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Galaxy S23 Problems: 5 Things You Need to Know



Samsung Galaxy S23, Galaxy S23+, Galaxy S23 Ultra, and Galaxy S23 FE owners are complaining issues including abnormal battery drain, UI lag, and more.

In the year since their release, we’ve seen complaints about Galaxy S23, Galaxy S23 Ultra, Galaxy S23+, Galaxy S23 FE hardware and software problems increase.

The list of problems will continue to grow as more people buy the phones, users put more mileage on them, and as Samsung releases new software.

Below are the most common Galaxy S23 issues, potential fixes for problems, places to find feedback about the Galaxy S23 series’ current performance, and a look at what’s in Samsung’s Android/One UI pipeline for these phones.

We’ll continue to update this guide as the year goes on so check back for the latest information.

Galaxy S23 Problems

Galaxy S23, Galaxy S23+, Galaxy S23 FE, and Galaxy S23 Ultra users have run into a variety of issues with their new phones. Fortunately, we haven’t heard about any widespread hardware or software issues yet, but that could change as we continue too push further away from their release.

Below is a list of the Galaxy S23 problems we’ve heard about thus far:

  • System-wide lag
  • Jittery animations
  • Cellular data issues
  • Abnormal battery drain
  • Issues with display brightness
  • Wi-Fi issues
  • Bluetooth problems
  • Overheating issues
  • Issues scanning QR codes
  • Problems with face recognition
  • Autofill issues
  • Issues with Widgets
  • eSim issues
  • Android Auto problems
  • Various issues with Bixby
  • Problems with Notifications including them not going away
  • Keyboard problems
  • Charging issues
  • Problems with phone calls including the inability to hangup normally
  • Issues with the Galaxy S23 Ultra’s S Pen
  • Issues with backups

Again, this list will likely grow as we push deeper into the year and as Samsung’s Android 14/One UI 6 roll out lands in more regions around the world.

Galaxy S23 Software Reviews

If you own a Galaxy S23, Galaxy S23+, Galaxy S23 FE, or Galaxy S23 Ultra, or if you’re thinking about buying one, keep an eye on feedback from other users.

There are several places to find feedback about the Galaxy S23 series’ performance. We recommend taking a look at XDA-Developers, the Galaxy S23 Reddit, and the Android Reddit.

If you live in the United States you’ll also want to keep your eyes on the official AT&TVerizon, and T-Mobile forums if you own a device on one of those networks.

You may also want to look around on social media sites like Twitter and YouTube for feedback about the Galaxy S23 series’ current performance.

We’ll also provide you with the latest information about Android updates for the Galaxy S23 so make sure you dig into information about the newest software upgrades.

How to Prepare for Software Updates

Samsung and its carrier partners will continue to fix problems plaguing the phones, but new software updates often bring problems of their own.

The next time you pickup your Galaxy S23, Galaxy S23+, Galaxy S23 Ultra, or Galaxy S23 FE, you may be notified about a new software update. Software updates often introduce new issues so you’ll want to prepare your phone for the move to new firmware.

You can’t predict exactly how new software will impact your device’s performance and this is why you should spend time preparing your device for the move.

Here’s what we recommend doing before installing new Android software on your device:

  • Backup your data.
  • Get familiar with the latest Android firmware’s changes.
  • Have all of your login information handy.
  • Dig into feedback about an update’s performance.
  • Cleanup your phone’s storage.
  • Check in with IT.
  • Check app reviews and install updates.

Follow these steps and you should be able to avoid major issues with your Galaxy S23 model’s latest software. For more, check out our guide.

How to Fix Galaxy S23 Problems

If you run into an issue on your Galaxy S23, Galaxy S23+, Galaxy S23 FE, or Galaxy S23 Ultra, you should be able to fix the problem on your own. If you can’t, here are some resources that could help.

Check out the XDA’s Galaxy S23 forums, your carrier support forum (AT&T, T-Mobile, Verizon), and the Galaxy S23 Reddit for potential fixes from fellow Galaxy S23 users.

If you can’t find what you’re looking for there, you might want to get in touch with Samsung or your service provider on social media sites like Twitter. Samsung’s also got a customer support line.

You’ll also want to upgrade your device to the latest Android firmware if an upgrade is available. Samsung’s software updates often have bug fixes on board.

What’s Next

Samsung pushes monthly security patches to the Galaxy S23 series and these software updates could help to stabilize your phone’s performance. Software support for the Galaxy S23, Galaxy S23+, Galaxy S23 Ultra, and Galaxy S23 FE will last for several years.

If your carrier offers an Android update schedule, keep an eye on it for details about upcoming software updates. Carriers like Fido, Telus, and Vodafone in Australia keep their customers informed about upcoming Android software updates.

If your carrier has a similar schedule available, you might want to bookmark it and keep an eye out for the latest details.

The Galaxy S23, Galaxy S23+, Galaxy S23 FE, and Galaxy S23 Ultra recently got upgraded to Samsung’s version of Android 14. The software brings the company’s One UI 6 and many other changes to the flagship devices.

For more about Samsung’s Android 14 and One UI 6 update, head over to our walkthrough.



  1. Chuck

    03/23/2023 at 11:56 am

    Do not disturb disables system sound at all times

  2. Kid Larami

    03/28/2023 at 1:41 am

    2023..and we are still treated like mugs…an expensive phone is purchased with a myriad if tablets,and we are informed all bugs will be appearing throughout 2023..on your bike Samsung..mine is flying back to you via Amazon.

    • Ronald L Jordan

      09/12/2023 at 7:44 pm

      My problem is with voice recognition. It seems to be much worse than the 21 I had before. Most of the time my messages make no sense and I have to erase and type it in.

  3. Sherry

    04/06/2023 at 5:06 pm

    Having issues with in app services. Particularly, in app sounds. I currently can’t use in app notifications in any of my social media apps.

    • Kristin abraham

      03/25/2024 at 10:54 am

      Galaxy s23 won’t let me make or receive calls

  4. Wanda L Cruz

    04/11/2023 at 7:30 am

    Sounds keep going to mute without requesting it.

  5. N. Humbert.

    10/22/2023 at 8:07 am

    Just one week before we were set to leave the U.S. on a two week trip to the Greek Islands,my Galaxy S23’s screen took on a muddy brown background (I prefer the dark screen background, supposed to be black). Then the entire display -including photos-took on a faded,overall muddy brown appearance with muted colors. Taking photos in daylight is near impossible; I can barely make out the image onscreen. I took the S23 to my Verizon dealer but he didn’t have a clue how to fix the problem.I’ll have to consult another Verizon dealer when I return home to try and rectify this issue. Frustrating!

  6. Urvi Sondagar

    04/03/2024 at 10:23 am

    I bought Samsung S23 Plus in September 2023 unlocked. It was working good with T mobile sim. It’s not been a year since I have problem in charging have moisture as well as my mobile data is not working properly. I did all solution was recommended by Samsung but still not working. I am having issues with mobile network and if someone calls it goes to voicemails because I don’t have network connection. I need my money back or I need new phone without any issues.

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