The new Xbox is the Xbox Series X, but it looks like a lot of buyers bought the Xbox One X, which is several years old instead of placing an Xbox Series X pre-order.
The Amazon sales rank for the older Xbox One X climbed 747% on the charts during the pre-order window. This means that there are likely a decent number of people who bought the older Xbox instead of the new Xbox Series X.
Xbox One X sales rank is up 747% on Amazon lol…
— Andrew Alerts (@AndrewAlerts) September 22, 2020
This isn’t an overall sales increase of over 700%. It is the amount that the Xbox One X climbed the sales chart during that hour-long window.
Users ran into a lot of Xbox Series X pre-order problems and Amazon was very late to start pre-orders, which could be a part of this issue.
If you bought a new Xbox this week, you should check your order to make sure that you chose the new Xbox Series X, not the Xbox One X.
The names are confusing, very confusing, so there is no shame in getting the wrong Xbox, but you should take a second to figure it out today, instead of in November or December.
- Go to Amazon
- Click on Returns & Orders
- Look for your Order
- Make sure it says Xbox Series X
If you see Xbox One X, you should click Cancel items and start the return process.
From there, you can use this guide to find the Xbox Series X in stock.
Last update on 2022-12-04. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API