Home Android LG G5 Nougat Update Problems & Fixes

LG G5 Nougat Update Problems & Fixes

In December, LG started the first Android 7.0 Nougat updates for the popular LG G5. And now that we’re in February most owners should be on the latest release. It delivers improved performance, better battery life, and a slew of new features. However, the LG G5 Nougat update is causing problems for some.

Google officially released Android Nougat back in August of 2016 after a long beta period, as a replacement for Android 6.0 Marshmallow. Most carriers have sent it out, but not all. Either way, owners will want to read on for some potential bug fixes.

Read: Android Nougat vs Android 6.0 Marshmallow: What’s New

In early December the first LG G5 Android Nougat updates started, and slowly but surely it has arrived for most. Our link above goes over everything that’s new. Then, below we explain some LG G5 Android Nougat update problems and how to fix them.

LG-G5-back

Now that most LG G5 owners have been using Nougat for the past few months, a lot of information is available. Countless users have complained about a slew of issues. From battery life, lock-screen glitches, to many other things at XDA Developers.

It’s worth noting that many claim the experience is great, while others, not so much. So depending on the situation one or all of our tips below can help.

LG G5 Nougat Update Problems

LG doesn’t have the best track record with updates, and we saw similar problems with the LG G3 and G4. Still, most of the bugs should be small things that can be fixed, or will be solved with an upgrade to Android 7.1.1 or 7.1.2 Nougat in the near future.

With that all out of the way, these are some common LG G5 Android Nougat update problems and how to fix them.

Battery Life Issues

This is a complaint we see with almost every phone at some point, especially after Android updates. The LG G5 has a 5.3-inch display, but also a small 2,800 mAh battery. Meaning it may not be the best, but Android Nougat is supposed to make it better, not worse.

Overall, Android 7.0 Nougat should give it substantially better battery life, but it may take a few days to settle in. That said, if you’re noticing abnormal drain there may be a bigger problem.

The LG G5 has a removable and replaceable battery

The LG G5 has a removable and replaceable battery

First off we’d recommend turning off any features you don’t need. Bluetooth, WiFi, NFC, location services for GPS and Google Maps, or even push notifications from Facebook. However, those only add a small bit of extra battery.

Go to Settings > Display and turn off the Always On Feature, turn down screen brightness, or check for rogue apps draining the battery faster than they should. This happens on occasion. Head to settings > battery > and check to see what’s using the most battery life. Typically it’s the display, or the Android OS (Google Services). If there’s an app at the top of the list, delete and uninstall it. Often times reinstalling the app will fix this, or delete it for good. Some may not be prepared to work with Nougat, although most should be by now.

Another option is to use the battery saver mode in battery settings, or Smart Settings has an option to automatic all the settings and options for optimal battery life throughout the day. Don’t forget to swap out the battery with a full one using the replaceable battery, if needed. That’s what it’s there for.

Some say battery life is stellar, while others say the opposite. Everyones uses and apps differ though. Try a few reboots by holding down power, clear the cache, or use LG’s tools to clean up the phone. One more reboot and hopefully things are better. That should fix any battery issues.

Slow Charging Speeds

For whatever reason a lot of reports talk about charging speeds. The G5 has USB Type-C and Quick Charge 3.0 capabilities. It should recharge from 0-70% in around 30-40 minutes. Fully charged in around 90 minutes, and overall be a quick device to charge.

If not there could be a few things here. For one, make sure you’re using the dedicated charger that came in the box. Second, there’s a setting to turn off “Quick Charging” in the battery settings menu. Make sure that didn’t somehow get toggled off during the Nougat update. Some report plugging it into the charger and rebooting the phone makes the screen show “Fast Charging”. That shouldn’t happen, but give it a try. We may need an update from LG in the near future.

LG-G5-typec

Another suggestion would to buy one of our recommended Quick Charge 3.0 chargers for the LG G5, and enjoy the fastest charge possible. Also use a good brand and a reliable cable. Not a cheap cable from a gas station, or one you found in a drawer. The phone can charge at this high speed, but the charger in the box is only Quick Charge 2.0 in the US. Get one from our link, and enjoy faster speeds.

LG G5 Fingerprint Issues on Nougat

Overall we’ve been very impressed by the LG G5 fingerprint scanner. It’s faster and easier to setup than the Galaxy S7, very accurate, and works great. Some are having problems after Nougat, or have recently added a case and it’s not working as good as before. Here’s a few suggestions.

LG-G5-fingerprint

If you’re experiencing LG G5 fingerprint scanner issues the best option is to delete all fingers saved. Then simply redo them all. Especially if you’ve added a case. The right angle is important and a case can change that.

Head into Settings > General Column > Fingerprints & security > Fingerprints > Enter Pin > and select “Add Fingerprint”. We’d recommend users add both index fingers, for easy unlocking in either hand. As well as maybe a third finger.

G5-fingerprint

This will ensure a good experience moving forward and should fix any outstanding fingerprint issues. Also, make sure the scanner is clean if you’re getting a lot of errors or failed attempts. Otherwise, Nougat shouldn’t have changed anything in this regard.

LG G5 Bluetooth Issues

It seems with every update a few reports pop up about Bluetooth or WiFi. We’re not sure why. Often times you just need to repair devices, as something got lost in translation. There is a known audio issue in Android 7.0 that’s fixed in 7.1.2 so wait for an update if the below doesn’t help. We know, that’s not the news you wanted to hear.

For one, unpair and repair any device trying to use Bluetooth, as that could fix it. And if any “permissions” appear during this process make sure its set to allow. You can also find permissions with the search tool in settings and make sure none have been denied on accident.

Another route is to head into settings> general > smart settings and make sure an app or profile isn’t turning off or messing with Bluetooth. Custom profiles turn off WiFi or BT to help the battery. This could be more aggressive with Nougat. Turn them off. Last but not least, a reboot typically solves any small issue like this one.

Some say streaming music is fine, but calls over Bluetooth don’t work. Are you seeing this? Let us know in the comments below.

LG G5 WiFi Problems

Owners have mentioned slow WiFi performance, drop-outs, or speeds so slow they can’t even load websites. This depends on a lot of variables, as well as the device location and even the router. However, Nougat added to the frustration.

LG-G5-frontmain

LG fixed some WiFi problems in 2016 with software updates, but some could have reappeared with Nougat. Try our tips below, and we’ll report to LG to see if anything is known at this time.

For now, try to reset you home router or modem. Another option is to head into settings > connections > WiFi and forget the wireless network. Next reconnect, put in the password, and it should stay connected now. When Android 7.1.2 Nougat arrives we can expect further improvements. LG often has issues with WiFi.

LG G5 Notification LED and Lock-screen

Above the screen near the ear-speaker is an LED for notifications, and to show the phone is being charged. This can be disabled at times, and some are saying it just doesn’t work on Nougat. We’re also hearing notifications are showing up on the lock-screen, but that could vary by app.

For what it’s worth, LG’s notification LED only works for default notifications, or apps like LG’s own messages app. Not third party ones installed from the Play Store. Many have an LED option in settings, like Handcent or Textra. Go in and reset the LED notification. Owners can also download a third party app to improve and customize the LED. We’d recommend trying LightFlow, then setting custom LED colors for an array of different situations.

This should fix problems with the notification LED. Also, make sure in Sounds & Notifications the LED is enabled. Yes, there’s a setting to turn it off.

Final Thoughts and Factory Reset

Last but not least, some are mentioning the Always-On Display isn’t the same. Our LG G5 on Nougat has none of these issues, so most are likely isolated. Make sure the Always-On display is enabled in settings, as this could have been turned off somehow for improved battery life.

LG-G5-front

If all else fails, sadly the best step and one I do with every major software update, is a factory data reset. This erases absolutely everything off the phone. However, it gives you and the device a clean slate to work with. Cleans out the cache, any update remnants, and generally fixes just about everything.

Head into Settings > Back & reset > Factory Reset > Erase. This will take a few minutes, reboot once or twice, and reboot back to how it was the day it came out of the box. We’d recommend backing up everything first. Once you reset it sign into Gmail and restore as much as you can, start over, and hopefully enjoy a better experience.

These are just a few of the problems we’ve heard about. Are you having others? If so let us know below. Otherwise, stay tuned as some bug fixing updates or Android 7.1.1 and 7.1.2 Nougat are coming in the near future. Good luck.

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6 Comments

  1. Jose d tapia

    02/20/2017 at 8:56 pm

    Wife has this phone and the GPS sucks when plays pokemon go

    Reply

  2. sara

    04/03/2017 at 10:34 pm

    i HATE this update. less user friendly, boring small icons, always on screen is different and i can literally watch my battery drain. this was a very bad move. i only just got this phone and was getting used to it when it updated and went to shit now i actually hate using my phone. unfortunately it is too late to exchange it and i cannot afford to get another. when i can it wont be LG.

    Reply

  3. Edward

    04/16/2017 at 6:18 am

    Hi everyone can you help me ?
    My G5 it brand new put I have problems it laws keep power off and restart for it self when I open the phone or some times if I open some Apps.
    I reset the phone and I do all the updates.

    Reply

  4. Holly

    04/19/2017 at 11:28 am

    I have the LgG3 and this update says it can NO longer find my SIM card. I have taken it out, re-inserted, had to call Verizon from another phone. NO PHONE SERVICE without the SIM card!
    They said ,YES the update took out your SIM card and now I have to go get another one!
    I did not see any of this mentioned on the articles I read.
    Just FYI.

    Reply

  5. Lyte

    05/16/2017 at 6:51 am

    This update has impacted by Plantronics Bluetooth Earpiece 500 series. When the phone is in use, every 2 minutes (or less), the audio from the other person sounds like a robot drowning in water. It is extremely annoying especially when trying to conduct a business call. Having to ask the person to repeat themselves is also annoying for them im sure.

    Trying to figure out how to revert or do away with the update – VS98728B, but that is looking close to impossible. Going to reboot phone and clear Bluetooth from listing and re-pair to see if that works.

    Reply

  6. Taner EKİCİ

    05/23/2017 at 6:29 am

    lg g5 h850 ekran parlaklığı %100 iken veya %80 iken her durumda…….% 100 iken olay daha belirginleşiyor çünkü siz ışık ayarını sona dayamışsısnız artık son parlaklık diyorsunuz son hali diyorsunuz……….ama…………… ekran da ışık gidip gelerek ayrıca bir netleşme oluyor ve renkler daha canlı gözüküyor bu netleşme gidip geliyor…..bu bir sorunmudur sensör vasıtasıyla otomatik netleşmemi gerçekleşiyor…. eğer netleşme gerçekleşiyorsa sürekli böyle kalması daha uygundur renkler ve yazılar keskinleşiyor pırıl pırıl oluyor böyle sabit kalması uygundur .
    Bu konu hakkında kısa bir bilgilendirme mesajı atarsanız sevinirim

    Reply

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