edge screen doesnt work how do i fix it?

  31. Adel

    05/30/2016 at 9:55 am

    Always receiving international calls, the phone calls them back automatically even on airplane mode. Any solution folks.

  32. Wyatt

    07/02/2016 at 11:12 pm

    My s6 edge dosnt have edge screen settings? Am i suppose to activate or download something to be able to use it?

  33. nigel

    07/20/2016 at 1:39 am

    hi all i seam to be geting ui force stop and unable to unlock my phone need help
    #

  34. Kalena

    08/20/2016 at 9:54 pm

    My phone wont ring when I make calls

  35. mark

    08/29/2016 at 8:09 am

    My S6 Edge only 3 months old, won’t turn on.. Black screen, no sound, holding the Volume Down, Home and Power button together did nothing. I need this too work! Phone is warm, so it must be on but absolutly non responsive!

  36. Smitha

    12/14/2016 at 8:23 am

    I want to know in my s6+ edge phone my night clock (edge screen ) disappered how do i get it back ?

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