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13 Common Galaxy S6 Edge Problems & How to Fix Them



How to Fix Galaxy S6 Edge Bluetooth Problems

Samsung Galaxy S6 Edge Bluetooth problems are another issue that owners come across, and it is a recurring complaint from a small section of users.

The first thing to try is restarting Bluetooth. Go to Bluetooth in settings and turn it off for 30 seconds and back on. Toggling the setting off and back on can fix many issues like lag on audio that is out of sync with a movie.

Solve Galaxy S6 Edge Bluetooth problems in a snap.

Solve Galaxy S6 Edge Bluetooth problems in a snap.

The next step is deleting the accessory from the Galaxy S6 Edge. To Do this go to Settings -> Bluetooth -> tap on the device and then tap on Forget.

How to Fix Galaxy S6 Edge Performance Problems

One of the problems we experienced on the Galaxy S6 was slow performance out of the box. Lag did not impact our Galaxy S6 Edge, but the solution to performance issues is the same. With a few steps, you can remedy many Galaxy S6 Edge performance issues.

Read: Galaxy S6 Edge Review

The first thing to try is clearing the Galaxy S6 Edge cache. Clearing the cache requires a short procedure that we outline below.

  • Turn the Galaxy S6 Edge off.
  • Press and hold Home, Power and Volume Down buttons simultaneously until the device vibrates.
  • When the Samsung logo appears, release them.
  • Tap Volume Down repeatedly until you Wipe Cache Partition. Select it with the power button. Select Yes.
  • Wait for the process to complete. It could take a while.
  • Reboot your Galaxy S6 Edge.
Clearing the cache can solve performance problems.

Clearing the cache can solve performance problems.

Other potential fixes for lag or slow performance include stopping the use of live wallpapers, by switching to a standard image and switching to a new launcher, but these may not help all S6 Edge owners.

To change animations go to Settings -> About -> tap on Build number seven times to turn on Developer Mode. Now go back to the main Settings -> Developer options -> Window animation scale, Transition animation scale, Animator animation scale. You can try setting the speed to .5x, which should help speed up the Galaxy S6 Edge

How to Fix Galaxy S6 Edge Battery Life Problems

Some users complain about Galaxy S6 Edge battery life problems that drain the battery too fast or that simply lead to bad Galaxy S6 Edge battery life.

There are a lot of potential reasons that your Galaxy S6 Edge battery life is not as long-lasting as your day. Here are the best Galaxy S6 Edge battery life fixes that you should try.

How to Fix Galaxy S6 Edge Screen Rotation Problems

One Galaxy S6 Edge problem is severe enough that Samsung acknowledged the issue and offered a number for owners to call for help. If your S6 Edge does not rotate properly, you may need to call Samsung for a fix or replacement. This is not a widespread problem, but Computerworld shares the following information.

Samsung is aware of an issue affecting screen rotation on a very limited number of Galaxy S6 Edge devices and a solution is already available. Owners who believe their device may be affected should call 1-800-SAMSUNG for support.

If this is a sporadic issue, a factory reset may solve the problem, but otherwise you will need to reach out to Samsung.

How to Fix Galaxy S6 Edge GPS Problems

For some Galaxy S6 Edge owners, GPS location accuracy is not spot on. This is something we’ve run into while using the Smart Lock feature and other complaints from Galaxy S6 Edge owners.

Start by going to Settings -> Location and making sure that Location is On and that the Locating Method is set to High Accuracy. You may need to toggle the settings on and off or switch between methods at least once to get the settings to take place. Right out of the box some Galaxy S6 Edge models are only set to Power Saving, which limits how GPS works in many essential apps.

On the main Location screen, you can also see how apps are using GPS, and potentially find another problem

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  1. Kathy palmiter

    06/15/2015 at 5:07 am

    My s6 edge keeps dropping my calls .

    • Beatrice

      07/02/2015 at 4:35 pm

      Same thing here I get drop calls they cant here me during calls this is the 2nd phone already they changed the unit. Still does the same problem. Im going to verizon and switch to something else.

    • don

      01/02/2016 at 6:33 am

      backup your data on one cloud storage then reset your phone

  2. Thomas

    07/07/2015 at 1:44 am

    Same here…I don’t know what’s going on but my phone keeps dropping as well. Samsung s6 sucks. Do not buy!

  3. Abdul jaleel

    07/07/2015 at 11:04 am

    The phone is beautiful but not trust worthy. After 2 week I got troubles from this phone. Some time it blink only light no display! If I want to use phone I must carry another unit.

    My advice don’t buy this unit!

    • Sarash

      10/16/2015 at 5:00 am

      Im currently experiencing this same issue and im worried. Will the display come on?

  4. Steve

    07/09/2015 at 4:42 pm

    I don’t know anyone had this issue but I have had my galaxy s6 edge replaced twice because no can hear me when I call someone or receiving calls

  5. luis trujillo

    07/10/2015 at 5:55 pm

    i just experienced that even with my phone on around 60 percent today it just blacked out and does not want to power back on at all, has anyone else experience this? i tried everything to try and power it on but nothing works….

    • joel

      07/16/2015 at 10:52 am

      i have also experience the same problem to my S6 edge phone suddenly powered out. does your phone power it on again ? kindly let me know the solution

    • DAYNA

      05/24/2016 at 9:14 am

      Mine just did this today
      Did you find a solution? Because I have not and cannot get my phone to turn back on

  6. Manish

    07/12/2015 at 8:46 pm

    My S6 Edge not responsive but thanks by providing the trick of Press & Hold Home,Power & Volume Down button I rebooted the phone and now its working good…..

  7. Karen

    07/20/2015 at 5:15 pm

    Callers are saying they can’t hear my. The phone is breaking up really bad.

  8. Lisa C

    07/23/2015 at 5:40 pm

    I have evereverything set up to get emails txt & missed calls on edge screen. It says “unable to show notifications”. Help please!!!!

  9. Greg

    07/24/2015 at 7:29 pm

    I cant use the swipe feature on my s6

  10. Adelaide

    07/27/2015 at 9:03 am

    Every now and then, my phone screen flashes a bright white and then won’t show me the screen. When I try to turn it on it shows a flickering screen. I tried rebooting it with the Home, Power, and Volume Down button but it didn’t work. It turned off, but when I turned it back on, the same blank screen came on. Heelp!

    • Ishita

      10/21/2015 at 10:16 am

      I have the same problem. Have you got any solution? I am freaking out!

  11. Brian

    07/29/2015 at 8:45 pm

    My edge when making phone calls I get interupted by static and white noise. Also get where people can’t hear me but I can still hear them.

  12. Lulu

    07/30/2015 at 1:05 am

    My phone screen become black and not respond to any thing please help

  13. g.pulfer

    08/05/2015 at 9:54 pm

    Quite simple…DO NOT BUY…if you take out the people cant hear you when you make a call…cant here it ring…cuts you off mid call….loses reception for fun…takes forever to load half of youtube…claims its got full 4g but wont access the internet….i could go on…it would be alright…DO NOT BUY….oh and with samsung customer care being useless…another reason to stay away from it

  14. Vivian Hoover Beshires

    08/22/2015 at 7:04 am

    I’ve been having dropped calls on mine and yesterday my screen went black. Had to reboot it. Also at times its not responding to apps. I hate this phone. I want to go to a different phone now.

  15. Philicia

    09/04/2015 at 4:50 pm

    Today I got my second S6 Edge. That 2 in the last 9 days. Both give “Network Error Occurred” errors when sending pics over text either on or off wifi. Both drop calls. Both are staticey at times. Glad to see that I’m not the only one experiencing the same issue. I’ll be returning this device tomorrow as I’ve already spent to much time troubleshooting with AT&T with no resolve. Doesn’t look like it’s their fault. Not acceptable.

  16. david

    09/28/2015 at 1:33 pm

    My S6 edge has twice recently become unresponsive. The blue light flashes at the top but it won’t respond to any commands just a black screen. The first time it corrected itself, the second time I used the hold home button together with the power & volume down button to reboot the phone which brought it back to life…. until the next time but at least i can get it working again.

  17. John

    11/01/2015 at 1:53 pm

    I returned mine a after 3 days of frustration. Shutting off, edge not worming and worst of all the notifications go off litterally every 30 seconds.
    Got a lg4 fired right up no problem. Its too bad such a beutiful phone was such a disaster.

  18. Rudy

    11/19/2015 at 11:36 am

    I can’t access my phone even when I enter red my SIM card unblinking code it stats on emergency calls only non further move please help

  19. odis fred

    12/06/2015 at 1:38 pm

    i tried scanning my phone with the anti virus but i was ask to start the fone which i did but since den nufin seem to be function apart from displaying SAMSUNG GALAXY S6 EDGE it keeps blinking need some help

  20. tayla

    01/11/2016 at 11:26 pm

    My galaxy 6edge keeps closijg apps and taking me to recent apps help!

  21. lyoh

    01/28/2016 at 2:48 pm

    Regarding your instructions to clear the cache:
    “The first thing to try is clearing the Galaxy S6 Edge cache. Clearing the cache requires a short procedure that we outline below.

    Turn the Galaxy S6 Edge off.
    Press and hold Home, Power and Volume Down buttons simultaneously until the device vibrates.”

    When I did this, it did a factory reset and I am very unhappy about this. I’m currently re-installing everything.

  22. Tammie

    02/04/2016 at 7:49 pm

    My edge is unresponsive, black screen tried turning on the power button and the volume button to no avail. Blue light just flashing. Phone is to expensive to not be working. I only had it 6 months.

  23. Judy

    02/06/2016 at 4:04 pm

    My Samsung edge 6 plus just suddenly wouldn’t open, won’t take my finger print and back up pass word. Brought it to the shop after 2 days of hoping it will resolve. They reset the phone but now the touch screen just wouldn’t work. It’s stressing me out!

  24. rhonda

    02/07/2016 at 1:26 pm

    Uh oh….I bought my schedule edge Friday. The notification edge doesn’t work. Also I have a Moto360 watch and if doesn’t send notifications to it. I think I am returning this. I can only forsee problems.

  25. Rob Ricci

    02/21/2016 at 1:06 am

    My problem is my phone becomes unresponsive. After a few minutes I get a “Process sytem is unresponsive” error. What is going on???

  26. Danii

    02/25/2016 at 12:25 am

    Does anyone that has the edge have the problem when your on the phone you can hear a loud fuzzing noise it’s louder than the person I’m taking to can barely hear them . Please help I love my phone don’t want to have to get rid lol

  27. Christine

    03/01/2016 at 2:32 am

    I am having the same problem as July. Suddenly it won’t recognize my fingerprint or backup password. I really cant afford to have a complete reset as I have so much information that will be lost. Are there any other options or someway of getting data off before resetting?

  28. surendra beniwal

    04/08/2016 at 7:30 am

    hi. this morning i updated my samsung galaxy s6 to marshmellow. there seems to be a problem with calls. whenever i call someone , the speaker is already on. then i have to switch on and switch off the speaker to get to normal mic. does anyone know about this issue and how can i fix it ?

  29. di

    04/21/2016 at 11:24 pm

    what is the solution to fixing drop out or I can hear them but they can not hear me

    • Jess

      04/28/2016 at 5:44 pm

      I am having the same problem, very frustrating!! How do I fix that?

  30. Will

    05/20/2016 at 3:24 pm

    My edge screen doesnt work how do i fix it?

  31. Adel

    05/30/2016 at 9:55 am

    Always receiving international calls, the phone calls them back automatically even on airplane mode. Any solution folks.

  32. Wyatt

    07/02/2016 at 11:12 pm

    My s6 edge dosnt have edge screen settings? Am i suppose to activate or download something to be able to use it?

  33. nigel

    07/20/2016 at 1:39 am

    hi all i seam to be geting ui force stop and unable to unlock my phone need help

  34. Kalena

    08/20/2016 at 9:54 pm

    My phone wont ring when I make calls

  35. mark

    08/29/2016 at 8:09 am

    My S6 Edge only 3 months old, won’t turn on.. Black screen, no sound, holding the Volume Down, Home and Power button together did nothing. I need this too work! Phone is warm, so it must be on but absolutly non responsive!

  36. Smitha

    12/14/2016 at 8:23 am

    I want to know in my s6+ edge phone my night clock (edge screen ) disappered how do i get it back ?

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