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10 Common Nexus Android 6.0 Problems & How to Fix Them



The Marshmallow update brings tons of new features and enhancements to Nexus users but it also brings some problems with it. With these and future issues in mind, we want to show you how to fix the most common Nexus Android 6.0 and Android 6.0.1 Marshmallow problems.

In September, Google confirmed the update’s name (Android 6.0 Marshmallow) and its release date for Nexus smartphones and tablets (October 5th). In October, Google started rolling out the Android 6.0 Marshmallow update.

In December, Google replaced the Android 6.0 update with an Android 6.0.1 Marshmallow update. Android 6.0.1 is the first major upgrade to Marshmallow and it brings new features and bug fixes to Nexus devices.


We’ve heard (and seen) a lot of good things about Android 6.0 and Android 6.0.1 Marshmallow and we’ve also heard about some of their problems. Google’s testing wiped out many issues but it appears that some Nexus Marshmallow problems slipped through the cracks.

With no Android 6.0.2 release date in sight, Nexus owners need help. And we want to do our best to help you if you’re seeing a problem after installing the Marshmallow update on your Nexus phone or tablet.

This list of common Nexus Android 6.0 and Android 6.0.1 problems comes with some fixes that have been passed down over the years. All of them are proven fixes and there’s a good chance that you’ll find the fix that you’ve been looking for here.

How to Fix Marshmallow Installation Problems

Google’s latest Android 6.0.1 Marshmallow OTA roll out (February security update) is moving slowly but that’s not a problem. That’s by design. If you’re unable to install the update, manually or Over-the-Air, that’s a problem. And a common one at that.

If you’re having trouble sideloading the software on your Nexus phone or tablet, take a look at our in-depth guide. It will take you through the process and show you how to install the software without any trouble.

There are a few things you can try if your Android 6.0 or Android 6.0.1 Marshmallow installation gets stuck during the download or the installation.


One thing that’s worked for us is to let the device’s battery die, recharge it to 100%, and then try the update again. If that doesn’t work, you can try clearing your device’s cache partition to try and jumpstart the installation. Here is how to do that:

  • Press and hold Power and Volume Down buttons simultaneously until you see something other than Google on the screen.
  • At this point, you should see a large arrow at the top of the screen.
  • Tap Volume Down repeatedly until you see Recovery in the arrow.  Then tap the Power button.
  • You should see an android on his back with its chest open showing red triangle and exclamation mark.
  • While holding the Power button, tap Volume Up once then release the Power button.
  • You should now see a list of items at top of screen.
  • Tap Volume Down until the item to erase or wipe the cache partition is highlighted.  Then tap Power button to initiate the process.
  • A status messages will appear at the bottom of the screen.  Be patient because this can take 10-15 minutes to complete.  When done restart the Nexus.

If none of that works, and you can’t find a fix anywhere else, you might want to factory reset your device. Obviously, that’s not ideal but it’s an option if you can’t dislodge the problem.

How to Fix Marshmallow Battery Life Problems

Battery life issues are extremely common after major Android updates so it hasn’t been surprising to see Nexus users complain about abnormal battery drain this week. Nexus Android 6.0.1 battery issues are isolated but we could see the number of complaints grow as the OTAs pick up speed.


If your Android 6.0 or Android 6.0.1 battery life isn’t what you think it should be after installing Google’s new operating system, you’ll first want to wait a couple of days for the software to settle. Battery life can take a few days to settle down. Wait two days. If nothing changes, it’s time to take action.

We’ve put together a guide that will take you through some steps to take if you notice something wrong with your Nexus’ battery. Take a look at that before you factory reset your phone or try and get a new device from Google.

How to Fix Marshmallow Charging Problems

For one reason or another, charging problems always seem to plague Nexus users after new Android updates. Android 6.0.1 Marshmallow is no different and we expect to see more charging issues emerge in the days, weeks and months to come. Fortunately, there are some potential fixes for these Android 6.0 Marshmallow charging problems.

First try this. If you can, charge your Nexus up to 100%. Once it’s there (this could take awhile), let the charge start to fall. Before it gets down to 0%, right around the 5% mark, charge it up to 100% again. Repeat this three to four times and it could return to normal.

If that doesn’t work, and it may not, there are a few other possible remedies to try. Make sure that the Nexus is being charged with the cable that it came with. If you’re using the original charger, and it still doesn’t work, try using another charger with the same voltage rating as the one that came with your device.

You can also try swapping out the wall charger for a USB cable. Plug your Nexus device into a computer and charge it that way to see if it helps.

Google’s fixes in the video above might work as well. Take a look at them because they include one quick fix that might jumpstart your phone or tablet.

How to Fix Marshmallow Wi-Fi Problems

We’re already seeing Nexus Android 6.0.1 Wi-Fi problems emerge. Nexus 5 users, in particular, are complaining about broken Wi-Fi though we’ll almost certainly see Wi-Fi issues impact all Marshmallow devices.

Let’s start with some basic fixes for Android Marshmallow Wi-Fi issues. If you run into problems, try restarting your router. Leave it off for a good minute and then plug it back in. Reconnect your Nexus to the device and see if the connection has recovered.

If that doesn’t work, make sure your router’s firmware is up to date. The update for each router is going to be a little different so consult your manual or check online for instructions. Once you update, try connecting again.


If that doesn’t work, it’s time to head into your phone or tablet. First, try forgetting your Wi-Fi connection. Go into your Wi-Fi settings, either in the Settings menu or via the Quick Settings drop down, and select the connection. Choose Forget and then reconnect.

You can also try changing the frequency. To do that, click the vertical dots in the top right corner to bring up the Advanced menu. Go to Wi-Fi frequency band and test the different options. It should be set to Automatic by default.

If none of these fixes squash your Android 6.0 or Android 6.0.1 Wi-Fi problems, we recommend updating your applications. If that doesn’t help, boot your device into Safe Mode to try and single out problem apps. Apps have been known to cause issues with connectivity.

How to Fix Marshmallow Bluetooth Problems

Bluetooth problems are also extremely common after Android updates and we’re starting to see Nexus users complain about Android Marshmallow Bluetooth problems. These can be a little tricky to fix due to the number of third-party Bluetooth devices out there but here are some fixes for the most common issues.

First, try flipping it off then back on again. If that doesn’t jumpstart your connection, you can try forgetting the connection to see if that helps. Head into your Bluetooth connections in Settings, select the one causing you problems, and then select Forget. Reconnect and see if that helps. This has worked for us with speakers, headphones and watches in the past.

If you’re having problems with Bluetooth in your car, you’ll want to try and reset its Bluetooth connection if you can. Consult the car’s manual or take it into a dealer if you can’t figure it out on your own. Reset it, forget the connection on your device and then try to connect again.

If forgetting your connections fails to solve the issue, you will want to try booting into Safe Mode. Again, to do this, follow Google’s instructions. Safe Mode will disable third-party apps and help you track down culprits.

You can also try wiping the cache partition (instructions above) or factory resetting the phone or tablet to see if that corrects the issue.

How to Fix Marshmallow Data Problems

Some Nexus users are saying that Android Marshmallow fixed their data issues but others are saying that Android 6.0 is causing issues with cellular data. Issues with these connections are common right after a major update but they can be tricky to fix.

If you’re confident that these issues don’t have anything to do with an outage at Google or your service provider, you’ll want to restart your Nexus device. Power it down and reboot it. This has worked for some Nexus users in the past.


We’ve also had success putting our device into Airplane Mode. Switch on Airplane Mode and then switch it off. Airplane Mode will kill of your connections. Once you turn it off, your connections will be restored.

If that doesn’t work, and you’re positive that should be getting service, you should try and contact your service provider.

How to Fix Marshmallow Performance Problems

If your device starts exhibiting lag or random stuttering after the Android 6.0.1 Marshmallow update, there are a few things you can try.

The first thing to try is a clearing of your cache partition. (Instructions near the top of this page.) This is a proven fix for lag issues and it could come in handy if your Nexus 7 2013, Nexus 5 or another device starts underperforming with Android 6.0 on board.

If that doesn’t work, you can try using an application like Qualcomm’s Trenpn Profiler to monitor your CPU activity.

If you don’t want to download another app, Android 6.0 Marshmallow also comes with a new RAM Manager tool (it can be found inside of the apps menu).

The RAM Manager allows you to see what’s slowing your device down, what’s using the maximum or minimum amount of RAM, and more. Keep an eye out for troublemakers.

You can also try deleting files that you no longer need, cut back on the amount of widgets that you’re using, and cut back on animations and transitions. If you want excellent performance on your device, you’ll want to be lean.

How to Fix Marshmallow App Problems

We’re seeing complaints about various app problems after the Android 6.0 Marshmallow update. This isn’t surprising because apps always tend to act up after Android updates.

First, try installing the latest bug fix update to see if that helps stabilize the application. We’ve seen tons of applications get updated in the past week and these should help to cut down on issues. Try downloading the latest update, assuming it has good reviews.


If an update doesn’t help, try reinstalling the app to see if that dislodges the problem. This is a quick fix that’s been known to wipe out performance issues.

If those fixes don’t work, and you can’t find anything on the developer’s forums (for instance, SoundCloud has a community forum), get in contact with the developer so that it’s aware of the issue.

How to Fix Marshmallow Random Reboots

We’re already hearing about random reboots in the aftermath of the Android 6.0 Marshmallow update. This doesn’t come as a surprise. Random reboots (memory leaks) have plagued Nexus devices since the beginning.

First, try restarting your phone or tablet. If that doesn’t help, try updating your applications. Old apps that haven’t been updated in awhile can cause issues. You might also want to clear App data and cache. To do that, go into Apps in Settings, click your apps, and the clear data and cache.

If none of that works, you can try a downgrade (with the appropriate files, of course) or a factory reset. of your device.

How to Fix Android 6.0 Problems If Nothing Else Works

If none of these fixes work, there are several other resources to take a look at before contacting Google.

First, we recommend looking at Google’s Nexus Help Forum. There are tons of people on there that are willing to help with issues big and small. If you can’t find your fix here, you should go there next.

We also recommend taking a look at Android Central’s forums and XDA-Developers for potential fixes for Android 6.0 problems.

If you can’t find anything, we recommend performing a factory reset on the device to bring everything back to the way it was when the device was first bought. Make sure all of your files are backed up before you do this.

If that doesn’t work, contact Google and see if it will send you a replacement. It just might.

10 Nexus Android Marshmallow Release Date Tips

Your Nexus Android 6.0 Marshmallow Release Date

Your Nexus Android 6.0 Marshmallow Release Date

Today is the first Android 6.0 Marshmallow release date for Nexus users. But unless you install it manually, there's a very good chance you won't see the update arrive for your Nexus 5, Nexus 6, Nexus 9, Nexus 7, or Nexus Player. 

While it would be nice if Google rolled out Android 6.0 to everyone at the same time, that's not how Google roll outs work. Predicting your exact Nexus Android 6.0 release date is going to be close to impossible. So is predicting your Android 6.0 Marshmallow release time. 

Android updates can appear at all hours of the day. We've gotten prompts at 8:30AM and we've gotten them at 11PM. Updates roll out randomly in stages and Google's already confirmed Android 6.0 will follow standard procedure.

If you're not familiar with Google's Nexus Android roll out process, here's a Google engineer describing the roll out process in great detail. You're going to need to remain patient and check your device a couple of times a day. 

Google's Android roll outs typically take a few weeks so it could be a few days or even a few weeks before you see the prompt for Android 6.0. 



  1. Chris Webb

    10/12/2015 at 6:49 pm

    You can flag the Bluetooth issues related to car handsfree in this bug tracker case

  2. hesam

    10/15/2015 at 11:11 am

    I haven’t seen those issues you mentioned on my device however I have super big problem!!!
    After upgrading to this new OS, I’m not able to send/receive SMS!!!
    I’m not even able to see my contact list any more, I downloaded several Contact Manager app but they stuck in loading page, they are not able to load my contact list :(

    • Robert

      10/23/2015 at 1:34 am

      same problem with my nexus 6 after update to m no contact list available.

    • Ketul Juthani

      05/09/2016 at 2:11 am

      Try backing up contact via pc first then go to Settings>Apps Manager>Contacts>Clear Data.

      Note this will delete all ur contact.

      Once done restore the contacts from PC.

      It should work fine.

      Try doing this in Safe Mode on ur mobile!


  3. sa

    10/15/2015 at 10:24 pm

    me too
    please let me know if you figure it out

  4. venu

    10/16/2015 at 12:25 am

    Hi, I am using Micro max AQ4501 mobile phone. I have updated my phone OS to Android 6.0 on 14th October, from that day on wards the charging reduces continuously like drinking water. because of that reason i need to charge my mobile 3 or 4 times per day. If any one Know the solution for this problem, then please send the solution to my mail id([email protected]).

    If no one don’t know the solution then please tell me how to downgrade(uninstall) my phone OS from Android 6.0 to Android 5.1(lollipop)

    • vipul gupta

      11/07/2015 at 9:32 am

      hey i also updated new version of android i.e marshmallow 6.0 bt after that i m not able to start any application that were stored in the SD card so can u plz help me for that?

  5. Jr

    10/17/2015 at 6:49 pm

    I have a nexus 6 on vzw and since I sideloaded mra58k I cannot use voice and data simultaneously and I cannot reset app preferences.

  6. Mitesh

    10/17/2015 at 11:04 pm

    My nexus 5 was upgarded to 6.0, 3 days back. Since than a weird issue is happening. Every time I receive a call and once the call has ended, the screen goes blank for a while which means you can not cut the line by pressing the Red phone icon on the screen. You have to wait until the line disconnects automatically. After the disconnection, I must press the Power button twice to bring back the screen. Has anyone
    faced this issue N wats the solution to it.?? Appreciate the help.

    • dawluxe

      10/20/2015 at 2:29 pm

      Yes I have the same problem! I tried to google it but with no luck. I think I am only one. I have exatly same problem and sometimes the screen is black even when the phone ringing so I cant see who is calling. In both situations I need to double press power button and than the screen goes on and I can start or end the phone call. I will I appreciate any help! Sorry for my english (CZ).

      • TamaTama

        10/24/2015 at 10:25 am

        I’m having the same problem with my Nexus 5. It’s annoying the hell out of me.

        • Jiten

          10/24/2015 at 8:50 pm

          Same problem with my Nexus 6. Found two workarounds on the web (sorry lost the original links):
          1) settings -> accessibility-> use power button to end call.
          Check this option ON.
          Then reboot.
          Check the above option off.
          Apparently this results in a recalibration of the proximity sensor. My problem has gone away 90% but not 100%
          2) double tap power button and screen will come on

    • Parul

      10/26/2015 at 1:49 am

      Yeah,I too am facing the same issue.Also,I am not able to Trasfer data too and fro from laptop to my Nexus phone after the upgrade

      • Divay

        12/15/2015 at 5:51 pm

        When you connect the Nexus device to the pc, open the notification regarding the connection from the drop down menu. Choose the option for data transfer.
        Marshmallow allows choosing the options ‘charging only’ or ‘data transfer’ separately.

        • Tom

          12/28/2015 at 5:27 pm

          Thanks. It works. But what an incredibly unfriendly process to have to go through. Reminds me of an old Chevrolet model that was designed so that you had to remove a front wheel to gain access to one of the spark plugs!

  7. thx

    10/21/2015 at 8:28 am

    I’ve had random boot screens since upgrading (about 12 hours ago) but checking system uptime, it still shows 12+ hours.

  8. Abhik Panigrahi

    10/25/2015 at 6:55 am

    hey guys, facing some issues with mobile clock..It’s running slower than usual. Even if I disable Auto update time and set Manual timing with every charging cycle the clock is running slow. I have tested it on several occasions by adjusting the date and time repeatedly. But the clock lags even close to 12 hours than IST(Indian Standard Time). Can somebody please highlight on the issue ?

  9. JM

    10/26/2015 at 6:22 am

    I have the same issue with a clock, it lags in manual mode

  10. harveyross

    10/29/2015 at 6:04 am

    hey friends i am using micromax android-1 mobile and one major problem that i am facing is that, when i remove one memory card and insert the other one (actually i have got 2 memory cards for my cell phone); it asks me to erase and format; it before using it and this causes all the data to get erased from it and there’s no other option available there. i have ticked the automatic back-up option in the settings but this has not helped as such. All this issue has crept up after downloading android MARSHMALLOW. so if anyone can help me out with this please mail in at :[email protected]

    thank you.

  11. Mike Akers

    10/31/2015 at 8:37 am

    after using my nexus 5 as a campfire stick to jam a marshmallow onto and gently hover it over an open flame i’ve experienced my contacts burn up. just leaving some charred remains of what should have been added to some yummy chocolate for my glorious little treat. but now i can’t even call for back up because all my trusted suport people are nowhare to be found…not just on my more human than human nexus 5, but on my Google contacts recovery list. I assume some fat little android drone has snitched all the un-burnet sugary goodness and flown them up into his secret cloud hide out just to see me begging for my mommy to make it all better…somebody please help.

  12. Tejaswini KP

    11/05/2015 at 3:07 am

    There is a time issue in mine..How to fix it??

  13. K L

    11/07/2015 at 7:55 am

    Okay no more google products. My options are narrowed down to samsung lg, and sony.

  14. lucero t

    11/18/2015 at 7:56 pm

    Since the update I have the black screen problem but also on Gmail the photos don’t load anymore. My live account is linked to it and also doesn’t download photos sent to me. Can anybody help to fix in an easy way lol reading all the explanation above is way complicated

  15. Paul ackerman

    11/23/2015 at 3:27 pm

    No video streaming just a black c
    Screen. Com’on Google fix it or provide downgrade back to lolipop.

  16. Francine Alose

    11/23/2015 at 5:37 pm

    My pad and phone are so screwed up since Marshmallow

  17. akshitha

    11/24/2015 at 6:33 pm

    how can we reset my nexus 6 display when it displays revers mode i.e. from right to left

  18. John

    12/04/2015 at 4:52 am

    I have project fi and got the ota update on my n6. Since then I have serious issues with the display. The contrast is way off during games. I contacted customer support and received several concerning replies. The first guy I talked to said there were issues they were aware of, and without my asking said he would send a replacement 6p in exchange for my 6 to address these issues. When I got the the RMA email it was for a n6 again. Following up with that I was told the rep made a mistake and they wouldn’t send a 6p. Imagine my disappointment. Further, they said that the marshmallow update was a beta, then backed up and said it was a light release.
    The kicker is they told me I would have to flash the previous version of marshmallow after receiving the new phone or factory resetting mine, because as of now the only ota from factory is the buggy version of 6.0.
    I have screenshots of the correspondence, as well as the original emails. I would warn anyone not to update to the current version of marshmallow. Google and project fi knowingly sent out a version to in effect make paying customers beta testers. Not cool in my book… They even sent me links for the flashing of the old code while stating it is my choice to stay with marshmallow, stay with factory, or do the unrecommended flash.

  19. Ldog (@Ldogls)

    12/08/2015 at 9:20 pm

    No sound on video taken with my nexus 5 camera

  20. T.M.

    12/09/2015 at 6:36 pm

    I just did the upgrade and have taken a bath. My screen actually divides itself into a high/low visual and will not settle back until i power cycle it. I wish I had never done the upgrade. I am a bit taken back by how poorly thought out this was. I also have a Plantronics Bluetooth ear piece that is connected but won’t accept the call until i manually accept the “Bluetooth” from the drop down after depressing the BT icon. Sad! and it’s 4 days old! I have to rethink my purchase of the new PC from Google. I can’t afford any drama when I need to use it.

  21. joshi pinto

    12/10/2015 at 3:21 am

    hello i have android one canvas a1 , when i reser it and starting but it stopped to working. only marshmelo starting logo to be shawn. nothin start anything. plz help me.

  22. Samy

    12/10/2015 at 8:32 pm

    You guys ruined a perfect functioning phone with a stupid useless fail update and none of the options mentioned above has solved my issue I hav a dead nexus 5 now

  23. Robertrsilvia

    12/13/2015 at 5:30 am

    0=014 my neighbor’s ex-wife makes $68 /hr on the laptop . She has been fired for 6 months but last month her pay was $18404 just working on the laptop for a few hours.
    navigate to this site… See More

  24. Capt Quahog

    12/16/2015 at 8:30 am

    Yes . . . Found a solution for all of my Nexus 7 / Android 6.0.1 problems. It is called the “trash barrel” and that’s where that piece of junk went. Just bought a Samsung tablet as a replacement and it looks to function perfectly. Only regret not having disposed of the troublesome Nexus 7 much sooner.

  25. Nikki

    12/16/2015 at 10:34 pm

    Can’t get emails since marshmallow 6.0.1 update on nexus 7 why?

    • Tim

      12/18/2015 at 10:47 am

      Nikki, I have a second gen MotoX, and after updating found that my exchange account didn’t work on the employee WiFi AP at work, but once I signed into the guest AP, it worked fine. My yahoo email, on the other hand, smtp would not authenticate on the guest AP, but works fine on the employee AP. Both work fine on cellular data.

      • Nikki

        12/18/2015 at 1:37 pm

        Thanks fed up with gmail have loaded outlook app and signed in hotmail account working fine now.

  26. Apra

    12/23/2015 at 9:15 am

    My Nexus 5 is acting up after the 6.0.1 update. The phone dies all of a sudden, even when the battery is optimally charged. Is there any way I can fix that? Can’t carry a power bank all the time.

  27. Peter Rupcic

    12/24/2015 at 1:19 pm

    lots of questions but no answers…

  28. Sielanas (@Sielanas)

    12/25/2015 at 10:16 am

    So for random reboots, your solution is to reboot the phone. Yeah, really helpful.

  29. wnyfarmer

    01/05/2016 at 3:31 pm

    This is a later version of Marshmallow on my Nexus 5x and so maybe irrelevant. After an update, I was unable to sustain a wifi connection (and in the house, I do both data and phone using wifi with airplane mode on. I could not make phone calls, I could not browse the web (for more than a second). I did a fast/recovery boot and cleared the cache. Magically, no more problems. I do not understand why the cache should affect things, but it seems to be the case that it did.

    • Ahmad Firdaus

      05/01/2016 at 3:53 am do you clear the cache? My note 5 now cannot make any originating call but only can received call over network.

  30. Rohit

    01/12/2016 at 9:25 pm

    i own a nexus 5 no problem nothing all smooth :) happy life…yea though the batter life problem is that WiFi consumes more batter …i googled it a saw many vidz and got to know tht in setting there is a certain option tht u have to turn off(i dont remember tough how i did that 2 months past)

  31. Frizzle

    01/23/2016 at 4:42 am

    Hey guys, am so much in a shi*, updated my Infinix HOT2, cx the update came automatically and after this I can’t seem to Browse nor see my Galleries, all Pictures, Videos, games, MP3, and some apps gone. OMG! What am I going to do because I don’t have a backup. I want my pictures and mvies back. Any one hellllllpppppppp.

    • Flotem

      01/30/2016 at 12:55 am

      Hello guys.. have the same problem. After have updating my infinix hot 2 to marshmallow all my pics, videos, musics,… disappeared, yet it shows in the ES explorer that the memory is still full as it was before the upgrade,, they seem to be hidden somewhere in the memory…. please would really appreciate your help..

  32. BOBBY

    02/06/2016 at 9:44 am

    Infinix HOT 2…. Same as above… Missing files… Inaccessible occupied memory space

  33. Akinodubitan

    02/09/2016 at 2:16 pm

    Infinix hot 2. Exactly the same problem. Nothing seems to be working!

  34. Fifi E

    02/12/2016 at 12:18 am

    Help all Picts and vids av disappeared

  35. Fifi E

    02/12/2016 at 12:20 am

    Since updating to 6.0, HELP PLEEEEEAAAASSSEE

  36. Sam Michalovich

    02/12/2016 at 9:33 am

    Hey gayes my LG G4 with Android 6.0 Marshmallow connecting speakers to the phone music works fine but calls coming in i have to answer on the phone not on the knob on the spekers and i can hear the caller but the caller cannot hear me

  37. Roberto Abrego

    02/13/2016 at 2:54 pm

    Hello friends I have a problem with my LG Nexus 5. The image starts to move up or be placed in a lira color. As the screen is between lira color to white, the phone receives calls and regular works, but without the image or blurred image

  38. Jay N

    02/19/2016 at 12:46 pm

    stupid article,
    all it says is that the issue is with your router or bluetooth devices while they work with my other devices fine.
    Issue is with the phone dude.

    • Jaime Gallardo

      04/08/2016 at 8:42 am

      exactly….my phone isn’t even finding my routerusing my damn data up trying to fix this crap

  39. Rahul

    02/27/2016 at 8:38 am

    How soon will get the latest update for the same ..I have issue in address book…every time it’s coming blanks

  40. Adam

    03/02/2016 at 9:48 am

    I have a problem with the Wi-Fi connection is unstable frequent outages
    Leave no way did not do it so I changed the router, but the same problem and I tried using the security situation and promising factory settings and the same problem trying to find a solution, but unfortunately I can not find

  41. prem prakash

    03/04/2016 at 8:48 pm

    my phone moto g2 performance is not so good after android 6.0 updates , there is showing problem in mobile data selection , after selection of sim 1 i am unable to switch mobile data on sim 2 , always process of change data sim or data subscription is not working , it is not changing in sim 2 instead of sim 1 , what is solution , can anybody help me ?

  42. Sahil Gupta

    03/22/2016 at 8:39 am

    I am using note 5 and upgraded to Android 6.0.1 but I feel the interface looked better in the previous version and the favourite contacts seem pathetic with square design

  43. Mayank

    03/22/2016 at 10:15 pm

    I am using moto x play and upgrade to Android 6 but I am facing problem in some apps. I can’t delete files from MX player and SD cards

  44. Jim

    03/29/2016 at 9:15 am

    Since “upgrading” to v. 6.0, there is no sound when I place or receive a call. Any known fixes?? Thanks

  45. Jaime Gallardo

    04/08/2016 at 8:40 am

    after 6.0 update my phone wont even pick up my home wifi….doesnt even locate it while searching all my other devices find it but not my phone.

    • Deepak Rao

      05/09/2016 at 11:24 am

      Hey I’m facing exactly same issue, do you find any solution ? I have already given a try with factory reset.

  46. Bipin Mirani

    04/15/2016 at 9:40 pm

    yesterday I updated android in my nexus 5 and all contacts have disappered. they are showing in my gmail account. just can’t work without contacts. need urgent help

    • Jim

      04/16/2016 at 4:59 am

      I had a similar problem & tried all the Internet fixes. The only thing that worked was a factory reset.

  47. Rasheed

    04/20/2016 at 7:28 am

    I have a serious problem after upgrading my Galaxy Note 5 to Marshmallow. Now the internet calls on Skype, WhatsApp, Hangouts, Viber, Imo, LINE are not working. Does anyone else has this issue? Rest of the functionality is fine but internet call is either not connecting, or disconnects/connecting after first 5 seconds.

    • Maxx

      04/29/2016 at 4:15 am

      Hey Rasheed,

      Have exactly the same issue. Googled it but there is nothing yet.

      • Rasheed Hussain

        04/29/2016 at 4:58 am

        Hello Maxx…Exactly. I can understand. It is really annoying and how come they don’t know about this issue. You know because of this I flashed the whole thing and reinstalled the android and since have been trying to downgrade but not helping. Even factory reseted a couple of times….
        Anyhow, I was told by somebody that this seems to be problem with proximity sensor. When your screen goes dark, then the call disconnects. So you can try this: Use headphones and don’t let the screen switched off. It worked for me but still a temporary solution. Please lemme know if it helps you too.
        Frankly speaking, it really pissed me off..all this buggy OS!

        • Maxx

          04/29/2016 at 5:36 am

          Hi Rasheed,

          I found an comment describing the solution! At least it worked for me on my Samsung S6 with default Android 6.0.1:

          Taken from :

          Comment from Shah Rah:

          The SOLUTION to solve the beep issue on Android 6 and WhatsApp:
          What you would like to try is to head into settings>Applications>Applications manager>Whatsapp>Permissions and activate all of them.

          Then after that DO NOT ACTIVATE POWER SAVING MODE! Some bug is forcing power saving mode to kill any active threads that is hogging your internet during sleep mode… Hope that helps

          I tested it to narrow it down and basically you have to have to do both above-mentioned to make the call via WhatsApp without getting annoying beeps and call drops! Works with charm as on my older Android phones.

          Hope this helps some people.

          • Rasheed Hussain

            04/29/2016 at 5:44 am

            Yeah let me try that. But did you try the open screen option with handsfree? That at least worked for me.
            I hope the android developers know about the issue.

  48. Sanrid

    04/22/2016 at 7:59 am

    Pls I need urgent help, after updating to marshmallow I can’t access contact on Sims again only those on my mail is accessible.

  49. Maxx

    04/29/2016 at 4:14 am

    Got S6 with Android 6.0.1 and since then cannot make any calls via WhatsApp only may send messages.
    When calling, it connects for 2-3sec. and then starts beeping like when having another incoming call (which in fact is not the case) and then the call ends.
    I have tried everything in the settings of the application and granted access to all, but it still does not work…..
    Anybody has experience the same or a similar issue. (Not talking about the every minute beep configurable notifications)

  50. ahmad

    04/30/2016 at 8:00 pm

    Since upgrade to marshmellow 6.0.1 my note 5 could not make any single call over network. Pls help

    • Rasheed Hussain

      05/01/2016 at 2:54 am

      @Ahmad, exact same problem here. IF you read my comment above, you will find the temporary solution. It seems to be problem with proximity sensor. Try calling on the network with headphones and don’t let the screen sleep. Try to keep the screen alive by tapping it or anything else. I hope it will help. It worked for me. I know it is very annoying. I could not call either with 6.0.1 and cannot downgrade it now…..

      • Ahmad Firdaus

        05/01/2016 at 3:57 am

        Hi Rasheed..thanks for your information..but it seems doesnt work..i try to dial in any numbers but aft 1 or 2 secs it end call without any ringing..

        • Rasheed Hussain

          05/01/2016 at 9:15 am

          Hi Ahmad, Sorry to hear that. I thought you were talking about internet call. I do not know the solution to that. You can check the factory reset if it works.

  51. vrocks

    05/04/2016 at 5:15 pm

    This entire blog seems like it is spam.

  52. Carolyn

    05/05/2016 at 11:34 am

    Not sure if this is still an active board, but has anyone encountered password issues? I have been asked to change my phone password at least 5x since downloading the updates. Please advise–thanks!

  53. Chris Craft

    05/08/2016 at 11:30 am


    • Ketul Juthani

      05/09/2016 at 2:16 am

      I guess u should take a back up of ur phine data and factory reset it once. Then restore the data.

      I had a problem where the update was stuck on reboot screen. So marshmallow has many issues.

      Hope this helps u.

      Remember about backing up on PC else u would loose everything.


  54. CCC

    05/08/2016 at 9:12 pm

    Hello, I’m having some serious sound issues with certain games, is that on the developer or the 6.0.1. Update for the Nexus 7 2013?

    • Ketul Juthani

      05/09/2016 at 2:18 am

      Try Uninstalling the games ur facing problems with but do sync them with facebook or gmail if there is option so u dont loose ur progress. Then download CCleaner and clear the cache and unrequired game folders. Install the game again and it should work normal for u.


  55. Ketul Juthani

    05/09/2016 at 2:22 am

    If anyone has issues u can shoot a mail to me at [email protected] and i will try me best to provide help asap.


    Ketul Juthani

  56. Ed Gonzelz

    05/10/2016 at 5:37 am

    This whole article was horrible, all they are doing is recommending a bunch of stuff that is not even close to fixing the problem. Come on guys, get with the game, if you don’t know of a for sure fix, just shut up.

  57. Robert Stephen

    05/16/2016 at 5:19 am

    Does Google not TEST updating to 6.0.1 before launching ?! My nexus 7 is stuck in a loop of non-updating draining the battery, while I’m making do on my ipad. I hope the 2 proposed solutions work, and honestly, I’d sack the whole flourishing team responsible for making this thing available when it’s nowhere near adequate, and as said in the article problems are COMMON. I can’t describe how mad I am with whomever bunch of idiots answer for this screwup.

  58. amy

    05/19/2016 at 5:05 pm

    This is awful. Wifi doesn’t work. I tried all of the recommended fixes. nothing. called verizon, they said all that is left to do is a factory reset. total bs.
    worst update ever.

  59. Jim

    05/19/2016 at 6:57 pm

    Ruined my phone (Motorola Moto G, 2nd Gen). Good buy Android with your forced upgrade BS. Ordered an iPhone.

  60. Eduardo Barriga

    06/25/2016 at 7:08 am

    I have a problem in my S5 new edition since the Android was updated. When I using a radio streaming, if I leave the app screen it stops. All caches were cleaned and the apps were reinstalled but the problem remain. Could you help me to fix this?

  61. David Charest

    08/11/2016 at 5:47 am

    (1) Turn feature off and back on
    (2) Forget feature’s settings
    (3) Boot into safe mode and “further troubleshoot”

    This article literally provides ZERO helpful information for all of these problems.

  62. Mohd Ezani bin Mohd Yassin

    08/23/2016 at 7:23 pm

    I own a Huawei P8Max with Android 6.0. After installing several apps I get the message ” Sorry, an error occured. Your home screen icons will be re-arranged to their default positions”. After that the icons become immovable and stuck on screen. Even if the app is uninstalled, their icon remain on screen and cannot be removed. Also icons for newly installed app does not appear on screen. My only solution is to reset the phone to its original factory setting which delete everything . Is there any other way that is less troublesome?

  63. Myo Nyunt

    09/03/2016 at 3:47 am

    I have been using Samsung tab S2 original android v 5.0.2. In Language and input, there are Myanmar (Unicode) and Myanmar (Zawgyi) to choose. And so I am using Myanmar (Zawgyi) since than. Today it automatically updated to android v 6.0.1 and I lost those Myanmar fonts. Some one please help me how to use them again.

  64. William59

    11/23/2016 at 2:12 pm

    The next “trick” works for me:
    – go to Settings
    – go to Network connections> Tethering and Mobile hotspots
    – turn Mobile Hotspot to ON
    – wait 10 sec’s and turn Mobile Hotspot to Off
    And I can activate WiFi.

    Sometimes I have to do it twice, but in General it works after the first shot.
    (Samsung Galaxy S5 (SM-G901F)
    Vodafone, The Netherlands

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