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7 Things to Know About the iPhone 7 iOS 12.4.1 Update



iPhone 7 iOS 12.4.1 Problems & Fixes

iPhone 7 iOS 12.4.1 Problems & Fixes

We haven't run into any major issues on our iPhone 7 models yet, but that doesn't mean there aren't problems out there. 

iPhone 7 and iPhone 7 Plus users are running into bugs and performance issues and there's a chance you run into some of the same problems.

The current list includes battery life issues, connectivity problems, issues with apps, installation problems, Bluetooth issues, Wi-Fi issues, sound problems, crashes, lockups, freezes, and reboots. This is just the tip of the iceberg and the list will likely grow as more people install iOS 12.4.1. 

It's difficult to predict exactly how iOS 12.4.1 will run on your device so it's important to know where to look for fixes when and if something pops up. 

Some problems will require a bug fix update or a visit to the Apple Store, but many others can be fixed in minutes from your favorite chair. 

Our list of fixes for common iOS 12 problems is a great place to start. It outlines fixes for Wi-Fi issues, broken Bluetooth, and more. 

If your device's battery life is acting up, our tips to improve iOS 12 battery life could help squash those issues. If you're seeing lag or random reboots, our guide to fixing bad iOS 12 performance could help. 

If you don't find what you're looking for in those guides, we also have a general guide to iOS 12 problems and it's worth a look.



  1. Jason

    11/28/2018 at 10:06 pm

    After updating my iPhone 7 Plus to the iOS 12.1 I get no service or it’s extended

  2. Frances

    12/26/2018 at 7:20 am

    I have a 7 plus and can’t make or receive calls after this update. It keeps saying call failed. It was fine before

    • Raymond

      05/07/2019 at 2:22 pm

      I am having the exact same problem. I have to use my phone for work and now I can’t.

      • Fatorapa

        05/28/2019 at 6:02 am

        Yes, me too! The solution:
        • mute your iphone
        • put mode “do not disturb”
        • turn off “blue tooth”

    • Jen

      08/14/2019 at 12:00 pm

      Same here

    • Irene

      08/20/2019 at 5:21 pm

      Me too! Im far from home how can i connect with my family.. buy a new phone again? My gosh!

  3. Brittany

    01/09/2019 at 8:40 am

    My iPhone 7 is doing really good on iOS 12.1.2 I just got this iPhone yesterday this is my first iPhone and I love it I think the iPhone is my favorite phone I been with android for several years and they always got slow

  4. mohammad

    01/27/2019 at 10:29 pm

    updating to ios 12.1.3 kill my iphone 7

  5. Nadia

    01/29/2019 at 11:46 am

    Updating to IOS 12.1.3 messed up the app store. I can’t update any app without it asking me to confirm payment. Doesn’t matter what option I pick for payment, it doesn’t work. I can’t download any new apps either. It’s very frustrating.

  6. John

    02/06/2019 at 7:13 pm

    I am new to iPhone 7 Plus upgraded from phone 6. (Both run ios12.1.3)

    Huge difference experience on 7+ is that after using for sometime (5 ~ 30 minutes or maybe more within a session) keyboard starts to lags, and don’t responds to my touches. It makes typing seriously frustrated. Jaggy scrolling. Like the phone is busying other background tasks.

    To overcome this, I need to press power button to lock the phone, then unlock it and it behaves normal again to continue what I was doing.

    As for iPhone 6 I didn’t encounter this problem at all before.

  7. Loren

    03/27/2019 at 7:43 am

    Will iOS 12.2 fix the issues I have with my microphone? iOS 12.1.4 caused my microphone not to work. Now I am unable to make calls, use Siri, record videos with audio etc. I have a iPhone 7

    • miho

      06/19/2019 at 9:17 pm

      same here. got any solution for this problem?

      • Jen

        08/14/2019 at 12:09 pm

        Same here.. any ideas on how to correct?

  8. Joan

    04/17/2019 at 8:28 pm

    Since installing this update, my VM is not working. Right now, it says my vm is full and I have no VM, no recent calls, nothing in the deleted vm. Of course, all says to contact my carrier but my sister is having same problem and her iPhone is newer and her carrier is different. What the heck!!!

  9. Joan Scheuffele

    04/17/2019 at 8:31 pm

    Since installing this update, my VM is not working. Right now, it says my vm is full and I have no VM, no recent calls, nothing in the deleted vm. Of course, all says to contact my carrier but my sister is having same problem and her iPhone is newer and her carrier is different. What the heck!!!

  10. Alix Jones

    04/24/2019 at 2:49 pm

    Since installing 12.2 my volume on watching a video doesn’t work, I cannot use phone asa phone ie it rings I answer but can’t hear anything & other person can’t hear me it doesn’t work in car speaker via blue tooth can’t retrieve voicemails not impressed have had iPhones for years but this is putting me off & I never thought I’d see the day

  11. Tammy

    04/28/2019 at 4:34 pm

    When I turn my phone on silent mode it does not vibrate. Ever since the new update my phone stopped vibrating altogether!
    While looking things up in Google or Safari I get no images… even those unwanted adds. NO images! So, if I look up directions and don’t understand them, I’m screwed… there is no images of the directions I SHOULD be able to see for an example!!

    • Thara

      07/03/2019 at 7:02 am

      When call receive my phone also not vibrate..I thought it’s hardware issue..I bought this very recently..when I go to settings and check with vibrate patterns same thing happening ther also..NO Vibrate

  12. Erika

    05/07/2019 at 3:39 pm

    This update killed my phone and I now cannot restore it. I’m stuck staring at a screen that says plug into iTunes and go to :( Very unhelpful. Guy at the phone store just wants to sell me a new one instead of helping me.

  13. Subbu

    05/09/2019 at 7:25 am

    I think iOS 12 updates are also not yet gives use best interface. So You can’t Jailbreak your iDevices due to this new interface. So many of us can’t able to Download paid apps and games for free. Some you don’t need to Jailbreak your iDevices to get premium apps and games when you have third-party App Stores like Appvalley, FlekStore, and HipStore. You can get those third-party app stores from OM Geeky Blog. Thank you so much. You should also see more on

  14. Lisa

    05/31/2019 at 7:41 pm

    Since installing the update I have no cell service. they sent me a replacement that forced me to update and same thing. DON’T UPDATE!!!

  15. shannon

    06/01/2019 at 11:13 am

    How do I unistall this 12.3.1 update. I do not like it

  16. Hedda

    06/02/2019 at 1:17 pm

    I can now not open snaps and messages. The notifications are there, but when I go on the app there’s nothing. I’ve tried to turn the phone off, log out, nothing works. This annoys me.

  17. Prabha Sumi

    06/25/2019 at 8:16 am

    Hai am using IPhone 7 and it’s currently supporting 12.3.1. The issue it call ( slider to attend the call ) doesn’t work including WhatsApp call .

  18. Edgar Franco

    07/12/2019 at 7:01 am

    My iphone 7 stopped ringing on phome calls and messages after upgrading to 12.3.1. It just vibrates. I’m losing important phone calls and messages. I checked ring volume and it’s ok. I’m even thinking of buying an Android phone if that issue is not fixed soon.

  19. Jerry Stites

    08/12/2019 at 1:04 pm

    The iOS 12.4 was installed on my iPhone 7 Plus. So far there’s zero issues and it’s smooth sailing. There does seem to be less battery drain. I have never applied any jailbreaks.

  20. G M S Wright

    08/16/2019 at 2:17 pm

    Battery performance has dropped and sometimes the phone crashes due to abnormal battery performance.

  21. Michele

    09/01/2019 at 3:14 pm

    Just upgraded from iPhone 5c to iPhone 7 and now having a multitude of issues especially after this update. Bluetooth, battery time, sometimes no rings or vibrations. Bluetooth doesn’t list discoverable devices.
    Seems like a very unstable platform. Any ideas if they will fix these issues with patches or something???? Very frustrated. Thank you.

  22. Godwin

    09/29/2019 at 6:11 pm

    I just upgraded my iPhone 7 to iOS 12 and I am having tonnes of issues. Everything seems not to be working at all. I am so frustrated right now.

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