Check Your Upgrade
If you're planning to pre-order, make sure you double-check your upgrade status before the start of pre-orders. If you’re not eligible, you might not be able to put in a pre-order.
Fortunately, checking your current upgrade status is easy and only takes a few minutes of your time.
If you’d prefer to talk to someone about your upgrade, call your carrier’s customer service line before the pre-order date.