Parents Double Check Your New Xbox Order
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Parents Double Check Your New Xbox Order



The new Xbox is the Xbox Series X, but it looks like a lot of buyers bought the Xbox One X, which is several years old instead of placing an Xbox Series X pre-order.

The Amazon sales rank for the older Xbox One X climbed 747% on the charts during the pre-order window. This means that there are likely a decent number of people who bought the older Xbox instead of the new Xbox Series X.

This isn’t an overall sales increase of over 700%. It is the amount that the Xbox One X climbed the sales chart during that hour-long window.

Users ran into a lot of Xbox Series X pre-order problems and Amazon was very late to start pre-orders, which could be a part of this issue.

If you bought a new Xbox this week, you should check your order to make sure that you chose the new Xbox Series X, not the Xbox One X.

Double check that you ordered the right new Xbox.

The names are confusing, very confusing, so there is no shame in getting the wrong Xbox, but you should take a second to figure it out today, instead of in November or December.

  1. Go to Amazon
  2. Click on Returns & Orders
  3. Look for your Order
  4. Make sure it says Xbox Series X

If you see Xbox One X, you should click Cancel items and start the return process.

From there, you can use this guide to find the Xbox Series X in stock.

Xbox Series X
  • Introducing Xbox Series X, the fastest, most powerful Xbox ever. Play thousands of titles from four generations of consoles-all games look and play best on Xbox Series X.
  • Experience next-gen speed and performance with the Xbox velocity architecture, powered by a custom SSD and integrated software.
  • Play thousands of games from four generations of Xbox with Backward compatibility, including optimized titles at launch.
  • Download and play over 100 high-quality games, including all new Xbox Game Studios titles like Halo Infinite the day they release, with Xbox Game Pass ultimate (membership sold separately).
  • Xbox Smart delivery ensures you play the best available version of your game no matter which Console you're playing on.

Last update on 2020-09-27. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API

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