If your iPhone 7 or iPhone 7 Plus freezes, you should try a hard reset or force restart.
If your device suddenly locks up, you’re unable to use the home button and/or it stops responding to touches and swipes, try powering it off and on.
If you aren’t able to power it off normally, you’ll need to perform a hard reset or force restart. This process only takes a few seconds and it won’t erase any of the data stored on your iPhone 7 or iPhone 7 Plus.
If you moved to the iPhone 7 or iPhone 7 Plus from a non-Apple device or if you haven’t had to force restart your device in awhile, you may have forgotten how to do it.
Here’s how to force restart or hard reset a frozen iPhone 7 or iPhone 7 Plus.
How to Hard Reset the iPhone 7
In order to force restart your iPhone 7 or iPhone 7 Plus you need to use a simple button combination. Here’s how to do that:
- Hold the volume down button and the Sleep/Wake button (located on the side of the phone) at the same time.
- After a few seconds, the Apple logo should appear and you can release both buttons.
- Your iPhone 7 or iPhone 7 Plus will restart itself and you’ll need to input a passcode if you have one.
If your phone is locking up on a regular basis, you might need to update your applications via the App Store, update your iOS software, or investigate other potential solutions.
We recommend reseting all of your iPhone’s settings in the Settings app. This will cause your device to forget known Wi-Fi passwords so make sure you have those handy before you take these steps. Here’s how you reset your iPhone 7’s settings:
- Open the Settings app on your phone.
- Tap General.
- Scroll down to Reset and tap it.
- Tap Reset All Settings and enter your passcode if you have one.
If resetting your iPhone’s settings does nothing, you might need to speak with Apple customer service and see if they have a permanent solution.
Install iOS 14.4 for Better Security
If security is important to you, think about installing iOS 14.4 right now.
iOS 14.4 has important security patches on board and you can read about them right here. These patches will help protect your iPhone from harm.
If you skipped iOS 14.3 you'll get its nine security updates with your upgrade. You can read more about them on its security site.
iOS 14.3 also included a new privacy information section on App Store pages that includes a developer-reported summary of the app’s privacy practices.
If you skipped iOS 14.2, your iOS 14.4 update includes iOS 14.2's 24 security patches. You can learn more about the patches on Apple's security website.
If you're still running iOS 13, iOS 14.4 include iOS 14.0's security updates.
iOS 14.0 brought 11 new security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.
In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari.
For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.
With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them.
There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.
Researchers also discovered that Apple brought a new "BlastDoor" sandbox security system to iOS 14. The system is meant to prevent attacks from occurring via the Messages app.
You can read more about "BlastDoor" right here.
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